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The Swan Hotel, Stafford, Staffordshire

4.0 star property

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Relax in a charming room with a bay window offering views of traditional half-timbered houses.
Cozy cabin-style interior with a brick fireplace, plush sofas, and rustic wooden beam ceiling.
Relax in a stylishly designed room with a large headboard, plush bed, and comfortable bedside table.
Relax in our elegantly furnished lobby, featuring plush sofas and armchairs, a patterned rug, and a high ceiling with a skylight.
Sit and enjoy the historic surroundings in our beautifully landscaped outdoor patio.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pet-friendly
  • Housekeeping

Explore the area

Map
45 Greengate Street, Stafford, England, ST16 2JA
  • Stafford Gatehouse Theatre
    ‪1 min walk‬
  • Staffordshire County Showground
    ‪5 min drive‬
  • Stafford Castle
    ‪7 min drive‬
  • Birmingham (BHX)
    ‪48 min drive‬

Room options

View all photos for Deluxe Double Room

Deluxe Double Room | Premium bedding, desk, blackout curtains, iron/ironing board

Deluxe Double Room

7.0 out of 10
Good
(4 reviews)
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Suite

Deluxe Suite | Premium bedding, desk, blackout curtains, iron/ironing board

Deluxe Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Classic Double Room

Classic Double Room | Premium bedding, desk, blackout curtains, iron/ironing board

Classic Double Room

9.2 out of 10
Wonderful
(51 reviews)
  • Sleeps 3
  • 1 Double Bed

View all photos for Classic Single Room

Classic Single Room | Premium bedding, desk, blackout curtains, iron/ironing board

Classic Single Room

7.8 out of 10
Good
(8 reviews)
  • Sleeps 1
  • 1 Single Bed

View all photos for Superior Double Room

Premium bedding, desk, blackout curtains, iron/ironing board

Superior Double Room

8.6 out of 10
Excellent
(14 reviews)
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Family Room

Superior Family Room | Premium bedding, desk, blackout curtains, iron/ironing board

Superior Family Room

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

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About this property

The Swan Hotel, Stafford, Staffordshire

Hotel in Stafford with restaurant and bar/lounge
A restaurant, a bar/lounge and concierge services are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, tour/ticket assistance, a garden and a front desk safe are on-site.
The Swan Hotel, Stafford, Staffordshire offers 31 accommodations with complimentary bottles of water and a hairdryer. Beds feature premium bedding. Cable televisions are provided. Bathrooms include baths or showers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

The Swan Hotel, Stafford, Staffordshire's great location gets high marks from our customers. During your stay, you're just a quick walk from St Chad's Church. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at The Swan Brasserie, a brasserie that serves British cuisine
  • Cooked-to-order breakfast served daily for a fee
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Guests have great things to say about the clean guestrooms and the location
  • Steps from St Chad's Church and Stafford Gatehouse Theatre
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A terrace, tour/ticket assistance, and a garden are also featured at the business-friendly The Swan Hotel, Stafford, Staffordshire. Free self parking is available.

This 4-star Stafford hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:30 AM to 9:30 AM.
The Swan Brasserie – This brasserie specialises in British cuisine. Guests can enjoy drinks at the bar.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 9:30 AM for a fee: GBP 13 for adults and GBP 6.50 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Swan Brasserie

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Handrails in stairways
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Desk
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

The front desk is open daily until 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets are welcome
  • Maximum 2 pets
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 10.0 per stay.
  • Cots (infant beds) are available for GBP 10.0 per stay.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately GBP 13.00 for adults and from GBP 6.50 for children
  • Crib (infant bed) fee: GBP 10.0 per stay
  • Rollaway bed fee: GBP 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
The front desk at this property is open daily until 11:00 PM.
Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation.

Property is also known as

Swan Hotel Stafford
Swan Stafford
The Swan Hotel
The Swan Hotel Stafford Staffordshire
The Swan Hotel, Stafford, Staffordshire Hotel
The Swan Hotel, Stafford, Staffordshire Stafford
The Swan Hotel, Stafford, Staffordshire Hotel Stafford

The Swan Hotel, Stafford, Staffordshire Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 631 out of 1004 reviews
Rating 8 - Good. 266 out of 1004 reviews
Rating 6 - Okay. 70 out of 1004 reviews
Rating 4 - Poor. 24 out of 1004 reviews
Rating 2 - Terrible. 13 out of 1004 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Emily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel. Good food. Friendly staff.

Great hotel in the very centre of the town with free parking. Staff were very welcoming. Beware of the wine costs. Make sure you ask for a token for the car park when leaving. Car park is not easy to find. Asked a traffic warden who said it was about 100 yards away but we had to go all the way around the one way system Paid £82 but given a receipt for £67
Stayed 1 night in Apr 2025

10/10 Excellent

paula

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely two day stay at the Swan. Food really good standard. Staff very friendly. Jason ensured all was ok. We brought our dog and he was very welcome. Would recommend
Stayed 2 nights in Apr 2025

10/10 Excellent

Ian

Travelled with group
Liked: Amenities
Gorgeous hotel very oldie world or on the outside but very modern interior side. Made to feel very welcome, staff all lovely and very helpful
Stayed 1 night in Apr 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay with excellent staff

Fabulous stay at the Swan Hotel. The staff are very friendly and extremely helpful. Nothing is too much trouble and the staff are happy to explain things to make sure your stay is a plesant one. A shout out to the young girl who was our breakfast waitress (I think she was called Amberle). She worked tirelessly hard, was very pleasant and even though she was busy she made time to have a chat and give tips about the area! She was always smiling and made sure you were happy! You are all a credit to the Swan Hotel! We ate at the Hotel all 3 nights as the food was excellent ! We will be back in the future!
Stayed 3 nights in Apr 2025

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like The Swan, (am repeat visitor for accommodation). On this two night stay, (Apr16-17 2025) I struggled at night with loud snoring from the next room. It revealed hitherto unknown thinned of separating walls, combined with avoidable positioning of beds with the heads of the beds in each room evidently close and against the shared wall. Also I had no complimentary water which I seem to remember I have had in the past. Thank you, David Goble (Room 115)
Stayed 2 nights in Apr 2025

10/10 Excellent

steve

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The Swan

Lovely stay.Room large and spotless. Good ambience in the hotel.Staff very efficient and helpful. Breakfast excellent, we also booked for evening meal whjch was very good.
Stayed 2 nights in Apr 2025

2/10 Terrible

Paul

Travelled with partner
Liked: Staff & service, property conditions & facilities
Watch out for hidden charges. My wife and myself do not even smoke but after leaving £120.00 was taken from my credit card because staff alleged that they could smell signs of smoking in our room. Which had nothing to do with us. We immediately contacted the hotel who admitted that the only evidence was the alleged smell and they did not know if any members of staff smoked. Have requested the return of the charge and they are refusing to refund. Avoid this hotel
Stayed 1 night in Apr 2025

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very accomodating. Lovely atmosphere.
Stayed 1 night in Apr 2025

10/10 Excellent

Gavin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Really nice hotel, great location
Stayed 1 night in Apr 2025

10/10 Excellent

Glen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable stay

Nice clean rooms with comfortable beds and pillows. Great pub food as well
Stayed 1 night in Feb 2025

10/10 Excellent

Caroline

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is full of character, the room was spacious and the food was great. What made our stay even better were the staff who were friendly, professional and helpful. A special shout out to Kitty on reception for going the extra mile with checkins.
Stayed 1 night in Apr 2025

10/10 Excellent

Amanda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel with great staff in town centre

The hotel is very nice. The rooms were well-equipped and clean. The bar and lounge areas, including outside courtyard, provided several options to socialise. We had one meal in the restaurant and it was very good. Breakfast was included with a range of choices - full English was great. Excellent value for money.
Stayed 2 nights in Apr 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Staff are friendly and helpful. The building has character. Room is clean. Walls are thin and I’ve been able to hear the man next door snoring, and now their dogs barking and whining. Apart from that all has been okay. Parking was easy to find using the postcode provided for it by the hotel.
Stayed 1 night in Mar 2025

6/10 Okay

Alan

Liked: Cleanliness
Stayed 1 night in Mar 2025

8/10 Good

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the history,clean Hotel, staff friendly.Bedroom clean,comfortable beds.
Stayed 1 night in Mar 2025

10/10 Excellent

Debbie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent value for money,Lovley building, lovely staff and comfy room Breakfast very nice Would definitely recommend and if up this way again would book again
Stayed 1 night in Mar 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay here, staff were friendly and the facilities are great 👍 will be returning for sure
Stayed 1 night in Mar 2025

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As returning staffordians this was our first stay at the swan hotel. We had booked in for four nights for our wedding,we also booked our wedding breakfast for our guests at the hotel. We cannot fault the service we were given, the staff were incredible,tending to everyone's needs, the food was delicious and it was all set in a very relaxing atmosphere,we couldn't have wished for anything better, would highly recommend
Stayed 4 nights in Mar 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel in great position

A good stay all round room was a bit dark very small window not a great view over roof tops. Bed not the most comfy would not stay in this room again
Stayed 3 nights in Mar 2025

10/10 Excellent

Callum

Stayed 1 night in Mar 2025

8/10 Good

Mr. Eric

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Hotel

Absolutely fantastic hotel , rooms & cleanliness exceptional Staff excellent customer services and friendly. Service is impeccable theirs is nothing to they wouldn’t do for you . Absolutely fantastic food we had Steak which was cooked to perfection & my husband had the sea bass again which was cooked to perfection . I also had the Eaton mess which was absolutely delicious
Exceptionally delicious
Steak chunky chips , mushroom & onion rings absolutely delicious
Sea bass , chunky chips absolutely delicious
Stayed 2 nights in Mar 2025

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super Town Hotel

Another super stay at The Swan Hotel. We stayed in room 107, which was spacious , clean, and had everything we needed and more. Staff always friendly and helpful. Great breakfast. Good price. Highly recommend this hotel
Stayed 1 night in Mar 2025