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Comfort Inn & Suites

2.5 star property

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Photo gallery for Comfort Inn & Suites

Exterior
Premium bedding, in-room safe, desk, laptop workspace
Lobby
Premium bedding, in-room safe, desk, laptop workspace
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Laundry
  • Housekeeping
  • Parking included

Explore the area

Map
1302 Richmond Ave, Staunton, VA, 24401
  • Frontier Culture Museum
    ‪17 min walk‬
  • American Shakespeare Center
    ‪4 min drive‬
  • Mary Baldwin College
    ‪4 min drive‬
  • Weyers Cave, VA (SHD-Shenandoah Valley Regional)
    ‪22 min drive‬

Room options

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking (Roll-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 Queen Bed, Accessible, Non Smoking (Roll-In Shower)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Accessible Tub)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, Non Smoking (Accessible Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking (No Pets)

Standard Room, 1 King Bed with Sofa bed, Non Smoking (No Pets) | Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed with Sofa bed, Non Smoking (No Pets)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed with Sofa bed, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About this property

Comfort Inn & Suites

Suburban hotel with free breakfast and seasonal outdoor pool
Along with coffee/tea in a common area, this hotel has a seasonal outdoor pool and laundry facilities. Free full breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour front desk, a computer station and a TV in a common area.
Comfort Inn & Suites offers 95 air-conditioned accommodations with a safe and coffee/tea makers. Beds feature premium bedding. Fridges and microwaves are provided. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. 32-inch flat-screen televisions come with premium satellite channels. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a seasonal outdoor pool.
Our customers tell us that they can't get enough of the helpful staff at Comfort Inn & Suites. During your stay, you'll be within walking distance of Frontier Culture Museum. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free full breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include a front desk safe, a computer and laundry facilities
  • Just a 3-minute drive from Frontier Culture Museum and a few minutes from R.R. Smith Center for History & Art
  • Pets welcome for a fee
Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. The business-friendly Comfort Inn & Suites also features a seasonal outdoor pool, coffee/tea in common area, and laundry facilities. Self parking is free.
Guests are served a free full breakfast daily from 6:00 AM to 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 5 floors

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per pet, per night
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Only bookings from non-local guests are accepted; guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • The seasonal pool will open in June and close in September.
  • Pool access available from 10:00 AM to 10:00 PM
  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Comfort Inn Hotel Staunton
Comfort Inn Staunton
Comfort Hotel Staunton
Comfort Inn Staunton Hotel
Staunton Comfort Inn

Comfort Inn & Suites Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 279 out of 767 reviews
Rating 8 - Good. 297 out of 767 reviews
Rating 6 - Okay. 106 out of 767 reviews
Rating 4 - Poor. 50 out of 767 reviews
Rating 2 - Terrible. 35 out of 767 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Carolyne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Chambre très propre accueil chaleureux
Stayed 1 night in Feb 2025

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Solo stay after a long day of driving

The whole stay was a really great, but the best part was the lady who checked me in- I did not catch her name but she was so helpful and cheery! The room was clean and comfortable would happily stay again!
Stayed 1 night in Feb 2025

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness

Breakfast great/ upgrade bldg/ service w/ a smile

When we first checked in the young lady that evening was very cold and unwelcoming. We have experienced friendlier service on the road to Florida having to stop just to sleep and cheap places. The lady the next morning was very friendly. Then again that night when we came back the first was back, she didn’t even say a word. The room appeared nice, then we found black hairs in our tub on our toilet & all over the bed. The bathroom was not cleaned well. The tub was slippery like soap scum slippery. The carpet could use cleaning. The bed was so hard we both tossed and turned. And the pillows were like throw pillows for a couch. My husband enjoyed the breakfast. He said his favorite was the cinnamon roll waffles. The selection is good tasted good and was hot! Hotel needs upgrades and better cleaning, and improve night staff welcoming guests. Friendly behavior goes long way. A simple smile can change the way someone’s day/night. It can change the way they react to you.
Stayed 2 nights in Feb 2025

8/10 Good

James

Disliked: Property conditions & facilities
What I liked was close to the highway, and what i didn't like how unkept and dirty this was!
Stayed 1 night in Feb 2025

8/10 Good

Ann

Stayed 1 night in Nov 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would definitely stay here again. VG experience.

The man at the front desk with what sounded like a German or Austrian accent was very friendly. Check-in was efficient, there was a carafe of lemon water (with fresh sliced lemon) in the lobby. The room was clean and everything in the room worked. The included breakfast was surprisingly good. One never knows what to expect, but there was eggs, bacon and sausage, yogurt, waffles, juices...It was very good.
Stayed 1 night in Feb 2025

8/10 Good

Daniel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk ladies were super nice, it's a hotel what can you say? I got the kids room cause I have kids, sheets were stained and had hair on them. Big surprise, it's a hotel. My kid made noise, we yelled, we laughed and we cried. What an experience.... kids in a hotel sucks.... if I was a baller-adjoining rooms.
Stayed 1 night in Feb 2025

10/10 Excellent

Michele

Awesome check in. Staff Sean was awesome!
Stayed 1 night in Jan 2025

8/10 Good

BILL

Liked: Staff & service
very aspect was fine except for the bugs crawling on my wall. I was informed they were harmless. changed rooms. staff found my extra set of car keys in my first room when l checked out . They had identified them as mine. Was very appreciative of that.
Stayed 1 night in Jan 2025

10/10 Excellent

Sharon

Stayed 2 nights in Jan 2025

8/10 Good

Katey

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Susan

Liked: Staff & service, property conditions & facilities
The hotel met my needs. The staff was friendly and knowledgeable. The room and hallways could have used additional cleaning.
Stayed 1 night in Jan 2025

8/10 Good

Carl, Saint-Andre-Avellin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice hotel but it is showing signs of age. The room was spacious and comfortable. Desk staff was helpful and attentive. Good access to I95, restaurants and gas stations. Good value for what we paid. I would stay there again.
Stayed 1 night in Jan 2025

8/10 Good

Samantha

Business traveller
This was a company purchase for one of my employees during a recent snow storm so she could get to work safely. Hotel was in a convenient location, nearby food and stores.
Stayed 2 nights in Jan 2025

10/10 Excellent

Renita

Stayed 1 night in Dec 2024

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Mélanie

Travelled with family
Liked: Staff & service
Disliked: Amenities
Stayed 1 night in Dec 2024

8/10 Good

CM

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

6/10 Okay

Cheryl

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

4/10 Poor

David

Stayed 1 night in Dec 2024

2/10 Terrible

Deanna

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Randy

Stayed 1 night in Dec 2024

10/10 Excellent

Austin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

judy

Liked: Property conditions & facilities
Basic and relyable
Stayed 1 night in Dec 2024