6/10 Okay
Keith GORDON
Business traveller
1 Jun 2025
Liked: Cleanliness, property conditions & facilities, room comfort
The room itself was OK, and the "hotel" was not so difficult to find. The problem was access. I got a message in German, but not being German it was not of any help. I could see a code on it, I guess to access the hotel, but it did not work. I called for help, and the phone was answered and was manager was helpful. I was able to get into the building. Then I could not access the room. The message received only had one code. I was advised that they would send me a code to access the room, and that once inside, a tag could be used for electronic entry. Sadly, the tag only worked on an intermittent basis, as did the electronic lock. I went out to get something to eat, and could not access the room again. On each occasion I had to contact the manager, it was time consuming and not what I needed at the end of a long day. Another problem was the lack of any WiFi. I tried to cal the owner again the following morning - he declined my call. The room itself was OK, but I would think twice about staying again.
Keith GORDON
Stayed 1 night in May 2025