Parkmore Hotel & Leisure Club, Sure Hotel Collection by BW

3.5 star property

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Photo gallery for Parkmore Hotel & Leisure Club, Sure Hotel Collection by BW

Indoor pool
Creator video - submitted by Anastasia Po Photo
Daily full breakfast for a fee
Lobby
Exterior

Reviews

7.6 out of 10
Good

Popular amenities

  • Hot tub
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
636 Yarm Road, Eaglescliffe, Stockton-on-Tees, England, TS16 0DH
  • Place, Preston Park
    ‪19 min walk‬
  • Place, Butterfly World
    ‪19 min walk‬
  • Place, Durham University
    ‪41 min drive‬
  • Airport, Durham (MME-Teesside Intl.)
    ‪11 min drive‬

Room options

Standard Room, 1 Single Bed, Non Smoking

7.0 out of 10
Good
(4 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

Standard Room, 2 Single Beds, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

Standard Room, 1 Double Bed, Non Smoking

8.0 out of 10
Very good
(15 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Suite, 1 Double Bed, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Junior Suite, 1 Double Bed, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Family Room, Multiple Beds, Non Smoking

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

Family Room, Multiple Beds, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds
  • Free Wi-Fi

1 Double 1 Single, Non-Smoking, Family Room

  • Sleeps 3
  • Free Wi-Fi

Family Room With 1 Double Bed And 2 Single Beds-Non-Smoking

  • Sleeps 4
  • Free Wi-Fi

Junior Suite with Double Bed

  • Sleeps 2
  • Free Wi-Fi

Similar properties

About this property

Parkmore Hotel & Leisure Club, Sure Hotel Collection by BW

Along with an indoor pool, this hotel has a restaurant and a fitness centre. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a sauna and a hot tub are on-site. Housekeeping is available on request.
Parkmore Hotel & Leisure Club, Sure Hotel Collection by BW offers 55 accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions are featured in guestrooms. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Parkmore Hotel & Leisure Club, Sure Hotel Collection by BW. During your stay, you'll be within walking distance of Butterfly World. You'll find features such as free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free WiFi
  • Free self-parking
  • Enjoy Asian cuisine while dining at The Birdcage
  • Full breakfast served daily for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a porter and luggage storage
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 2-minute drive from Preston Park and a few minutes from Butterfly World
As a guest of Parkmore Hotel & Leisure Club, Sure Hotel Collection by BW, you'll find an indoor pool, a hot tub, a sauna, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

The business-friendly Parkmore Hotel & Leisure Club, Sure Hotel Collection by BW also features a terrace, a garden, and complimentary newspapers in the lobby. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Stockton-on-Tees hotel.

For a fee, guests can enjoy a full breakfast daily.
The Birdcage – This restaurant specialises in Asian cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available for a fee: GBP 9 to 11 for adults and GBP 9 to 11 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Birdcage

Things to do

  • Bicycle rentals
  • Fitness classes
  • Gym
  • Hot tub
  • Indoor pool
  • Pilates classes
  • Sauna
  • Steam room
  • Yoga classes

Family friendly

  • In-room cot
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 2 AM

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed for Christmas Day and New Year's Day:
  • Fitness facilities
  • Laundry facilities
  • Sauna
  • Hot tub
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 9.00 to 11.00 for adults and GBP 9.00 to 11.00 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Some water is reused through a grey water recycling system
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Best Western Parkmore Hotel Leisure Club Stockton-on-tees
Best Western Parkmore Hotel Leisure Club
Best Western Parkmore Leisure Club Stockton-on-tees
Best Western Parkmore Hotel Leisure Club Stockton-on-Tees
Best Western Parkmore Hotel Leisure Club
Best Western Parkmore Leisure Club Stockton-on-Tees
Best Western Parkmore Leisure Club
Hotel Best Western Parkmore Hotel & Leisure Club
Best Western Parkmore Hotel & Leisure Club Stockton-on-Tees
Best Western PARKMORE HOTEL
Best Parkmore Leisure Club
Best Western Parkmore Hotel Leisure Club
Parkmore Hotel & Leisure Club, Sure Hotel Collection by BW Hotel

Parkmore Hotel & Leisure Club, Sure Hotel Collection by BW Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 145 out of 462 reviews
Rating 8 - Good. 154 out of 462 reviews
Rating 6 - Okay. 93 out of 462 reviews
Rating 4 - Poor. 50 out of 462 reviews
Rating 2 - Terrible. 20 out of 462 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, amenities
Great staff, room was clean and comfy and quiet and a good nights sleep
Stayed 1 night in Jan 2026
Verified

8/10 Good

martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal location for my trip. Clean comfortable and the food in the restaurant was great. Great friendly staff.
Stayed 6 nights in Sep 2025
Verified

6/10 Okay

Anthony

Disliked: Amenities, property conditions & facilities
Dated....still old plastic bathroom suites with a shower curtain
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A1 stay
Stayed 1 night in Jul 2025
Verified

8/10 Good

christopher

Liked: Cleanliness, staff & service, amenities
Clean room. Nice walk to the center of Yarm.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great weekend break

Had a lovely, stay Clean, comfortable & friendly place
Stayed 2 nights in May 2025
Verified

6/10 Okay

Carol

Liked: Cleanliness, staff & service, amenities
Clean room good storage Good bed and bathroom Lack of well place plug sockets Felt a bit tired re decor, Reasonably priced evening meal, good variety and tasty food
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

GILA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

What a great place! Clean comfortable & friendly

Really enjoyed our overnight at Parkmore. Highly recommend staying here. Everything ready at checkin staff were friendly and helpful. Great amenities including pool wet and dry sauna jacuzzi. Showers and toilets nice and clean with soap provided. Really enjoyable stay.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast Comfy bed Lovely pool area
Stayed 1 night in Aug 2024
Verified

6/10 Okay

Andy

Liked: Cleanliness, staff & service
No curtains in the room, just ill-fitting roller blinds, it felt a little like a youth hostel rather than a hotel room. The iron we asked for covered my white shirt in black gunk (my fault for not checking the plate but disappointed staff would give out such rubbish). Extractor fan in bathroom broken, very uncomfortable old soggy mattress. Staff were lovely, breakfast average, quiet overall in the rooms. 
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Gemma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely stay, our family room was a little less fancy than the rwat of the hotel but thats fine, the food was lovely and so were the staff. The pool was nice, the area needs a little bit of a refresh and the spa was out of order but overall we had a loveky stay and will be back.
Stayed 2 nights in Aug 2025
Verified

6/10 Okay

Steve J

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect hotel for a night stay before flight. The mattress was sagging a bit and toilet was clogged. The spa area was very nice and staff and food was delicious. Would stay again.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

David

Liked: Amenities, property conditions & facilities
Nice hotel, pleasant stay all round.
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Lester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed here lots

Stayed here lots good value hotel
Stayed 1 night in May 2024
Verified

10/10 Excellent

Natalie

Liked: Cleanliness, amenities, property conditions & facilities
Great last minute night away with kids. Lovely hotel, friendly staff and brilliant leisure facilities! Mark couldn't be more helpful! If there was one down side, the restaurant menu could do with a revisit (very limited) and the beautifully cooked steak and fresh fish were very much let down by the frozen chips! BUT, the breakfast was amazing! Will definitely visit again!
Stayed 1 night in Oct 2025
Verified

6/10 Okay

Ian

Liked: Cleanliness, staff & service, amenities
Chairs in the restaurant are about to collapse
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely rooms and staff
Stayed 3 nights in Jun 2023
Verified

10/10 Excellent

chiara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Love it here

I love staying here. This is my 4th stay. Staff is lovely, rooms are perfect comfortable and it’s great to have the addition of the gym can’t wait to be back
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay

I Went for mother's day had a wonderful time and a great breakfast, not a very big cooked breakfast but great food cooked well
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a lovely stay here. Welcoming staff on arrival, clean , comfy and spacious rooms, a better than expected gym, and nice food. The rooms were cosy and had everything required, free toiletries in the bathroom which was a nice touch. The gym was great considering it was a hotel gym, lots of equipment and free weights. Didn’t use the spa but looked more than good enough and clean. Ate here for breakfast and evening meal. Wasn't a massive menu but a good selection and was enjoyable. A little longer wait between courses than preferred but was quite busy. A special mention to Wendy on reception. Very welcoming, informative and above all a lovely lady.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Iain

Liked: Cleanliness, staff & service, room comfort
Great value stay ! Staff were super as was the cooked breakfast . That was top notch
Stayed 1 night in Dec 2024
Verified

8/10 Good

Matthew

Liked: Cleanliness, staff & service
Comfortable hotel with good spa ( if a bit tired). Easy location for trains, economic
Stayed 1 night in Nov 2024
Verified

8/10 Good

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Really excellent staff, decent food. Room was on the small side but adequate.
Stayed 1 night in Jul 2024
Verified

6/10 Okay

Kevin

Liked: Staff & service
Disliked: Property conditions & facilities

Business trip

Very dated with poor decoration evrywhere
Stayed 2 nights in Aug 2025
Verified

8/10 Good

Shirley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice holel

Hotel was very nice ,a great location nice walk into Yarm
Stayed 1 night in Jul 2023