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Hilton Garden Inn Stoke on Trent

3.5 star property

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Photo gallery for Hilton Garden Inn Stoke on Trent

Lobby sitting area
Restaurant
Family Room, 2 Single Beds, Connecting Rooms | 1 bedroom, premium bedding, in-room safe, individually furnished
Exterior
Meeting facility

Popular amenities

  • Parking available
  • Air conditioning
  • Bar
  • 24/7 front desk
  • Gym

Explore the area

Map
Potteries Way Hanley, Stoke-on-Trent, England, ST1 4QA
  • Regent Theatre
    ‪4 min walk‬
  • Waterworld
    ‪17 min walk‬
  • Staffordshire University
    ‪18 min walk‬
  • Manchester (MAN)
    ‪44 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

1 bedroom, premium bedding, in-room safe, individually furnished

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(21 reviews)
  • 24 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 2 Single Beds, Connecting Rooms

Family Room, 2 Single Beds, Connecting Rooms | 1 bedroom, premium bedding, in-room safe, individually furnished

Family Room, 2 Single Beds, Connecting Rooms

  • 48 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible | 1 bedroom, premium bedding, in-room safe, individually furnished

Room, 1 Queen Bed, Accessible

10.0 out of 10
Exceptional
(3 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room, 2 Single Beds

1 bedroom, premium bedding, in-room safe, individually furnished

Twin Room, 2 Single Beds

8.8 out of 10
Excellent
(12 reviews)
  • 24 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Room, 1 Queen Bed with Sofa bed

Room, 1 Queen Bed with Sofa bed | 1 bedroom, premium bedding, in-room safe, individually furnished

Room, 1 Queen Bed with Sofa bed

9.0 out of 10
Wonderful
(21 reviews)
  • 24 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Family Room, 1 King Bed, Connecting Rooms

Family Room, 1 King Bed, Connecting Rooms | 1 bedroom, premium bedding, in-room safe, individually furnished

Family Room, 1 King Bed, Connecting Rooms

10.0 out of 10
Exceptional
(2 reviews)
  • 48 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Accessible Queen Room

1 bedroom, premium bedding, in-room safe, individually furnished

Accessible Queen Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room

1 bedroom, premium bedding, in-room safe, individually furnished

Twin Room

  • Sleeps 2
  • 2 Double Beds

View all photos for Family King Room

1 bedroom, premium bedding, in-room safe, individually furnished

Family King Room

  • Sleeps 4
  • 1 King Bed

View all photos for Queen Room With Sofa Bed

1 bedroom, premium bedding, in-room safe, individually furnished

Queen Room With Sofa Bed

  • Sleeps 4
  • 1 Single Sofa Bed and 1 Double Bed

View all photos for King Room

1 bedroom, premium bedding, in-room safe, individually furnished

King Room

  • Sleeps 2
  • 1 King Bed

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About this property

Hilton Garden Inn Stoke on Trent

Hotel with a restaurant, steps from The Potteries Museum and Art Gallery
This smoke-free hotel features a restaurant, a fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a coffee shop/cafe and self parking.
Hilton Garden Inn Stoke on Trent offers 140 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Each accommodation is individually furnished. Beds feature premium bedding. 55-inch LCD televisions come with digital channels.

Bathrooms include baths or showers, bathrobes, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Hilton Garden Inn Stoke on Trent. During your stay, you're just a quick walk from The Potteries Museum and Art Gallery. Features include free WiFi in public areas, plus a restaurant and a gym. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • English breakfast served weekdays for a fee
  • Self-parking available for a fee
  • Amenities include a front desk safe, 3 meeting rooms and convenience store
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Steps from The Potteries Museum and Art Gallery and 4 minutes on foot from Regent Theatre
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. 3 meeting rooms and coworking spaces are available.

WiFi is free in public spaces. Hilton Garden Inn Stoke on Trent also features a fitness centre, coffee/tea in common area, and laundry facilities. For a fee, parking is available.

This 3.5-star Stoke-on-Trent hotel is smoke free.

For a fee, guests can enjoy a English breakfast on weekdays from 6:00 AM and 10:00 AM.
Hilton Garden Inn Stoke on Trent has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (GBP 9 per night)
  • Uncovered parking on site (GBP 9 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Weekday English breakfast available 6:00 AM to 10:00 AM for a fee: GBP 10 for adults and GBP 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Free cot
  • Grocery/convenience store
  • Highchair
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Turndown service

Business services

  • 3 meeting rooms
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Built in 2020
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Heating
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 20 per accommodation, per stay
  • Weight limit: 75 lb per pet
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 10 for adults and from GBP 10 for children
  • Uncovered self-parking fee: GBP 9.00 per night
  • Nearby parking fee: GBP 9.00 per night(164 ft away; open 24 hours)
  • Pet fee: GBP 20 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Stoke On Trent
Hilton Garden Inn Stoke on Trent Hotel
Hilton Garden Inn Stoke on Trent Stoke-on-Trent
Hilton Garden Inn Stoke on Trent United Kingdom
Hilton Garden Inn Stoke on Trent Hotel Stoke-on-Trent

Hilton Garden Inn Stoke on Trent Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 331 out of 546 reviews
Rating 8 - Good. 136 out of 546 reviews
Rating 6 - Okay. 43 out of 546 reviews
Rating 4 - Poor. 16 out of 546 reviews
Rating 2 - Terrible. 20 out of 546 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Firoz

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 2 nights in Apr 2025

6/10 Okay

Issam

Travelled with family, Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Check in staff member was horrendous, there was not enough tables at breakfast so we were told to wait then groups the same size of ours were seated first. Looks like none of the staff wanted to be there
Stayed 1 night in Apr 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, spotlessly clean and great room facilities such as tea tray, ironing board and iron in room. Hairdryer and lovely Crabtree & Evelyn bath products. Slight minus points were tv stations very limited, we did not venture out at night. Saw two guests and their children come down stairs for breakfast in their pyjamas..not hygienic and should have been stopped when guests were waiting to be seated for breakfast. Other than that, really enjoyed the two nights there whilst visiting my son at uni which is just a few miles from this hotel so convenient for me. Would definitely return there.
Stayed 2 nights in Apr 2025

10/10 Excellent

Carol

Liked: Cleanliness, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Mark, Oxford

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Danielle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Andrea

Travelled with family
Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities

Needs some care and attention.

Stayed here twice previously since 2021 and now not as good. Stained carpets. Stained towels. Grubby in places. Stained seats in restaurant. Generally short staffed in bar and restaurant with average food and service not good enough for the price charged. Needs Hilton to freshen things up and get the standards back.
Stayed 2 nights in Apr 2025

10/10 Excellent

V

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Perfect Stay -Comfort, Luxury, and Great Service

Had an amazing stay at Hilton. The family rooms were spotless, the staff was incredibly welcoming. The breakfast spread was delightful, Definitely coming back!
Stayed 2 nights in Apr 2025

8/10 Good

Katie

Stayed 1 night in Apr 2025

8/10 Good

Doug

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

June

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A
Stayed 1 night in Apr 2025

10/10 Excellent

Gabriele

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A new and well presented hotel
Stayed 1 night in Apr 2025

6/10 Okay

Katie

Stayed 1 night in Mar 2025

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Leanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

4/10 Poor

Anshu

Stayed 1 night in Mar 2025

2/10 Terrible

Nathan

Stayed 1 night in Mar 2025

2/10 Terrible

Michelle, cannock

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Air conditioning was broken so way too big in room, ordered Nachos from the dining menu and they were appalling, wasnt fresh, melted cheese had gone hard and cold, everything in the plate was cold, complained to staff and was agk d if I wanted it warmed up, you dint warm nachos up, not even an apology and was getting dirty looks from the men er of staff, made me feel very uncomfortable
Stayed 1 night in Mar 2025

10/10 Excellent

Elizabeth

Stayed 1 night in Mar 2025

10/10 Excellent

Moses

Stayed 1 night in Mar 2025

10/10 Excellent

richard

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent from check in to checkout Great staff and lovely breakfasts
Stayed 2 nights in Mar 2025

10/10 Excellent

Sky

Stayed 1 night in Mar 2025