6/10 Okay
Jennifer
Travelled with partner
31 May 2025
Liked: Cleanliness, property conditions & facilities
This hotel has an incredible location right at the trail head to Pulpit Rock. The area is truly beautiful. I was a bit put off by a few things during my stay. The reason we chose to stay here as it was quite expensive was because on expedia they advertise that they have a floating sauna. I naively thought this meant that guests could go to the floating sauna for free. That is not the case at all. It was rather embarassing we changed into our bathing suits and walked all the way down to the floating sauna (which is about 1km walk) only to discover we were interrupting a couple who informed us that you have to pay to use the sauna and book your own time slot. We walked 1km up to the activity center and asked and it was very expensive. There is no discount for hotel guests and we were not in the position to pay that much to use a sauna. I asked at the hotel and they said that they have their own sauna and hot tub but its closed until June. I was also surprised that there is no actual parking for hotel guests anywhere close to the hotel and you park with all the other hikers. There is nowhere to drop off luggage and I had a giant suitcase (I regretted that choice) and the parking lot is a dirt/gravel road. So don’t bring a wheely suitcase here! I also thought it was ridiculous that you had to pay for coffee in the lobby despite being a guest. Normally hotels have complimentary coffee for their guests. It just felt like were being nickle and dimed despite a high room rate.
Jennifer
Stayed 1 night in May 2025
