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North West Castle Hotel

3.0 star property

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Photo gallery for North West Castle Hotel

A room with a fireplace, two leather chairs, a table with glasses and a bottle, and a clock above the mantelpiece.
A hotel room with two beds, a desk, a chair, a television, and a painting on the wall.
A swimming pool with a wooden ceiling and tiled walls.
A formal dining room with a grand piano, multiple tables set for dining, and elegant chandeliers.
A courtyard with a white building featuring a stone facade and columns, surrounded by lush greenery and flowering plants.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi

Explore the area

View in a map
Port Rodie, Stranraer, Scotland, DG9 8EH
  • Place, Stranraer Museum
    ‪7 min walk‬
  • Place, Mull of Galloway Trail - North
    ‪9 min walk‬
  • Place, Castle of St John
    ‪9 min walk‬

Room options

View all photos for Classic Double Or Twin Room-Accessible

A hotel room with a bed, a desk with a lamp, a television, two chairs, a small table, and curtains.

Classic Double Or Twin Room-Accessible

  • Sleeps 2
  • 2 Single Beds OR 1 Double Bed
  • Free Wi-Fi

View all photos for Classic Double Room

A hotel room with a large bed, two armchairs, a small table, and a window with curtains.

Classic Double Room

8.6 out of 10
Excellent
(44 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Classic Twin Room

A hotel room with two beds, a desk with a chair, a television, and a window with curtains.

Classic Twin Room

9.2 out of 10
Wonderful
(19 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Family Double Room (Classic)

A hotel room with a neatly made bed, two bedside lamps, a wooden headboard, and floral wallpaper.

Family Double Room (Classic)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed and 3 Single Beds
  • Free Wi-Fi

View all photos for Family Double Room ( Loch View)

A hotel room with a large bed, two armchairs, a small table with a bottle and tissues, a lamp, and a painting on the wall.

Family Double Room ( Loch View)

8.8 out of 10
Excellent
(17 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Classic Double or Twin Room, Accessible

A hotel room with a bed, a desk with a lamp, a television, two chairs, and a window with curtains.

Classic Double or Twin Room, Accessible

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Double or Twin Room

Double or Twin Room | Desk, iron/ironing board (on request), free WiFi, bed sheets

Double or Twin Room

9.0 out of 10
Wonderful
(9 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Double or Twin Room (Loch View )

A neatly arranged bedroom with a large bed, bedside lamps, a nightstand, a chair, and a view of the outdoors through a window.

Double or Twin Room (Loch View )

9.0 out of 10
Wonderful
(14 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Double Or Twin Room

Two single beds with wooden headboards, white bedding, and floral-patterned pillows.

Double Or Twin Room

  • Sleeps 2
  • 2 Single Beds OR 1 Double Bed
  • Free Wi-Fi

View all photos for Double Room

Miscellaneous

Double Room

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Family Quadruple Room (Classic)

A hotel room with two beds, a desk, a chair, a television, and a painting on the wall.

Family Quadruple Room (Classic)

7.6 out of 10
Good
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 4 Single Beds
  • Free Wi-Fi

View all photos for Family Suite

Family Suite | Desk, iron/ironing board (on request), free WiFi, bed sheets

Family Suite

10.0 out of 10
Exceptional
(3 reviews)
  • Lake view
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Double Room

Double Room | Desk, iron/ironing board (on request), free WiFi, bed sheets

Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

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About this property

North West Castle Hotel

This smoke-free hotel features 2 restaurants, an indoor pool and 2 bars/lounges. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness centre, a sauna and a hot tub are on-site.
North West Castle Hotel offers 73 accommodations with complimentary bottles of water and complimentary bathrobes. Flat-screen televisions come with digital channels.

Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. This Stranraer hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at North West Castle Hotel. During your stay, you're just a quick walk from Stranraer Museum. You'll find features such as free WiFi in public areas and free self-parking, plus 2 restaurants.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at one of the 2 restaurants, or stop for a drink at one of the 2 bars/lounges
  • Full breakfast served daily for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include meeting rooms, a gift shop and laundry facilities
  • On-site recreation includes a gym and a sauna
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Within a 10-minute walk of Stranraer Museum and Mull of Galloway Trail - North
  • Dogs welcome for a fee
As a guest of North West Castle Hotel, you'll find an indoor pool, a hot tub, a sauna, and a fitness centre. There are 2 restaurants on site. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces.

An arcade/games room, gift shops/newsstands, and a garden are also featured at the business-friendly North West Castle Hotel. Self parking is free.

This 3-star Stranraer hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 8 AM to 9:30 AM.
On-site venue – This restaurant specialises in local cuisine and serves breakfast, brunch, lunch and dinner.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 8 AM to 9:30 AM for a fee: GBP 13 per person
  • 2 bars/lounges
  • 2 restaurants

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Gym
  • Hot tub
  • Indoor pool
  • Sauna

Family friendly

  • Arcade/game room
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Free bottled water

More

  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 10.00 per pet, per night
  • Only dogs are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 3 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 13.00 per person
  • Pet fee: GBP 10.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 7:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property class

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Castle North West
North West Castle
North West Castle Hotel
North West Castle Hotel Stranraer
North West Castle Stranraer
North West Hotel
West Castle
North West Castle Hotel Hotel
North West Castle Hotel Stranraer
North West Castle Hotel Hotel Stranraer

North West Castle Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 507 out of 990 reviews
Rating 8 - Good. 317 out of 990 reviews
Rating 6 - Okay. 111 out of 990 reviews
Rating 4 - Poor. 43 out of 990 reviews
Rating 2 - Terrible. 12 out of 990 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff lovely hotel lovely food.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Anne-Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved this little hotel, which was within walking distance of the train station. They also provided a great breakfast and the view of the harbour is charming! The staff was very friendly and helpful as well.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Old hotel but renovated rooms. Everything is in good shape and hotel has a nice atmosphere. Large comfortable rooms and staff were very pleasant and helpful.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Alvin

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was fantastic freshy cooked Staff friendly and helpfull
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room only as early start, evening meal was nice
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good. Breakfast was lovely
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Kenneth

Liked: Cleanliness, staff & service
The room was clean on suit was clean had a great nights sleep
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is a great place to stay, eat and play. Beds are great. Food was delicious. Location is handy and scenic.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

NICK

Liked: Cleanliness, staff & service, property conditions & facilities
Unique & great value for money. Food was fantastic.
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff were really friendly and helpful. Nothing was too much trouble for them. Great location by the sea
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Another wonderful stay. Great for pre or post sailing. The staff are fantastic and so helpful and friendly. Highly recommend.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, lovely food. Very handy for the ferry. The hotel is a little old fashioned but they are doing renovations at the minute. I love staying here
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Elaine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very comfortable stay, clean comfortable room, good food in the evening and at breakfast, friendly helpful staff, excellent amenities, however the hotel building and rooms were a little tired.
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Julie

Liked: Staff & service, amenities
We really appreciated the bright and helpful staff being available to show us our room in the very early hours of the morning
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Catherine

Liked: Cleanliness
The room was beautifully clean and freshly decorated. The staff were very welcoming and accommodating and really kind to my dogs. Thank you!
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Chelsey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This stay was one our favorites just because of the history of the place and how everything was still set with antiques.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Gavin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here recently and had a really pleasant experience. The hotel is a bit dated, but I actually quite liked that—it has a bit of character. The staff were very friendly and welcoming throughout our stay. The price was reasonable, and the room was spacious and comfortable. My daughter especially loved the facilities, particularly the swimming pool and games room. There was plenty to keep her entertained with table tennis, snooker, pool, and even indoor bowls. Overall, a great stay and good value for money. Would happily return.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

ian

Liked: Cleanliness, amenities, property conditions & facilities
Lovely new refurbished modern room, smart tv, comfortable bed and modern bathroom with modern shower, have stayed here many times, never fails to deliver.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Pru

Liked: Cleanliness, staff & service, amenities
Clean room, pleasant staff, swimming opportunities, different venues for food
Stayed 2 nights in Dec 2025
Verified review

8/10 Good

Emma

Liked: Staff & service, property conditions & facilities
We enjoyed our stay. Nice hotel, close to the water with beautiful views. The pillows were not great however. It took me a while to get to sleep as they were flat, bumpy and too firm. But the room had everything else that we needed. I would stay again.
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Relaxing hotel with excellent facilities.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities
This is 3rd visit to hotel, staff excellent a mix of young and old that makes a profound difference from other hotels i have visited that tend to have to many young people that lack the experience.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast a bit oily but a great place to stay; also staff really helpful
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room clean, staff in restaurant at night very polite and good service
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Kieran

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great bed, great breakfast, great staff, great place.
Stayed 2 nights in Aug 2025