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North West Castle Hotel

3.0 star property

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Photo gallery for North West Castle Hotel

Building design
Fireplace
Indoor pool
Double or Twin Room (Loch View ) | Desk, iron/ironing board, free WiFi, bed sheets
Banquet hall

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Gym
  • Hot tub
  • Pool
  • Bar

Explore the area

View in a map
Port Rodie, Stranraer, Scotland, DG9 8EH
  • Castle Kennedy Gardens
    ‪7 min drive‬
  • Cairnryan Port
    ‪8 min drive‬
  • Cairnryan Stena Line Terminal
    ‪13 min drive‬

Room options

View all photos for Classic Twin Room

Classic Twin Room | Desk, iron/ironing board, free WiFi, bed sheets

Classic Twin Room

9.4 out of 10
Exceptional
(13 reviews)
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Double Room ( Loch View)

Desk, iron/ironing board, free WiFi, bed sheets

Family Double Room ( Loch View)

8.4 out of 10
Very good
(10 reviews)
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Classic Double Room

Classic Double Room | Desk, iron/ironing board, free WiFi, bed sheets

Classic Double Room

8.8 out of 10
Excellent
(34 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Double or Twin Room

Desk, iron/ironing board, free WiFi, bed sheets

Classic Double or Twin Room

9.0 out of 10
Wonderful
(6 reviews)
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Family Quadruple Room (Classic)

Family Quadruple Room (Classic) | Desk, iron/ironing board, free WiFi, bed sheets

Family Quadruple Room (Classic)

  • Sleeps 4
  • 4 Single Beds

View all photos for Family Suite

Desk, iron/ironing board, free WiFi, bed sheets

Family Suite

  • 1 bedroom
  • Lake view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Family Triple Room (Classic)

Family Triple Room (Classic) | Desk, iron/ironing board, free WiFi, bed sheets

Family Triple Room (Classic)

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed

View all photos for Double or Twin Room (Loch View )

Double or Twin Room (Loch View ) | Desk, iron/ironing board, free WiFi, bed sheets

Double or Twin Room (Loch View )

9.0 out of 10
Wonderful
(11 reviews)
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Classic Double or Twin Room, Accessible

Desk, iron/ironing board, free WiFi, bed sheets

Classic Double or Twin Room, Accessible

  • Sleeps 2
  • 1 Double Bed and 2 Single Beds

View all photos for Family Double Room (Classic)

Desk, iron/ironing board, free WiFi, bed sheets

Family Double Room (Classic)

  • Sleeps 5
  • 1 Double Bed and 3 Single Beds

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  • Free WiFi
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4.1 out of 5, Very good, 495 reviews
The price is €82
includes taxes & fees
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About this property

North West Castle Hotel

Eco-certified hotel with 2 restaurants and bars/lounges
This smoke-free hotel features 2 restaurants, an indoor pool and 2 bars/lounges. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness centre, a sauna and Access to hot tub are on-site.
North West Castle Hotel offers 73 accommodations with complimentary bottles of water and complimentary bathrobes. Flat-screen televisions come with digital channels.

Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. This Stranraer hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a sauna and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at North West Castle Hotel. During your stay, you're just a quick walk from Stranraer Museum. You'll find features such as free WiFi in public areas and free self-parking, plus 2 restaurants.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at one of the 2 restaurants, or stop for a drink at one of the 2 bars/lounges
  • Full breakfast served daily for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include meeting rooms, a gift shop and laundry facilities
  • On-site recreation includes a gym and a sauna
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Within a 10-minute walk of Stranraer Museum and Castle of St John
  • Dogs welcome for a fee
As a guest of North West Castle Hotel, you'll find an indoor pool, Access to hot tub, a sauna, and a fitness centre. There are 2 restaurants on site. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces.

An arcade/games room, gift shops/newsstands, and a garden are also featured at the eco-certified North West Castle Hotel. Self parking is free.

This 3-star Stranraer hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 8 AM to 9:30 AM.
On-site venue – This restaurant specialises in local cuisine and serves breakfast, brunch, lunch and dinner.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 8 AM to 9:30 AM for a fee: GBP 13 per person
  • 2 bars/lounges
  • 2 restaurants

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Gym
  • Hot tub
  • Indoor pool
  • Sauna

Family friendly

  • Arcade/game room
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Free bottled water

More

  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: GBP 10.00 per pet, per night
  • Only dogs are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 3 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 13.00 per person
  • Pet fee: GBP 10.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 7:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Castle North West
North West Castle
North West Castle Hotel
North West Castle Hotel Stranraer
North West Castle Stranraer
North West Hotel
West Castle
North West Castle Hotel Hotel
North West Castle Hotel Stranraer
North West Castle Hotel Hotel Stranraer

Reviews

North West Castle Hotel Reviews

8.6

Excellent

8.8/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 403 out of 797 reviews
Rating 8 - Good. 261 out of 797 reviews
Rating 6 - Okay. 89 out of 797 reviews
Rating 4 - Poor. 35 out of 797 reviews
Rating 2 - Terrible. 9 out of 797 reviews

Reviews

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was easy to find, large car park and friendly staff Centrally located meaning wvweything was in walking distance
Stayed 1 night in Jun 2025

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideally placed for us travelling by train. Very comfortable and welcoming. Good breakfast. Thank you.
Stayed 1 night in Jun 2025

10/10 Excellent

Misty

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We were only at this hotel for a very short time but our experience was good. We stayed in a family room which was very spacious for us and our two teenagers.
Stayed 1 night in Jun 2025

8/10 Good

JOHN

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff extremely friendly, helpful and very hard working. Lots of lounges to sit in and a good choice of food in the restaurant reasonably priced all well decorated. Rooms are very clean but could do with a few touches like pictures on the walls and update the bathroom.
Stayed 1 night in Jun 2025

6/10 Okay

Sam

Business traveller
Disliked: Property conditions & facilities, room comfort
Feels as if the hotel is in need of TLC, but nobody wants to spend the money. The radiators may be switched off, but the pipework is still hot, so a summer's evening is very warm in the rooms. The bathroom glasses are plastic. The carpet has been around since Robert the Bruce's time. The toilet handle was hanging loose. Some of this can be easily fixed, some needs a bit more investment. If Stranraer had a Holiday Inn, it would be an instant preference.
Stayed 1 night in Jun 2025

10/10 Excellent

Ennis

Travelled with group
Staff very friendly and helpful. Food at breakfast and dinner was excellent.
Stayed 2 nights in Jun 2025

4/10 Poor

rebecca

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The room was full of dust tvs didn’t work and we very old Spoke to reception and they were not bothered about it at all Very grubby and unclean room
Stayed 1 night in Jun 2025

10/10 Excellent

Thomas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, room comfort
Superb breakfast Good to have other facilities such as snooker table. Large rooms.
Stayed 1 night in May 2025

4/10 Poor

Carol

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

celine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Accueil chaleureux et sympathique, charmante chambre spacieuse et confortable, je suis venue plusieurs fois et je reviendrais...
Stayed 1 night in Apr 2025

4/10 Poor

Joan

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

NEC

My room was located in the Hotel Annex. The TV was poor quality and housed in a strange way on a coffee table. The Decor in the room was quite dated and the bathroom although functional was very tired. To me the annex which contained 3 bedrooms looked very much like staff accommodation.
Stayed 1 night in May 2025

8/10 Good

Paul

Liked: Cleanliness
Excellent staff, very good dinner and cooked breakfast. After 4.5 hours drive up from Yorkshire The welcome was very good. Parts of the hotel are a little tired and need repainting and some refurb. But as a stopover before my ferry to Ireland: Good Thank You
Stayed 1 night in May 2025

8/10 Good

Linda

Liked: Cleanliness, staff & service
Stayed 1 night in May 2025

8/10 Good

Joyce

Travelled with partner
Liked: Cleanliness, staff & service
We only stayed for one night as we were catching the ferry the next morning. Lovely room, friendly, helpful staff.
Stayed 1 night in May 2025

10/10 Excellent

Michael

Stayed 1 night in May 2025

10/10 Excellent

Jacqueline

Liked: Cleanliness, property conditions & facilities
Clean comfortable and convenient for travel to Ireland
Stayed 1 night in May 2025

8/10 Good

Jason

Stayed 1 night in May 2025

10/10 Excellent

Michael

Stayed 1 night in May 2025

10/10 Excellent

Stewart

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming hotel, beautiful decor, has a yesteryear feel to it but with modern touches.
Stayed 1 night in May 2025

8/10 Good

Liam

Stayed 1 night in May 2025

8/10 Good

Marc

Liked: Cleanliness, staff & service, room comfort

Good location

Nice enough place near cairnryan for the ferry service
Stayed 1 night in May 2025

10/10 Excellent

Cody

Stayed 1 night in May 2025

8/10 Good

Verified traveller

Liked: Property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Florida

Stayed 1 night in May 2025