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Best Western Plus Monopole Metropole

4.0 star property

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Photo gallery for Best Western Plus Monopole Metropole

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Property preview
Property amenity
Billiards
Premium bedding, memory-foam beds, in-room safe, desk

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • Room service
  • Parking available
  • Laundry

Explore the area

View in a map
16 Rue Kuhn, Strasbourg, Bas-Rhin, 67000
  • Place, Train Station Square
    ‪3 min walk‬
  • Place, Strasbourg Christmas Market
    ‪11 min walk‬
  • Place, Strasbourg Cathedral
    ‪12 min walk‬
  • Airport, Strasbourg (SXB-Strasbourg Intl.)
    ‪14 min drive‬

Room options

View all photos for Deluxe Room, 2 Single Beds, Non Smoking (Oversized Room)

Deluxe Room, 2 Single Beds, Non Smoking (Oversized Room) | Premium bedding, memory-foam beds, in-room safe, desk

Deluxe Room, 2 Single Beds, Non Smoking (Oversized Room)

8.0 out of 10
Very good
(3 reviews)
  • 21 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Family Room, Multiple Beds, Non Smoking

Family Room, Multiple Beds, Non Smoking | Premium bedding, memory-foam beds, in-room safe, desk

Family Room, Multiple Beds, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 23 sq m
  • Sleeps 3
  • 1 Queen Bed and 2 Single Beds

View all photos for Executive Room, 1 Queen Bed, Non Smoking (Twin bed on request)

Free toiletries, hair dryer, towels, soap

Executive Room, 1 Queen Bed, Non Smoking (Twin bed on request)

10.0 out of 10
Exceptional
(3 reviews)
  • 3 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Queen Bed, Non Smoking (Larger Room;Twin bed on request)

Deluxe Room, 1 Queen Bed, Non Smoking (Larger Room;Twin bed on request) | Bathroom | Free toiletries, hair dryer, towels, soap

Deluxe Room, 1 Queen Bed, Non Smoking (Larger Room;Twin bed on request)

10.0 out of 10
Exceptional
(1 review)
  • 21 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Comfort Room, 1 Queen Bed, Non Smoking (Twin bed on request)

Comfort Room, 1 Queen Bed, Non Smoking (Twin bed on request) | Premium bedding, memory-foam beds, in-room safe, desk

Comfort Room, 1 Queen Bed, Non Smoking (Twin bed on request)

8.8 out of 10
Excellent
(14 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

Best Western Plus Monopole Metropole

Family-friendly hotel with fitness centre and 24-hour front desk
Along with a fitness centre, this smoke-free hotel has a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include a coffee shop/cafe, 24-hour room service and a business centre.
Best Western Plus Monopole Metropole offers 81 air-conditioned accommodations with laptop-compatible safes and free newspapers. Memory foam beds feature premium bedding. LED televisions come with premium cable channels. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include offices, desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Best Western Plus Monopole Metropole. During your stay, you're just a quick walk from Train Station Square. Features include free WiFi in public areas, plus a gym and a bar. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym and bicycles to rent
  • Just a 3-minute walk from Train Station Square and 8 minutes on foot from Place Kléber
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a coffee shop/cafe on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a business centre, a meeting room, and coworking spaces.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 560 square feet (52 square metres) and includes conference space. A fitness centre, a library, and an arcade/games room are also featured at the family-friendly Best Western Plus Monopole Metropole. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Strasbourg hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily.
24-hour room service is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (EUR 17 per night)
  • Limited on-site parking

Food and drink

  • Daily full breakfast available for a fee: EUR 17 per person
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Bicycle cleaning area
  • Bicycle rentals
  • Bicycle repair station
  • Bicycle storage
  • Bicycle tours
  • Billiards/pool table
  • Gym
  • Library

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • In-room cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 560 square feet of conference space
  • Business centre
  • Computer station
  • Coworking space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 5 floors
  • Banquet hall
  • Built in 1895
  • Electric bike charging
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • 24-hour room service

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Office
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 10 per pet (varies based on length of stay)
  • Only dogs are allowed
  • Maximum 1 pets
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 20.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.86 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately EUR 17 per person
  • Self-parking fee: EUR 17 per night
  • Pet fee: EUR 10 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Best Western Monopole
Best Western Monopole Métropole
Best Western Monopole Métropole Hotel
Best Western Monopole Metropole Hotel Strasbourg
Best Western Monopole Métropole Hotel Strasbourg
Best Western Monopole Métropole Strasbourg
Best Western Monopole Metropole
Best Western Monopole Metropole Strasbourg
Best Western Monopole Metropole Hotel
Best Western Plus Monopole Metropole Hotel Strasbourg
Best Western Plus Monopole Metropole Hotel
Best Western Plus Monopole Metropole Strasbourg
Best Plus Monopole Metropole
Best Western Plus Monopole Metropole Hotel
Best Western Plus Monopole Metropole Strasbourg
Best Western Plus Monopole Metropole Hotel Strasbourg

Reviews

Best Western Plus Monopole Metropole Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 554 out of 1000 reviews
Rating 8 - Good. 374 out of 1000 reviews
Rating 6 - Okay. 56 out of 1000 reviews
Rating 4 - Poor. 13 out of 1000 reviews
Rating 2 - Terrible. 3 out of 1000 reviews

Reviews

10/10 Excellent

ALEXANDER, Eschborn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big rooms, comfortable beds, clean bathrooms, very effective air conditioning, friendly and helpful staff, convenient location. Breakfast decent and reasonably priced.
Stayed 3 nights in Jul 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect place to stay!

This place is amazing! Huge room, friendly and helpful people at front desk. Very short walk to train station for side trips and short walk to town center for sights, shopping and dining. A/C works very well. We would definitely stay here again.
Stayed 4 nights in Jul 2025

10/10 Excellent

Billie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the train and the historic district. Friendly & helpful staff. Easy to get around.
Stayed 3 nights in Jul 2025

10/10 Excellent

Anna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Warm welcome. Close to ths station and the city centre. Good breakfast and very comfortable room. We had a very positive experience here.
Stayed 3 nights in Jul 2025

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Friendly efficient Staff, Clean faciities and room.
Stayed 2 nights in Jul 2025

10/10 Excellent

William

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Erin

Liked: Cleanliness
Great location. Friendly and helpful staff. Large room for France. Comfortable bed.
Stayed 4 nights in Jun 2025

10/10 Excellent

Silver

Liked: Cleanliness, amenities, property conditions & facilities
Very nice interiors, excellent breakfast service, clean room, modern, very helpful personnel at front desk, excellent location: train station, town center, etc.
Stayed 2 nights in May 2025

10/10 Excellent

Feng

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent experience. This is my second time staying in this hotel when visiting Strasbourg. Will stay here again next time.
Stayed 4 nights in May 2025

8/10 Good

Naveed, Mississauga

Liked: Cleanliness, property conditions & facilities
Very nice room. Great breakfast. Great staff. Location was average; not in the heart of town but in a quiet area
Stayed 1 night in May 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Good location close to train and local attractions. Bed was comfortable and overall quietness. Hotel is going under renovation which is commendable but I found the smell of paint in / around my room a bit nauseating. More attention to dusting is required. Would definitely recommend
Stayed 2 nights in May 2025

10/10 Excellent

mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff all super nice and speak fluent English. Easy walk to history. Quiet area except for garbage trucks one morning One staff member got me a non slip tub matt. Very nice. All very helpful
Stayed 2 nights in May 2025

2/10 Terrible

David

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
After a couple of 27c days room was stuffy and hot , air conditioning did not work. At first staffed seemed willing to help and would have it taken care of while we were at dinner. Well that did not happen and we actuall were told by another that this was a problem for several guests. We were on a busy street so having the windows open even after midnight was too loud. Never mind getting a good nights sleep. Room was clean,good location to petit France. Shower small and tight.
Stayed 1 night in May 2025

10/10 Excellent

Jinhua

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The receptionists were excellent, they were the best
Stayed 1 night in Apr 2025

8/10 Good

miguel, helotes

Stayed 2 nights in Apr 2025

8/10 Good

Rong

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, the staff are nice and helpful
Stayed 2 nights in Apr 2025

10/10 Excellent

Melissa

Stayed 1 night in Apr 2025

6/10 Okay

miguel, helotes

Stayed 1 night in Apr 2025

8/10 Good

Wayne

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Lynda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All of the staff members were so friendly, helpful and professional!
Stayed 2 nights in Feb 2025

10/10 Excellent

Kelsey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel in Strasbourg!

Amazing hotel in the heart of Strasbourg! Small hotel and quiet. Very friendly staff. Was here for the Christmas markets and they gave us great recommendations. Very close walking distance to all the major sights. Room was very clean and spacious.
Stayed 2 nights in Dec 2024

10/10 Excellent

Ralph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location for a few days stay in Strasbourg. Close to station and tram stops. Helpful staff on reception. Would recommend.
Stayed 5 nights in Nov 2024

10/10 Excellent

DANIEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

8/10 Good

Keivan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient for Christmas market with parking

The location was great and the staff were very helpful. Our room was just very cold and for some reason the heating (hot water radiator) was almost cold and not working. Staff was helpful but couldn’t find any other room because they were full and gave us extra blanket but it was still cold till somehow at 3am hot water came back and was better. Assuming this was just a one off I definitely recommend the hotel.
Stayed 1 night in Dec 2024

8/10 Good

Michael

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, separate toilet room from bathroom was different.
Stayed 3 nights in Dec 2024