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Hôtel Château de l'Ile

3.0 star property

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Photo gallery for Hôtel Château de l'Ile

Front of property – evening/night
Sauna
Superior Room (Balcon) | 1 bedroom, in-room safe, desk, soundproofing
Breakfast, lunch and dinner served
Terrace/patio

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Breakfast available
  • Business services

Explore the area

View in a map
4 Quai Heydt, Ostwald, Bas-Rhin, 67540
  • Place, La Vigie Shopping Center
    ‪4 min drive‬
  • Place, L'Illiade
    ‪5 min drive‬
  • Place, Strasbourg Cathedral
    ‪16 min drive‬
  • Airport, Strasbourg (SXB-Strasbourg Intl.)
    ‪12 min drive‬

Room options

View all photos for Classic Room

Classic Room | 1 bedroom, in-room safe, desk, soundproofing

Classic Room

9.6 out of 10
Exceptional
(9 reviews)
  • 18 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Tradional Family Room

1 bedroom, in-room safe, desk, soundproofing

Tradional Family Room

  • River view
  • 30 sq m
  • Sleeps 4
  • 1 Queen Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Castle Room

Castle Room | 1 bedroom, in-room safe, desk, soundproofing

Castle Room

  • City view
  • 35 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Room (Balcon)

Superior Room (Balcon) | 1 bedroom, in-room safe, desk, soundproofing

Superior Room (Balcon)

  • 22 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

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About this property

Hôtel Château de l'Ile

Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, a business centre and conference space.
Hôtel Château de l'Ile offers 62 accommodations with a safe and a hairdryer. Digital televisions are provided. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the overall property condition at Hôtel Château de l'Ile. During your stay, you'll be within walking distance of La Vigie Shopping Center. Free WiFi in public areas, free self-parking and a restaurant are available.
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at La Winstub de l'Ile, a brasserie with garden views
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • 10 minutes by car from Strasbourg Cathedral and 9 minutes from Train Station Square
  • Airport shuttle service available for a fee
  • Pets welcome for a fee
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and meeting rooms.

WiFi is free in public spaces. A terrace, tour/ticket assistance, and a garden are also featured at the family-friendly Hôtel Château de l'Ile. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

This 3-star Ostwald hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10:30 AM.
La Winstub de l'Ile – Overlooking the garden, this brasserie serves breakfast, lunch and dinner. A children's menu is available.
Room service (during limited hours) is available.

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 10:30 AM for a fee: EUR 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • La Winstub de l'Ile

Things to do

  • Billiards/pool table
  • Vineyard
  • Wine tours

Family friendly

  • Baby monitor
  • Children's games
  • In-room babysitting
  • In-room cot
  • Separate bedroom
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • On a river
  • Picnic area
  • Terrace
  • Vineyard

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Grab bar near toilet
  • Lift
  • Raised toilet seat
  • Stair-free path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1891
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with digital channels

Food and drink

  • Champagne service
  • Limited room service

More

  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight

Contactless check-in and check-out are available

Minimum check-in age - 18

Check-out

Check-out before noon

Contactless check-out

Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from 30 October 2024 to 28 October 2026 (dates subject to change).
The following facilities are closed on Monday and Sunday:
  • Restaurant
The following facilities are closed on Tuesday, Wednesday, Thursday, Friday and Saturday:
  • Children's pool
  • Hot springs
  • Indoor pool
  • Outdoor pool
  • Public bath
  • Hot tub

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per day
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 40.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.87 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 15 per person
  • Airport shuttle fee: EUR 35 per vehicle (one-way, maximum occupancy 4)
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 40.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Hôtel Château de l'Ile offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Château l'Ile Hotel

Château l'Ile Hotel Ostwald

Château l'Ile Ostwald

Chateau De l`Ile Hotel Ostwald

Château l'Ile

Chateau De L'Ile Strasbourg/Ostwald, France

Château de l'Ile Spa

Hôtel Château de l'Ile Hotel

Hôtel Château de l'Ile Ostwald

Hôtel Château de l'Ile Hotel Ostwald

Hôtel Château de l'Ile Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 196 out of 340 reviews
Rating 8 - Good. 85 out of 340 reviews
Rating 6 - Okay. 39 out of 340 reviews
Rating 4 - Poor. 15 out of 340 reviews
Rating 2 - Terrible. 5 out of 340 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing stay thank you so much!
Stayed 1 night in Jun 2024
Verified

8/10 Good

Caterina

A very nice hotel, cleaned and quiet
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Eyal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Spa hotel

recommend hotel. Restaurants and spa. Big rooms.
Stayed 3 nights in Dec 2022
Verified

10/10 Excellent

Mirza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent location and with a tram about 15 mins away for travel into Strasbourg - perfect! The chateau Experian’s so good I will be coming back with the Mrs and family 👍
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel outside downtown next to a a park. Beautiful surroundings. Good service from their staff. We had dinner and breakfast at the hotel which was reasonably priced and tasty.
Stayed 2 nights in Jul 2023
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large room upgrade for our anniversary was a nice touch which included veranda. Breakfast lunch and dinner were quite tasty
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyable stay, nice property to walk around. Large rooms. Complimentary sauna was enjoyable, wife also enjoyed a massage.
Stayed 1 night in May 2024
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Huge room with balcony
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at the Hôtel Château de l'Ile for 2 nights and it exceeded our expectations. Our room was on the first floor, facing the river, and was very quiet and calm. The hotel staff were responsive and helpful. We found our room to be spacious and comfortable and while the decor is a bit dated, we think it adds to the chateau's charm. The Tesla Destination Charger was also a big plus. Overall, a very pleasant stay.
Stayed 2 nights in Jul 2024
Verified

6/10 Okay

kambiz

Liked: Cleanliness, staff & service

Air conditioning not e

Unfortunately after checking we noticed A/C is not working.they mentioned is going to be fixed by 1-2 days .after 6days since we checked out still was not fixed.
Stayed 6 nights in Jun 2023
Verified

8/10 Good

Hasse

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Man booker ind på hotel med restaurant, men får i forbindelse med indtjek besked på, at alt er optaget i restauranten. Tilbød ar reservere bord på restaurant ude i byen. Det er ikke rart efter en middag at skulle køre bil.
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Kristina

Liked: Cleanliness, staff & service, property conditions & facilities
Sehr freundliche Mitarbeiter. Schöne Location.
Stayed 3 nights in Sep 2024
Verified

8/10 Good

sebastian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr schönes im Park gelegenes Schlosshotel. Saubere ruhige Zimmer, auch wenn die Innenausstattung etwas antik ist, einfach sehr gemütlich. Frühstück war sehr gut, mit frischen Produkten.
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Frédérique

Liked: Cleanliness, staff & service, property conditions & facilities
Alles super in orde behalve de tuin. Die heeft dringend onderhoud nodig
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Efwa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastiskt

Fantastiskt! Unik och vacker slottsbyggnad i vackra omgivningar. Underbar och tillmötesgående personal. Generös frukost och bar med internationell standard. Vår hund var också med oss på hotellet.
Stayed 1 night in Sep 2024
Verified

8/10 Good

Djafer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bien
Stayed 1 night in Aug 2024
Verified

8/10 Good

Stephan

Liked: Cleanliness, staff & service, property conditions & facilities
Sehr schön, gerne wieder
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Kristin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es war ein sehr schöner Aufenthalt. Das Zimmer war sehr groß, auch das Bad war geteilt und sehr großzügig. Wir haben uns gefühlt wie in einem Schloß. Leider waren wir nur eine Nacht da.
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Alexandre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lindo e Charmoso

Hotel lindo e muito confortável ! Camas ótimas, tudo muito bem organizado. Silencioso e com Excelente café da manhã. Super recomendo !
Stayed 1 night in Jul 2024
Verified

6/10 Okay

Lise

Liked: Cleanliness, staff & service
Disliked: Room comfort

Smukt men varmt ophold

Fint hotel, men den manglende nedkøling på værelset var ikke forventeog og der var meget meget varmt. En vifte i loftet burde som minimum være til stede. Smukt hotel, smukke omgivelser men mange myg nede ved floden. Havde håbet på at finde lidt aftensmad i byen, men alt var lukket, da vi var der. Et fint ophold men også lidt oroblematisk.
Stayed 1 night in Jun 2024
Verified

8/10 Good

Kazutoshi

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

いい経験をさせてもらいました。

エアコンが故障しており、寝苦しい日本の夏の夜の様な一晩を過ごしました。 また、更に追い討ちをかけたのが、朝６時前の、火災報知器の誤作動、、、寝苦しい夜だったので、もう少しゆっくり寝ていたかったです。
Stayed 1 night in Jul 2024
Verified

8/10 Good

Pernille

Meget børnevenligt, men små gaver til de små hver dag. Super god morgenmad i hyggeligt omgivelser!
Stayed 2 nights in Jul 2024
Verified

6/10 Okay

Magda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bei 36° gab's keine Klimaanlage...bei der Frage warum, könnte niemand was sagen. Die nächste Enttäuschung war das Essen im Restaurant...es gab ein einziges Menü, natürlich auch ohne Erklärung. Schade
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Ingmar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Individuelles und ruhiges Hotel

Ein traumhaftes Hotel mit individueller Einrichtung. Schön gelegen am Fluss mit schöner Terrasse. Nettes Personal. Wer ein ruhiges und besonderes Hotel in der Nähe von Strasbourg sucht, ist hier richtig.
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr sehr freundliches Personal, das auch auf Extrawünsche gerne eingeht. Die Zimmer sind sauber und gemütlich eingerichtet. Parkplätze gibt es ausreichend direkt am Hotel. Frühstücksbuffet ist reichhaltig und ansprechend aufgebaut. Preis/Leistung definitiv fair. Alles in allem eine klare Empfehlung.
Stayed 2 nights in Jun 2024