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Le Grand Hotel By Stay Collection

3.0 star property

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Daily buffet breakfast (EUR 12 per person)
Front of property
Deluxe Room | In-room safe, desk, soundproofing, iron/ironing board
Lobby sitting area
Terrace/patio

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Business services

Explore the area

View in a map
12, Place de la Gare, Strasbourg, Bas-Rhin, 67000
  • Place, Train Station Square
    ‪2 min walk‬
  • Place, Place des Halles Shopping Centre
    ‪3 min walk‬
  • Place, Strasbourg Christmas Market
    ‪12 min walk‬
  • Airport, Strasbourg (SXB-Strasbourg Intl.)
    ‪15 min drive‬

Room options

View all photos for Deluxe Room

Deluxe Room | In-room safe, desk, soundproofing, iron/ironing board

Deluxe Room

8.0 out of 10
Very good
(1 review)
  • 24 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Classic Room, 1 Double Bed

Classic Room, 1 Double Bed | In-room safe, desk, soundproofing, iron/ironing board

Classic Room, 1 Double Bed

8.4 out of 10
Very good
(26 reviews)
  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Double Bed

Room, 1 Double Bed | In-room safe, desk, soundproofing, iron/ironing board

Room, 1 Double Bed

9.6 out of 10
Exceptional
(4 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Room, 1 Double Bed

Comfort Room, 1 Double Bed | In-room safe, desk, soundproofing, iron/ironing board

Comfort Room, 1 Double Bed

9.4 out of 10
Exceptional
(19 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room 1 Double Bed

In-room safe, desk, soundproofing, iron/ironing board

Deluxe Room 1 Double Bed

  • Sleeps 3

View all photos for Superior Room

Superior Room | In-room safe, desk, soundproofing, iron/ironing board

Superior Room

8.4 out of 10
Very good
(24 reviews)
  • 22 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Superior Room

In-room safe, desk, soundproofing, iron/ironing board

Superior Room

  • Sleeps 3

View all photos for Privilege Double Room

In-room safe, desk, soundproofing, iron/ironing board

Privilege Double Room

  • Sleeps 2

Comfort Room With Double Bed

  • Sleeps 2

View all photos for Privilege Room

In-room safe, desk, soundproofing, iron/ironing board

Privilege Room

  • Sleeps 2

Classic Double Room

  • Sleeps 2

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About this property

Le Grand Hotel By Stay Collection

This smoke-free hotel features 24-hour room service, concierge services and dry cleaning. WiFi in public areas is free. Additionally, a 24-hour front desk, express check-out and free newspapers are on-site.
Le Grand Hotel By Stay Collection offers 111 accommodations with a safe and free newspapers. Flat-screen televisions come with satellite channels.

Bathrooms include complimentary toiletries and hairdryers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Le Grand Hotel By Stay Collection. During your stay, you're just a quick walk from Train Station Square. You'll find features such as free WiFi in public areas, plus breakfast (surcharge) and dry cleaning service.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes bicycles to rent
  • Steps from Train Station Square and 14 minutes on foot from Strasbourg Christmas Market
  • Pets welcome for a fee (restrictions apply)
Le Grand Hotel By Stay Collection offers its guests a terrace, multilingual staff, and concierge services. Public spaces have free WiFi. The business-friendly Le Grand Hotel By Stay Collection also features complimentary newspapers in the lobby, dry cleaning/laundry services, and 24-hour room service.

This Art Deco Strasbourg hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:00 AM to 10:30 AM.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (EUR 15.50 per day); discounts available
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; EUR 12 for adults and EUR 12 for children

Things to do

  • Bicycle rentals

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 7 floors
  • Art Deco architecture
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • 24-hour room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 11 per pet, per day
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.87 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 12 for adults and from EUR 12 for children
  • Nearby parking fee: EUR 15.50 per day (1148 ft away)
  • Pet fee: EUR 11 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Le Grand Hotel Strasbourg
Le Grand Strasbourg
Grand Hotel Strasbourg
Grand Strasbourg
Le Grand Hotel Hotel
Le Grand Hotel Strasbourg
Le Grand Hotel Hotel Strasbourg

Le Grand Hotel By Stay Collection Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 457 out of 1004 reviews
Rating 8 - Good. 412 out of 1004 reviews
Rating 6 - Okay. 100 out of 1004 reviews
Rating 4 - Poor. 24 out of 1004 reviews
Rating 2 - Terrible. 11 out of 1004 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Selene

Liked: Cleanliness, amenities, property conditions & facilities
The location is perfect—right across from the central train station. The room is small but very clean, modern, and nicely decorated. I also appreciated the efficient and convenient luggage-storage system. They offer self-service lockers where you can store your bags securely using your own code. Overall, a great stay
Stayed 1 night in Nov 2025

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was very comfortable and clean. Staff was amazing. Perfect location to train station and Christmas market.
Stayed 1 night in Nov 2025

10/10 Excellent

Chris

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was great, we were upgraded and the amenities in the room were all good, the staff were very friendly and helpful.
Stayed 1 night in Nov 2025

10/10 Excellent

Cinthya

Stayed 1 night in Oct 2025

10/10 Excellent

Hilary

Liked: Cleanliness, staff & service
Clean tidy room. Large bathroom
Stayed 1 night in Oct 2025

10/10 Excellent

JAMES

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, exceeded expectations, well placed near the station, great staff and service, breakfast was excellent.
Stayed 1 night in Oct 2025

10/10 Excellent

Evelyn, Orleans

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and friendly staff. The room was modern and cozy. We really liked the bathroom, too. Overall, a good choice to stay in this hotel.
Stayed 2 nights in Oct 2025

10/10 Excellent

Catherine Joy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right across from the train station. Quiet and staff very friendly and helpful. Walkable to the cathedral and Petite France. Highly recommend and will stay there again!
Stayed 2 nights in Oct 2025

8/10 Good

Stefan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This is a basic in-transit hotel, very convenient to the Strasbourg train station. The room we had was small (esp by US standards) but I understand there are larger rooms, and spartan -- no/few frills. The room we had could have had much better lighting. I had to turn on the bathroom light to readily see my work on the (small) desk. The bed was too hard for my spouse to sleep, despite adding several comforters as pseudo matresses, so hard bed haters beware. The breakfast was really really good. The staff were extremely helpful. I would have like some free coffee during the days, not 2.5 Euro a cup. So -- pluses and minuses.
Stayed 3 nights in Oct 2025

10/10 Excellent

mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was clean, staff were friendly and helpful. The only criticism was the decor as its a little in need of TLC
Stayed 1 night in Oct 2025

8/10 Good

Jane

Liked: Cleanliness, staff & service, property conditions & facilities
Great location right next to the train and tram station. The area a little bit iffy at night. Would stay again
Stayed 2 nights in Oct 2025

10/10 Excellent

Robert

Stayed 1 night in Oct 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice.
Stayed 2 nights in Sep 2025

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel and room were good. Breakfast was excellent. Staff were very helpful and courteous. Very helpful describing parking arrangements
Stayed 2 nights in Sep 2025

8/10 Good

Gary

Travelled with partner
Liked: Cleanliness, staff & service
Near the train station. Very clean
Stayed 4 nights in Sep 2025

10/10 Excellent

Tatiana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb location for a train traveller. Directly opposite the station.
Stayed 2 nights in Sep 2025

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities
Very well run establishment. Proximity to train station and attractions is phenomenal.
Stayed 1 night in Sep 2025

8/10 Good

Karen, Point Cook

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself is quite nice and there was a tour group also staying there. Breakfast choices were reasonable. You need to press a button to request access into the building, regardless of the time of day. The staff manage that aspect very well, just be aware there is a need for it as it is close to the train station and there are a higher number of people approaching begging for money than I have experienced in other places. The main attractions of the old town are about a 15min walk if proximity to the station is the higher priority then the hotel location is good. Staff were all friendly and happy to assist with questions
Stayed 2 nights in Aug 2025

10/10 Excellent

Irina

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient when traveling by train. 2 min away from the central station, yet the area is green and appears to be safe. Very convenient, walking distance to the city center. Small, yet very well appointed, modern room with a large bathroom. Excellent mattress.
Stayed 2 nights in Jul 2025

10/10 Excellent

gregor

Stayed 1 night in Jul 2025

6/10 Okay

JEAN-LUC, Hingham

Business traveller
Disliked: Cleanliness, property conditions & facilities
The hotel is ok. Great location opposite the train station, and staff very helpful, but room was a bit tired and decor a bit out of date. No shower just a shower head and bath. Will give it four stars as good value for money in spite of the long black hair in my breakfast.
Stayed 2 nights in Jun 2025

10/10 Excellent

Aleksandar

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Service impeccable. Personnel incroyable. 10/10 je recommande et je reviendrais.
Stayed 8 nights in Jun 2025

8/10 Good

Ana

Liked: Staff & service
We stayed overnight not too bad!
Stayed 1 night in Jun 2025

10/10 Excellent

Kim Choy, Shah Alam

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Location
Stayed 1 night in May 2025