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The Parlour Inn, an Ascend Collection Hotel

3.5 star property

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Photo gallery for The Parlour Inn, an Ascend Collection Hotel

Breakfast and dinner served
Exterior
Meeting facility
Standard Room, 1 Queen Bed, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pet-friendly
  • 24/7 front desk

Explore the area

View in a map
101 Wellington St, Stratford, ON, N5A2L4
  • Place, Stratford City Hall
    ‪2 min walk‬
  • Place, Avon Theatre
    ‪3 min walk‬
  • Place, Avon River
    ‪5 min walk‬
  • Airport, Kitchener, ON (YKF-Region of Waterloo Intl.)
    ‪51 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking

9.6 out of 10
Exceptional
(14 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Standard Room, 1 King Bed, Non Smoking, Jetted Tub | Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

9.8 out of 10
Exceptional
(8 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 Queen Bed, Non Smoking

8.8 out of 10
Excellent
(20 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Jetted Tub

Standard Room, 1 Queen Bed, Non Smoking, Jetted Tub | Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 Queen Bed, Non Smoking, Jetted Tub

9.0 out of 10
Wonderful
(11 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds, Non Smoking

8.8 out of 10
Excellent
(22 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Jetted Tub

Suite, 1 King Bed with Sofa bed, Non Smoking, Jetted Tub | Desk, iron/ironing board, free WiFi, bed sheets

Suite, 1 King Bed with Sofa bed, Non Smoking, Jetted Tub

9.6 out of 10
Exceptional
(8 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About this property

The Parlour Inn, an Ascend Collection Hotel

Hotel in Stratford with 24-hour front desk and restaurant
A restaurant, a bar/lounge and coffee/tea in a common area are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a business centre, a meeting room and concierge services are on-site.
The Parlour Inn, an Ascend Collection Hotel offers 28 air-conditioned accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions are featured in guestrooms.

Bathrooms include a combined bath/shower unit. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at The Parlour Inn, an Ascend Collection Hotel. During your stay, you're just a quick walk from Stratford City Hall. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Amenities include a front desk safe, a business centre and a meeting room
  • Guests have great things to say about the restaurant and the helpful staff
  • Steps from Stratford City Hall and 3 minutes on foot from Avon Theatre
  • Dogs welcome for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and a meeting room.

WiFi is free in public spaces. The business-friendly The Parlour Inn, an Ascend Collection Hotel also features coffee/tea in common area, concierge services, and room service (during limited hours). Self parking is free.

This 3.5-star Stratford hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:00 AM to 11:00 AM.
Parlour Steakhouse – This restaurant serves breakfast and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: CAD 25 to 25 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Parlour Steakhouse

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shower/bathtub combination
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Wet bar

More

  • Air conditioning
  • Desk
  • Iron/ironing board

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 19

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 35.00 per pet, per day
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 25 to 25 per person
  • Pet fee: CAD 35.00 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Parlour Inn Stratford
Parlour Inn
Parlour Stratford
Best Western Plus The Parlour Historic Hotel Stratford
The Parlour Inn Stratford, Ontario
The Parlour Inn
The Parlour Ascend Collection
The Parlour Inn Ascend Hotel Collection Hotel
The Parlour Inn Ascend Hotel Collection Stratford
The Parlour Inn Ascend Hotel Collection Hotel Stratford

The Parlour Inn, an Ascend Collection Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 491 out of 735 reviews
Rating 8 - Good. 174 out of 735 reviews
Rating 6 - Okay. 47 out of 735 reviews
Rating 4 - Poor. 14 out of 735 reviews
Rating 2 - Terrible. 9 out of 735 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Scott

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and excellent food options.
Stayed 1 night in Aug 2025

10/10 Excellent

michele

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location, easy parking, friendly staff
Stayed 1 night in Aug 2025

8/10 Good

Michelle

Liked: Property conditions & facilities
Stayed 1 night in Aug 2025

4/10 Poor

Christine

Travelled with partner
My room was old outdated and too small. There wasn’t any shelves or surfaces in the bathroom for cosmetics etc. The floor sloped a lot. The bed was too close to the AC unit, and it slanted with the floor. The unit itself was noisy. Overall, calling this Hotel a boutique Hotel, is just another word for OLD. The cost is outrages. I will not be staying there again.
Stayed 1 night in Aug 2025

6/10 Okay

Alex, Calgary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property had a rrstaurant pn site which was quite good. The hotel was a little tired wiith paint peeling off doors etc. A suite which I requested was smaller than a single queen bedroom. Close to Stratford festival - which was great.
Stayed 1 night in Aug 2025

10/10 Excellent

Kristine

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Suzanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is excellent. The staff also excellent it’s in a wonderful location. You can walk into town free parking. The restaurant is wonderful. The bar area is wonderful. I can’t say enough good things about it.
Stayed 2 nights in Aug 2025

8/10 Good

Doreen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Julie

Liked: Cleanliness, staff & service
Well located. Easy access to theatres, shopping and dining. There was a problem with the shower that was not fixed. Not the end of the world, but obviously would have preferred it be fixed.
Stayed 3 nights in Aug 2025

8/10 Good

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location is great. Food was really good. Our queen bed room was a bit tight but comfortable.
Stayed 2 nights in Aug 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fave cozy hotel in Stratford

Walking distance to theatres, river, restaurants, shopping and so much more. This is our go to spot. Park the car and wander. Quaint older hotel, 28 rooms, loaded with charm. ❤️
Stayed 1 night in Aug 2025

10/10 Excellent

Bradley

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is what makes the difference. We dined in the Parlor dining room and had a great meal with wonderful service. The cleaning staff found we had left an important item behind and the Lobby Manager was kind enough to call me and hold the item for my pick up. This was great service.
Stayed 1 night in Jul 2025

6/10 Okay

Marie-Andree

Liked: Cleanliness, staff & service, property conditions & facilities
Great location.
Stayed 1 night in Aug 2025

10/10 Excellent

David, Mississauga

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent property!
Stayed 1 night in Jul 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is charming with a great restaurant and bar. The fact that it's walkable to almost anywhere you'd like to go is a huge plus. We really enjoyed our stay!
Stayed 3 nights in Jul 2025

10/10 Excellent

Heather

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely boutique Hotel and we will definitely be back!
Stayed 1 night in Jul 2025

6/10 Okay

Jost

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was disappointing, Service was good.
Stayed 1 night in Jul 2025

10/10 Excellent

kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place

Stayed 1 night in Jul 2025

10/10 Excellent

JOHN

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed our stay.
Stayed 1 night in Jul 2025

10/10 Excellent

Tania

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk very helpful, told us about shuttle to theater which we used and driver was friendly and prompt
Stayed 2 nights in Jul 2025

10/10 Excellent

Divine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you want the he close to everything, this iis the place to be. Close to restaurant- walking distance and most of them under 10 minutes. It’s close the market square and lots of shopping areas. Very convenient especially for someone like me who walks with a cane. The hotel itself is nice and comfortable The staff is courteous and supportive and very helpful. They provide coffee and tea and lemon water all day long They also have transportation to take you to the theatres and will pick you up after the show. They also have an in house restaurant and bar . Yes, I definitely recommend this property and will come back and stay here again.
Stayed 2 nights in Jul 2025

10/10 Excellent

Lee

Stayed 1 night in Jul 2025

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, property conditions & facilities
Only problem was pillows were too thick.
Stayed 1 night in Jul 2025

10/10 Excellent

John, Etobicoke

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was very comfortable and well-equipped, but every member of the hotel staff was extremely pleasant and very co-operative and efficient. We plan to make The Parlour Inn our permanent Shakespeare Festival Hotel.
Stayed 2 nights in Jul 2025