2/10 Terrible
William
Travelled with family
2 Sept 2025
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Enticingly advertises itself as “Stratford’s Best Kept Secret” offering “luxury en-suite accommodation”. The reality is terrifyingly different.
To reach the rooms you must pass through a pub, running a gauntlet of drunks to reach a rear yard full of smokers, over flowing ashtrays and bins. The listing showed the yard with a fire pit and rattan furniture. None of this was present.
The accommodation lobby area houses a builder’s sack full of lime plaster and abandoned furniture. The stairs and handrail to upstairs were filthy and worn.
The room smelled musty. The furniture was dirty and dusty and the side of the bed stained. The shower was encrusted with black mould. The last occupant’s half used shower gel bottle was left. The disgusting view from our room included a flat roof complete with soiled linen and abandoned plastic trunking.
What followed made things worse. The pub was blasting music until 12:30 am. Do consider stay here if lying in bed and hearing a downstairs sing along to “Is this the way to Amarillo” at just gone midnight is your thing. The floor of the room vibrated from the excessive noise levels. When the music stopped it was replaced with the sounds of bawling drunks hurling abusive language around, and the sound of glass bottle bins being emptied.
We live too far from Stratford to have left early, so had to stay. My wife was left in tears and our daughter described it as the most frightening place she has ever stayed.
William
Stayed 1 night in Aug 2025
