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The Highland Hotel by Compass Hospitality

3.0 star property

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Photo gallery for The Highland Hotel by Compass Hospitality

Front of property
Bar (on property)
Superior Twin Room | Desk, iron/ironing board, bed sheets
Lounge
Interior

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Pet-friendly
  • Housekeeping
  • Parking included

Explore the area

View in a map
Bay Highland Hotel, Strathpeffer, Scotland, IV14 9AN
  • Place, Strathpeffer Pavilion
    ‪3 min walk‬
  • Place, Castle Leod
    ‪5 min drive‬
  • Place, Falls of Rogie
    ‪8 min drive‬
  • Airport, Inverness (INV)
    ‪39 min drive‬

Room options

View all photos for Twin Room

Desk, iron/ironing board, bed sheets

Twin Room

7.4 out of 10
Good
(6 reviews)
  • Sleeps 2
  • 2 Single Beds

View all photos for Twin Room with Scenic View

Desk, iron/ironing board, bed sheets

Twin Room with Scenic View

7.4 out of 10
Good
(3 reviews)
  • Mountain view
  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room

Double Room | Desk, iron/ironing board, bed sheets

Double Room

7.4 out of 10
Good
(28 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room

Desk, iron/ironing board, bed sheets

Single Room

7.8 out of 10
Good
(7 reviews)
  • Sleeps 1
  • 1 Single Bed

View all photos for Family Room

Family Room | Desk, iron/ironing board, bed sheets

Family Room

8.4 out of 10
Very good
(6 reviews)
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Superior Double Room

Superior Double Room | Desk, iron/ironing board, bed sheets

Superior Double Room

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room with Scenic View

Double Room with Scenic View | Desk, iron/ironing board, bed sheets

Double Room with Scenic View

7.8 out of 10
Good
(8 reviews)
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room

Superior Twin Room | Desk, iron/ironing board, bed sheets

Superior Twin Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 2 Single Beds

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About this property

The Highland Hotel by Compass Hospitality

Hotel in Strathpeffer with restaurant and bar/lounge
A restaurant, a bar/lounge and a snack bar/deli are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a garden and a ballroom.
The Highland Hotel by Compass Hospitality offers 131 accommodations with coffee/tea makers and a hairdryer. Cable televisions are provided.

Bathrooms include baths or showers. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Our customers tell us that they can't get enough of the helpful staff at The Highland Hotel by Compass Hospitality. During your stay, you're just a quick walk from Upper Pump Room. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant.
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Amenities include a terrace
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Steps from Upper Pump Room and 4 minutes on foot from Strathpeffer Pavilion
  • Pets welcome for a fee
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. The Highland Hotel by Compass Hospitality also features a terrace and a garden. Limited free parking is available on a first-come, first-served basis.
For a fee, guests can enjoy a buffet breakfast daily from 7:30 AM to 9:30 AM.
The Highland Hotel by Compass Hospitality has a restaurant on site.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 7:30 AM to 9:30 AM for a fee: GBP 12 for adults and GBP 6 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Family friendly

  • Snack bar/deli

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • Terrace

Accessibility

  • No lift

More

  • Ballroom

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open daily from 4:00 PM - midnight
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

  • Pets: GBP 10 per pet, per night
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 12.0 for adults and from GBP 6.0 for children
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
The front desk at this property is open daily from 4:00 PM - midnight.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Highland Hotel Strathpeffer
Highland Strathpeffer
The Highland Hotel
The Highland Hotel by Compass Hospitality Hotel
The Highland Hotel by Compass Hospitality Strathpeffer
The Highland Hotel by Compass Hospitality Hotel Strathpeffer

The Highland Hotel by Compass Hospitality Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 179 out of 600 reviews
Rating 8 - Good. 220 out of 600 reviews
Rating 6 - Okay. 111 out of 600 reviews
Rating 4 - Poor. 61 out of 600 reviews
Rating 2 - Terrible. 29 out of 600 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Tauseef

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute place with traditional Scottish interior decorations. Good value for money. Peaceful and quiet location.
Exterior
Lobby area
Stayed 2 nights in Jul 2025

8/10 Good

Nick

Liked: Property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Amelia

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Jul 2025

10/10 Excellent

Mit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was amazing stay ever
Stayed 1 night in Jul 2025

6/10 Okay

Alexander

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful old building but with modern, basic rooms. Lovely dining hall and well maintained gardens, staff lovely. Windows unfortunately only partly opened - not ideal during our summer visit. Limited restaurant menu but other restaurants within walking distance. Bathroom a bit musty but the room was clean. Car parking very limited, priority seems to be coach tours. Overall good, would stay again, but not the best value for money at the price we paid.
Stayed 1 night in Jul 2025

10/10 Excellent

Mengqi

Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 2 nights in Jul 2025

6/10 Okay

Vijeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay was good for a one night sunny weekend.

The stay was for one night, check-in was smooth. We had booked family room 1 double bed and 1 single bed. But we got 3 single beds. The little was not happy sleeping alone and kept falling of the bed as there were no barriers. Spring beds are very uncomfortable. The room was spacious and old mansion kind. Single glazing windows.
Stayed 1 night in Jul 2025

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

As expected

Unremarkable in as much as everything was as I would have expected. Staff that I met were all friendly and helpful.
Stayed 3 nights in Jul 2025

6/10 Okay

Christopher

Business traveller
Liked: Cleanliness
The property certainly had some character but was very old and overpriced in my opinion. Staff were the hotels saving grace as they were all wonderful
Stayed 2 nights in Jul 2025

4/10 Poor

Ronald

Travelled with partner
Disliked: Amenities, property conditions & facilities
Very poor quality and choice at breakfast. Despite paying extra the bedroom was both small and in need of refurbish. We left a day early.
Stayed 3 nights in Jul 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Steven, Orefield

Travelled with partner
Liked: Cleanliness
Old style but a bit worn looking. People were friendly. Convenient to village.
Stayed 1 night in Jun 2025

6/10 Okay

Robyn

Liked: Cleanliness, staff & service, room comfort

Room could have been better but over all okay

Over all the stay was fine on entering the hotel it is lovely but once we got to the first floor and then to our room it went down hill from there. Its a bit outdated and the room is in need of a massive over haul to freshing it up, as the paintwork was all marked on all walls and the shower head was mouldy. Plus side the bed was comfortably and room was clean apart from the marked walls and mouldy shower head The room was very hot but the receptionist was happy to supply us with a fan which did help. Was rudely woken in the morning with the fire alarm going off ( no emergency) at 8am so we got up and just left to head home.
Stayed 1 night in Jun 2025

4/10 Poor

Ann

Disliked: Cleanliness, staff & service

Disappointing. Lack of attention to detail

Man at reception desk was more interested in getting himself a drink of water after he saw us, than booking us into the hotel. No toilet roll holder. Pull cord in bathroom filthy. No extractor fan. Dirty shower hose.
Stayed 1 night in Jun 2025

6/10 Okay

brian

Travelled with partner, Travelled with group
Music venue below room until 11:00 pm. Very noisy
Stayed 1 night in Jun 2025

8/10 Good

Sonus

Stayed 3 nights in Jun 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Very friendly and helpful staff.
Stayed 2 nights in Jun 2025

8/10 Good

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value. Highly recommended.
Stayed 1 night in Jun 2025

8/10 Good

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I’ve had multiple stays here and it’s clean, welcoming and quiet, with good parking and comfortable rooms. Dining available onsite or nearby. Tour buses call in the summer but visitors are mainly elderly and calm. There’s sometimes hoochter-teuchtar or country and western music on in the foyer in the evening but if that’s not your thing, you can retreat to the quiet of your room or have a peaceful stroll in the village. Reasonably priced.
Stayed 1 night in Jun 2025

4/10 Poor

Jayne

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
With a very grand facade, this is a beautiful building in a lovely location. Handy for an overnighter on our way to catch the ferry to Ullapool the next morning. The staff were also great. However, our room was awful. We had a laugh about it as it was only for a night, but it was pretty grim. The walls were absolutely filthy, the window frame black with mould, the bathroom, while actually looking quite new and having all the mod cons, appeared neglected with the tiles in the shower showing signs of mould and the showerhead needing a good clean. The hairdryer was a real relic! As I say, fine for a night but don't expect anything more than you would find in a hostel. Also, to mention - the walls are paper thin. Could hear the people talking in the next room until about 4 in the morning. Could do with some serious investment and upgrading (even a lick of paint!) and it would be AMAZING! (Breakfast was good.)
Stayed 1 night in Jun 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a beautiful and unique hotel with a lot of charm and history. Staff are very friendly and helpful. The town of Strathpeffer is beautiful, quaint and peaceful. I am so glad I stayed here rather than in a bigger city like Inverness. Some of the interiors are a bit outdated, so if you are looking for something super modern and high tech, this may not be for you.
Stayed 5 nights in May 2025

6/10 Okay

Todd

Travelled with group
Liked: Cleanliness
Disliked: Property conditions & facilities
Staff were amazing and made the stay a plus, especially the food and beverage manager. Room was clean, but a few draw backs were the tv which was the size of a computer screen and the one tiny window about 1 foot in width that only opened 3 inches was a negative. Was a little warm and dark because of this. If you get this type of room consider asking for an upgrade. Breakfast was a bargain and definately worth it. Had a concern that for some reason, the wifi in this hotel wouldn't allow us to us LGBTQ apps which made us feel they were blocked which made us wonder if the community and or owner are extremely conservative which made us feel uncomfortable. Apps worked in every other part of town and all over Scotland except the hotel wifi.
Stayed 2 nights in Jun 2025

6/10 Okay

Lisa

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Staff not as helpful or friendly as other hotels we stayed in during our trip to Scotland. When I notified the front desk that we had no TV remote in our room their response to correct the issue was none existent. The only elevator was not working during our stay which made moving luggage difficult to the second floor. Not many food options to choose from in the small town center.
Stayed 2 nights in May 2025

10/10 Excellent

Gary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We found it to be quite charming and relaxing. The only negative is their restaurant can't handle the number of guests the hotel can accommodate. We had to walk down the street and pick up Chinese food. That made the experience less than perfect
Stayed 1 night in Jun 2025

8/10 Good

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highlander

A very good mid-range hotel with adequate parking, comfortable, quiet rooms and friendly, helpful staff. If looking for an evening meal, book ahead. There are busloads of visitors at this time of year, and management seem to have difficulty fitting in one extra traveller at teatime.
Stayed 1 night in Jun 2025