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Cruz de Popayán

2.5 star property

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Photo gallery for Cruz de Popayán

Property grounds
Exterior
Lobby
Down duvets, soundproofing, iron/ironing board, free WiFi
Terrace/patio

Reviews

7.0 out of 10
Good

Popular amenities

  • Breakfast included
  • Free Wi-Fi
  • Laundry room
  • Room service
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Calle Loa 881 Esq Calle Colon, Sucre
  • Place, Universidad de San Francisco Xavier de Chuquisaca
    ‪5 min walk‬
  • Place, Sucre Cathedral
    ‪6 min walk‬
  • Place, Plaza 25 de Mayo
    ‪8 min walk‬
  • Airport, Alcantarí Intl. Airport (SRE)
    ‪32 min drive‬

Room options

View all photos for Single Room, Private Bathroom

Single Room, Private Bathroom | Down duvets, soundproofing, iron/ironing board, free WiFi

Single Room, Private Bathroom

  • 20 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Double Room, Private Bathroom

Double Room, Private Bathroom | Down duvets, soundproofing, iron/ironing board, free WiFi

Double Room, Private Bathroom

  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, 2 Single Beds, Shared Bathroom

Double Room, 2 Single Beds, Shared Bathroom | Down duvets, soundproofing, iron/ironing board, free WiFi

Double Room, 2 Single Beds, Shared Bathroom

  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Triple Room, Private Bathroom

Triple Room, Private Bathroom | Down duvets, soundproofing, iron/ironing board, free WiFi

Triple Room, Private Bathroom

  • 25 sq m
  • Sleeps 3
  • 3 Single Beds

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About this property

Cruz de Popayán

Central hotel connected to the convention centre in Sucre with free breakfast
This smoke-free hotel features a coffee shop/cafe, massage/treatment rooms and concierge services. Free continental breakfast and free WiFi in public areas are also provided. Additionally, laundry facilities, a 24-hour front desk and a library are on-site.
Cruz de Popayán offers 11 accommodations. Beds feature down duvets. Flat-screen televisions are featured in guestrooms. This Sucre hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.
The recreational activities listed below are available either on-site or nearby; fees may apply.
With your stay at Cruz de Popayán, you're connected to the convention centre and just a quick walk from Convento de San Felipe de Neri. Free breakfast, free WiFi in public areas and a coffee shop/cafe are available.
  • Free continental breakfast served daily
  • Free Wi-Fi (speed: 25+ Mbps)
  • Enjoy a bite to eat at the coffee shop/cafe
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Just a 4-minute walk from Convento de San Felipe de Neri and 5 minutes on foot from Church of San Felipe Neri
  • Airport, train station pick-up and local-area shuttle service available for a fee
There's a coffee shop/cafe on site. Free breakfast is available daily. Public spaces have free WiFi. An airport shuttle (available on request) and an area shuttle are available for a fee. A library, a terrace, and multilingual staff are also featured at Cruz de Popayán.

This Sucre hotel is smoke free.

Guests are served a free continental breakfast daily from 7:30 AM to 9:30 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (BOB 20 per night)
  • Return airport shuttle (surcharge) from 6:00 AM to 10:00 PM on request
  • Area shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)

Food and drink

  • Free continental breakfast available daily 7:30 AM to 9:30 AM
  • A coffee shop/cafe

Things to do

  • Library

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Spa

  • In-room massages
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 steps to reach entrance
  • Accessible airport shuttle
  • Upper floors accessible by stairs only

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Soap
  • Toilet paper

Entertainment

  • Flat-screen TV

Food and drink

  • Limited room service

More

  • Electrical adapters
  • Iron/ironing board on request
  • Soundproofed rooms

Policies

Check-in

Check-in start time: noon; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 10:30 AM

Special check-in instructions

The property charges 3 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Bolivia value-added tax (13%). Nonresident travellers who present a valid passport and tourist visa may be exempt from value-added tax (13%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: BOB 100 per vehicle (one-way, maximum occupancy 4)
  • Nearby parking fee: BOB 20 per night (164 ft away)
  • Credit card charges are subject to a surcharge of 3 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and debit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding. Children may not be eligible for free breakfast.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Cruz Popayán
Cruz Popayán Hotel
Cruz Popayán Hotel Sucre
Cruz Popayán Sucre
Cruz de Popayán Hotel
Cruz de Popayán Sucre
Cruz de Popayán Hotel Sucre

Cruz de Popayán Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 2 out of 7 reviews
Rating 8 - Good. 1 out of 7 reviews
Rating 6 - Okay. 3 out of 7 reviews
Rating 4 - Poor. 0 out of 7 reviews
Rating 2 - Terrible. 1 out of 7 reviews

7.8/10

Cleanliness

7.2/10

Staff & service

10/10

Amenities

7.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Evandro

Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 2 nights in Jul 2025

6/10 Okay

Didier

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Hôtel charmant mais personnel à former/respecter

Joli hôtel classé et bien placé. Cependant le service est inefficace. Nous avons dû nous y reprendre 6 fois durant la journée pour payer, et recevoir notre monnaie et expliquer à la succession de réceptionnistes mal formés que nous avions payés. Personnel sympathique mais mal formé avec un manager à distance à Potosi très directif. Cela a rendu le séjour désagrable.
Stayed 1 night in Aug 2024

2/10 Terrible

Hamle

Travelled with group
Disliked: Staff & service, room comfort

Dishonest, dangerous and overall bad.

We arrived earlier than check in time at 12. We started of with asking if it was possible to check in earlier or if we could leave our bags and come back later. The guy in the desk showed us to the room and we paid for one night at the same time. Wich was nice since we had a long bus ride the night before and just wanted to rest instead of strolling around Sucre, waiting to check in. The room itself was not that nice. It had two beds that weren't comfortable and you could feel and hear the springs in the mattress. Behind the beds were lamps and behind my friends bed there was an exposed wire. When he tried to turn the lamp on there was a large bang and a flash. Lucky none of us came in contact with the wire. There were no hot water in the showers even if they advertised there was. The wifi was on and off during our stay and most of the time it couldn't load a YouTube video of the lowest quality. The bathrooms did provide toilet paper but barely any soap and no towels were provided. When it was time for check out the guy at the front desk said we needed to pay for our stay. When we had already paid. He then said that we needed to pay for a full night since we checked in early. We tried to explain that we had talked to the last guy about it, he said that he doesn't speak English and that we still needed to pay. We promptly refused and both he and I got quite upset. He then threatened with having my credit card information and that he wo
Stayed 1 night in Dec 2019

10/10 Excellent

Ruben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2019

6/10 Okay

Eduardo, Brazil

Agradable estancia en Sucre

Estancia fue tranquilo. Fuimos bien recibidos