"The location is brilliant, the staff are friendly and helpful. Everything was as expected but the hour at the spare expectations. " More
8 Jan 2023 by The Swan at Lavenham Hotel and SPA
Dear John, Thank you for your review! We are delighted you had a lovely time with us and we do hope to see you again in the near future! Kindest Regards, The Swan at Lavenham Hotel and SPA
16 Oct 2019 by Beth - Reservations
Dear Guest, Thank you for your lovely review. We have 2 car parks at the hotel, we advise all our guests that if they struggle to find a space to leave your car out the front of the hotel where our porters will collect your luggage from your car and assist you in finding a suitable space. We are please you enjoyed your stay with us and we hope to see you again in Lavenham in the near future.
19 Aug 2019 by The Reservations Team
Many thanks for your review, we will pass your feedback to the kitchen team at the hotel and hope to be able to welcome you back again.
The Swan Hotel offers its guests a full-service spa and a sauna. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Spa services, a terrace, and tour/ticket assistance are also featured at the business-friendly The Swan Hotel. Limited free parking is available on a first-come, first-served basis. This 4-star Sudbury hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking , Parking (limited spaces) , Free parking nearby
The Swan Hotel offers 45 accommodations with a safe and complimentary bottles of water. This individually furnished accommodation includes desks. Flat-screen televisions are featured in guestrooms. Bathrooms include dressing gowns and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy a full breakfast daily.
The Gallery Restaurant – This restaurant specialises in British cuisine and serves breakfast, lunch and dinner. Reservations are required.
The Brasserie – This brasserie specialises in British cuisine and serves lunch and dinner. Reservations are required. Open selected days.
Airman's Bar – On-site bar. Open daily.
24-hour room service is available.
Recreational amenities at the hotel include a sauna.
The on-site spa has 4 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.