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DoubleTree by Hilton Sulphur Lake Charles

4.0 star property

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Photo gallery for DoubleTree by Hilton Sulphur Lake Charles

Daily cooked-to-order breakfast for a fee
Lobby
Indoor pool, outdoor pool
Reception
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • Room service
  • Bar
  • Breakfast available
  • Pool
  • 24/7 front desk

Explore the area

View in a map
330 Arena Rd, Sulphur, LA, 70665
  • Creole Nature Trail Adventure Point
    ‪7 min walk‬
  • West Cal Arena and Events Center
    ‪8 min walk‬
  • Sulphur Parks & Recreation
    ‪2 min drive‬
  • Lake Charles, LA (LCH-Lake Charles Regional)
    ‪27 min drive‬

Room options

View all photos for Room, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed

9.0 out of 10
Wonderful
(8 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds

8.4 out of 10
Very good
(21 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(1 review)
  • 38 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Accessible (Mobility & Hearing/Roll-In Shower)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed with Sofa bed, Accessible (Mobility & Hearing/Roll-In Shower)

  • 38 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Multiple Beds, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Room, Multiple Beds, Non Smoking

8.0 out of 10
Very good
(4 reviews)
  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

DoubleTree by Hilton Sulphur Lake Charles

Hotel in Sulphur with fitness centre and seasonal outdoor pool
Along with an indoor pool, this smoke-free hotel has an outdoor pool and a restaurant. WiFi in public areas is free. Additionally, a fitness centre, a bar/lounge and a snack bar/deli are on-site.
DoubleTree by Hilton Sulphur Lake Charles offers 97 air-conditioned accommodations with a safe and coffee/tea makers. A pillow menu is available. Televisions come with premium digital channels and pay-per-view films. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary newspapers and an iron/ironing board. Housekeeping is provided on a daily basis.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at DoubleTree by Hilton Sulphur Lake Charles. During your stay, you're just a quick walk from Creole Nature Trail Adventure Point. You'll find features such as free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free WiFi and wired Internet
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor and outdoor pools
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a gym
  • Guests speak favourably about the overall condition of the property and the room service
  • 12 minutes by car from Golden Nugget and 13 minutes from Lauberge Casino Lake Charles
DoubleTree by Hilton Sulphur Lake Charles offers its guests a seasonal outdoor pool, an indoor pool, and a fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A business centre and 3 meeting rooms are available. Event space at this hotel measures 1584 square feet (147 square metres) and includes conference space. A terrace, gift shops/newsstands, and complimentary newspapers in the lobby are also featured at the business-friendly DoubleTree by Hilton Sulphur Lake Charles. For a fee, parking is available.

This 4-star Sulphur hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6 AM to 9:30 AM.
DoubleTree by Hilton Sulphur Lake Charles has a restaurant serving breakfast and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Uncovered parking on site (USD 5 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6 AM to 9:30 AM for a fee: USD 7.95 to 10.95 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool
  • Outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 1,584 square feet of conference space
  • 3 meeting rooms
  • Business centre
  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Pay films
  • TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 7.95 to 10.95 per person
  • Uncovered self-parking fee: USD 5.00 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Charles W
Holiday Inn Charles W Hotel
Holiday Inn Charles W Hotel Sulphur Lake
Holiday Inn Lake Charles W Sulphur
Holiday Inn Lake Charles W Sulphur Hotel
Holiday Inn Charles W Sulphur
Holiday Inn Lake Charles W Sulphur
Double Tree by Hilton Sulphur Lake Charles
DoubleTree by Hilton Sulphur Lake Charles Hotel
DoubleTree by Hilton Sulphur Lake Charles Sulphur

DoubleTree by Hilton Sulphur Lake Charles Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 233 out of 429 reviews
Rating 8 - Good. 96 out of 429 reviews
Rating 6 - Okay. 51 out of 429 reviews
Rating 4 - Poor. 23 out of 429 reviews
Rating 2 - Terrible. 26 out of 429 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

John

Stayed 1 night in May 2025

2/10 Terrible

Curtis

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Roach Infestation

This hotel had roaches. As soon as we walked in there were roaches in the room. Disgusting
Stayed 1 night in May 2025

10/10 Excellent

Haley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

william

Stayed 1 night in Feb 2025

8/10 Good

Beth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

8/10 Good

Mindy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2025

4/10 Poor

Clarence

Disliked: Property conditions & facilities, room comfort

No water

Usually love Doubletree. This time not so much. Went out for the night only to come back to no water for the room. No toilet, sink, or shower. Went to call the desk only to have a phone that didn't work in the room. Planned on sleeping in only to find, the window treatments are terrible for keeping out light. Only, help offered for no water was a breakfast voucher. Room was $190 total. A breakfast voucher? Seriously? Fortunately water was back on when we woke up. Was not a $190 stay.
Stayed 1 night in Apr 2025

10/10 Excellent

Ava

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

2/10 Terrible

Julius

Disliked: Staff & service
Stayed 1 night in Apr 2025

10/10 Excellent

Henry, Houston

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A bit too close to the highway; best to choose a room far from it
Stayed 1 night in Apr 2025

10/10 Excellent

Georgia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious rooms, heated pool was nice
Stayed 1 night in Mar 2025

4/10 Poor

Shanna

Stayed 2 nights in Mar 2025

4/10 Poor

Holly

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities

Water was out for entire hotel

The room was very nice but in the morning the water was out for the entire hotel we checked with the front desk and we told since we went through a third party there was nothing that could be done
Stayed 1 night in Mar 2025

4/10 Poor

MAXINE

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Worst hotel stay ever

Stayed 1 night in Mar 2025

2/10 Terrible

Cody

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Feb 2025

10/10 Excellent

Jay

Stayed 1 night in Feb 2025

2/10 Terrible

Mary

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Coy

Stayed 1 night in Oct 2024

10/10 Excellent

Jamie

Stayed 3 nights in Dec 2024

10/10 Excellent

Nohemi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Rusty

Stayed 1 night in Jan 2025

8/10 Good

Nicholas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Front desk was prompt and helpful. Room was comfortable and clean. Restaurant/bar wasn’t open both stops on the trip.
Stayed 1 night in Dec 2024

10/10 Excellent

Anne-Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved the hotel. Very clean and comfortable room and bed.
Stayed 1 night in Dec 2024

2/10 Terrible

Drez

Stayed 1 night in Dec 2024

10/10 Excellent

Talonda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing

Great area only 12 minutes from the Golden Nugget. The bar had great drinks and food. The entire staff was amazing.
Stayed 1 night in Dec 2024