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SureStay Hotel by Best Western Summersville

2.5 star property

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Photo gallery for SureStay Hotel by Best Western Summersville

Exterior
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | In-room safe, laptop workspace, blackout curtains, iron/ironing board
Free daily continental breakfast
Lobby
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping

Explore the area

View in a map
1203 Broad St, Summersville, WV, 26651
  • Place, Elizabeth Stephenson Memorial Library
    ‪1 min drive‬
  • Place, Summersville Lake
    ‪2 min drive‬
  • Place, New River Gorge Bridge
    ‪23 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | In-room safe, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(20 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

In-room safe, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(49 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Accessible, Refrigerator & Microwave

In-room safe, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Double Beds, Accessible, Refrigerator & Microwave

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4
  • 2 Double Beds

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About this property

SureStay Hotel by Best Western Summersville

Hotel in Summersville with free breakfast and 24-hour front desk
A 24-hour front desk, ATM/banking services and free breakfast are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a vending machine.
SureStay Hotel by Best Western Summersville offers 56 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. 32-inch LED televisions come with premium cable channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at SureStay Hotel by Best Western Summersville. During your stay, you'll be within walking distance of Elizabeth Stephenson Memorial Library. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self-parking and Motorhome/coach/lorry parking
  • Amenities include a lift, an ATM and a vending machine
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 2-minute drive from Elizabeth Stephenson Memorial Library and a few minutes from Summersville Lake
  • Pets welcome for a fee (restrictions apply)
Free breakfast is available daily. WiFi is free in public spaces. SureStay Hotel by Best Western Summersville also features a vending machine, an ATM, and a lift. Self parking is free.

This Summersville hotel is smoke free.

Guests are served a free continental breakfast daily from 6:00 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Braille/raised signage
  • Grab bar in bathtub
  • Handrails in hallways
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Low-height bed
  • Low-height counter and sink
  • Low-height desk
  • Low-height door lock
  • Low-height view port in door
  • Portable bathtub seat
  • Smooth flooring in public areas
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-width doorways

More

  • 1 building
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Restaurant dining guides

More

  • Air conditioning
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 15.00 per pet, per day
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 1.50 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 15.00 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Masks are required at the property for guests who have not received COVID-19 vaccination
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 3 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Econo Lodge Summersville
Econo Summersville
Econo Lodge Summersville Motel
Econo Lodge Summersville
Surestay By Best Summersville
SureStay Hotel by Best Western Summersville Hotel
SureStay Hotel by Best Western Summersville Summersville
SureStay Hotel by Best Western Summersville Hotel Summersville

SureStay Hotel by Best Western Summersville Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 302 out of 717 reviews
Rating 8 - Good. 241 out of 717 reviews
Rating 6 - Okay. 108 out of 717 reviews
Rating 4 - Poor. 38 out of 717 reviews
Rating 2 - Terrible. 28 out of 717 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

8/10 Good

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Desk clerk was pleasant. Room was a good deal. Location was good
Stayed 1 night in Oct 2025

10/10 Excellent

Emily

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Room was large and clean. Bed was comfy. Blackout shades were great. Everyone that I encountered was very friendly. Parking lot was well lit and there was plenty of parking. Will stay here again
Stayed 1 night in Oct 2025

10/10 Excellent

alisha

Stayed 1 night in Oct 2025

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I could park right outside my room
Stayed 2 nights in Oct 2025

6/10 Okay

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Good location, but noise from room above

Good location and friendly staff, but thin ceiling so could hear person on floor above and her dog walking around and coughing.
Stayed 1 night in Oct 2025

10/10 Excellent

John

Travelled with family, Travelled with family and small children
Liked: Amenities
Room was basic but clean and bed was comfy. Linens were cottony. Breakfast was good.
Stayed 1 night in Oct 2025

8/10 Good

Louisa

Liked: Cleanliness, staff & service, property conditions & facilities

Nice but not perfect.

Room was clean, staff was very helpful, friendly & accommodating. Breakfast was good. My two main disappointments were low water pressure & very hard bed. We were active during the day & the shower & rest were a bit disappointing but otherwise we enjoyed our stay & were happy with it!
Stayed 2 nights in Oct 2025

10/10 Excellent

Yvonne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff. We always stay here on our way to NY.
Stayed 1 night in Oct 2025

8/10 Good

Diane, Hendersonville

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was great, room was just what I needed.
Stayed 1 night in Oct 2025

2/10 Terrible

Todd

Travelled with partner
Disliked: Property conditions & facilities
Did not bother checking in. Did not even bother trying to get refund. Very sketchy and felt unsafe.
Stayed 1 night in Oct 2025

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, easy check-in, staff made me and my dog feel right at home. Room was very clean and spacious. Limited breakfast, but plenty of food options within 5 miles of the hotel. Great place to stay if you’re visiting WV state parks. Will definitely stay there again in the future.
Stayed 3 nights in Sep 2025

10/10 Excellent

Carol

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Slept good

Very welcoming staff, felt safe and beds we’re actually more comfortable than higher priced hotels in area
Stayed 1 night in Oct 2025

8/10 Good

Quentin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well lite parking area viewable from room.
Stayed 1 night in Sep 2025

6/10 Okay

matthew

Liked: Room comfort
Not bad for a quick stop. The front desk clerk was nice.
Stayed 1 night in Sep 2025

8/10 Good

Laura

Stayed 1 night in Sep 2025

8/10 Good

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The perfect time away

The staff was amazing! Super friendly and accommodating… our refrigerator was partially broken and our AC worked but we had to crank it down as low as it would go to actually keep it cool. Other than that we loved our stay, room was clean. We definitely talked about if we were in the area again, we would stay! Plenty of unique places to eat that is WV special!
Stayed 2 nights in Sep 2025

6/10 Okay

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kept facility clean
Stayed 2 nights in Sep 2025

10/10 Excellent

Kainen

Stayed 2 nights in Sep 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Sep 2025

4/10 Poor

Daniel

Disliked: Property conditions & facilities
Turned the shower on, lifted the knob on the spigot and it
Stayed 1 night in Sep 2025

10/10 Excellent

tina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to an event I was attending.
Stayed 1 night in May 2025

6/10 Okay

Aleece

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Staff were very nice and helpful. Breakfast selection was very limited and if you didn't get there early most items were gone and not being replenished by staff. No conditioner in shower, just shampoo.
Stayed 2 nights in Sep 2025

10/10 Excellent

KELLI

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room& friendly staff
Stayed 1 night in Sep 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Use this property multiple times. Very convenient and nice people!
Stayed 1 night in Sep 2025

10/10 Excellent

Deborah

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Our room appeared to be recently renovated. Clean. Comfortable bed. Minimal breakfast.
Stayed 1 night in Aug 2025