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Mercure Sunshine Coast Kawana Waters

Property class: 4.5

Choose dates to view prices

Photo gallery for Mercure Sunshine Coast Kawana Waters

A modern building with a glass facade, a bridge, and a waterfront.
A balcony with a table and chairs overlooking a calm body of water and a distant cityscape.
A hotel room with a large bed, a desk, a chair, a window with curtains, and a wall-mounted abstract painting.
A modern hotel room with a bed, a dining table, and a view of a body of water.
A modern hotel lobby with a reception desk, seating area, and potted plants.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services

Explore the area

View in a map
9 Florey Boulevard, Birtinya, QLD, 4575
  • Place, NightQuarter
    ‪10 min walk‬
  • Place, Sunshine Coast Stadium
    ‪4 min drive‬
  • Place, Venue 114
    ‪5 min drive‬
  • Airport, Maroochydore, QLD (MCY-Sunshine Coast)
    ‪23 min drive‬

Room options

View all photos for Superior Room, 1 King Bed

A hotel room with a large bed, a desk, a chair, a window with curtains, and a wall-mounted abstract painting.

Superior Room, 1 King Bed

8.8 out of 10
Excellent
(19 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed

A hotel room with a large bed, a desk, a chair, a window with curtains, and a wall-mounted abstract painting.

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(103 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, Multiple Beds

A modern bathroom with a glass shower enclosure, a white toilet, and a vanity with a mirror and toiletries.

Standard Room, Multiple Beds

8.8 out of 10
Excellent
(40 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Room (Zip Room)

A hotel room with a bed, a desk, a chair, a desk lamp, a nightstand, a wall-mounted TV, and a painting.

Room (Zip Room)

8.8 out of 10
Excellent
(12 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Family Suite (Deluxe)

Family Suite (Deluxe) | Premium bedding, in-room safe, desk, laptop workspace

Family Suite (Deluxe)

  • Water view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Suite, 1 King Bed

A modern hotel room with a kitchenette, a seating area with chairs, a desk with a lamp, and a large window with curtains.

Superior Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

Mercure Sunshine Coast Kawana Waters

This smoke-free hotel features a restaurant, a bar/lounge and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, a business centre and conference space. Housekeeping is available on request.
Mercure Sunshine Coast Kawana Waters offers 81 air-conditioned accommodations with a safe and free newspapers. Beds feature premium bedding. LED televisions come with digital channels. Fridges and coffee/tea makers are provided. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Sunshine Coast hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Mercure Sunshine Coast Kawana Waters. During your stay, you're just a quick walk from Sunshine Coast University Hospital. You'll find features such as free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Full breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 3-minute walk from Sunshine Coast University Hospital and 12 minutes on foot from NightQuarter
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and meeting rooms.

Public spaces have free WiFi. A terrace, barbecue grills, and tour/ticket assistance are also featured at the luxury Mercure Sunshine Coast Kawana Waters. Self parking is free.

This 4.5-star Sunshine Coast hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7 AM to 10 AM.
Mercure Sunshine Coast Kawana Waters has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Full breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7 AM to 10 AM on weekends; AUD 15 to 29 for adults and AUD 5 to 19 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Front entrance ramp
  • Lift (90 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (120 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2015
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LED TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.4 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for AUD 10.0 per stay.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately AUD 15 to 29 for adults and AUD 5 to 19 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: AUD 10.0 per stay
  • Credit card charges are subject to a surcharge of 1.4 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
Property Registration Number 25621752654
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property class

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Best Western Plus Oceanside Kawana Hotel Birtinya
Best Western Plus Lake Kawana Hotel Birtinya
Best Western Plus Oceanside Kawana Birtinya
Best Western Plus Oceanside Kawana
Best Western Plus Lake Kawana Birtinya
Best Western Plus Lake Kawana
Best Western Plus Lake Kawana Hotel
Mercure Sunshine Coast Kawana Waters Hotel
Mercure Sunshine Coast Kawana Waters Birtinya
Mercure Sunshine Coast Kawana Waters Hotel Birtinya

Mercure Sunshine Coast Kawana Waters Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 530 out of 1001 reviews
Rating 8 - Good. 299 out of 1001 reviews
Rating 6 - Okay. 101 out of 1001 reviews
Rating 4 - Poor. 48 out of 1001 reviews
Rating 2 - Terrible. 23 out of 1001 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Freddie Lee

Liked: Cleanliness, staff & service, property conditions & facilities
I really enjoyed this hotel. It’s my second time being out there always a great location.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Garry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just a pleasant place to stay with all amenities available
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Garry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent experience from check in to check out
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice accommodation & so close to the public & private hospital. Great stay. Thank you
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice big rooms that were well appointed. The staff were very welcoming and attentive. Highly recommend staying here.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Ursula

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very helpfull
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, amenities
I stayed at the hotel as it was very close to the Sunshine Coast University Hospital. Free parking, and the beds were very comforatble. I was very happy with my time spent there.
Stayed 1 night in May 2026
Verified review

8/10 Good

Aimee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was easy, staff were lovely, rooms were tidy and clean. Overall a nice staycation.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Colleen

Bathrooms could be cleaner, bed needed tucking in, breakfast was first class and Aircon worked well. Very handy hotel to SCHU
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Aircon was awesome, Staff were super friendly and Parking was easily accessible with little walking distance!! Would definitely stay again.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Sharron

Everything was very nice. Clean. Food was excellent
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Martyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for a weekend getaway on the Sunshine Coast.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, easy parking, close to hospital etc only minor thing is the shower does leak water a little
Stayed 1 night in May 2026
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were excellent the chefs delivered sensational meals. The proximity to the hospital was a great advantage to us.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff where lovely, rooms clean and comfortable.
Stayed 1 night in Feb 2026
Verified review

8/10 Good

MARK

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Most comfortable pillows and mattress awesome
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Room was great for our quick trip
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time staying here, great accommodation, easy parking and great staff.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Annette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff at both reception and in the restaurant. Room was clean, bed was super comfortable.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Damon

Liked: Cleanliness
Great facilties
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay. Stayed here to go to SCUH. It is a very short walk there and the place is amazing. Staff were wonderful and room is great. Couldn't be happier. You won't be disappointed if you stay here. Ill definitely be recommending people to stay here.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Przemyslaw

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean, the area is quiet. The breakfast was just ok, not much to choose from.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

cheryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location. close driving distance to shopping centre , friendly staff members, very clean rooms easily assessable ,only down side was noisy aircon unit had to turn off ,also shower screen leaked like a sieve water all over the floor , and for a 4 star hotel when you pay the big Bickie to stay there they dont supply you with the essential Bickies, also no plain black tea , you get that supplied at the lowest star hotels .
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Meegan

Liked: Cleanliness
Excellent service all round, thank you
Stayed 1 night in Apr 2026
Verified review

8/10 Good

ANDREW

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were excellent at the front desk. The rooms presented very well. The internet in the room to connect to the TV & wifi was very poor though.
Stayed 1 night in Apr 2026