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Twin Pines Motel

Property class: 3.5

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Photo gallery for Twin Pines Motel

A hotel room with a large bed, two armchairs, a small table, a mirror, and a window with curtains.
An outdoor patio with a round table and chairs, surrounded by brick walls and large windows.
A marina with multiple sailboats docked.
A swimming pool with a blue edge, a patio area with a table and chairs, and a large bush.
A building with a brick facade, a covered patio area, and a small tree in front.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Parking available
  • Laundry room
  • Housekeeping

Explore the area

View in a map
36 Brisbane Road, Mooloolaba, Mooloolaba, QLD, QLD4557
  • Place, Mooloolaba Esplanade
    ‪3 min walk‬
  • Place, Mooloolaba Beach
    ‪5 min walk‬
  • Place, SEA LIFE Sunshine Coast Aquarium
    ‪5 min walk‬
  • Airport, Maroochydore, QLD (MCY-Sunshine Coast)
    ‪14 min drive‬

Room options

View all photos for Twin Room

A hotel room with two beds, a small seating area, a kitchenette, and a shower area.

Twin Room

  • 15 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Queen Room

A hotel room with a bed, a desk, a chair, a TV, and a painting of a marina.

Queen Room

  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Family Room

A hotel room with two single beds, a sofa, a small table, and a window with curtains.

Family Room

  • 60 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Family Room (2 Rooms)

A hotel room with a large bed, two armchairs, a small table, a mirror, and a window with curtains.

Family Room (2 Rooms)

  • 60 sq m
  • Sleeps 5
  • 3 Single Beds OR 1 Queen Bed
  • Free Wi-Fi

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About this property

Twin Pines Motel

An outdoor pool, a children's pool and laundry facilities are available at this hotel. Additionally, free newspapers and a front desk safe are on-site.
Twin Pines Motel offers 18 accommodations with DVD players and coffee/tea makers. Beds feature Select Comfort mattresses. Guests can make use of the in-room fridges and microwaves. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Cable televisions are provided. Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Twin Pines Motel, you're just a quick walk from Mooloolaba Esplanade. You'll find features such as an outdoor pool, a round-trip airport shuttle (surcharge) and laundry facilities.
  • Free WiFi
  • Extended parking available for a fee
  • Take a swim in the outdoor pool
  • Amenities include free newspapers in reception, a front desk safe and laundry facilities
  • Just a 4-minute walk from Mooloolaba Beach and a 5-minute drive from Sunshine Plaza
  • Airport shuttle service available for a fee
A private beach is featured. Twin Pines Motel offers its guests an outdoor pool and a children's pool. Twin Pines Motel also features complimentary newspapers in the lobby, laundry facilities, and a front desk safe.

Smoking is allowed in designated areas at this 3.5-star Sunshine Coast hotel.

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Extended parking on site (AUD 10 per night)

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • Cot (surcharge)
  • DVD player
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • No lift

More

  • 1 floor
  • 3 buildings
  • Built in 1980
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 24-cm TV with cable channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Toaster

More

  • Connecting rooms available
  • Desk

Policies

Check-in

Check-in start time: noon; check-in end time: 5 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 10 AM - 5 PM
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 5 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 30.00 per stay.
  • Cots (infant beds) are available for AUD 30.00 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 150.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Extended parking fee: AUD 10 per night
  • Crib (infant bed) fee: AUD 30.00 per day
  • Rollaway bed fee: AUD 30.00 per stay
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards
The front desk at this property is open daily from 10 AM - 5 PM.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 5 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the property's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served at Twin Pines Motel.

Property is also known as

Twin Pines Mooloolaba
Twin Pines Motel Mooloolaba
Twin Pines Motel Mooloolaba, Sunshine Coast
Twin Pines Motel
Twin Pines Motel Hotel
Twin Pines Motel Mooloolaba
Twin Pines Motel Hotel Mooloolaba

Twin Pines Motel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 141 out of 524 reviews
Rating 8 - Good. 236 out of 524 reviews
Rating 6 - Okay. 80 out of 524 reviews
Rating 4 - Poor. 38 out of 524 reviews
Rating 2 - Terrible. 29 out of 524 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

5.8/10

Amenities

7.0/10

Property conditions & facilities

Reviews

Verified review

2/10 Terrible

AP

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Basically got catfished by photos on the wotif site. Doesn't matter as I believe the building is being demolished this week or next.
Stayed 4 nights in Sep 2020
Verified review

2/10 Terrible

Unhappy

Disliked: Cleanliness, amenities, property conditions & facilities
There was absolutly nothing we liked, this is a filthy dog box that has not been maintained for ages it looked like the bed linen had not even been changed. You should be ashamed for promoting this place. Never again.
Stayed 2 nights in Sep 2020
Verified review

2/10 Terrible

Teagen

Disliked: Amenities, property conditions & facilities
Just horrible place! Fair enough it is being demolished soon but if they place is going to just be run into the ground, then at least lower the cost of a room. I wouldn’t want to pay anymore than $50 for a nights stay there.
Stayed 1 night in Sep 2020
Verified review

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

An absolute dump which should be demolished asap!

The accommodation was the most appalling accommodation we have ever had the misfortune to stay in. The doors on the cabinets and cupboards were hanging off the hinges, there were no glasses and only one small cup in the room, no tissues and broken tiles falling off the walls. Underneath the kitchen sink blankets and pillows (without pillow cases )were shoved where dishwashing detergent and a sponge or Chun would normally be found. Even the skirting boards had fallen off the walls. There was one bedside table which was metal and the top lifted off along with uneven legs which made it useless. There were no bedside lamps and only one of the 2 wall lights had a globe that worked. Apart from the light in the bathroom the only light in the unit was the one wall light. The outside and entrance were shabby and unkempt. Weeds were everywhere and the so called garden neglected making the overall impression disgraceful. The swimming pool was empty. The TV screen was very small. There was no compendium so we had no idea of any instructions or availability of services. We have owned and run accredited 5 star accommodation. This property has a zero minus rating from us and we hope others heed our advice to steer well and truly clear of Twin Pines Motel Mooloolaba
Stayed 1 night in Sep 2020
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Was somewhere fine to just have a place to sleep and change while we spent the days at the beach and activities.
Stayed 1 night in Sep 2020
Verified review

6/10 Okay

Mark

Liked: Cleanliness
Disliked: Property conditions & facilities
A great location, clean but simple room. The advertised pool looks like it has been out of action for many moons (empty and chained off). Weirdly the rear windows look straight into someone’s garage/outdoor living area? Also, on site advertising stated Foxtel but sadly wasn’t connected. Functions well for a one night stay.
Stayed 1 night in Sep 2020
Verified review

8/10 Good

Kelly

Liked: Cleanliness, staff & service
Happy with stay. Property was exactly as advertised. Furniture was dated but price was cheap so exactly what I needed. Very clean , staff were friendly ,great location.
Stayed 2 nights in Aug 2020
Verified review

4/10 Poor

Sean

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I found the room has been water damaged and smelt like mould, TV remote didn’t work and the hotel was very dated and found it a lot worse than when we stay in early 2000’s with the kids
Stayed 2 nights in Jul 2020
Verified review

4/10 Poor

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
Staff were helpful but wouldn’t recommend the motel. Cockroach ‘hotels’ liberally over the floor, family room smelt like cigarette smoke, over-priced for what you get.
Stayed 1 night in Jul 2020
Verified review

8/10 Good

Cheryl

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
I liked that it was central to Mooloolaba, it was easy to find & the staff were friendly
Stayed 1 night in Jul 2020
Verified review

2/10 Terrible

JustinKarcher

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Phone disconnected and no reply to emails. Is motel closed? Wotif tells me they have to honor twin pines cancellation policy which means they can charge us for room even though we never stayed there because we couldnt contact motel. Wotif, pick up your game. Horrible lack of common sense. Why is property even listed on wotif? They should do some due diligence
Stayed 1 night in Jul 2020
Verified review

8/10 Good

Victoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love staying at Twin Pines motel because it’s so close to all the restaurants and cafes and the Esplanade. The staff are friendly and helpful and the rooms are reasonably clean. Great value for money.
Stayed 1 night in Jul 2020
Verified review

2/10 Terrible

Baxter

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked online, so no sight till we got there. For $130 plus we expected something clean tidy professional and comfortable. Unit looked OK from front. Booking 'office' was filthy and untidy - first hint!!! Room looked adequate on entry. Single bed was broken and not straight - kept sliding off while sitting on it. In an attempt to turn the mattress to over or around to try to adjust it, I stripped the bed. The sheets were certainly not professionally washed/ironed - but were soft and very wrinkled. The under'blanket' was very thin and just lying on the mattress - the non-showing side of the underblanket was STAINED. The mattress was old and ALSO stained. I did not sleep in it. My husband's bed was pretty-much the same, but we had already paid for the room, so decided to sleep in the one double bed. There was no milk provided. The 'hostess' was untidy and unkempt and chewing food on the occasions we saw her. On asking we were given a plastic bottle with some milk in it - no top or covering to the container! No spare toilet roll provided and just enough for our overnight stay. The basin tap sprayed water everywhere - needs something fixed or fitted. NEVER AGAIN will I accept a nice photograph as a true representative of the room. VERDICT?? Disappointed and disgusted.
Stayed 1 night in Jul 2020
Verified review

6/10 Okay

Rebecca

Disliked: Cleanliness, property conditions & facilities, room comfort

Cheap accomodation

Room was super old and not well maintained. We were told at check in they dont book rooms but "people " and just make up on the day where you stay. The bath mat was wet and dirty and the replacement one not much better. The road out the front was used as the local drag strip so was loud with cars doing burn outs half the night. The photos displayed were obviously taken years ago. Good location but poor accommodation.
Stayed 1 night in Jun 2020
Verified review

8/10 Good

Lina

Liked: Cleanliness
Easy access, the property was with the carpet dirty
Stayed 1 night in Jun 2020
Verified review

2/10 Terrible

Verified traveller

Disliked: Staff & service, amenities, property conditions & facilities
We arrived to check in to be told we didn’t have a room cause they lost the keys lucky the motel next door had a room
Stayed 1 night in Jun 2020
Verified review

6/10 Okay

Jillian

Disliked: Staff & service
Young people around who appear to know but no STAFF assistance when asked...no reception manned...phone calls un answered...rooms near office cop noise all night from behind of 'staff' only' area. No checkin...made a reservation and was told pick a room by someone walking by
Stayed 3 nights in Jun 2020
Verified review

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don't stay here.

This motel was the dirtiest motel we've ever stayed in. There was a glass in the fridge with lipstick on it, there is no daily cleansing or service. The fridge and floors were dirty. When we used bathmat the it ended up brown from the dirt on the bathroom floor. The 1st time I've never taken shampoo and conditioner. None in the room. No tissues either. There seems to be a group of long term guests thst do the laundry and maintenance around the place. Half way house style. Yes I spoke with these people. The phone in the office is filthy, if you need to contact someone, you have to pick it up and it had sticky tape etc over it. The back if tv remote control was broken and sticky taped. All very unhygenic, especially in a time if a Pandemic. We would never stay here again. Although the price is cheap, there is absolutely no excuse for such a dirty place. I was also speaking to another guest who was staying the weekend. Her daughter said she couldn't wait to leave to get away from the dirty room. They had booked a 2 bedroom place only to be told it had been given away. 0/10 for us. Thank God I went out and bought antiseptic wipes.
Stayed 2 nights in Jun 2020
Verified review

8/10 Good

Charmaine

Liked: Cleanliness, staff & service, property conditions & facilities
I didn't see anyone except a cleaner who was lovely and very helpful
Stayed 1 night in Jun 2020
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Clean,modern,great bed,great price,no highway noise
Stayed 1 night in Mar 2020
Verified review

4/10 Poor

Verified traveller

Disliked: Cleanliness, amenities
Room was clean. Staff were friendly. The was very basic but could only turn hot water on in shower difficult to shower. The location was great
Stayed 1 night in Feb 2020
Verified review

8/10 Good

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Twin Pines Motel is in an excellent location to the Mooloolaba beach, cafes and other attractions.
Stayed 2 nights in Mar 2020
Verified review

2/10 Terrible

melanie

Disliked: Property conditions & facilities, room comfort

Give this place a miss

Never again at this place. The door to the bathroom looked like it had been punched in. No toilet paper, i had to get my own from next door. Same with the towel. No glasses to drink water from. The ONLY good thing was the aircon. Fortunately check in was easy & the lady at reception was friendly. My suggestion? Find somewhere else. This motel is so run down, I am surprised it passes any inspections, if there are any.
Stayed 1 night in Mar 2020
Verified review

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
It was so dirty and old dated or broken no water in fridge or milk for coffee No spare blankets
Stayed 1 night in Mar 2020
Verified review

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, amenities
Convenience. It was near to my transport. On a busy road but not too noisy.
Stayed 1 night in Mar 2020