"Good value for money, excellent location right in front the mall (PTC and Pakuwon Mall) " More
3 Jan 2019 by Nany S
Dear Anonymous, Warmest Greetings from Ascott Waterplace Surabaya! We look forward to welcome you again at our serviced residence. Best regards,
Ascott Waterplace Surabaya offers its guests 2 outdoor swimming pools, a waterslide, a fitness centre, and a children's pool. Along with a restaurant, there's a coffee shop/cafe on site. Business amenities include a 24-hour business centre and 2 meeting rooms. A computer station is on site and WiFi is free in public spaces. A terrace, a complimentary children's club, and multilingual staff are also featured at the luxury Ascott Waterplace Surabaya. An airport shuttle (available 24 hours), a train station pick-up service and a train station drop-off service are available for a fee. Limited free parking is available on a first-come, first-served basis. This Art Deco Surabaya aparthotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking , Parking (limited spaces)
Ascott Waterplace Surabaya offers 182 air-conditioned accommodations with DVD players and a safe. This accommodation offers separate sitting areas. LED televisions come with cable channels. Accommodation at this 4.5-star aparthotel has kitchenettes with fridges, stovetops, microwaves and separate dining areas. Bathrooms include dressing gowns, slippers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy a continental breakfast daily.
Ascott Waterplace Surabaya has a restaurant on site.
Room service (during limited hours) is available.
2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide and a fitness centre.
Guests aged under 17 years old are not allowed in the health club or fitness facility.
The recreational activities listed below are available either on-site or nearby; fees may apply.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property offers transfers from the airport and train station (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. To make arrangements for check-in, please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
Ascott Waterplace Surabaya offers transfers from the airport and train station (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cots/infant beds, rollaway/extra beds and on-site parking
This property accepts credit cards, debit cards and cash
Heating is not provided
On-site parties or group events are strictly prohibited
This property uses a grey water recycling system and eco-friendly cleaning products
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a first aid kit
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Guests must contact this property in advance to reserve cots/infant beds, rollaway/extra beds and on-site parking. This property accepts Visa, Mastercard, JCB International, Union Pay, debit cards and cash. Heating is not provided. On-site parties or group events are strictly prohibited. This property uses a grey water recycling system and eco-friendly cleaning products.
For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. The property is professionally cleaned. Contactless check-in and contactless check-out are available.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
