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Garden Palace Hotel Surabaya offers its guests a full-service spa and a health club. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi. A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 8608 square feet (800 square metres) and includes conference space. A nightclub, spa services, and a terrace are also featured at the business-friendly Garden Palace Hotel Surabaya. An airport shuttle (available 24 hours) is available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis. Smoking is allowed in designated areas at this 4-star Surabaya hotel.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Self parking (surcharge) , Valet parking (surcharge) , RV, bus, truck parking (surcharge) , Parking (limited spaces)
Garden Palace Hotel Surabaya offers 360 air-conditioned accommodations with a safe and free newspapers. Memory foam beds feature Egyptian cotton sheets, down duvets and premium bedding. A pillow menu is available. This Surabaya hotel provides complimentary wireless Internet access. Bathrooms include slippers, bidets, complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:00 AM.
Green House – This restaurant specialises in international cuisine. Open 24 hours.
Ming Court – This restaurant specialises in Chinese cuisine and serves breakfast, lunch and dinner.
Vista Jazz – This bistro specialises in international cuisine and serves dinner and light fare.
Curabhaya – This lobby lounge specialises in Indonesian cuisine and serves dinner and light fare. Open 24 hours.
CAT Pajamas – This bar specialises in international cuisine and only serves light fare.
24-hour room service is available.
Recreational amenities at the hotel include a health club.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.
Garden Palace Hotel Surabaya offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
