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Luminor Hotel Jemursari by WH

4.0 star property

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Photo gallery for Luminor Hotel Jemursari by WH

Front of property
Delicatessen
In-room safe, desk, laptop workspace, soundproofing
Reception
Daily buffet breakfast for a fee

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Breakfast available

Explore the area

View in a map
Jl. Jemursari 206-208, Surabaya, East Java, 60292
  • Place, Universitas Islam Negeri Sunan Ampel Surabaya
    ‪4 min drive‬
  • Place, Royal Plaza Surabaya
    ‪7 min drive‬
  • Place, Pakuwon Mall
    ‪15 min drive‬
  • Airport, Surabaya (SUB-Juanda)
    ‪21 min drive‬

Room options

View all photos for Deluxe Room

View from room

Deluxe Room

  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Executive Room

In-room safe, desk, laptop workspace, soundproofing

Executive Room

  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Executive Room

In-room safe, desk, laptop workspace, soundproofing

Deluxe Executive Room

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

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About this property

Luminor Hotel Jemursari by WH

This hotel features a restaurant, a 24-hour fitness centre and a bar/lounge. Free WiFi in public areas and free valet parking are also provided. Additionally, a 24-hour business centre, a conference centre and a coffee shop/cafe are on-site.
Luminor Hotel Jemursari by WH offers 174 air-conditioned accommodations with washers/dryers and a safe. Flat-screen televisions come with cable channels. Bathrooms include a shower, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include a 24-hour fitness centre.
During your stay at Luminor Hotel Jemursari by WH, you'll be within walking distance of Universitas Islam Negeri Sunan Ampel Surabaya. Features include free WiFi in public areas and free valet parking, plus a restaurant.
  • Free WiFi
  • Free valet parking
  • Enjoy international cuisine while dining at Rock N Sugar
  • Buffet breakfast served daily for a fee
  • Services include free babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a 24-hour gym
  • 8 minutes by car from Tunjungan Plaza and 14 minutes from Pakuwon Mall
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A 24-hour business centre and a meeting room are available.

Public spaces have free WiFi. The business-friendly Luminor Hotel Jemursari by WH also features a 24-hour fitness centre, concierge services, and laundry facilities. Valet parking is free.

Smoking is allowed in designated areas at this 4-star Surabaya hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 10:00 AM.
Rock N Sugar – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free valet parking on site
  • Limited on-site valet parking

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: IDR 90,000 to 170,000 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Rock N Sugar

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Free babysitting
  • In-room washing machine/dryer
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business centre
  • Conference centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (120 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchairs on site

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Washer/dryer

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Luminor Hotel Jemursari by WH

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for IDR 250000.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately IDR 90000 to 170000 per person
  • Rollaway bed fee: IDR 250000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Luminor Hotel Jemursari Surabaya
Luminor Hotel Jemursari
Luminor Jemursari Surabaya
Luminor Jemursari
Luminor Hotel Jemursari Surabaya, Java
Luminor Jemursari By Wh
Luminor Hotel Jemursari
Luminor Hotel Jemursari by WH Hotel
Luminor Hotel Jemursari by WH Surabaya
Luminor Hotel Jemursari by WH Hotel Surabaya

Luminor Hotel Jemursari by WH Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 8 out of 41 reviews
Rating 8 - Good. 27 out of 41 reviews
Rating 6 - Okay. 4 out of 41 reviews
Rating 4 - Poor. 2 out of 41 reviews
Rating 2 - Terrible. 0 out of 41 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

6.4/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified

8/10 Good

j

Liked: Cleanliness, staff & service, amenities
The room is very basic but clean. The staff are very friendly. Breakfast provided with alot of variety but also very basic.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Ming Yin

Liked: Staff & service
Room is a bit small. By the way, overall the environment is fine. The staffs are nice.
Stayed 5 nights in Sep 2023
Verified

6/10 Okay

Ming Yin

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
So old, haven't any renovation. The price are really equal to the quality.
Stayed 1 night in Sep 2023
Verified

8/10 Good

ina

Liked: Staff & service
The room wasn't cleaned properly. The staff was good, they were honest. My brother left his iPad when we checked out. The same evening I received a phone call saying that I might left something in the room. I was impressed. Thank you very much especially for the staff who found it. I will tell my friends about this incidence and surely will go back to stay at Luminor hotel when I'm in Indonesia.
Stayed 3 nights in Jul 2024
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The hotel is quite nice, clean and comfortable. However, there is no fridge in the room. I cant put cold milk or yoghurt. In the bathroom there is no hand towels. During showering, the water is everywhere wetting the floor outside the shower.
Stayed 2 nights in Jan 2020
Verified

10/10 Excellent

Chung Hsuan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

在泗水的最優質選擇酒店

在這裡住宿有很多優點，首先，房間及酒店設施都很乾淨，櫃台的服務人員也很專業，再加上一晚不到70美金的價格，是非常好的選擇。 我特別推薦酒店的餐廳、早餐非常豐盛且美味，無論是當地的食物或是西式食物都有。我也試過晚餐，每道餐點也都很不錯。 周遭沒有太多東西，但走10分鐘也有商場。
Stayed 3 nights in Dec 2019
Verified

8/10 Good

Chan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Reasonable pricing for a comfortable stay

Good breakfast buffet spread. Helpful staff. Reasonable pricing for a comfortable stay .
Stayed 5 nights in Sep 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is accessible and clean. The staff are friendly and hospitable. And food is sumptuous and cheap.
Stayed 5 nights in Sep 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Yes I like stay in Luminor because friendly, breakfast good and room good
Stayed 1 night in Apr 2019
Verified

10/10 Excellent

Emmanuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Hotel

It was as very pleasant and comfortable stay. Well located and services and condition very good
Stayed 1 night in Feb 2019
Verified

6/10 Okay

j

Liked: Cleanliness, staff & service
Stay for 5 days for fam bussiness.Location is out of CBD. Need to climb stairs to go to receptionist from drop off point at front (no lift), had to carry our own bags (later, informed that there is a lift from the parking area at the back). Love the "legen" drink. The room is small, there is no fridge in the superior room (i thought is a standart for 3 star hotel). The room is clean and comfortable. Breakfast is very basic. Internet speed in OK. Staff are very friendly and helpful.
Stayed 5 nights in Jan 2019
Verified

4/10 Poor

Chung-Hsuan

Liked: Cleanliness

沒有很享受在這裡的時光

房間跟酒店本身很漂亮、環境也很乾淨，但讓我比較不滿意的是房間到浴室的連接木地板是突出的、如果腳去踢到是會受傷的。另外浴室的淋浴間也不舒適、也只有提供2合1的沐浴精。 酒店裡的服務人員普遍英文程度不佳，不易溝通，衣服送洗是直接在房間跟你收費而非退房時結帳即可(感覺洗衣服務是外包的)，故整體讓我覺得沒有很舒適。 但有一個很直接稱讚的是他的餐廳非常棒，每天早餐有很多現點現做的食物。
Stayed 2 nights in Nov 2018
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
towel is yellowish in colour, seemed never changed the towel. Will not consider to stay again
Stayed 2 nights in Nov 2018
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Rekomended baik

Bagus
Stayed 1 night in Nov 2018
Verified

8/10 Good

shirley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoying stay

Room and bed is comfortable.. wide breakfast.. 1st night stay the internet connection was pretty bad. But the connection was good on the second night..
Stayed 2 nights in Sep 2018
Verified

8/10 Good

Hendi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was clean and quite comfort. The breakfast was fabulous with wide range of foods and tasted good. No bell boy helping you carry lugage at the front door through the stairs was the only thing that needs to improve from this hotel.
Stayed 2 nights in Sep 2018
Verified

8/10 Good

Angus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cleanliness hotel with serene surroundings

Hotel closes to airport about 30 minutes way. The breakfast is good with many choices. Room is really clean and the staff tidy up the room very fast. However, there is no swimming pool or place to have sunbath when the weather is great. Also, there is no convenience store or mall beside hotel by foot.
Stayed 2 nights in Aug 2018
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good stay, but little bit disturbed in lobby area since there is incidentally a birthday party
Stayed 1 night in May 2018
Verified

8/10 Good

GILSON LIM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Given room when day time is very hot due to 2 side glass window and hotel lighting is very bright and in room no switch to off
Verified

6/10 Okay

Verified traveller

Liked: Staff & service

nice breakfast

部屋は広く、コンプリメンタリーで、スナックや飲み物があり大変嬉しかった。スタッフもとてもフレンドリーだった。 バスルームが若干清潔感がなかった。 朝食がいろんなものが出て美味しかった。
Stayed 1 night in Nov 2017
Verified

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant Stay

Overall stay was pleasant.. except that the room do not have a mini refridgerator.
Stayed 1 night in Sep 2017
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bagus

menyenangkan
Stayed 1 night in Aug 2017
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel has worked its charm through every little details. Lovely hotel interior, cozy room, and various food selection.
Stayed 4 nights in Aug 2017
Verified

8/10 Good

BOON HONG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and clean
Stayed 1 night in Aug 2017
Verified

8/10 Good

Aloysius

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness

Great breakfast

nice place to stay in Surabaya, although the area is not really popular
Stayed 1 night in Jul 2017