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Mercure Surabaya Grand Miram

4.0 star property

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Photo gallery for Mercure Surabaya Grand Miram

Outdoor pool, pool loungers
Lobby lounge
3 restaurants, breakfast, lunch, dinner served; international cuisine
Privilege, Twin Room, 2 Single Beds, City View | Premium bedding, free minibar, in-room safe, desk
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking available
  • Bar
  • Spa
  • Hot tub
  • Pool
  • Gym

Explore the area

View in a map
Jl Raya Darmo 68 - 78, Surabaya, East Java, 60189
  • Place, Taman Bungkul
    ‪12 min walk‬
  • Place, Surabaya Zoo
    ‪18 min walk‬
  • Place, Tunjungan Plaza
    ‪3 min drive‬
  • Airport, Surabaya (SUB-Juanda)
    ‪19 min drive‬

Room options

View all photos for Classic Room, 1 King Bed

Premium bedding, free minibar, in-room safe, desk

Classic Room, 1 King Bed

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 2 Single Beds, City View (Classic)

Premium bedding, free minibar, in-room safe, desk

Superior Room, 2 Single Beds, City View (Classic)

  • Sleeps 4
  • 2 Single Beds

View all photos for Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed | Premium bedding, free minibar, in-room safe, desk

Deluxe Suite, 1 King Bed

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Privilege King Room, City View - 1 king size bed

Privilege King Room, City View - 1 king size bed | Premium bedding, free minibar, in-room safe, desk

Privilege King Room, City View - 1 king size bed

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Privilege Luxe King, Ideal for Family - 1 king size bed

Privilege Luxe King, Ideal for Family - 1 king size bed | Premium bedding, free minibar, in-room safe, desk

Privilege Luxe King, Ideal for Family - 1 king size bed

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Privilege Luxe Twin, Ideal for Family - 2 single beds

Premium bedding, free minibar, in-room safe, desk

Privilege Luxe Twin, Ideal for Family - 2 single beds

  • Sleeps 4
  • 2 Single Beds

View all photos for Classic Room, 2 Single Beds

Premium bedding, free minibar, in-room safe, desk

Classic Room, 2 Single Beds

  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

View all photos for Superior Room, 1 King Bed, City View (Classic)

Premium bedding, free minibar, in-room safe, desk

Superior Room, 1 King Bed, City View (Classic)

  • Sleeps 4
  • 1 King Bed

View all photos for Privilege, Suite, 1 King Bed with Sofa bed

Privilege, Suite, 1 King Bed with Sofa bed | Premium bedding, free minibar, in-room safe, desk

Privilege, Suite, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Privilege, Twin Room, 2 Single Beds, City View

Privilege, Twin Room, 2 Single Beds, City View | Premium bedding, free minibar, in-room safe, desk

Privilege, Twin Room, 2 Single Beds, City View

  • Sleeps 4
  • 2 Single Beds

View all photos for Studio Suite Room, Ideal for Family - 1 king size bed

Studio Suite Room, Ideal for Family - 1 king size bed | Premium bedding, free minibar, in-room safe, desk

Studio Suite Room, Ideal for Family - 1 king size bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Mercure Surabaya Grand Miram

Hotel with 3 restaurants, near Tunjungan Plaza
3 restaurants, a full-service spa and an outdoor pool are available at this smoke-free hotel. Free WiFi in public areas, free self parking and a free manager's reception are also provided. Additionally, a health club, a bar/lounge and a poolside bar are on-site. Housekeeping is available on request.
Mercure Surabaya Grand Miram offers 257 accommodations with fireplaces and free minibar items. Beds feature premium bedding. LED televisions come with cable channels. Fridges, coffee/tea makers and minibars are provided. Bathrooms include a shower, bathrobes, slippers and bidets.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and complimentary bottles of water. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

An outdoor pool, a children's pool and Access to hot tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 7 treatment rooms, including rooms for couples. Services include hot stone massages, facials, body wraps and body scrubs. A variety of treatment therapies are provided, including aromatherapy and reflexology.
During your stay at Mercure Surabaya Grand Miram, you're just a quick walk from Korea Park. Free WiFi in public areas, free self-parking and a free manager's reception are available.
  • Free WiFi and wired Internet
  • Free self-parking
  • Enjoy international cuisine with pool views at Trimurti Restaurant, one of the property's 3 restaurants
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Indulge with manicures and pedicures, aromatherapy or body treatments at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a sauna and a playground
  • Within a 15-minute walk of Korea Park and Taman Bungkul
  • Airport shuttle service available for a fee
Mercure Surabaya Grand Miram offers its guests a full-service spa, an outdoor pool, and a health club. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A free manager's reception is offered daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a business centre and meeting rooms. A children's pool, a hot tub, and a sauna are also featured at the business-friendly Mercure Surabaya Grand Miram. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

This 4-star Surabaya hotel is smoke free.

The hotel hosts a free manager's reception daily.
Trimurti Restaurant – This poolside restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner. A children's menu is available. Happy hour is offered. Reservations are required.
Lan Hua Chinese Restoran – This restaurant specialises in Chinese cuisine and serves lunch and dinner. A children's menu is available. Open daily.
Coffee Cafe – This café specialises in international cuisine and only serves dinner. A children's menu is available. Happy hour is offered. Open 24 hours. Open daily.
Ebisu – This restaurant specialises in Japanese cuisine and only serves dinner. A children's menu is available. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle (surcharge)
  • Free self parking on site
  • Valet parking on site (IDR 30,000 per day)
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: IDR 158,000 for adults and IDR 79,000 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Coffee Cafe
  • Ebisu
  • Lan Hua Chinese Restoran
  • Trimurti Restaurant

Things to do

  • Bicycle rentals
  • Children's pool
  • Full-service spa
  • Health club
  • Hot tub
  • Library
  • Outdoor pool
  • Playground
  • Sauna
  • Shopping
  • TV in common areas

Family friendly

  • Children's pool
  • Grocery/convenience store
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Terrace
  • Vegetable garden

Full-service spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking

More

  • 100% renewable energy
  • 14 floors
  • 2 buildings
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Fireplace in lobby
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free stocked minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Fireplace
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Mercure Surabaya Grand Miram

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for IDR 400000.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately IDR 158000 for adults and from IDR 79000 for children
  • Airport shuttle fee: IDR 220000 per vehicle (one way)
  • Valet parking fee: IDR 30000 per day
  • Rollaway bed fee: IDR 400000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Mercure Surabaya Grand Miram offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Mercure Hotel Surabaya
Mercure Surabaya
Surabaya Mercure
Mercure Surabaya Hotel
Mercure Surabaya Hotel Surabaya
Mercure Surabaya Java
Mercure Surabaya
Mercure Surabaya Grand Miram Hotel
Mercure Surabaya Grand Miram Surabaya
Mercure Surabaya Grand Miram Hotel Surabaya