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PrimeBiz Hotel Surabaya

3.5 star property
VIP Access

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Photo gallery for PrimeBiz Hotel Surabaya

Daily local cuisine breakfast for a fee
Front of property – evening/night
Lobby
Standard Room, 2 Single Beds | In-room safe, desk, laptop workspace, blackout curtains
Coffee shop

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
Jl. Gayung Kebonsari no. 30, Surabaya, East Java, 60235
  • Place, Al Akbar Mosque
    ‪18 min walk‬
  • Place, Universitas Islam Negeri Sunan Ampel Surabaya
    ‪5 min drive‬
  • Place, Pakuwon Mall
    ‪15 min drive‬
  • Airport, Surabaya (SUB-Juanda)
    ‪23 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Suite

In-room safe, desk, laptop workspace, blackout curtains

Suite

  • Sleeps 2
  • Free Wi-Fi

View all photos for Deluxe

In-room safe, desk, laptop workspace, blackout curtains

Deluxe

  • Sleeps 2
  • Free Wi-Fi

View all photos for Superior King Room

Superior King Room | In-room safe, desk, laptop workspace, blackout curtains

Superior King Room

  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds | In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Single Beds

  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | In-room safe, desk, laptop workspace, blackout curtains

Deluxe Room, 1 King Bed

  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Triple Room, 3 Single Beds

Triple Room, 3 Single Beds | In-room safe, desk, laptop workspace, blackout curtains

Triple Room, 3 Single Beds

  • City view
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 King Bed

  • City view
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior

In-room safe, desk, laptop workspace, blackout curtains

Superior

  • Sleeps 2
  • Free Wi-Fi

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About this property

PrimeBiz Hotel Surabaya

Along with a full-service spa, this hotel has a restaurant and a 24-hour fitness centre. Free WiFi in public areas and free valet parking are also provided. Additionally, a bar/lounge, a 24-hour business centre and a coffee shop/cafe are on-site.
PrimeBiz Hotel Surabaya offers 153 air-conditioned accommodations with a safe and complimentary bottles of water. LED televisions are featured in guestrooms. Bathrooms include a shower, slippers, bidets and complimentary toiletries.

This Surabaya hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and blackout curtains. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Sekar Arum. Services include massages. The spa is open daily.
During your stay at PrimeBiz Hotel Surabaya, you'll be within walking distance of Al Akbar Mosque. You'll find features such as free WiFi in public areas and free valet parking, plus a full-service spa.
  • Free WiFi
  • Free valet parking and self-parking
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Breakfast served daily for a fee
  • Indulge with massages at Sekar Arum
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a 24-hour gym
  • Just a 3-minute drive from Al Akbar Mosque and a few minutes from City of Tomorrow
  • Airport shuttle service available for a fee
PrimeBiz Hotel Surabaya offers its guests a full-service spa and a 24-hour fitness centre. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and 7 meeting rooms are available. Spa services, multilingual staff, and concierge services are also featured at the business-friendly PrimeBiz Hotel Surabaya. An airport shuttle (available 24 hours) is available for a fee. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 3.5-star Surabaya hotel.

For a fee, guests can enjoy local cuisine breakfast on weekdays from 6:00 AM to 10:00 AM and at the weekend from 6:00 AM to 10:30 AM.
PrimeBiz Hotel Surabaya has a restaurant on site.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking

Food and drink

  • Local cuisine breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 10:30 AM on weekends; IDR 75,000 for adults and IDR 37,500 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 24-hour gym
  • Full-service spa
  • TV in common areas

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 7 meeting rooms
  • Computer station

Full-service spa

  • In-room massages
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 12 floors
  • Banquet hall
  • Built in 2017
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch LED TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Mini-fridge
  • Paper towels
  • Room service
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for IDR 300000.0 per day.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: IDR 100000 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: from approximately IDR 75000 for adults and from IDR 37500 for children
  • Airport shuttle fee: IDR 150000 per vehicle (one-way)
  • Rollaway bed fee: IDR 300000.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and window guards
PrimeBiz Hotel Surabaya offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

PrimeBiz Surabaya
PrimeBiz Hotel Surabaya Java
PrimeBiz Hotel Surabaya Hotel
PrimeBiz Hotel Surabaya Surabaya
PrimeBiz Hotel Surabaya Hotel Surabaya

PrimeBiz Hotel Surabaya Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 6 out of 11 reviews
Rating 8 - Good. 3 out of 11 reviews
Rating 6 - Okay. 2 out of 11 reviews
Rating 4 - Poor. 0 out of 11 reviews
Rating 2 - Terrible. 0 out of 11 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

7.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous hotel l, super comfortable and super friendly and helpful staff
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

sucijanti

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hotel sangat Bersih serta nyaman
Stayed 1 night in Apr 2025
Verified

8/10 Good

Hiroshi

Liked: Cleanliness, staff & service
部屋もキレイだしスタッフにも問題はありませんが　　防音　との事で期待していたのですが隣の部屋の音や廊下での話し声、たまたま部屋の位置も悪く朝4時20分頃に流れるお祈りの声で起こされたりと騒音には多少問題有り 後　シャワーがホースタイプで良かったのですがお湯の温度調節が難しく時間も掛かる。 でも、悪いホテルではありません。
Stayed 13 nights in Jun 2024
Verified

6/10 Okay

frederic

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bon hôtel de gamme supérieure, dommage qu’il soit loin de la gare ferroviaire et de l’aéroport. Mauvaise insonorisation des chambres.
Stayed 1 night in Aug 2022
Verified

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice breakfast selection, and staff were superb. Special mention for Ditya on reception who displayed outstanding customer service.
Stayed 4 nights in Jul 2019
Verified

10/10 Excellent

Yoriko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
価格が安いのに、十分綺麗だった。
Stayed 1 night in Nov 2018
Verified

8/10 Good

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025
Verified

6/10 Okay

Suryani

Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Oscar

Stayed 1 night in Feb 2025
Verified

10/10 Excellent

saleh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

excellent people and service

Stayed 1 night in Feb 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2023