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The Trans Luxury Hotel Surabaya

4.5 star property

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Photo gallery for The Trans Luxury Hotel Surabaya

Front of property
Restaurant
2 outdoor pools, pool umbrellas, pool loungers
Restaurant
Lobby sitting area

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Jl Ahmad Yani No 260, Menanggal, Kec Gayungan, Surabaya, Jawa Timur, 60234
  • Place, City of Tomorrow
    ‪9 min walk‬
  • Place, Pelita Harapan University Surabaya
    ‪11 min walk‬
  • Place, Petra Christian University
    ‪15 min walk‬
  • Airport, Surabaya (SUB-Juanda)
    ‪27 min drive‬

Room options

View all photos for Premier Room

Egyptian cotton sheets, premium bedding, in-room safe, desk

Premier Room

  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Club Premier Room

Egyptian cotton sheets, premium bedding, in-room safe, desk

Club Premier Room

  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 King Bed
  • Free Wi-Fi

View all photos for Celebrity Suite Room

Celebrity Suite Room | Living area | 55-inch Smart TV with digital channels, pay films

Celebrity Suite Room

  • City view
  • 80 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

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About this property

The Trans Luxury Hotel Surabaya

This hotel features 3 restaurants, 2 outdoor pools and a full-service spa. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge and a poolside bar are on-site. Housekeeping is available on request.
The Trans Luxury Hotel Surabaya offers 249 air-conditioned accommodations with a safe and complimentary bottles of water. Beds feature Egyptian cotton sheets and premium bedding. 55-inch Smart televisions come with premium digital channels and pay-per-view films. Bathrooms include a separate bath and shower with a rainfall showerhead, slippers, hairdryers and toothbrushes and toothpaste.

This Surabaya hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and telephones. In-room massages, an iron/ironing board and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered on request.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a health club.
The on-site spa has 5 treatment rooms, including rooms for couples. Services include facials, body scrubs, body treatments and manicures and pedicures. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
During your stay at The Trans Luxury Hotel Surabaya, you're just a quick walk from Pelita Harapan University Surabaya. Enjoy features like free WiFi in public areas and free self-parking, plus 2 outdoor pools.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking
  • The 3 restaurants, poolside bar and bar/lounge offer choices for drinking and dining
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the 2 outdoor pools
  • Indulge with aromatherapy, facials or massages at the spa
  • Services include a children's club, a lifeguard on-site and a concierge
  • On-site recreation includes a gym
  • 9 minutes by car from Tunjungan Plaza and 15 minutes from Pakuwon Mall
  • Bus station shuttle, railway station and shopping centre shuttle service available for a fee
The Trans Luxury Hotel Surabaya offers its guests a full-service spa, 2 outdoor swimming pools, a health club, and a children's pool. There are 3 restaurants on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

A complimentary children's club, theme park character encounters, and concierge services are also featured at the luxury The Trans Luxury Hotel Surabaya. You'll have access to the outdoor pool at a partner property. A shopping centre shuttle, a train station drop-off service and a bus station shuttle are available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 4.5-star Surabaya hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 10:00 AM.
The Trans Luxury Hotel Surabaya has 3 restaurants on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Train station shuttle at scheduled times, on request
  • Bus station shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Free secured, covered self parking on site
  • Secured valet parking on site (IDR 50,000 per stay)
  • Limited on-site self and valet parking

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: IDR 348,000 for adults and IDR 180,000 for children
  • 3 restaurants
  • A bar/lounge
  • A poolside bar
  • Couples/private dining

Things to do

  • 2 outdoor pools
  • Children's pool
  • Free children's club
  • Full-service spa
  • Games
  • Health club
  • Outdoor pool (guest access)
  • Shopping centre
  • Theme park character encounters

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free children's club
  • High chair
  • Lifeguards on site
  • Soundproofed rooms
  • Theme park character encounters

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping on request
  • Turndown service

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • In-room massages
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bus station shuttle
  • Accessible train station shuttle
  • No lift

More

  • Built in 2019
  • Designated smoking areas (fines apply)
  • Lifeguards

Room amenities

Bedroom

  • Egyptian cotton sheets

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch smart TV with premium digital channels
  • Pay films

Food and drink

  • Champagne service
  • Electric kettle
  • Free bottled water
  • Meal delivery service
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 17

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the train station and bus station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: IDR 1000000 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately IDR 348000 for adults and from IDR 180000 for children
  • Valet parking fee: IDR 50000 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
The Trans Luxury Hotel Surabaya offers transfers from the train station and bus station (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

The Trans Luxury Hotel Surabaya Reviews