"One of the better hotels in Surat but standards could be higher. Shower wall was leaking and after showering the room smelt musty. Towels could be fre ... " More
11 Feb 2024 by Gunanidhi
Dear Ms. Subhdra,Greetings!Thank you for choosing to stay at Park Inn by Radisson Surat and writing your valuable review. It is from feedback like yours that we learn and grow. Please accept my apologies for the set of inconveniences faced. This is certainly not as per our standards, and we have taken corrective measures and training for the erring individuals. I hope you will give us another opportunity to be of service so that we may change your opinion. Thank you for phrasing our team members which keep them motivated and we will share this with our team.We assure you with best of the service and attention at all times and look forward to having another chance to serve you.Warm Regards,Team park inn by Radisson, Surat
Along with a restaurant, there's a coffee shop/cafe on site. Event space at this hotel measures 2000 square feet (186 square metres) and includes a conference centre. Park Inn by Radisson Surat also features concierge services, laundry facilities, and dry cleaning/laundry services. Free valet parking is available. Smoking is allowed in designated areas at this 3.5-star Surat hotel.
Free valet parking
Park Inn by Radisson Surat offers 90 air-conditioned accommodations with a safe and complimentary bottles of water. This accommodation offers separate sitting areas. Smart televisions come with premium digital channels. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include a shower, slippers and toothbrushes and toothpaste. An iron/ironing board, hairdryers and change of bedsheets can be requested. Housekeeping is provided on a daily basis.
RBG (Pure Vegetarian) – On-site family restaurant.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
If you are planning to arrive after 6:00 PM, please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.
Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards, mobile payments and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
This property uses a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, cash and mobile payments. This property reserves the right to pre-authorise the guest's credit card prior to arrival. This property uses a grey water recycling system. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson) guidelines.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
