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Four Points by Sheraton Taicang

4.0 star property

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Photo gallery for Four Points by Sheraton Taicang

View from property
Indoor pool
Separate bathtub and shower, deep-soaking bathtub, free toiletries
Gym
Premium bedding, down duvets, minibar, in-room safe

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Breakfast available

Explore the area

View in a map
No 288 Shanghai East Road, Taicang, Suzhou, Jiangsu, 215400
  • Place, Wanda Plaza
    ‪1 min drive‬
  • Place, Haitian Temple
    ‪3 min drive‬
  • Place, Zhangpu Former Residence
    ‪8 min drive‬
  • Airport, Shanghai (SHA-Hongqiao Intl.)
    ‪64 min drive‬

Room options

View all photos for Traditional Room, 1 King Bed

Premium bedding, down duvets, minibar, in-room safe

Traditional Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Traditional Room, 2 Single Beds

Premium bedding, down duvets, minibar, in-room safe

Traditional Room, 2 Single Beds

  • 40 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed

Premium bedding, down duvets, minibar, in-room safe

Deluxe Room, 1 King Bed

  • 45 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Room, 1 King Bed

Premium bedding, down duvets, minibar, in-room safe

Superior Room, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • 45 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Club Room, 1 King Bed

Premium bedding, down duvets, minibar, in-room safe

Club Room, 1 King Bed

  • 40 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Club Room, 2 Single Beds

Premium bedding, down duvets, minibar, in-room safe

Club Room, 2 Single Beds

  • 40 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Comfort Suite, 1 Bedroom

Comfort Suite, 1 Bedroom | Premium bedding, down duvets, minibar, in-room safe

Comfort Suite, 1 Bedroom

  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Single Room, 1 Bedroom, Executive Level

Premium bedding, down duvets, minibar, in-room safe

Executive Single Room, 1 Bedroom, Executive Level

  • 80 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

Similar properties

Daily buffet breakfast for a fee
Holiday Inn Taicang City Centre by IHG
Suzhou
  • Pool
  • Hot tub
  • Parking included
  • Free Wi-Fi
4.2 out of 5, Very good, 37 reviews
Holiday Inn Taicang City Centre by IHG

About this property

Four Points by Sheraton Taicang

Along with 2 restaurants, this hotel has a fitness centre and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a business centre, conference space and concierge services are on-site. Housekeeping is available on request.
Four Points by Sheraton Taicang offers 437 air-conditioned accommodations, which are accessible via exterior corridors, and features washers/dryers and minibars. This accommodation offers separate sitting areas. Beds feature down duvets and premium bedding. A pillow menu is available. 42-inch LCD televisions come with satellite channels. Bathrooms include a separate bath and shower with a deep soaking bath, bathrobes, slippers and bidets.

This Suzhou hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include laptop-compatible safes and complimentary bottles of water. Housekeeping is offered on a daily basis and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness centre.
With your stay at Four Points by Sheraton Taicang, you're connected to a shopping centre and just a quick walk from Wanda Plaza. Free WiFi in public areas, free self-parking and 2 restaurants are available.
  • Free WiFi and wired Internet
  • Free self-parking
  • Enjoy a bite to eat at one of the 2 restaurants
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a gym
  • 6 minutes on foot from Wanda Plaza and a 4-minute drive from Zhangpu Former Residence
  • Airport shuttle service available for a fee
There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. A business centre and a meeting room are available.

Public spaces have free WiFi and wired Internet. A fitness centre, multilingual staff, and concierge services are also featured at the business-friendly Four Points by Sheraton Taicang. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 4-star Suzhou hotel.

For a fee, guests can enjoy a buffet breakfast daily.
Eatery – This restaurant serves breakfast, brunch, lunch and dinner.
Spice – This restaurant serves lunch and dinner. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available for a fee: CNY 120 per person
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Eatery
  • Spice

Things to do

  • Bicycles
  • Gym
  • TV in common areas

Family friendly

  • In-room cot
  • In-room washing machine/dryer
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Business centre
  • Conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in bathtub
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Phone accessibility kit
  • Stair-free path to entrance
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 19 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 2008
  • Comprehensive food waste policy
  • Designated smoking areas
  • Double-glazed windows
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Separate sitting area
  • Washer/dryer
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Four Points by Sheraton Taicang

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 200.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 120 per person
  • Airport shuttle fee: CNY 850 per vehicle (one way)
  • Rollaway bed fee: CNY 200.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

Four Points Sheraton Hotel Taicang
Four Points Sheraton Taicang
Four Points Taicang
Sheraton Taicang
Four Points Sheraton Taicang Hotel
Four Points by Sheraton Taicang Hotel
Four Points by Sheraton Taicang Suzhou
Four Points by Sheraton Taicang Hotel Suzhou

Four Points by Sheraton Taicang Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 38 out of 86 reviews
Rating 8 - Good. 36 out of 86 reviews
Rating 6 - Okay. 8 out of 86 reviews
Rating 4 - Poor. 4 out of 86 reviews
Rating 2 - Terrible. 0 out of 86 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

4/10 Poor

Mark

Disliked: Cleanliness, property conditions & facilities
I have been using that hotel for 15 years and it has really gone down hill!!!!! the food was cold the TV had limited channels for foreign visitor I will not be back
Stayed 1 night in Sep 2025
Verified

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities

Worst buffet I have ever been

Bad experience, especially the buffet is like a disaster, the worst buffet I have ever been.
Stayed 1 night in Apr 2023
Verified

8/10 Good

Verified traveller

Liked: Property conditions & facilities
대체적으로 만족합니다. 다음번 출장에도 재사용 용의 있습니다
Stayed 4 nights in Jul 2025
Verified

8/10 Good

PO-CHANG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

住宿評價

房間整潔乾淨！
Stayed 2 nights in Jul 2025
Verified

4/10 Poor

GUENHONG

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

담배 냄새랑 노인네 냄새가 나요

담배 찐 냄새가 나요..
Stayed 1 night in Sep 2024
Verified

8/10 Good

Taehwan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
가격대비 좋은호텔입니다
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

SANGYUN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

전부 만족! 석식은 꼭 추천

타이캉 쪽 숙소를 잡으실때 추천드립니다. 특히 조식과 석식을 포함한 패키지는 실용적이며 합리적입니다. 조식과 석식은 모두 뷔페로 구성되어져 있고 메뉴가 상이합니다. 석식은 맥주와 와인까지 제공되어 만족스러운 식사였습니다. 매일매일 청소를 해주며 물과 비품들을 채워주었습니다. 수영장은 이용하기에는 좋았으나 특별함은 없었고 체육관 또한 특별함이 없는 체육관이었습니다. 자전거를 빌려서 동네를 돌아다니기 좋았습니다. 다만 주변에 갈만한곳이 없어 완다프라자를 왕복하고 동네를 돌아다니는 것이 전부인게 아쉽습니다. 호텔에서 오른쪽으로 돌아가면 잭스 홈이라는 펍이 있는데 사장님이 아주 좋으신 분입니다. 맥주한잔하시려면 여기에서 드시길 추천합니다.
Stayed 9 nights in Sep 2023
Verified

8/10 Good

Yeonchun

Liked: Cleanliness, staff & service, room comfort
근접성, 직원 친절도 및 식사의 질이 우수합니다. 하지만 오래된 호텔이라 방 내부가 좀 낡은것이 아쉬운 점입니다. 하지만 전체적으로 만족합니다.
Stayed 9 nights in Sep 2023
Verified

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
部屋にバスタオルが無かった。
Stayed 1 night in Jan 2020
Verified

8/10 Good

Super　Jeter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
かれこれ、６～７回ほど利用させて貰いましたが、毎回気持ち良く過ごさせて頂いております。今後も蘇州に行く際は、利用したいと思います。
Stayed 2 nights in Dec 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Very good clean, service and quiet.good location Easy going to anther please.l like the hotel.next time we Should be coming back this hotel.thanks .
Stayed 1 night in Oct 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
깨끗하고 조용해서 좋았어요. 주변에 음식점도 많고 특히 100미터 거리에 쇼핑시설 "완다광창" 있어서 좋았어요
Stayed 3 nights in Oct 2019
Verified

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel

Great location. Friendly staff. Clean Roms. Food western breakfest. Very good 4 Star hotel. I recommend this hotel
Stayed 1 night in Oct 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
挺好
Stayed 2 nights in Oct 2019
Verified

10/10 Excellent

Yoji

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

エリア最高のホテル

太倉エリアにおいて最高ランクのホテルです　　ヨーロッパからの滞在客が多くローカル色の全くないホテル
Stayed 6 nights in Aug 2019
Verified

8/10 Good

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

First priority Taicang hotel

Four Point is a very well kept hotel, with a dedicated staf that provide exelent service. Access to the hotel is fine, close to highway. Breakfast buffet is Chinese style combined with dishes from continental breakfast. The hotel is all over well kept and clean, although rugs seem very used. Western style restaurant next door, and within 10 minutes walk, the Wanda Plaza, a shopping center, with many places to eat, and many different types of restaurant This is my 5th.visit at the hotel, and next time I am in Taicang, Four Point is the first chosen.
Stayed 3 nights in Jul 2019
Verified

6/10 Okay

Verified traveller

Disliked: Staff & service
출장 다녀오고 영수증 재발급 요청으로 전화 했는데.. 3분을 거쳐야 영어가능자가 나오고 영어 가능자는 불친절 하네요.. 그냥 전화 끊어버리심요
Stayed 1 night in Jul 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
蘇州への出張の際は、いつも使わさせて頂いております。 徒歩で行けるショッピングセンター（ワンダ）もあり、フードコートも充実していて非常に便利です。朝食は洋食・中華のバイキング形式で、個人的には美味しく思います。又、次回も使いたいと思います。
Stayed 2 nights in May 2019
Verified

10/10 Excellent

Yoji

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

フロントスタッフ

フロントスタッフの資質に差があるのが気になる
Stayed 4 nights in May 2019
Verified

8/10 Good

Joseph

Liked: Room comfort
시설이 조금 지저분함
Stayed 1 night in Mar 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

太倉最棒的酒店

這是第三次入住，無可挑惕。飯店設備新穎，服務到位，早餐豐富美味，睡床舒適，房間無異味。
Stayed 1 night in Mar 2019
Verified

10/10 Excellent

Yoji

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

スタッフのホスピタリティが最高

スタッフのホスピタリティが最高　朝食メニューも豊富で美味しい　ビジネスマンとしてはロケーションはもちろん快適性や近隣の利便性、勿論ワールドクラスホテルグループとしての安心・安全が体験できるホテル
Stayed 11 nights in Jan 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, relatively free of city traffic.....
Stayed 1 night in Jan 2019
Verified

10/10 Excellent

Choul Woo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel near by Shanghai

It was very good stay for business trip. Breakfast and hotel room was so nice.
Stayed 3 nights in Jul 2018
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

不錯的入住體驗

大廳很氣派，房間大小適中，乾淨整潔，無異味，床鋪很舒適，早餐品質不錯，服務人員很客氣周到。

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