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Holiday Inn Express Swindon - West by IHG

3.0 star property

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Photo gallery for Holiday Inn Express Swindon - West by IHG

Bar (on property)
Lobby sitting area
Property entrance
Reception
Standard Room (with Free Hot Breakfast) | Desk, blackout curtains, iron/ironing board, free cots/infant beds

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Frankland Road, Swindon, England, SN5 8UD
  • Place, Lydiard Park
    ‪18 min walk‬
  • Place, Studley Grange Garden and Leisure Park
    ‪1 min drive‬
  • Place, Laserquest Swindon
    ‪3 min drive‬
  • Airport, Oxford (OXF)
    ‪63 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed (with Free Hot Breakfast)

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 1 Double Bed (with Free Hot Breakfast)

9.0 out of 10
Wonderful
(45 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Accessible (with Free Hot Breakfast)

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 1 Double Bed, Accessible (with Free Hot Breakfast)

9.4 out of 10
Exceptional
(8 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room (with Free Hot Breakfast)

Standard Room (with Free Hot Breakfast) | Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room (with Free Hot Breakfast)

9.4 out of 10
Exceptional
(3 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 2 Single Beds (with Free Hot Breakfast)

Standard Room, 2 Single Beds (with Free Hot Breakfast) | Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 2 Single Beds (with Free Hot Breakfast)

9.2 out of 10
Wonderful
(14 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Double Bed with Sofa bed (with Free Hot Breakfast)

Standard Room, 1 Double Bed with Sofa bed (with Free Hot Breakfast) | Room amenity

Standard Room, 1 Double Bed with Sofa bed (with Free Hot Breakfast)

8.8 out of 10
Excellent
(28 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

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About this property

Holiday Inn Express Swindon - West by IHG

Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a business centre, a 24-hour front desk and express check-out.
Holiday Inn Express Swindon - West by IHG offers 121 air-conditioned accommodations with coffee/tea makers and a hairdryer. 32-inch flat-screen televisions come with premium cable channels.

Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the free breakfast at Holiday Inn Express Swindon - West by IHG. During your stay, you'll be within walking distance of Lydiard Park. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Amenities include a front desk safe, a business centre and 4 meeting rooms
  • Guests have great things to say about the breakfast and the clean guestrooms
  • Just a 2-minute drive from Lydiard Park and 5 minutes from Swindon Designer Outlet
  • Pets welcome for a fee (restrictions apply)
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

Business amenities include a business centre and 4 meeting rooms. The business-friendly Holiday Inn Express Swindon - West by IHG also features a vending machine, express check-out, and a front desk safe. Free self parking is available.

This 3-star Swindon hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6 AM to 9:30 AM and at the weekend from 7 AM to 11 AM.
Holiday Inn Express Swindon - West by IHG has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6 AM to 9:30 AM on weekdays and 7 AM to 11 AM on weekends
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • In-room cot
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • 4 meeting rooms
  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Grab bar near toilet (89 centimetre high)
  • Handrails in hallways (89 centimetre high)
  • Handrails in stairways (89 centimetre high)
  • Lift (109 centimetre wide door)
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: GBP 30 per pet, per stay
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: GBP 30 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and mobile payments; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express M4
Holiday Inn Express M4 Jct 16
Holiday Inn Express M4 Jct 16 Hotel
Holiday Inn Express M4 Jct 16 Hotel Swindon West
Holiday Inn Express Swindon West
Holiday Inn Express Swindon West M4
Holiday Inn Express Swindon West M4 Jct 16
Swindon West Holiday Inn Express
Holiday Inn Express Swindon West M4 Jct 16 Hotel
Holiday Inn Express Swindon West Hotel
Jct 16 Hotel Swindon
Express Swindon West By Ihg
Holiday Inn Express Swindon West
Holiday Inn Express Swindon West by IHG
Holiday Inn Express Swindon West an IHG Hotel
Holiday Inn Express Swindon - West by IHG Hotel
Holiday Inn Express Swindon - West by IHG Swindon
Holiday Inn Express Swindon - West by IHG Hotel Swindon

Holiday Inn Express Swindon - West by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 592 out of 1001 reviews
Rating 8 - Good. 297 out of 1001 reviews
Rating 6 - Okay. 77 out of 1001 reviews
Rating 4 - Poor. 18 out of 1001 reviews
Rating 2 - Terrible. 17 out of 1001 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Kim

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect. Wonderfully clean, staff bent over backwards to help and accommodate our needs. Chloe was an angel in disguise-genuine lovely young woman ☺️
Stayed 3 nights in Nov 2025

10/10 Excellent

Jean

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless, nice and warm, and roomy. Staff were very friendly, especislly Sean who was very helpfull. Think the menu could do eith a few more choices, but other than that, impressed with Holiday Inn.
Stayed 3 nights in Nov 2025

10/10 Excellent

PHILIP

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Although close to M4, hotel was very quiet. No motorway noise. Check in was carried out in a quick but informative manner by a very pleasant helpful young lady. Room was located on first floor and was clean and tidy and warm on entering. Evening food menu had a reasonable selection to choose from and no complaints with our choices. Bar service was efficient with a reasonable selection of drinks. Breakfast was a typical hotel breakfast and was plentiful and tasty. The breakfast area was managed by the reception staff who carried out their duties in a friendly efficient manner. Free parking is a bonus at the hotel. More than happy to stay their again if in the area.
Stayed 1 night in Nov 2025

10/10 Excellent

Lee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant staff so helpful loved are stay
Stayed 1 night in Nov 2025

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really great experience from beginning to end. Very welcoming reception staff and clean and comfortable room.
Stayed 1 night in Nov 2025

10/10 Excellent

Aron

Stayed 1 night in Nov 2025

6/10 Okay

Paul

Stayed 1 night in Nov 2025

6/10 Okay

Reginald, elizabethtown

Yes
Stayed 3 nights in Nov 2025

10/10 Excellent

Jen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room spotless, staff friendly, breakfast was excellent. Only used the bar to order dinner.
Stayed 1 night in Nov 2025

8/10 Good

sim

Stayed 1 night in Nov 2025

10/10 Excellent

Jeremy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very helpful receptionist on arrival . Others in my party didn't check in until nearly midnight so different check in staff but also very friendly, helpful and efficient. Breakfast was good - help yourself buffet style, but they did close the service bang on time so make sure you are there and served before the cut off. Rooms were spotless, comfortable and well appointed. Standard and type C USB charging points in several spots in the room. Wi Fi connection was good. Lots of parking spaces. Couldn't really fault it and great value for money.
Stayed 1 night in Nov 2025

10/10 Excellent

ELizabeth

Stayed 1 night in Nov 2025

10/10 Excellent

Neil

Stayed 1 night in Oct 2025

10/10 Excellent

John

Business traveller
You guys didn’t tell the hotel I paid for it so I had to be challenged and prove I did Rubbish
Stayed 1 night in Oct 2025

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was stated as 06:00 which was key for an appointment. Came down for breakfast to see a sign stating 06:30, so too late unfortunately. Apart from that, the rest was excellent.
Stayed 1 night in Oct 2025

10/10 Excellent

Donald

Stayed 3 nights in Oct 2025

8/10 Good

Darko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and quiet accommodation, clean room, plenty of food offered for breakfast everyone can get what they like.
Stayed 1 night in Oct 2025

10/10 Excellent

Penny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was very well located near Swindon retail outlet. It was very clean and the bed was comfortable. The breakfast was plentiful and of good quality and being a buffet meant you could have as much or as little of everything as you wanted. The man on reception, at check in, was really welcoming, friendly and efficient. Overall, a great stay.
Stayed 1 night in Oct 2025

10/10 Excellent

Quoc Hung

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very enjoy and relax
Stayed 1 night in Oct 2025

8/10 Good

Michelle

Stayed 1 night in Oct 2025

8/10 Good

C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay in gemeral however we were woke at 3am by an abusive guest shouting, swearing and banging on doors. I did ask them to keep it down as it was very late and were and others were trying to slerp, she however replied with abuse and carried on. I called reception and the night msnager attended, i believe he too was met with the same amount of abuse. The hotel gandled it the best they could. Just an unfortunate experience.
Stayed 2 nights in Oct 2025

10/10 Excellent

Thomas

Liked: Staff & service
Stayed 1 night in Sep 2025

6/10 Okay

Robert

Business traveller
Liked: Cleanliness
No car park spaces available on arrival. Check in ok but friendlier staff on the morning shift when leaving. Both evening staff were grumpy and “doing you a favour” by doing their job. Customer lift has seen better days and food offer was ok for dinner and breakfast. Unlikely to return.
Stayed 1 night in Oct 2025

8/10 Good

donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reasonable stay helpful staff. Had a burger for dinner what not great quality fries were nice. Some noise from traffic. Breakfast was decent nice choice.
Stayed 1 night in Sep 2025

10/10 Excellent

Paula

Liked: Property conditions & facilities, room comfort
Couldn’t fault it clean comfortable rooms excellent breakfast with plenty of choice everything we needed for a weekend away exploring the Cotswolds, excellent value for money.
Stayed 2 nights in Oct 2025