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Mountain Heritage Hotel

4.5 star property

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Photo gallery for Mountain Heritage Hotel

Daily buffet breakfast (AUD 35 per person)
View from property
Front of property
Interior detail
Terrace/patio

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
Apex & Lovel Streets, Katoomba, NSW, 2780
  • Place, Blue Mountains Cultural Centre
    ‪7 min walk‬
  • Place, Three Sisters
    ‪4 min drive‬
  • Place, Katoomba Scenic World
    ‪4 min drive‬

Room options

View all photos for Heritage Room

Premium bedding, pillow-top beds, desk, laptop workspace

Heritage Room

9.2 out of 10
Wonderful
(36 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Mountain View Room

Mountain View Room | Premium bedding, pillow-top beds, desk, laptop workspace

Mountain View Room

9.8 out of 10
Exceptional
(17 reviews)
  • Mountain view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Heritage Spa and Fireplace Room

Heritage Spa and Fireplace Room | Premium bedding, pillow-top beds, desk, laptop workspace

Heritage Spa and Fireplace Room

9.8 out of 10
Exceptional
(23 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Heritage Suite

Premium bedding, pillow-top beds, desk, laptop workspace

Heritage Suite

9.4 out of 10
Exceptional
(15 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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About this property

Mountain Heritage Hotel

A restaurant, a fitness centre and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a seasonal outdoor pool, a business centre and conference space are on-site.
Mountain Heritage Hotel offers 41 air-conditioned accommodations with espresso makers and complimentary bottles of water. Pillowtop beds feature premium bedding. Fridges and coffee/tea makers are provided.

32-inch LCD televisions come with digital channels. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre and a seasonal outdoor pool.

Children aged under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Mountain Heritage Hotel. During your stay, you'll be within walking distance of Blue Mountains Cultural Centre. Free WiFi in public areas, free self-parking and a restaurant are available.
  • Free Wi-Fi in some public areas
  • Free self-parking and extended parking
  • Enjoy garden views while dining at Jamison Views Restaurant
  • Buffet breakfast served daily for a fee
  • Take a swim in the seasonal outdoor pool
  • Amenities include a business centre, 2 meeting rooms and conference space
  • On-site recreation includes a gym
  • 10 minutes by foot from Blue Mountains Cultural Centre and a 2-minute drive from Leura Mall
Mountain Heritage Hotel offers its guests a fitness centre and a seasonal outdoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business centre and 2 meeting rooms are available. Event space at this hotel measures 3854 square feet (358 square metres) and includes conference space. A library, a terrace, and an arcade/games room are also featured at the luxury Mountain Heritage Hotel. Free self parking is available.

This 4.5-star Katoomba hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:30 AM.
Jamison Views Restaurant – Overlooking the garden, this restaurant only serves breakfast. Guests can enjoy drinks at the bar. Reservations are required.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free uncovered extended parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: AUD 35 for adults and AUD 20 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Jamison Views Restaurant

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Books
  • Games
  • Gym
  • Library
  • Seasonal outdoor pool
  • Table tennis

Family friendly

  • Arcade/game room
  • Children's games
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • 2 meeting rooms
  • 3,854 square feet of conference space
  • Business centre

Outdoors

  • Garden
  • In a national park
  • In the mountains
  • Pool loungers
  • Terrace

Accessibility

  • No lift

More

  • 2 buildings
  • 3 floors
  • Built in 1908
  • Edwardian architecture
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • 32-inch LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 8:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 2 per cent for credit card payments
The front desk is open Sunday - Thursday (8:00 AM - 9:00 PM) and Friday - Saturday (8:00 AM - 10:00 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday and Sunday:
  • Bar/lounge
  • Restaurant

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 100.0 per day.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AUD 35 for adults and from AUD 20 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 100.0 per day
  • Credit card charges are subject to a surcharge of 2 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property's front desk is open during the following times:
  • Sunday - Thursday: 8:00 AM - 9:00 PM
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 3:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
Property Registration Number 2780
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in October and close in April.
  • Pool access available from 8:00 AM to 8:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Mountain Heritage Hotel Retreat
Mountain Heritage Hotel Retreat Katoomba
Mountain Heritage Retreat
Mountain Heritage Retreat Katoomba
Mountain Heritage Hotel Katoomba
Mountain Heritage Katoomba
Mountain Heritage Hotel Spa Retreat
Hotel Mountain Heritage Blue Mountains Katoomba
Hotel Mountain Heritage Blue Mountains
Mountain Heritage Blue Mountains Katoomba
Mountain Heritage Blue Mountains
Mountain Heritage Hotel
Mountain Heritage Hotel Hotel
Mountain Heritage Hotel Katoomba
Mountain Heritage Hotel Hotel Katoomba
Hotel Mountain Heritage Blue Mountains

Mountain Heritage Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 523 out of 1001 reviews
Rating 8 - Good. 316 out of 1001 reviews
Rating 6 - Okay. 117 out of 1001 reviews
Rating 4 - Poor. 33 out of 1001 reviews
Rating 2 - Terrible. 12 out of 1001 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Jacqueline

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely Pool to cool off in after a day spent walking through the Blue Mountains. Room was delightful with a gorgeous view. Staff were attentive, considerate and courteous. When a hiccup occurred they kindly sorted it. Thank you. Oh and the pianist - AWESOME!
Stayed 3 nights in Jan 2026

10/10 Excellent

Bethany

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Lovely spot with incredible views, feels like a step back in time. Staff were great and the room was comfortable.
Stayed 1 night in Jan 2026

10/10 Excellent

Hayley

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The location was excellent. Staff were kind and incredibly helpful. Would definitely return
Stayed 1 night in Jan 2026

10/10 Excellent

Yi-Chang

Stayed 1 night in Jan 2026

8/10 Good

Danya, Victoria

Liked: Amenities, property conditions & facilities
This is a very old building. Really needs some updating, paint, good power washing. Ex. Old single pane windows with spiders inside! The rugs are very old and stained in the room, cracked sink and caulking in tub is really yucky. The staff are very nice and they make it feel more upscale than the hotel actually is. Breakfast is nice, service is nice, mountain view is beautiful over a street and homes though. I don’t mind old but there is ways to keep it vintage with newer upgrades for a more pleasant stay.
Stayed 1 night in Jan 2026

8/10 Good

Brad

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean. Lovely stay, great service.
Stayed 1 night in Jan 2026

10/10 Excellent

Lyn

Liked: Cleanliness, staff & service, amenities
The check in was quick and easy with lovely staff. The room was clean, spacious and had everything we needed. The restaurant was amazing with great food and views. Happy hour before dinner was relaxing in the lounge area with lovely cocktails, a view and a piano player.
Stayed 1 night in Jan 2026

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities
What a great experience. Lovely old place, full of character and fabulous staff.
Stayed 1 night in Jan 2026

2/10 Terrible

Donna

Disliked: Cleanliness, staff & service, amenities
Room image was misleading and looked at their tin roof. The amenities were old and needed a new iron. The wait staff were rude. Will not stay again. Disappointed as last year it was amazing.
View from the window.
Stayed 1 night in Dec 2025

8/10 Good

Sariel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2025

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, amenities
Friendly staff Eric giving all the information it need to make stay extra lovely
Stayed 1 night in Dec 2025

10/10 Excellent

Michelle

Liked: Cleanliness
M wife and I had a very restful two nights and loved the history of the hotel. We plan to return for the Christmas in July event in 2026.
Stayed 2 nights in Dec 2025

8/10 Good

Maryanne

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely spacious and comfortable room, spa bath was great, great restaurant with amazing views, the views from our room if the mountain was also great. Everything we needed was there onsite.
Stayed 4 nights in Nov 2025

10/10 Excellent

Conor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were excellent, the location is great, particularly the view from the dining room and patio.
Stayed 2 nights in Nov 2025

6/10 Okay

Michael

Liked: Staff & service
Room was clean but everything in the hotel is faded and worn. They are trading on the views given from some rooms and dining area. A lift is definitely required as the stairs are steep and narrow. Breakfast was adequate but the hot options needed to be microwaved as they were nearly cold. Would not stay again. Except for the view a standard motel has better rooms.
Stayed 2 nights in Nov 2025

6/10 Okay

Mario

Travelled with partner
Liked: Cleanliness, amenities
The initial room was unsatisfactory. The power point in the bathroom was faulty - any item plugged in was loose thus posed a danger, the air con was poorly placed as it directed air over the bed, there were no flyscreens on the windows so if opened let in insects, and the TV exhibited problems even the staff couldn't figure out. I asked for another room and we were moved to that room which was better. The staff were courteous and helpful and the dinner at the Jamieson was very good. The Friday night entertainment - piano in the bar - was very enjoyable as well.
Stayed 3 nights in Nov 2025

10/10 Excellent

George

Liked: Cleanliness, amenities, property conditions & facilities
Great location. Very friendly service.
Stayed 1 night in Nov 2025

10/10 Excellent

Vijaya

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff!
Stayed 1 night in Nov 2025

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, amenities
Nice Place to stay, nice big rooms and Staff were very welcoming. Wish we had more time to explore the area.
Stayed 1 night in Nov 2025

6/10 Okay

STEPHEN

Stayed 4 nights in Nov 2025

10/10 Excellent

Sandra

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful place to stay with magnificent views. Staff were courteous and helpful and the room clean and spacious.
Sunset view from our balcony.
Stayed 3 nights in Nov 2025

10/10 Excellent

Zoe

Stayed 1 night in Nov 2025

10/10 Excellent

avi

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice room
Stayed 1 night in Nov 2025

10/10 Excellent

Magnus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fine
Stayed 1 night in Nov 2025

10/10 Excellent

ellen

Liked: Cleanliness, amenities, property conditions & facilities
Spotless room. Great staff. Excelled and wine snd music
Stayed 3 nights in Oct 2025