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Mountain Heritage Hotel

4.5 star property

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Photo gallery for Mountain Heritage Hotel

Stunning building with a red facade and tower, surrounded by lush gardens and trees.
Enjoy a romantic dinner for two with a scenic mountain view.
Enjoy a serene view of the surrounding residential area and distant mountains from this room's large window.
Stroll through the tranquil garden, surrounded by lush greenery and a soothing multi-tiered fountain.
Relax by the pool surrounded by lush greenery.

Popular amenities

  • Bar
  • Room service
  • Gym
  • Pool
  • Housekeeping

Explore the area

Map
Apex & Lovel Streets, Katoomba, NSW, 2780
  • Three Sisters
    ‪3 min drive‬
  • Echo Point Lookout
    ‪3 min drive‬
  • Katoomba Scenic World
    ‪3 min drive‬

Room options

View all photos for Heritage Spa and Fireplace Room

1 bedroom, premium bedding, pillow-top beds, desk

Heritage Spa and Fireplace Room

9.8 out of 10
Exceptional
(17 reviews)
  • 34 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Heritage Suite

1 bedroom, premium bedding, pillow-top beds, desk

Heritage Suite

9.4 out of 10
Exceptional
(12 reviews)
  • 41 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Mountain View Room

Mountain View Room | Terrace/patio

Mountain View Room

9.8 out of 10
Exceptional
(12 reviews)
  • 26 sq m
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Heritage Room

1 bedroom, premium bedding, pillow-top beds, desk

Heritage Room

9.0 out of 10
Wonderful
(25 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed

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  • Parking included
  • Free WiFi
  • Air conditioning
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4.6 out of 5, Wonderful, (603)
The price is €215
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includes taxes & fees
8 Aug - 9 Aug
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About this property

Mountain Heritage Hotel

Luxury hotel with fitness centre and seasonal outdoor pool
A restaurant, a fitness centre and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, a conference centre and a seasonal outdoor pool.
Mountain Heritage Hotel offers 41 air-conditioned accommodations with espresso makers and complimentary bottles of water. Pillowtop beds feature premium bedding. Fridges and coffee/tea makers are provided.

38-inch LCD televisions come with premium cable channels and first-run films. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre and a seasonal outdoor pool.

Children aged under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Mountain Heritage Hotel. During your stay, you're just a quick walk from Blue Mountains Cultural Centre. Free WiFi in public areas, free self-parking and a restaurant are available.
  • Free Wi-Fi in some public areas
  • Free self-parking, extended parking and Motorhome/coach/lorry parking
  • Enjoy local and international cuisine and garden views while dining at Jamison Views Restaurant
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym and a playground
  • 10 minutes by foot from Blue Mountains Cultural Centre and a 2-minute drive from Leura Mall
Mountain Heritage Hotel offers its guests a fitness centre and a seasonal outdoor pool. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business centre and 5 meeting rooms are available. Event space at this hotel measures 3854 square feet (358 square metres) and includes a conference centre. A library, a terrace, and an arcade/games room are also featured at the luxury Mountain Heritage Hotel. Free self parking is available.

This 4.5-star Katoomba hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:00 AM to 10:30 AM.
Jamison Views Restaurant – Overlooking the garden, this restaurant specialises in local and international cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. Reservations are required.
Room service (during limited hours) is available.

Languages

English, Filipino, French, German, Italian, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free uncovered extended parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:30 AM for a fee: AUD 25 for adults and AUD 18 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Jamison Views Restaurant

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Books
  • Games
  • Gym
  • Library
  • Playground
  • Seasonal outdoor pool
  • Table tennis

Family friendly

  • Arcade/game room
  • Children's games
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5 meeting rooms
  • Business centre
  • Conference centre (3,854 square foot of space)

Outdoors

  • Garden
  • In a national park
  • In the mountains
  • Pool loungers
  • Terrace

Accessibility

  • No lift

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Built in 1908
  • Edwardian architecture
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • 38-inch LCD TV with premium cable channels
  • First-run films

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 8:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 2 per cent for credit card payments
The front desk is open daily from 8:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday and Sunday:
  • Bar/lounge
  • Restaurant

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 100.0 per day.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately AUD 25 for adults and from AUD 18 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 100.0 per day
  • Credit card charges are subject to a surcharge of 2 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
The front desk at this property is open daily from 8:00 AM - 10:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 3:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
Property Registration Number 2780
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in October and close in April.
  • Pool access available from 8:00 AM to 8:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Mountain Heritage Hotel Retreat
Mountain Heritage Hotel Retreat Katoomba
Mountain Heritage Retreat
Mountain Heritage Retreat Katoomba
Mountain Heritage Hotel Katoomba
Mountain Heritage Katoomba
Mountain Heritage Hotel Spa Retreat
Hotel Mountain Heritage Blue Mountains Katoomba
Hotel Mountain Heritage Blue Mountains
Mountain Heritage Blue Mountains Katoomba
Mountain Heritage Blue Mountains
Mountain Heritage Hotel
Mountain Heritage Hotel Hotel
Mountain Heritage Hotel Katoomba
Mountain Heritage Hotel Hotel Katoomba
Hotel Mountain Heritage Blue Mountains

Mountain Heritage Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 509 out of 1009 reviews
Rating 8 - Good. 337 out of 1009 reviews
Rating 6 - Okay. 119 out of 1009 reviews
Rating 4 - Poor. 33 out of 1009 reviews
Rating 2 - Terrible. 11 out of 1009 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Apr 2025

10/10 Excellent

M

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were big clean and spacious. We loved the spa bath tub in the room which was perfect after a long hike.
Stayed 2 nights in Apr 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

QING

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel
Stayed 2 nights in Mar 2025

10/10 Excellent

Becky

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
An absolute gem. We only spent a night and would love to have stayed longer. Beautifully kept building and gardens. Our room was seperate from the main building with superb views. The staff were welcoming, professional and friendly. A delicious breakfast, also catering for my son with allergies. We will definitely be back!
Stayed 1 night in Apr 2025

10/10 Excellent

Luke

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful spot for a getaway. We loved the new menu in the restaurant. We shall definitely be back.
Stayed 2 nights in Apr 2025

10/10 Excellent

Kevin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were wonderfull
Stayed 2 nights in Apr 2025

10/10 Excellent

Edward

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Old world charm
Stayed 3 nights in Apr 2025

8/10 Good

Kellie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The building was beautiful and well maintained. Reception staff were amazing. Room was clean and comfortable. Restaurant was a bit disappointing. Very expensive and the older waiter was very rude and the food was either undercooked or overcooked. Would stay there again but would probably not eat at the restaurant again.
Stayed 1 night in Apr 2025

10/10 Excellent

Krishna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly, helpful, courteous staff. Excellent dinner at the restaurant. Plenty of parking place and great view from the room. Will go back for sure.
Stayed 1 night in Mar 2025

10/10 Excellent

Mark

Stayed 1 night in Mar 2025

10/10 Excellent

Charlotte

Stayed 2 nights in Mar 2025

10/10 Excellent

John, Langley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a wonderful place to base your Blue Mountain excursions from. Excellent.
Stayed 1 night in Mar 2025

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities
The property in many aspects is looking tired; exterior paintwork. The carpets need a good shampoo; just to remove normal wear and tear traffic dirt. Cleaning was generally good but more attention is needed to cleaning into fittings e.g. toilet cystern buttons were clean but the surrounds had small amounts of dirt around them, which would have been easily removed with attention. Still enjoyed our stay there.
Stayed 2 nights in Mar 2025

10/10 Excellent

Nicole, Menzies Creek

Stayed 1 night in Mar 2025

8/10 Good

James

Liked: Cleanliness
Stayed 2 nights in Mar 2025

8/10 Good

Kang

Liked: Cleanliness, staff & service, property conditions & facilities
The restaurant and the room have a good view. Property is within walkable distance to Katoomba.
Stayed 2 nights in Feb 2025

6/10 Okay

Annette

Travelled with partner
Liked: Cleanliness, staff & service
The bed was comfortable. Bathroom small but ok. Bedroom furniture is old and has had a few knocks and scrapes. The breakfast was included in our rate and ok but no fresh fruit so had to pay extra for that. Housekeeping on day one not great as no coffee pods for coffee machine, glasses not cleared and towels not changed. Second day was better. Food in restaurant in the evening was nice and service very good
Stayed 3 nights in Mar 2025

10/10 Excellent

Loyce

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

6/10 Okay

Francis

Stayed 1 night in Mar 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

. Been there before and will go again

A lovely old-world hotel with magnificent views from the lounge and restaurant. Rooms are elegant and spacious. The restaurant was top notch. Been there before and will go again.
Stayed 1 night in Feb 2025

10/10 Excellent

Randy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
lovely stay and wonderful piano player at the bar
Stayed 3 nights in Feb 2025

8/10 Good

Leah

Liked: Staff & service, property conditions & facilities, room comfort
We did have an issue upon check in however this was rectified quickly and the young lady at reception was very help. Situated only a 5 minute easy walk to the centre of town made this accommodation very convenient.
Stayed 2 nights in Feb 2025

10/10 Excellent

Zhala, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Jan 2025

10/10 Excellent

Anthony

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
My wife and I enjoyed our visit very much. The setting, service, dare I say ambience was a delight. Special mention must go to the maestro of the piano who entertained us both Friday and Saturday night. We have already recommended to close friends.
Stayed 2 nights in Jan 2025