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Metropole Katoomba

3.5 star property

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Photo gallery for Metropole Katoomba

Lobby
Interior detail
Deluxe Double or Twin Room, 1 Bedroom | 1 bedroom, premium bedding, minibar, individually decorated
Royal Room | Park view
Reception

Reviews

8.4 out of 10
Very good

Popular amenities

  • Housekeeping
  • Air conditioning
  • Free WiFi
  • Parking included
  • Business services

Explore the area

Map
11-15 Gang Gang Street, Katoomba, NSW, 2780
  • Three Sisters
    ‪3 min drive‬
  • Echo Point Lookout
    ‪3 min drive‬
  • Katoomba Scenic World
    ‪3 min drive‬

Room options

View all photos for Basic Double Room

Basic Double Room | 1 bedroom, premium bedding, minibar, individually decorated

Basic Double Room

  • 10 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Quadruple Room

1 bedroom, premium bedding, minibar, individually decorated

Deluxe Quadruple Room

  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Room, 2 Bedrooms

Family Room, 2 Bedrooms | 1 bedroom, premium bedding, minibar, individually decorated

Family Room, 2 Bedrooms

  • Park view
  • 15 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Single Bed

View all photos for Classic Room, 1 Queen Bed

1 bedroom, premium bedding, minibar, individually decorated

Classic Room, 1 Queen Bed

  • 12 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double or Twin Room, 1 Bedroom

Deluxe Double or Twin Room, 1 Bedroom | 1 bedroom, premium bedding, minibar, individually decorated

Deluxe Double or Twin Room, 1 Bedroom

  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 1 King Bed

Classic Room, 1 King Bed | 1 bedroom, premium bedding, minibar, individually decorated

Classic Room, 1 King Bed

  • 10 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, 1 Queen Bed

1 bedroom, premium bedding, minibar, individually decorated

Deluxe Double Room, 1 Queen Bed

  • 12 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

Metropole Katoomba

Bed & breakfast with free parking, near Katoomba Scenic World
Along with a business centre, this smoke-free bed & breakfast has an arcade/games room and a library. Free WiFi in public areas and free self parking are also provided. Other amenities include express check-in, express check-out and tour/ticket assistance.
Metropole Katoomba offers 24 air-conditioned accommodations with minibars and a hairdryer. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 32-inch flat-screen televisions come with satellite channels.

Bathrooms include a shower. This Katoomba bed & breakfast provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Our customers tell us that they can't get enough of the helpful staff at Metropole Katoomba. During your stay, you're just a quick walk from Blue Mountains Cultural Centre. Features include free WiFi in public areas and free self-parking, plus a business centre.
  • Free WiFi
  • Free self-parking
  • Buffet breakfast served daily for a fee
  • Services include tour or ticket assistance, luggage storage and wedding services
  • Just a 3-minute drive from Katoomba Scenic World and 7 minutes from Blue Mountains National Park
WiFi is free in public spaces. A business centre and meeting rooms are available. A library, a vending machine, and an arcade/games room are also featured at Metropole Katoomba. The bed & breakfast can provide wedding services and tour/ticket assistance. Limited free parking is available on a first-come, first-served basis.

This 3.5-star Katoomba bed & breakfast is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: AUD 19 for adults and AUD 19 for children

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Library

Family friendly

  • Arcade/game room
  • Mini-fridge

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 steps to reach entrance
  • Handrails in hallways (64 centimetre high)
  • Lift (127 centimetre wide door)
  • Thin carpet in room

More

  • 3 floors
  • Built in 1933
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Mini-fridge
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
Express check-out available

Special check-in instructions

The front desk is open daily from 8:30 AM - 4:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours), lockbox

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 50.0 per day.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AUD 19 for adults and from AUD 19 for children
  • Rollaway bed fee: AUD 50.0 per day
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
The front desk at this property is open daily from 8:30 AM - 4:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 5:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and lockbox information. Front desk staff will greet guests on arrival at the property.

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Katoomba Metropole
Metropole Hotel Katoomba
Metropole Katoomba
The Metropole Guesthouse Hotel Katoomba
The Metropole Guesthouse Katoomba, Blue Mountains
Metropole Katoomba B&B
The Metropole Guesthouse Katoomba Blue Mountains
Metropole B&B
Metropole Katoomba Katoomba
Metropole Katoomba Bed & breakfast
Metropole Katoomba Bed & breakfast Katoomba

Metropole Katoomba Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 314 out of 805 reviews
Rating 8 - Good. 351 out of 805 reviews
Rating 6 - Okay. 96 out of 805 reviews
Rating 4 - Poor. 36 out of 805 reviews
Rating 2 - Terrible. 8 out of 805 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Kelsey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, across the street from the train station, so easy to get to. There’s a lift available for heavy luggage, which was nice to not need to carry our bags up the stairs. The hotel was cute, the interior reminded us of the hotel in Gilmore Girls. There’s a library and games room available, but it was a bit hot and stuffy in there for us to use - would be really nice in the winter months, I’m sure. We were there for 1 night and didn’t have a great sleep - we heard a lot of noise coming from the courtyard/hallways/other rooms, and the bed was quite firm, so any movement would wake each other up. Staff was very friendly and provided a lot of recommendations for restaurants/cafes in the area.
Stayed 1 night in Mar 2025

8/10 Good

Cathy, lake Stevens

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything you have come to expect from an older hotel. Staff is nice. Limited desk hours. Rooms were clean. Super close to train which made transportation easy!
Stayed 3 nights in Feb 2025

10/10 Excellent

Leah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was in a great location. Directly across the streer from the Katoomba train station. There were many dining options within a short walking distance from the hotel. Our room was large and comfortable. We would recommend staying there for easy access, comfort, and friendly atmosphere.
Stayed 3 nights in Feb 2025

10/10 Excellent

Oxana

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great stay and staff were extremely helpful
Stayed 1 night in Feb 2025

10/10 Excellent

Kim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my 2nd stay at Metropole and I was fortunate enough to nab one of the newly renovated rooms. It was beautifully styled and the bed was exceptionally comfortable. The check in staff member, Yolande, was so welcoming. It's a gorgeous, unassuming hotel with great rooms and facilities. I highly recommend The Metropole to anyone traveling to the Blue Mountains. I'm looking forward to my next stay!
Stayed 1 night in Feb 2025

8/10 Good

Yuriy

Travelled with family
Liked: Cleanliness, staff & service
Old styled hotel. Large comfy bed. Some droplets falling all night on veranda roof, bothered me...
Stayed 1 night in Feb 2025

6/10 Okay

Jason

Liked: Cleanliness
Disliked: Amenities
Very characterful hotel, although with some significant quirks that may not please everybody
Stayed 2 nights in Feb 2025

8/10 Good

Rachel

Liked: Cleanliness, staff & service, amenities
Quaint Oldy Worldly feel to Hotel. Loved the stained glass windows. The room was very clean and comfortable. The down sides were that the tv remote was broken and their scrambled eggs in the morning were just a slab of egg. Not light and nice
Stayed 1 night in Feb 2025

8/10 Good

Stuart

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoy staying here when exploring nsw
Stayed 1 night in Feb 2025

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

Carl

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

8/10 Good

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities

Katoomba rest

Overnight stay suited us in a good location to shops and restaurants. Bathroom had steps which could be a problem for those with mobility issues but fine for us. Old lift was a bit problematic- slow and didn’t always register. Otherwise, an old hotel with lovely features like a library.
Stayed 1 night in Jan 2025

8/10 Good

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good central hotel

We received a warm welcome for Yolande on reception and she was friendly and helpful throughout our stay. We were upgraded into a newly renovated room which was lovely, comfy bed and plenty of space. It was lacking places to store clothes but overall a nice looking room. The main issue we had was the noise during our stay, we could hear our neighbours e.g. their alarm which woke us up and the beat from the music in the breakfast room was very audible in our room (we were right above the breakfast room). You can tell they are investing money to upgrade the hotel so I hope that better soundproofing is on the list on. Breakfast was okay, small selection of food served buffet style.
Stayed 2 nights in Jan 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable bed and nice linen and towels. The room was clean and everything worked. A very small TV and the fan was too wobbly and squeaky to use overnight. The walls are quite thin, could hear a child coughing in the room next to me. Overall, I’d still stay here again, good value.
Stayed 3 nights in Jan 2025

10/10 Excellent

Carolyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really lovely place, right next to the train station! 1 min walk to bus that takes you to most hiking spots. Really lovely people work there! Overall a great experience! Would stay again!
Stayed 2 nights in Dec 2024

8/10 Good

Francis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Darryl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Kay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was at Christmas, the hotel looked lovely. It is so charming with the stained glass and old furniture, the library and games (I mean cards, etc, not computers) room. I didn’t book a vegan breakfast but I talked to the lovely breakfast chef and she said they could arrange vegan breakfast and also dinners. I slept well, the shower, aircon, tv all worked well. Having a fridge was great. The bed covers and sheets were very comfortable. Being close to the train and the shops is great if you are using public transport. Thanks so much Hotel Metropole.
Stayed 2 nights in Dec 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Yiming

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location of the hotel is at cross street from the train station.
Stayed 1 night in Dec 2024

10/10 Excellent

DRAGAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Joy

Liked: Cleanliness, property conditions & facilities, room comfort

Don’t be put off by the external appearance!

The external appearance is very dated. However inside it is charming. Lots of original features particularly in the library and games rooms upstairs. The inside courtyard area has a charm of its own. Our room was an internal room with no external air (windows opened into internal courtyard) and so we asked for a room with external windows which we could move to. Essential given the area was experiencing a heat wave! Breakfast excellent and plentiful.
Stayed 2 nights in Dec 2024

4/10 Poor

Nikki

Business traveller
Disliked: Staff & service
The place is well located and has a kind of shabby chic about it. But I have *never* had a staff member at a hotel be as rude to me as one of the staff here was. She made some hella big assumptions about me based on her opinion about my appearance I guess and was really belligerent and gross to me. Just disgraceful.
Stayed 3 nights in Nov 2024