Shangri-La Sydney

Choose dates to view prices

Photo gallery for Shangri-La Sydney

2 restaurants; breakfast, lunch and dinner served
Creator video - submitted by Volha’s Travel Vault
2 restaurants; breakfast, lunch and dinner served
Exterior
Separate bathtub and shower, free toiletries, hair dryer, bathrobes

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
176 Cumberland Street, The Rocks, NSW, 2000
  • Place, The Rocks Markets
    ‪5 min walk‬
  • Place, Circular Quay
    ‪10 min walk‬
  • Place, Sydney Opera House
    ‪16 min walk‬
  • Airport, Sydney, NSW (SYD-Kingsford Smith Intl.)
    ‪14 min drive‬

Room options

Deluxe Harbour Bridge Room

  • Sleeps 2
  • Free Wi-Fi

Horizon Club Sydney Harbour Room

  • Sleeps 3
  • Free Wi-Fi

Deluxe Barangaroo City King

9.2 out of 10
Wonderful
(129 reviews)
  • City view
  • 40 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Deluxe Room, 2 Single Beds (Barangaroo City)

9.0 out of 10
Wonderful
(31 reviews)
  • City view
  • 40 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

Deluxe Harbour Bridge King Room

9.6 out of 10
Exceptional
(29 reviews)
  • Partial sea view
  • 45 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Deluxe Harbour Bridge Twin Room

8.6 out of 10
Excellent
(18 reviews)
  • Partial sea view
  • 50 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

Deluxe Opera House, Room, 1 King Bed, City View

9.4 out of 10
Exceptional
(129 reviews)
  • City view
  • 40 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Deluxe Opera House, 2 Single Beds, City View

9.2 out of 10
Wonderful
(20 reviews)
  • City view
  • 40 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

Executive Barangaroo Harbour 1 King (High Floor)

9.0 out of 10
Wonderful
(65 reviews)
  • Bay view
  • 40 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Executive Barangaroo 2 Double Beds (High Floor)

9.4 out of 10
Exceptional
(31 reviews)
  • Bay view
  • 40 sq m
  • Sleeps 3
  • 2 Double Beds
  • Free Wi-Fi

Executive Sydney Harbour 2 Double Beds (High Floor)

9.8 out of 10
Exceptional
(20 reviews)
  • Harbour view
  • 50 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

Executive Opera House City 1 King (High Floor)

9.2 out of 10
Wonderful
(103 reviews)
  • City view
  • 40 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Executive Opera House City 2 Double Beds (High Floor)

9.6 out of 10
Exceptional
(20 reviews)
  • City view
  • 40 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

Horizon Premier Sydney Harbour 1 King, Club Lounge Access (High Floor)

  • Harbour view
  • 60 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Executive Sydney Harbour 1 King (High Floor)

9.4 out of 10
Exceptional
(50 reviews)
  • Harbour view
  • 45 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Harbour Bridge Suite 1 King, Club Lounge Access

8.8 out of 10
Excellent
(3 reviews)
  • Partial sea view
  • 83 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Horizon Barangaroo Harbour 1 King, Club Lounge Access (High Floor)

9.4 out of 10
Exceptional
(41 reviews)
  • Bay view
  • 40 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Horizon Sydney Harbour 1 King, Club Lounge Access (High Floor)

9.2 out of 10
Wonderful
(5 reviews)
  • Harbour view
  • 45 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Horizon Sydney Harbour Suite 1 King, Club Lounge Access (High Floor)

  • Harbour view
  • 83 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Premier Harbour Bridge King Room

8.0 out of 10
Very good
(7 reviews)
  • Harbour view
  • 60 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Horizon Opera House City 1 King, Club Lounge Access (High Floor)

9.2 out of 10
Wonderful
(32 reviews)
  • City view
  • 40 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Ambassador Suite, Club Lounge Access (High Floor)

  • City view
  • 105 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Horizon Spa Suite 1 King, Club Lounge Access (High Floor)

  • Bay view
  • 77 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Horizon Tower Suite 1 King, Club Lounge Access (High Floor)

  • Harbour view
  • 87 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Governor Suite, Club Lounge Access (High Floor)

  • Harbour view
  • 114 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Presidential Suite, Club Lounge Access (High Floor)

  • Harbour view
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Royal Suite, Club Lounge Access (High Floor)

  • Harbour view
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Executive Sydney Harbour Suite 1 King, Club Lounge Access (High Floor)

10.0 out of 10
Exceptional
(2 reviews)
  • Harbour view
  • 83 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Grand Premier Sydney Harbour 1 King (High Floor)

9.4 out of 10
Exceptional
(22 reviews)
  • Harbour view
  • 60 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Executive Darling Harbour Room

  • Sleeps 2
  • Free Wi-Fi

Suite (The Rocks)

  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Similar properties

About this property

Shangri-La Sydney

This smoke-free hotel features 2 restaurants, a full-service spa and an indoor pool. WiFi in public areas is free. Additionally, a fitness centre, a bar/lounge and a sauna are on-site.
Shangri-La Sydney offers 565 accommodations with laptop-compatible safes and free newspapers. Beds feature premium bedding. A pillow menu is available. 40-inch Smart televisions come with premium cable channels, pay-per-view films and Netflix. Bathrooms include a separate bath and shower, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an indoor pool, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 6 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna.

The spa is open selected days. Guests under 16 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the breakfast at Shangri-La Sydney. During your stay, you're just a quick walk from Circular Quay. You'll find features such as free WiFi in public areas, plus 2 restaurants and a full-service spa.
  • Free WiFi and wired Internet
  • Drinking and dining options include 2 restaurants, a coffee shop and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Valet parking and Motorhome/coach/lorry parking available for a fee
  • Take a swim in the indoor pool
  • Indulge with detox wraps, body wraps or facials at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests really like the accommodation for the cleanliness, overall comfort, comfy beds and spaciousness
  • Steps from The Big Dig Archaeology Education Centre and 5 minutes on foot from Museum of Contemporary Art
Shangri-La Sydney offers its guests a full-service spa, an indoor pool, and a sauna. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include 20 meeting rooms and limo/town car service. Event space at this hotel measures 20450 square feet (1900 square metres) and includes conference space. A fitness centre, a terrace, and multilingual staff are also featured at the luxury Shangri-La Sydney. Parking is available for a fee.

This 5-star Sydney hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 6:30 AM to 11:00 AM.
Altitude Restaurant – This restaurant serves lunch and dinner. Reservations are required.
Blu Bar on 36 – On-site cocktail bar. Open daily.
Café Mix Restaurant – This buffet restaurant only serves breakfast. Open daily.
Lobby Lounge – This café serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar. Open daily.
Late-night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Limo/town car service
  • Secured, covered valet parking on site (AUD 105 per day; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site valet parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; AUD 52 to 67 for adults and AUD 25 to 25 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Couples/private dining

Restaurants on site

  • Altitude Restaurant
  • Blu Bar on 36
  • Café Mix Restaurant
  • Lobby Lounge

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • In-room cot
  • Indoor pool
  • Soundproofed rooms
  • Stroller

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 20 meeting rooms
  • 20,450 square feet of conference space
  • Computer station

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Prenatal massages
  • Sauna
  • Spa open select days
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • High-pile carpet in room
  • Lift (107 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 36 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Built in 1992
  • Comprehensive food waste policy
  • Double-glazed windows
  • Local culture and ecosystem education
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch smart TV with premium cable channels
  • IPod dock
  • Netflix
  • Pay films
  • Streaming services

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

The property charges 1.85 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property enforces a strict dress code in Blu Bar on 36 restaurant.
The valet parking fee is AUD 135 per day for vehicles over 82.6 inches (2.1 meters) high.
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 275.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 145 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 52 to 67 for adults and AUD 25 to 25 for children
  • Valet parking fee: AUD 105 per day (in/out privileges)
  • Rollaway bed fee: AUD 275.0 per night
  • Credit card charges are subject to a surcharge of 1.85 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
The listed child breakfast fee applies to guests age 11 and younger.
Property Registration Number 92 003 643 963
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 9:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Shangri-La Sydney
Hotel Sydney Shangri-La
Shangri-La Hotel Sydney
Shangri-La Hotel Sydney The Rocks
Shangri-La Sydney
Shangri-La Sydney Hotel
Shangri-La Sydney The Rocks
Sydney Hotel Shangri-La
Sydney Shangri-La
Sydney Shangri-La Hotel
Shangri La Sydney
Shangri La Hotel Sydney

Shangri-La Sydney Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1965 out of 2699 reviews
Rating 8 - Good. 422 out of 2699 reviews
Rating 6 - Okay. 181 out of 2699 reviews
Rating 4 - Poor. 77 out of 2699 reviews
Rating 2 - Terrible. 54 out of 2699 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding full service hotel in great location, staff friendly and very helpful.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities
Great stay!
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Mansoor

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful stay ,
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, amenities, property conditions & facilities
Fantastic hotel in great location.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Emilia

Liked: Cleanliness, amenities, property conditions & facilities
Great view, clean room & fab stay
Stayed 1 night in Feb 2026
Verified

8/10 Good

Clare

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, great staff
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities
Impeccable rooms, incredible views, helpful staff made this a wonderful stay. Great location.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Una

Liked: Cleanliness, amenities, property conditions & facilities
Convenient location, nice buffet breakfast
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Dean

Liked: Cleanliness, amenities, property conditions & facilities
Could not fault anything, amazing staff and spotless room
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Liam

Liked: Cleanliness, staff & service, amenities
Great stay
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing.
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Carla

Liked: Cleanliness, staff & service, amenities
room was clean and well appointed with good views of the harbor
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Jorge

Liked: Cleanliness, amenities, property conditions & facilities
Great location and service
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Preben

Liked: Cleanliness, amenities, property conditions & facilities
Room, spa and service was top notch
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Katherine

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful room, spacious, clean, great staff, great amenities,
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

PAUL

Liked: Cleanliness, property conditions & facilities
Room was spotless Staff was great Food was really good
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Anita

Liked: Cleanliness, amenities, property conditions & facilities
I loved it there
Stayed 1 night in Jan 2026
Verified

8/10 Good

Carrie

Liked: Cleanliness, staff & service, amenities
Room is ok, great breakfast spread.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Vilde

Liked: Cleanliness, staff & service, amenities
Nice stay!
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Garth

Liked: Cleanliness, amenities, property conditions & facilities
Cleanliness, helpful staff, location
Stayed 6 nights in Jan 2026
Verified

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location with amazing views. Attentative staff and great dining facilities.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Juho

Liked: Cleanliness, staff & service, amenities
Room was great and staff was very friendly and helpful.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff excellent, good pool and quality room.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Blair

Liked: Cleanliness, amenities, property conditions & facilities
Staff was excellent
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Lily

Liked: Cleanliness, amenities, property conditions & facilities
The staffs, the room, the breakfast are all full of stars!
Stayed 3 nights in Jan 2026