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Aparthotel

The York by Swiss-Belhotel International

4.5 star property

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Photo gallery for The York by Swiss-Belhotel International

Pool
Two Bedroom Apartment | Terrace/patio
Front of property
Penthouse Three Bedroom Apartment | Living area | 32-inch flat-screen TV with satellite channels, TV, DVD player
Staircase

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Kitchen
  • Washing machine
  • Dryer
  • Free Wi-Fi

Explore the area

View in a map
5 York Street, Sydney, NSW, 2000
  • Place, Martin Place
    ‪7 min walk‬
  • Place, SEA LIFE Sydney Aquarium
    ‪7 min walk‬
  • Place, Hyde Park
    ‪10 min walk‬
  • Airport, Sydney, NSW (SYD-Kingsford Smith Intl.)
    ‪13 min drive‬

Room options

View all photos for Executive Two Bedroom Apartment

Executive Two Bedroom Apartment | Living area | 32-inch flat-screen TV with satellite channels, TV, DVD player

Executive Two Bedroom Apartment

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 160 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Single Beds

View all photos for Studio Apartment

Studio Apartment | Living area | 32-inch flat-screen TV with satellite channels, TV, DVD player

Studio Apartment

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 65 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Three Bedroom Apartment

Three Bedroom Apartment | Living area | 32-inch flat-screen TV with satellite channels, TV, DVD player

Three Bedroom Apartment

  • City view
  • 160 sq m
  • 3 bedrooms
  • Sleeps 7
  • 1 King Bed, 1 Queen Bed and 2 Single Beds

View all photos for One Bedroom Apartment

One Bedroom Apartment | Minibar, in-room safe, individually decorated, individually furnished

One Bedroom Apartment

  • City view
  • 70 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Executive Three Bedroom Apartment

Executive Three Bedroom Apartment | Minibar, in-room safe, individually decorated, individually furnished

Executive Three Bedroom Apartment

  • City view
  • 160 sq m
  • 3 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 2 Single Beds

View all photos for Penthouse Three Bedroom Apartment

Penthouse Three Bedroom Apartment | Minibar, in-room safe, individually decorated, individually furnished

Penthouse Three Bedroom Apartment

  • City view
  • 15 sq m
  • 3 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 2 Single Beds

View all photos for Two Bedroom Apartment

Two Bedroom Apartment | Minibar, in-room safe, individually decorated, individually furnished

Two Bedroom Apartment

  • City view
  • 160 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 1 Double Bed

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About this property

The York by Swiss-Belhotel International

A fitness centre, a snack bar/deli and a sauna are available at this aparthotel. WiFi in public areas is free. Other amenities include Access to hot tub, self parking and concierge services. Each apartment provides a kitchen with a fridge, a stovetop, a microwave and a dishwasher. Guests will appreciate conveniences, such as a washer/dryer and a dining area, while a flat-screen TV with satellite channels and a DVD player provide a bit of entertainment.
The York by Swiss-Belhotel International offers 98 air-conditioned accommodations with washers/dryers and DVD players. Each accommodation is individually furnished and decorated. 32-inch flat-screen televisions come with premium satellite channels and pay-per-view films. Accommodation at this 4.5-star aparthotel has kitchens with fridges, stovetops, microwaves and separate dining areas. Bathrooms include a separate bath and shower, bathrobes, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes. Additionally, rooms include minibars and coffee/tea makers. Housekeeping is provided on a daily basis.

Recreational amenities at the aparthotel include Access to hot tub, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at The York by Swiss-Belhotel International. During your stay, you're just a quick walk from Martin Place. Features include free WiFi in public areas, plus a gym and a snack bar/deli. This luxury aparthotel has 98 apartments over 28 floors. Each apartment offers free WiFi and a kitchen.
  • Each apartment offers a kitchen, a washer/dryer and a dining area
  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have good things to say about the accommodation for the cleanliness and spaciousness
  • Within a 10-minute walk of Martin Place and SEA LIFE Sydney Aquarium
There's a snack bar/deli on site. A computer station is on site and WiFi is free in public spaces. The York by Swiss-Belhotel International offers its guests Access to hot tub, a sauna, and a fitness centre. A library, a terrace, and multilingual staff are also featured at the luxury The York by Swiss-Belhotel International. For a fee, parking is available.
For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:00 AM.

Property amenities

Pool/Spa

  • Hot tub
  • Pool umbrellas
  • Sauna
  • Steam room

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Car hire
  • Secured parking on site (AUD 58 per night; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Family friendly

  • Babysitting (surcharge)
  • Free cot

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Hob
  • Microwave
  • Refrigerator
  • Toaster

Dining

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: AUD 38 for adults and AUD 21 for children
  • Minibar
  • Snack bar/deli

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: AUD 60 per day

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Towels provided

Living spaces

  • Separate dining area

Entertainment

  • 32-inch flat-screen TV with premium satellite channels
  • DVD player
  • Library
  • Pay films
  • Stereo
  • TV in common areas

Outdoor areas

  • Garden
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities
  • Washer/dryer

Work spaces

  • Computer station
  • Laptop workspace

Comfort

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible parking space
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (51 centimetre high)
  • Wheelchair-accessible van parking
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Daily housekeeping
  • Iron/ironing board
  • Laptop-compatible safe
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In a business district
  • In the city centre
  • Near a train station
  • Near the airport

Things to do

  • Gym
  • Golf lessons nearby
  • Golfing nearby
  • Sailing nearby

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Security system
  • Window guards
  • Fire extinguisher

General

  • 1 building
  • 28 floors
  • 98 units
  • Garden
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 10:30 AM
Contactless check-out

Special check-in instructions

The property charges 2.6 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from September 23 2025 to February 28 2026 (dates subject to change):
  • Sauna
  • Hot tub
  • Swimming pool
The property will be renovating from 1 July 2025 to 31 December 2026 (completion date subject to change). The following areas are affected:
  • Sauna
  • Hot tub
  • Swimming pool
Renovation work will only be conducted during working hours on weekdays. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 60.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AUD 38 for adults and from AUD 21 for children
  • Secured self-parking fee: AUD 58.00 per night (in/out privileges)
  • Rollaway bed fee: AUD 60.0 per day
  • Credit card charges are subject to a surcharge of 2.6 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a security system and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Upon check-in, the hotel will obtain a pre-authorization by credit card for the amount of accommodation, with an AUD 50 per day security bond (to cover incidental charges). Release of this pre-authorization is dependent on individual banks and takes up to 3 weeks to process.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

York Swiss-Belhotel International
York Swiss-Belhotel International Hotel
York Swiss-Belhotel International Hotel Sydney
York Swiss-Belhotel International Sydney
York Swiss-Belhotel International Apartment Sydney
York Swiss-Belhotel International Apartment
York Swiss-Belhotel International Apartment Sydney
York Swiss-Belhotel International Apartment
York Swiss-Belhotel International Sydney
York Swiss-Belhotel International
Apartment The York by Swiss-Belhotel International Sydney
Sydney The York by Swiss-Belhotel International Apartment
The York by Swiss-Belhotel International Sydney
The York by Swiss Belhotel International
Apartment The York by Swiss-Belhotel International
York Swiss Belhotel Sydney

The York by Swiss-Belhotel International Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1192 out of 2580 reviews
Rating 8 - Good. 951 out of 2580 reviews
Rating 6 - Okay. 278 out of 2580 reviews
Rating 4 - Poor. 104 out of 2580 reviews
Rating 2 - Terrible. 55 out of 2580 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Dean

Liked: Cleanliness, amenities, property conditions & facilities
Yes, very clean, spotless and crisp, clean linen. Great sleep, in the heart of the city. Perfect hosts (staff) - thankyou :)
Stayed 1 night in Nov 2025

8/10 Good

Paul

Liked: Cleanliness, amenities
We stayed over in a studio apartment, booked at short notice. It was very spacious and comfortable but a bit “tired” decor and facilities wise. It had a full kitchen and fridge, with separated washer & dryer. Checkin was open until late and staff we interacted with were pleasant and helpful. Great location at the north end of the city and an easy walk to The Rocks and the cbd.
Stayed 1 night in Nov 2025

2/10 Terrible

Samantha

Disliked: Cleanliness, property conditions & facilities
This property was a JOKE! We order a balcony room and the sliding door was nailed shut with a bolt, so you couldn’t open the door at all, sure this is a fire hazard! There was a massive hole in the wall above the sliding door Our room was surrounded in scaffolding The pool was closed They were under staffed and the manager was just sitting in the back room watching cameras Out check in was delayed by an hour
Stayed 1 night in Nov 2025

8/10 Good

Lynda

Travelled with group
Liked: Cleanliness, amenities
Great central location for Darling Harbour, Circular Key & the Rocks. Living area is very spacious with all amenities provided. The rooms are spotless.
Stayed 4 nights in Nov 2025

10/10 Excellent

Alex

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff and clean rooms!
Stayed 1 night in Nov 2025

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Checking was good plenty of parking fantastic accomodation
Stayed 1 night in Nov 2025

6/10 Okay

Deborah

More staff needed
Stayed 1 night in Nov 2025

4/10 Poor

paul

Business traveller, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Very poor room had a smell could open door as it was locked with hex head screws Moved to another room still couldn’t open as work was being done Would not of book if they had told us Poor effort
Stayed 2 nights in Nov 2025

6/10 Okay

Joss

Business traveller, Travelled with partner
Disliked: Amenities, property conditions & facilities
No parking available, construction outside our window starting at 7am. Carpets very sticky. Good location.
Stayed 1 night in Nov 2025

10/10 Excellent

Marta

Liked: Cleanliness, amenities
Yes, everything was ready for us . Thank you
Stayed 1 night in Nov 2025

6/10 Okay

avi

Travelled with family
Disliked: Amenities, property conditions & facilities
Not an exciting hotel. Outdated and neglected. Under renovation, but the issue is not highlighted enough on Expedia. The room is spacious
Stayed 1 night in Nov 2025

10/10 Excellent

Christopher

nice large rooms
Stayed 1 night in Nov 2025

10/10 Excellent

Robert

Stayed 1 night in Nov 2025

6/10 Okay

Helen

Disliked: Property conditions & facilities
Location is great, room size is good. Quite dated and needs more attention paid to cleaning
Stayed 1 night in Nov 2025

4/10 Poor

Steve

Balcony door didntvfuully close. TV difficult to get channnels Construction outside room
Stayed 1 night in Nov 2025

4/10 Poor

Maria

Disliked: Amenities, property conditions & facilities
Reception staff were not at the desk all four times I went through on the first night, luckily someone heard me call out as no international calling. No idea where the restaurant is or room service menu so I ate out. The pool, spa and sauna are all unable to be used as being updated, my balcony was also locked off so unable to be used. My bedroom TV wasn't plugged into the antenna and when discovering this and connecting it myself I found a previous guests sock and alot of dust. The only positive was the bed was comfy and housekeeping staff were lovely. I told reception at check out I didn't enjoy my stay, won't recommend or stay again and he said he would pass that on to the Manager - they clearly don't care as I checked out 2 weeks ago and no one reached out.
Stayed 1 night in Oct 2025

8/10 Good

lisa

Liked: Cleanliness, amenities
Clean and spacious
Stayed 1 night in Oct 2025

10/10 Excellent

Steve

Stayed 1 night in Nov 2025

8/10 Good

Matthew

Stayed 4 nights in Oct 2025

10/10 Excellent

Marion

Travelled with group
Liked: Cleanliness, room comfort
Not enough dishes for three people
Stayed 6 nights in Oct 2025

8/10 Good

Richard

Business traveller
Liked: Cleanliness
Good location, noisy with traffic noise
Stayed 1 night in Nov 2025

8/10 Good

Peter

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location. Didn't have it need a car.
Stayed 4 nights in Oct 2025

4/10 Poor

Nathalie

Travelled with family
Liked: Cleanliness, amenities
The staff were not not overly helpful, especially the lady at reception. Breakfast was away from the hotel and not accessible for a wheelchair (I broke my leg). They confirmed it was wheelchair friendly and should have notified us when they saw breakfast was included in our package. No help to resolve the issue!! Poor effort won't be back
Stayed 2 nights in Oct 2025

8/10 Good

Vicky

Travelled with partner
Disliked: Amenities, property conditions & facilities
Very disappointed in the cleanliness and the quality of flooring in our room
Stayed 3 nights in Oct 2025

2/10 Terrible

Chun Yin

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Dirty room. Stinky room. Trash found in cupboard and never cleaned. Soap ran out but never refilled. Already asked staff to handle but did not help even on the last day of our stay. Staff unhelpful in general. Told the trainee staff our issue but she could not help, so had to seek advice from manager. But when manager comes, the trainee staff just stood there and expect us to explain everything again. She could have talked to manager about the situation, why expect the customers to deliver the message again. we asked if we could have some take away breakfast since we had to catch a coach for skydiving early in the morning at 0630.The hotel manager insisted that nothing can be done, it's outsourced so limited options. We kept persuading and he finally agreed to try calling the restaurant for a packed breakfast. We expect him to help us without the need to persuade！why make our life so difficult ？
The is the cupboard when we opened. Terrible.... We asked them to clean up properly, but they didn't even on the last day of our stay.
Stayed 4 nights in Oct 2025