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Aparthotel

The York by Swiss-Belhotel International

4.5 star property

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Photo gallery for The York by Swiss-Belhotel International

Penthouse Three Bedroom Apartment | Terrace/patio
Pool
Penthouse Three Bedroom Apartment | Living area | 32-inch flat-screen TV with satellite channels, TV, DVD player
Staircase
Fridge, microwave, stovetop, dishwasher

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Kitchen
  • Washing machine
  • Dryer
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
5 York Street, Sydney, NSW, 2000
  • Place, Pitt Street Mall
    ‪7 min walk‬
  • Place, Martin Place
    ‪7 min walk‬
  • Place, Hyde Park
    ‪10 min walk‬
  • Airport, Sydney, NSW (SYD-Kingsford Smith Intl.)
    ‪13 min drive‬

Room options

View all photos for Executive Two Bedroom Apartment

Executive Two Bedroom Apartment | In-room dining

Executive Two Bedroom Apartment

8.0 out of 10
Very good
(2 reviews)
  • 160 sq m
  • 2 bedrooms
  • City view
  • Sleeps 5
  • 1 Queen Bed and 2 Single Beds

View all photos for Studio Apartment

Studio Apartment | Living area | 32-inch flat-screen TV with satellite channels, TV, DVD player

Studio Apartment

10.0 out of 10
Exceptional
(1 review)
  • 65 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Three Bedroom Apartment

Three Bedroom Apartment | Living area | 32-inch flat-screen TV with satellite channels, TV, DVD player

Three Bedroom Apartment

  • 160 sq m
  • 3 bedrooms
  • City view
  • Sleeps 7
  • 1 King Bed, 1 Queen Bed and 2 Single Beds

View all photos for One Bedroom Apartment

Minibar, in-room safe, individually decorated, individually furnished

One Bedroom Apartment

  • 70 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Executive Three Bedroom Apartment

Executive Three Bedroom Apartment | Private kitchen | Fridge, microwave, stovetop, dishwasher

Executive Three Bedroom Apartment

  • 160 sq m
  • 3 bedrooms
  • City view
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 2 Single Beds

View all photos for Penthouse Three Bedroom Apartment

Penthouse Three Bedroom Apartment | Living area | 32-inch flat-screen TV with satellite channels, TV, DVD player

Penthouse Three Bedroom Apartment

  • 15 sq m
  • 3 bedrooms
  • City view
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 2 Single Beds

View all photos for Two Bedroom Apartment

32-inch flat-screen TV with satellite channels, TV, DVD player

Two Bedroom Apartment

  • 160 sq m
  • 2 bedrooms
  • City view
  • Sleeps 5
  • 1 Queen Bed and 1 Double Bed

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About this property

The York by Swiss-Belhotel International

Luxury aparthotel with fitness centre and sauna
A fitness centre, a snack bar/deli and a sauna are available at this smoke-free aparthotel. WiFi in public areas is free. Other amenities include Access to hot tub, self parking and concierge services. Each apartment provides a kitchen with a fridge, a stovetop, a microwave and a dishwasher. Guests will appreciate conveniences, such as a washer/dryer and a dining area, while a flat-screen TV with satellite channels and a DVD player provide a bit of entertainment.
The York by Swiss-Belhotel International offers 98 air-conditioned accommodations with washers/dryers and DVD players. Each accommodation is individually furnished and decorated. 32-inch flat-screen televisions come with premium satellite channels and pay-per-view films. Accommodation at this 4.5-star aparthotel has kitchens with fridges, stovetops, microwaves and separate dining areas. Bathrooms include a separate bath and shower, bathrobes, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes. Additionally, rooms include minibars and coffee/tea makers. Housekeeping is provided on a daily basis.

Recreational amenities at the aparthotel include Access to hot tub, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at The York by Swiss-Belhotel International. During your stay, you're just a quick walk from Pitt Street Mall. Features include free WiFi in public areas, plus a gym and a snack bar/deli. This luxury aparthotel has 98 apartments over 28 floors. Each apartment offers free WiFi and a kitchen.
  • Each apartment offers a kitchen, a washer/dryer and a dining area
  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have good things to say about the accommodation for the cleanliness and spaciousness
  • Within a 10-minute walk of Pitt Street Mall and Martin Place
There's a snack bar/deli on site. A computer station is on site and WiFi is free in public spaces. The York by Swiss-Belhotel International offers its guests Access to hot tub, a sauna, and a fitness centre. A library, a terrace, and multilingual staff are also featured at the luxury The York by Swiss-Belhotel International. For a fee, parking is available.

This 4.5-star Sydney aparthotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:00 AM.

Property amenities

Pool/Spa

  • Hot tub
  • Pool umbrellas
  • Sauna
  • Steam room

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Car hire
  • Secured parking on site (AUD 58 per night; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Family friendly

  • Babysitting (surcharge)
  • Free cot

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Hob
  • Microwave
  • Refrigerator
  • Toaster

Dining

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: AUD 38 per person
  • Minibar
  • Snack bar/deli

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: AUD 60 per day

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Towels provided

Living spaces

  • Separate dining area

Entertainment

  • 32-inch flat-screen TV with premium satellite channels
  • DVD player
  • Library
  • Pay films
  • Stereo
  • TV in common areas

Outdoor areas

  • Garden
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities
  • Washer/dryer

Work spaces

  • Computer station
  • Laptop workspace

Comfort

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible parking space
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (51 centimetre high)
  • Wheelchair-accessible van parking
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Daily housekeeping
  • Iron/ironing board
  • Laptop-compatible safe
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In a business district
  • In the city centre
  • Near a train station
  • Near the airport

Things to do

  • Gym
  • Golf lessons nearby
  • Golfing nearby
  • Sailing nearby

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Security system
  • Window guards

General

  • 1 building
  • 28 floors
  • 98 units
  • Garden
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 10:30 AM
Contactless check-out

Special check-in instructions

The property charges 2.6 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from September 23 2025 to February 28 2026 (dates subject to change):
  • Sauna
  • Hot tub
  • Swimming pool
The property will be renovating from 1 July 2025 to 31 December 2026 (completion date subject to change). The following areas are affected:
  • Sauna
  • Hot tub
  • Swimming pool
Renovation work will only be conducted during working hours on weekdays. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 60.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AUD 38 per person
  • Secured self-parking fee: AUD 58.00 per night (in/out privileges)
  • Rollaway bed fee: AUD 60.0 per day
  • Credit card charges are subject to a surcharge of 2.6 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a security system and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Upon check-in, the hotel will obtain a pre-authorization by credit card for the amount of accommodation, with an AUD 50 per day security bond (to cover incidental charges). Release of this pre-authorization is dependent on individual banks and takes up to 3 weeks to process.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

York Swiss-Belhotel International
York Swiss-Belhotel International Hotel
York Swiss-Belhotel International Hotel Sydney
York Swiss-Belhotel International Sydney
York Swiss-Belhotel International Apartment Sydney
York Swiss-Belhotel International Apartment
York Swiss-Belhotel International Apartment Sydney
York Swiss-Belhotel International Apartment
York Swiss-Belhotel International Sydney
York Swiss-Belhotel International
Apartment The York by Swiss-Belhotel International Sydney
Sydney The York by Swiss-Belhotel International Apartment
The York by Swiss-Belhotel International Sydney
The York by Swiss Belhotel International
Apartment The York by Swiss-Belhotel International
York Swiss Belhotel Sydney

The York by Swiss-Belhotel International Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1177 out of 2549 reviews
Rating 8 - Good. 942 out of 2549 reviews
Rating 6 - Okay. 272 out of 2549 reviews
Rating 4 - Poor. 103 out of 2549 reviews
Rating 2 - Terrible. 55 out of 2549 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Naomi

Liked: Cleanliness, property conditions & facilities
Easy to get to by train from the airport and a short walk.
Stayed 4 nights in Sep 2025

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good location for easy walking to Circular Key and The Rocks. Very spacious apartment style hotel.
Stayed 3 nights in Oct 2025

10/10 Excellent

Kit Man

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room is equipped with a washing machine and a dryer, and a small kitchen with a normal size fridge. The location is very convenient in all respects, transportation to the airport, dining, shopping and sightseeing. Breakfast is provided in the nearby Amora Hotel. I certainly will book it again on my next visit.
Stayed 14 nights in Sep 2025

6/10 Okay

Margarita

Business traveller, Travelled with partner
Liked: Cleanliness
Pleasant enough place to stay but on arrival there was no soap, no shower gel and had to ask a couple of times for these to be supplied. Then the tea was not restocked - perhaps little niggles but at the prices we were paying I don’t think we should have had to ask.
Stayed 2 nights in Oct 2025

6/10 Okay

Baker

Travelled with family
Disliked: Amenities, property conditions & facilities
The room furniture is not clean and the room and bathroom are not clean. The soap and shampoo are very bad quality. Also one staff member in the reception who did not respect customer and informed me “that I don’t believe what you said “
Stayed 4 nights in Sep 2025

6/10 Okay

Jordyn

Disliked: Cleanliness, property conditions & facilities
When I got there I found out the pool was closed- it would be very easy to let guests know this in advance as I would have booked somewhere else. Then they placed me in a room with scaffolding completely covering the balcony and there was a garbage bag under the bed. I called and complained about my room and they moved me (thank god) to a better room with a clear balcony. However, the staff that informed me that they felt bad for the other patrons since they are fully booked… And someone else will get my room with the obstructed balcony. That room should be closed… I’m sure you make enough money with the prices you are charging. And again, no communication about this which to me is unacceptable. I would have absolutely stayed somewhere else if I would not have lost the entire cost of my stay. All could be avoided by an email.
Stayed 3 nights in Sep 2025

10/10 Excellent

Brad

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Pleasantly surprised by the room and location. View was nice and room was bigger than we thought. Only issue would maybe be the noise from outside
Stayed 3 nights in Sep 2025

10/10 Excellent

MMHL

Liked: Cleanliness
Great location, friendly staff, highly recommended.
Stayed 3 nights in Sep 2025

8/10 Good

Tracey Lea

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location, close to the train line so we could get from and to the airport. In walking distance to Circular Quay, Darling Harbour and the city. Bed was comfortable. Staff friendly. Had everything we needed for our mini break. Would recommend this hotel.
Stayed 3 nights in Sep 2025

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness
Apartment was not clean, mold on the window frames, hairs all over the bathroom, carpets, furnishings and windows were dirty. The windows were dreadful for a city centre hotel - sounded like they were fully open when closed. Wi-Fi was down, and the pool and spa was closed when we arrived, but no one bothered to let us know. We left after one night.
Stayed 5 nights in Aug 2025

8/10 Good

Rosemarie

Liked: Cleanliness, amenities, property conditions & facilities
Staff on the ball checking in. At the time no one around . When leaving a few days later reception was very busy. Staff up to the challenge, I was near end of line and out the door in minutes. No problems 😊
Stayed 3 nights in Jun 2025

10/10 Excellent

Hanguang

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Strongly recommend this hotel to anyone visiting Sydney, excellent location and very spacious rooms and great value!
Stayed 5 nights in Sep 2025

10/10 Excellent

jenny

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was in a good location. the size was great for a family of four with older kids. Great views and quiet.
Stayed 1 night in Sep 2025

10/10 Excellent

stacey

Travelled with group
Liked: Cleanliness
Stayed 1 night in Sep 2025

10/10 Excellent

Simon

Business traveller
Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

John

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Well located and great team at reception
Stayed 1 night in Sep 2025

10/10 Excellent

Sing Kok

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Big room with amenities
Stayed 5 nights in Aug 2025

10/10 Excellent

Melanie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic location close to many attractions. Very comfortable and large apartment. It was a bit older but very clean. Staff were very responsive and helpful. Would definitely stay next time in Sydney.
Stayed 3 nights in Aug 2025

8/10 Good

Christopher

Liked: Cleanliness, property conditions & facilities
Great lobation and room size with laundry kitchen and lounge/ dining but 10 am check out time does not work on a Sunday - other than that great
Stayed 2 nights in Sep 2025

10/10 Excellent

Lachlan

Stayed 1 night in Sep 2025

6/10 Okay

Allison

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
It was disappointed to find out once at the property there was no pool no spa and no sauna access due to works being done on the outside of the building. August - December no access guests should be notified about the inconvenience specifically as I stayed on the weekend of the Sydney Marathon. You pay a lot of money for a great hotel and for the hotel not to provide these services was really disappointing and frustrating.
Stayed 3 nights in Aug 2025

6/10 Okay

Robyn

Travelled with group
Stayed 4 nights in Aug 2025

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
Great location central to circular quay and light rail.
Stayed 1 night in Sep 2025

4/10 Poor

Roderick

Business traveller
Disliked: Cleanliness
Stayed 1 night in Aug 2025

4/10 Poor

Adelaida

Disliked: Property conditions & facilities
You sent me an email about this hotel reservation indicating they will be under construction and repairing things and for that reason the Pool and the hot tub will be close. I decided to cancel but you sent me another message when you mentioned that the construction and repairing it was postponed for later in September. The thing is when I asked in the front desk about the hot tub they told me that those facilities were close due the work at that moment. I showed her the E mail you sent me that indicated otherwise and she told me how sorry she was for what it was happening and she took a picture y said she would report it the situation to the manager. Never he contacted us. The worst it was the Saturday 29th when we came back for the all day excursion and we entered to our room we found a open condom on the nightstand next to our bed. Immediately I went to reception desk and letting know what we found …that it was inaceptable…who was in our room having sex during we were out…? The guy it was speechless…he told me the only thing he can do at the moment is given us a new clean room and breakfast free and he will going to inform the manager and for sure he will be contact us, never happened even I asked for him on Monday, he just told the receptionist, he was working on it, This situation it is Unbelievable never happened a such a thing to us in any hotel and we are travelers, let’s ASAP what you are going to do or we are going to proceed a legal case.
Stayed 6 nights in Aug 2025