10/10 Excellent
Wayne Etambuyu, Birmingham
4 Dec 2025
Liked: Cleanliness, amenities, property conditions & facilities
I stayed in the Deluxe Studio room with 1 King Bed and Harbor View. To be honest when I booked my stay via Expedia I wasn’t paying too much attention as to whether the hotel was a 5 star or 4 star, but the minute I stepped into my room my eyes lit up and I started paying attention. Firstly all the lighting, temperature control and blinds are controlled by touch sensitive switches, pretty sleek. When you enter your studio, touch the ‘blinds open’ switch, the blinds open automatically and you are greeted with an immaculate looking kitchen and living room with a breathtaking view of the harbour. Walking into the bedroom is a whole new experience, have the blinds open automatically and you get immersed with the harbour view right next to your king sized bed, so waking up each morning was an experience I’ll never forget. The bathroom comes with rainfall shower and bathtub along with designer toiletries that smell great. Having my rainfall shower each morning was always one of the highlights of my day before heading out for breakfast at the on-site restaurant called the BTWN. Like I said earlier this opened my eyes to what a 5 star hotel really means. Lastly, to top up the experience of my entire stay, the staff and Studio Insider Manager went out of their way to ensure my stay or needs were treat as a priority, at least that’s how it felt to me and this truly made me feel welcome and of significance more than they may know, thanks you all.
Wayne Etambuyu
Stayed 21 nights in Nov 2025
