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Aparthotel

Richmond Hotel

3.0 star property

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Photo gallery for Richmond Hotel

Executive Double or Twin Room | In-room safe, desk, soundproofing, free WiFi
Family Suite | Living area | TV, fireplace
Reception
Lobby lounge
Sun deck

Reviews

6.6 out of 10

Popular amenities

  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Outdoor space

Explore the area

View in a map
Al Hamra City 10th floor, Hazrat Shahjalal Road Zindabazar, Sylhet, 3100
  • Place, Shrine of Hazrat Shah Jalal
    ‪10 min walk‬
  • Place, Osmani Museum
    ‪15 min walk‬
  • Place, Shahi Eidgah
    ‪1 min drive‬
  • Airport, Sylhet (ZYL-Osmani Intl.)
    ‪12 min drive‬

Room options

View all photos for Executive Double or Twin Room

Executive Double or Twin Room | In-room safe, desk, soundproofing, free WiFi

Executive Double or Twin Room

  • Mountain view
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room | In-room safe, desk, soundproofing, free WiFi

Deluxe Room

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room

Superior Room | In-room safe, desk, soundproofing, free WiFi

Superior Room

  • Mountain view
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Suite

Family Suite | In-room safe, desk, soundproofing, free WiFi

Family Suite

  • City view
  • 42 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Family Suite

Family Suite | In-room safe, desk, soundproofing, free WiFi

Family Suite

  • City view
  • 56 sq m
  • 3 bedrooms
  • Sleeps 7
  • 1 King Bed and 4 Single Beds

View all photos for Presidential Suite

Presidential Suite | In-room safe, desk, soundproofing, free WiFi

Presidential Suite

  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds

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About this property

Richmond Hotel

Along with 2 restaurants, this aparthotel has a snack bar/deli and a coffee shop/cafe. Free breakfast (local cuisine), free WiFi in public areas and free valet parking are also provided. Additionally, coffee/tea in a common area, 24-hour room service and a business centre are on-site. Each apartment boasts a fireplace and offers free WiFi and 24-hour room service. For a bit of entertainment, guests will have a TV with satellite channels, and other amenities include free newspapers and free bottled water.
Richmond Hotel offers 30 accommodations, which are accessible via exterior corridors and feature fireplaces and laptop-compatible safes. Satellite televisions are provided. Bathrooms include slippers and complimentary toiletries.

This Sylhet aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Housekeeping is provided on a daily basis.

With your stay at Richmond Hotel , you'll be connected to a shopping centre and within walking distance of Shrine of Hazrat Shah Jalal. Free breakfast, free WiFi in public areas and free valet parking are available. This comfortable aparthotel has 30 apartments. Enjoy your stay with amenities like free WiFi and a fireplace in each apartment.
  • Each apartment offers a fireplace, a living room and 24-hour room service
  • Free local cuisine breakfast served daily
  • Free WiFi
  • Free valet parking
  • Dining options include 2 restaurants and a coffee shop
  • Services include a concierge, tour or ticket assistance and luggage storage
  • 10 minutes on foot from Shrine of Hazrat Shah Jalal and a 1-minute drive from Keane Bridge
There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. Free breakfast is served daily. Public spaces have free WiFi. Business amenities include a business centre and a meeting room. A terrace, tour/ticket assistance, and coffee/tea in common area are also featured at the business-friendly Richmond Hotel . Free valet parking is available.

Smoking is allowed in designated areas at this 3-star Sylhet aparthotel.

Guests are served a free local cuisine breakfast daily from 8:00 AM to 10 AM.
Richmond Hotel has 2 restaurants on site.
24-hour room service is available.

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free valet parking on site
  • Limited on-site valet parking

Dining

  • Free local cuisine breakfast available daily 8:00 AM to 10 AM
  • 2 restaurants
  • 24-hour room service
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Bathroom

  • Free toiletries
  • Slippers
  • Towels provided

Living spaces

  • Fireplace
  • Living room

Entertainment

  • TV in common areas
  • TV with satellite channels

Outdoor areas

  • Terrace

Work spaces

  • Business centre
  • Desk
  • Meeting room

Climate control

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Fixed shower seat
  • Lift
  • Sign language-capable staff
  • Stair-free path to entrance
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Free bottled water
  • Free daily newspapers
  • Laptop-compatible safe
  • Luggage storage
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • Connected to a shopping centre
  • In a business district
  • In the city centre
  • In the mountains
  • Near an outlet shopping centre

Things to do

  • Shopping

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Fire extinguisher

General

  • 30 units
  • Access via exterior corridors
  • Reception hall
  • Soundproofing

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Late check-in subject to availability
Late check-in fee: 50-per cent of room rate for check-in between 6:00 AM and 11:30 AM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:30 AM
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Richmond Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-in fee: 50 per cent of room rate for check-in between 6:00 AM and 11:30 AM

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Richmond Hotel Apartments Sylhet
Richmond Hotel Apartments
Richmond Sylhet
Richmond Hotel & Apartments Sylhet Division
Richmond Hotel Sylhet
Richmond Hotel Apartments
Richmond Hotel Aparthotel
Richmond Hotel Aparthotel Sylhet

Richmond Hotel Reviews

Reviews

6.6
Rating 10 - Excellent. 6 out of 14 reviews
Rating 8 - Good. 0 out of 14 reviews
Rating 6 - Okay. 3 out of 14 reviews
Rating 4 - Poor. 2 out of 14 reviews
Rating 2 - Terrible. 3 out of 14 reviews

6.0/10

Cleanliness

5.2/10

Staff & service

6.4/10

Amenities

5.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Mili and vijay

Liked: Cleanliness, amenities, property conditions & facilities
Everything is good
Stayed 1 night in Nov 2025

10/10 Excellent

Mili and vijay

Liked: Cleanliness, amenities, property conditions & facilities
Was great
Stayed 3 nights in Nov 2025

4/10 Poor

Syed, Scarborough

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
There no sign for the hotel in the parking area for entrance! In the day time it's really hard to get a parking as many other business use the same building!
Stayed 1 night in Dec 2023

10/10 Excellent

Vijay

Property is very nice clean and stuff was helpful .
Stayed 2 nights in Dec 2023

4/10 Poor

Nazmin

Travelled with group
Liked: Amenities
Disliked: Property conditions & facilities
Did not get the room we saw on the picture. Property needed repairs, bedroom wall needed paint, wall cracked in few places etc. Bathroom door didn't close from outside, handle was broken, tap was dripping all the time, toilet was so bad. Bath room was in bad condition. Equipment making noises such as lights. Tea table glass broken and sofer had stains.
Stayed 1 night in Dec 2023

6/10 Okay

Abul

Disliked: Cleanliness
Stayed 1 night in Feb 2023

2/10 Terrible

Iftekharuddin, Sylhet, BD

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Only thing unique about this property is its facade. By looking at the front desk one would think that everything behind it is good. This is extremely deceptive! Once inside the apartment, you will want to rush out of it as quickly as possible.
Stayed 1 night in Jan 2019

2/10 Terrible

Md

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst Hotel Ever

It was one of the worst experience of my life, this hotel located on 10th floor, the receptionist had no idea about my booking and the rooms were dirty, and no towels, soap and other necessary stuff.
Stayed 2 nights in Jan 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great central Sylhet hotel with views

Under good management. Staff caring and responsive to the needs of guests and service conforms within the star rating. Airport transfers are included on some bookings. It was great for me, a foreigner, to share accommodation and to be able to travel with my 3 Bangladeshi friends which provided me with extra security. When we had to depart early morning kitchen staff kindly prepared breakfast for us outside of the normal time - thank you for that!

6/10 Okay

Verified traveller

Disliked: Staff & service, room comfort

Cleanliness needs to be better

Overall it was ok but disappointed with the fact I found cockroach on 3 different occasion. Room service is terrible. Reception staff were good, especially Roni.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

It was great