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Hotel Relax

4.0 star property

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Photo gallery for Hotel Relax

Seasonal outdoor pool
Quadruple Room | In-room safe, desk, free WiFi, bed sheets
Restaurant
Garden
Reception

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Via E. Aliffi, 9, Syracuse, SR, 96100
  • Place, Roman Amphitheatre of Syracuse
    ‪6 min drive‬
  • Place, Castello Eurialo
    ‪7 min drive‬
  • Place, Archaeological Park of Neapolis
    ‪7 min drive‬
  • Airport, Catania (CTA-Fontanarossa)
    ‪52 min drive‬

Room options

View all photos for Double Room

Double Room | In-room safe, desk, free WiFi, bed sheets

Double Room

8.0 out of 10
Very good
(1 review)
  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Single Room

Single Room | In-room safe, desk, free WiFi, bed sheets

Single Room

  • 11 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Triple Room

Triple Room | In-room safe, desk, free WiFi, bed sheets

Triple Room

  • 23 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Quadruple Room

Quadruple Room | In-room safe, desk, free WiFi, bed sheets

Quadruple Room

  • 23 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds
  • Free Wi-Fi

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includes taxes & fees
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About this property

Hotel Relax

This hotel features a full-service spa, a restaurant and a health club. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a poolside bar and a snack bar/deli are on-site.
Hotel Relax offers 57 air-conditioned accommodations with a safe and a hairdryer. Rooms open to balconies or patios. Flat-screen televisions come with satellite channels.

Bathrooms include a shower, bidets and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

A children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials and manicures and pedicures.
During your stay at Hotel Relax, you'll be close to Lungomare di Ortigia. Enjoy features like free WiFi in public areas and free self-parking, plus a full-service spa.
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include a restaurant, a poolside bar and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the seasonal outdoor pool
  • Indulge with massages, facials or manicures and pedicures at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Just a 3-minute drive from Castello Eurialo and a few minutes from San Nicolo dei Cordari
Hotel Relax offers its guests a full-service spa, a health club, and a sauna. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

Business amenities include a business centre and meeting rooms. Event space at this hotel measures 431 square feet (40 square metres) and includes a conference centre. A children's pool, a seasonal outdoor pool, and spa services are also featured at the family-friendly Hotel Relax. Self parking is free.

Smoking is allowed in designated areas at this 4-star Syracuse hotel.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 9:30 AM.
Hotel Relax has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7 AM to 9:30 AM for a fee: EUR 5 for adults and EUR 5 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Children's pool
  • Full-service spa
  • Sauna
  • Seasonal outdoor pool
  • Steam room

Family friendly

  • Children's pool
  • High chair
  • In-room babysitting
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference centre (431 square foot of space)
  • Meeting room

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Designated smoking areas
  • Electric bike charging
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Mobile key entry
  • Safe

Policies

Check-in

Check-in start time: 1 PM; check-in end time: 2 AM

Contactless check-in and check-out are available

Late check-in subject to availability

Late check-in fee for check-in between 11:00 AM and midnight

Minimum check-in age - 18

Check-out

Check-out before 11 AM

Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 45.00 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • An effective city/local tax rate of 4.00 per cent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 5.00 for adults and from EUR 5.00 for children
  • Late check-in fee for check-in between 11:00 AM and midnight
  • Rollaway bed fee: EUR 45.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses some solar energy
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
Property Registration Number IT089017A1CTKBLJB2
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in May and close in October.
  • Pool access available from 9:00 AM to 6:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Relax Syracuse

Relax Syracuse

Hotel Relax Sicily/Syracuse, Italy

Hotel Relax Hotel

Hotel Relax Syracuse

Hotel Relax Hotel Syracuse

Hotel Relax Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 13 out of 34 reviews
Rating 8 - Good. 15 out of 34 reviews
Rating 6 - Okay. 4 out of 34 reviews
Rating 4 - Poor. 0 out of 34 reviews
Rating 2 - Terrible. 2 out of 34 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

8/10 Good

marselli

Liked: Cleanliness, staff & service, room comfort
Palestra bella e funzionale. Servizio in generale ottimo. Struttura necessita di manutenzione
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Gabriella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Camera spaziosa e pulita, dintorni silenziosi, personale molto attento agli ospiti, gentile e cordiale, colazione a buffet con molte opzioni abbondanti, puntuali.
Stayed 1 night in Oct 2025
Verified

6/10 Okay

Alpine

Pas mal
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Angelo Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Camere pulite personale cortese, accogliente e pronto a soddisfare ogni richiesta, ristorante ottimo colazione abbondante e varia. Piscina pulita. La Spa non usufruita, ma sicuramente ottima.
Stayed 2 nights in Sep 2025
Verified

2/10 Terrible

Giuseppa

Buon giorno abbiamo trovato la struttura sporca lenzuola più il frigo rotto tutta la notte acqua calda abbiamo comprato delle cose nostre da bere ma con il frigo rotto abbia l bevuto tutto caldo.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

isabelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellente adresse

Hotel charmant. Personnel extremement serviable et d'une gentillesse incroyable Belle piscine
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Vale a pena se hospedar no Hotel Relax

Hospedagem foi ótima, funcionários prestativos, excelente serviço, piscina e restaurante são diferenciais.
Stayed 2 nights in Jun 2025
Verified

8/10 Good

Angelo Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buona permanenza malgrado hotel.com

Personale cortese, ottimo ristorante, ottima pulizia, condizioni dell'arredamento e dei sanitari buoni. Unico neo(e últimamente è già successo altre volte ) che su hotel. com prenotiamo una camera con balcone ed invece ci ritroviamo solo finestra:per gli esercenti la colpa è di hotel.com che da in prenotazioni sul suo sito camere con servizi inesistenti nella realtà rispetto allo standard prenotato. Purtroppo notiamo in questo 2024 un peggioramento offerto da hotel.com
Stayed 3 nights in Jun 2024
Verified

6/10 Okay

Suria a

Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel custo benefício muito caro Box do banheiro minúsculo, portas quebradas Café da manhã péssimo
Stayed 1 night in Jan 2024
Verified

10/10 Excellent

Cliff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Stay

Family of four adults staying in one room. It is an older hotel and you have to drive past a depressed area, but the staff was nice, the room adequate and dinner and the breakfast was good.
Stayed 1 night in Dec 2023
Verified

10/10 Excellent

Yves

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Le personnel très accueillant à la réception et au restaurant, particulièrement Roberto Paparone. Excellent séjour.
Stayed 1 night in Oct 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was fantastic. From the person at check in who worked hard to get it done easily after a long day. The wait staff all spectacular. Best Roberto and Francisco anything we needed we got and then some. Made the stay great. Five star service at a discount style hotel.
Stayed 2 nights in Aug 2019
Verified

10/10 Excellent

Arculeo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

All'insegna del relax

Esperienza positiva posizione strategica per raggiungere facilmente i luoghi storici
Stayed 3 nights in Aug 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tutto ok perfetto, unica pecca insetti dentro la piscina.
Stayed 2 nights in Aug 2019
Verified

8/10 Good

Luigi

Liked: Cleanliness, staff & service, room comfort

Buon hotel dove rilassarsi.

Soggiorno gradevole, specie nei mesi estivi perché provvisto di piscina e spa. Servizio cortese e gentile. La struttura, credo degli anni 70, necessiterebbe di qualche intervento manutentivo.
Stayed 1 night in Dec 2018
Verified

8/10 Good

Alain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel Relax- Sept 2015

Hotel bien équipé, dans un quartier calme à 15 mn du centre ... avec une voiture! Restaurant de l’hôtel est d'un très bon rapport qualité-prix ; avec une qualité de service vraiment au dessus . Le personnel est très serviable et ils font tous l'effort de parler français ( plus que rare en Sicile !!)
Verified

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable hotel with friendly staff

we had a really enjoyable stay. The hotel is comfortable and the staff were helpful and friendly (keeping the restaurant open a little later than usual for us on our first nigh; organising a taxi to Ortigia). The pool was good too. The breakfast was OK, although the coffee was poor. The room was spacious but the shower water went all over the bathroom floor which was annoying. The hotel is outside Syracuse but still well located for key attractions.
Verified

6/10 Okay

Nicolas

Liked: Cleanliness, staff & service, property conditions & facilities

Deux nuits à Syracuse

L’hôtel disponible de son propre parking et est situé dans une zone d'activité. Pour se déplacer la voiture est indispensable. La piscine est agréable, pour la chambre nous avons eu une des seules sans volet. La personne de l’accueil a été très agréable et de très bon conseil.
Verified

8/10 Good

Giuseppe

Liked: Cleanliness, staff & service, room comfort
Hotel privo di frigo bar con una temperatura di oltre 38 gradi centigradi. Ritengo che per un 4 stelle debba essere fondamentale
Verified

10/10 Excellent

vincenzo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ritornero'.

ottimo soggiorno,personale gentile,camere pulite ottima colazione e ottima la pizza,unico difettuccio la doccia era un po' scomoda.comunque ritornero' molto volentieri.
Verified

8/10 Good

Yeye

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tres bon hotel bon rapport qualite prix

54€ la nuit en septembre cest pas cher du tt je pense. Cest propre, le personnel est gentil, parle francais, est serviable. La piscine est magnifique, tres grande. Il y'a un centre de bien etre, j'ai pu gouter un massage relaxant pour 30€ l'heure. Excellent !!! On etait en voiture, donc je ne peux me prononcer sur la facilité des deplacements. Par contre parking gratuit avec grand nombre de place. En voiture, a 10 min du centre. Je le recommande vivement
Verified

8/10 Good

Verified traveller

Liked: Staff & service

Grazioso Hotel, tranquillo........!

Sono stata di recente con mio marito, l'Hotel è carino, il personale è cortesissimo e fa di tutto per accontentare la clientela, la piscina, pulita ed anche qui il bagnino sempre cortese, peccato che c'è l'accesso anche per le persone esterne all'hotel; l'albergo ha pure un piccolo centro benessere, li, ci siamo rilassati tantissimo con la cromoterapia,sauna,doccia emozionale ed aromaterapia......essenze di menta.......l'unica pecca è stata non trovare il frigobar nella camera............la nostra stanza era esposta lato mare e si vedeva a distanza la cupola del Santuario della Madonna delle Lacrime......Ovviamente per arrivare al centro bisogna avere un mezzo proprio......
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ampio parcheggio

Molto bene. Ci tornerei
Verified

6/10 Okay

Hilde

Liked: Staff & service
Disliked: Room comfort

God service - hyggelig atmosfære

Dårlig at rommene ikke har kjøleskap, når bar/restaurant bare er oppe til bestemte tider, da hotellet ligger slik til at man bør ha bil. Sengen for oss 2 var 2 enkeltsenger istedet for dobbeltseng,dette var og dårlig. Håndklær som skulle være rene, var flekkete! Litt lite utvalg i frokosten, især for skandinaviere som liker en annen type frokost enn bare søte matvarer.Hvis baren hadde vært åpen hele dagen, og senger var dobbelte for de som bestilte dobbeltrom, eller det var kjøleskap på rommene, hadde hotellet vunnet mer min positivitet.
Verified

8/10 Good

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ottimo albergo vicino Siracusa

Ottimo albergo con molti servizi. Per chi possiede un piccolo cane sappia che i nostri amici non possono entrare nel ristorante.