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Clarion Pointe Downtown

2.5 star property
VIP Access

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Photo gallery for Clarion Pointe Downtown

A hotel room with a large bed, two bedside tables with lamps, a mirror, and a view of a waterfall through a glass wall.
A modern reception area with a counter, coffee machines, and a seating area with chairs.
A spacious lobby with a reception desk, seating area, and a fireplace.
A hotel lobby with a reception desk, seating area with patterned chairs, a large mural of city buildings, and a sign for Clarion Pointe Hotel.
A modern hotel room with a kitchen, a fireplace, a flat-screen TV, and a seating area with a sofa and ottoman.

Reviews

7.4 out of 10
Good

Popular amenities

  • Parking included
  • Air-conditioning
  • Gym
  • Business services

Explore the area

View in a map
454 James Street, Syracuse, NY, 13203
  • Place, Landmark Theatre
    ‪11 min walk‬
  • Place, The Oncenter
    ‪13 min walk‬
  • Place, Syracuse University
    ‪15 min walk‬
  • Airport, Syracuse, NY (SYR-Hancock Intl.)
    ‪13 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

A hotel room with a large bed, a desk, a chair, a window with curtains, a wall-mounted air conditioner, and a nightstand with a lamp.

Standard Room, 2 Queen Beds, Non Smoking

7.8 out of 10
Good
(40 reviews)
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

A hotel room with a large bed, two bedside tables with lamps, a mirror, and a view of a waterfall through a glass wall.

Room, 1 Queen Bed, Accessible, Non Smoking

7.6 out of 10
Good
(10 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

A hotel room with a large bed, two bedside tables with lamps, a mirror, and a view of a waterfall through a glass wall.

Room, 1 Queen Bed, Accessible, Non Smoking

7.4 out of 10
Good
(8 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Non Smoking

A hotel room with a large bed, two bedside tables with lamps, a chair, and a wall mural of a forest scene.

Standard Room, 1 King Bed, Non Smoking

7.4 out of 10
Good
(35 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Queen Bed, Non Smoking

A hotel room with a large bed, a desk, a chair, a window with curtains, a wall-mounted air conditioner, and a nightstand with a lamp.

Standard Room, 1 Queen Bed, Non Smoking

7.8 out of 10
Good
(38 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

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About this property

Clarion Pointe Downtown

Along with a fitness centre, this hotel has a 24-hour business centre and coffee/tea in a common area. Free weekday breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include laundry facilities, a 24-hour front desk and a vending machine. Housekeeping is available on request.
Clarion Pointe Downtown offers 47 accommodations with a safe and coffee/tea makers. 40-inch LED televisions come with premium digital channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit and hairdryers.

This Syracuse hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as telephones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

Children aged under 18 years old are not allowed in the fitness facility without adult supervision. Guests aged under 18 years old are not allowed in the fitness facility.

Our customers tell us that they can't get enough of the helpful staff at Clarion Pointe Downtown. During your stay, you're just a quick walk from St. Joseph's Hospital Health Center. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Amenities include a 24-hour business centre, laundry facilities and a car charging station
  • On-site recreation includes a gym
  • Within a 15-minute walk of Landmark Theatre and The Oncenter
WiFi is free in public spaces. There's an onsite 24-hour business centre. Free breakfast is available daily. A fitness centre, a vending machine, and coffee/tea in common area are also featured at the business-friendly Clarion Pointe Downtown. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this Syracuse hotel.

Guests are served a free buffet breakfast daily from 6:30 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • 24-hour business centre

Outdoors

  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • At least 80% organic food
  • Comprehensive food waste policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally sourced food prioritised
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch LED TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 5:00 AM
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 150.00
  • Service fee: USD 2 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Econo Lodge Downtown
Econo Lodge Hotel Downtown
Econo Lodge Syracuse
Quality Inn Downtown Syracuse
Quality Downtown Syracuse
Quality Inn Suites Downtown
Clarion Pointe Downtown Hotel
Clarion Pointe Downtown Syracuse
Clarion Pointe Downtown Hotel Syracuse

Clarion Pointe Downtown Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 371 out of 1003 reviews
Rating 8 - Good. 275 out of 1003 reviews
Rating 6 - Okay. 146 out of 1003 reviews
Rating 4 - Poor. 94 out of 1003 reviews
Rating 2 - Terrible. 117 out of 1003 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean room
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Selena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great i had a peaceful stay
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Chelsi

Liked: Cleanliness, property conditions & facilities
Staff was great!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Idalia

Liked: Cleanliness, amenities
Really nice stay and convenient
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff was very nice. You can tell they care and are looking to create a good customer experience. One of the best affordable stays I’ve been at in a long time. Highly recommend
Stayed 1 night in Mar 2026
Verified

6/10 Okay

Stephanie

Liked: Staff & service
Nice updated room, friendly staff, but little sketchy with the outdoor hallway-motel like feel.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Janelle

Liked: Cleanliness, amenities, property conditions & facilities
I travelled for business and it was amazing. They were very accommodating and clean. I really enjoyed my stay.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities
Very happy with my stay. Friendly staff, clean room, good breakfast. Stayed 2 nights while visiting family member at nearby hospital.
Stayed 2 nights in Feb 2026
Verified

4/10 Poor

Patrick

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Super dirty and run down. Staff was nice though.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Selena

Liked: Cleanliness, amenities, property conditions & facilities
Room was beautiful and staff was very friendly it was a perfect stay
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and comfortable stay. The room and bathroom were spotless, the bedding was cozy, and the hotel was quiet at night. Check-in was easy and the staff was friendly. Very close to downtown Syracuse. Great value.
Stayed 2 nights in Feb 2026
Verified

6/10 Okay

Jeanne

Disliked: Amenities
I don't have anything good to say about Syracuse but at least we had a place to stay unlike the dead mice and rats we saw out on the streets.
Stayed 1 night in Apr 2026
Verified

8/10 Good

Mary Beth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel fit our needs for a quick stay overnight. The staff was very friendly, the room was clean and comfortable and quiet.
Stayed 1 night in Jan 2026
Verified

4/10 Poor

Victor

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Good staff. But overall the place needs more maintenance.
Stayed 1 night in Mar 2026
Verified

2/10 Terrible

Vladimira

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Great staff but the bed headboards and curtains where disgusting. Would be worth replacing.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities
The room was small but clean and perfect for one traveler. Staff was friendly and helpful. WiFi was easy to sign on and reliable. The room and bathroom looked newly remodeled. The only complaint I have is on my last night there was no parking available but the staff was able to assist. Overall I would stay here again.
Stayed 4 nights in Mar 2026
Verified

8/10 Good

steven

Liked: Cleanliness, staff & service, amenities
Great service!
Stayed 1 night in Jan 2026
Verified

8/10 Good

Weishi

Liked: Cleanliness, staff & service
This is a motel not a hotel. They have done everything they can to make customers feel like a hotel. But it is an old building and all hallways are open air.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Anna

Liked: Cleanliness, staff & service
Nice hotel with breakfast and beautiful surroundings
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Zachery

Liked: Cleanliness, staff & service, amenities
Super clean, staff was incredibly kind and attentive. Great stay and will stay here again
Stayed 2 nights in Oct 2025
Verified

2/10 Terrible

Andres

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
All I need is a clean room. It was not.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Malerie

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay!
Stayed 4 nights in Jul 2025
Verified

6/10 Okay

Richard

Liked: Staff & service, amenities
Disliked: Cleanliness
Very sketchy people in the area. Rooms are acessed from outside. Elevator was very slow so we used the stairs. Staff was excellent. Close to I81, which is convenient.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities
Room clean, but mainly front desk staff was friendly and helpful.
Stayed 3 nights in Nov 2025
Verified

6/10 Okay

Sheila

I asked for more pillows and never received it. I stayed 3 nights and the room was never cleaned.
Stayed 3 nights in Apr 2026