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Clarion Pointe Downtown

2.5 star property
VIP Access

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Photo gallery for Clarion Pointe Downtown

In-room safe, desk, laptop workspace, iron/ironing board
Lobby
Free daily buffet breakfast
Lobby
Lobby

Reviews

7.6 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services

Explore the area

View in a map
454 James Street, Syracuse, NY, 13203
  • Place, St. Joseph's Hospital Health Center
    ‪3 min walk‬
  • Place, Landmark Theatre
    ‪10 min walk‬
  • Place, Armory Square
    ‪11 min walk‬
  • Airport, Syracuse, NY (SYR-Hancock Intl.)
    ‪9 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

7.6 out of 10
Good
(35 reviews)
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 Queen Bed, Accessible, Non Smoking

7.6 out of 10
Good
(10 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 Queen Bed, Accessible, Non Smoking

7.4 out of 10
Good
(8 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

7.4 out of 10
Good
(31 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking

8.0 out of 10
Very good
(33 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Lobby
Best Western Syracuse Downtown Hotel and Suites
  • Breakfast included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
4.2 out of 5, Very good, 603 reviews
The price is €121
includes taxes & fees
25 Jan - 26 Jan
Best Western Syracuse Downtown Hotel and Suites

About this property

Clarion Pointe Downtown

Hotel with free breakfast, near Syracuse University
Along with a fitness centre, this hotel has a 24-hour business centre and coffee/tea in a common area. Free weekday breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include laundry facilities, a 24-hour front desk and a vending machine. Housekeeping is available on request.
Clarion Pointe Downtown offers 47 accommodations with a safe and coffee/tea makers. 40-inch LED televisions come with premium digital channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit and hairdryers.

This Syracuse hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as telephones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

Children aged under 18 years old are not allowed in the fitness facility without adult supervision. Guests aged under 18 years old are not allowed in the fitness facility.

Our customers tell us that they can't get enough of the helpful staff at Clarion Pointe Downtown. During your stay, you're just a quick walk from St. Joseph's Hospital Health Center. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Amenities include a 24-hour business centre, laundry facilities and a car charging station
  • On-site recreation includes a gym
  • Just a 3-minute drive from Syracuse University and a few minutes from Destiny USA
WiFi is free in public spaces. There's an onsite 24-hour business centre. Free breakfast is available daily. A fitness centre, a vending machine, and coffee/tea in common area are also featured at the business-friendly Clarion Pointe Downtown. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this Syracuse hotel.

Guests are served a free buffet breakfast daily from 6:30 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • 24-hour business centre

Outdoors

  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch LED TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 5:00 AM
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 150.00
  • Service fee: USD 2 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Econo Lodge Downtown
Econo Lodge Hotel Downtown
Econo Lodge Syracuse
Quality Inn Downtown Syracuse
Quality Downtown Syracuse
Quality Inn Suites Downtown
Clarion Pointe Downtown Hotel
Clarion Pointe Downtown Syracuse
Clarion Pointe Downtown Hotel Syracuse

Clarion Pointe Downtown Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 379 out of 1001 reviews
Rating 8 - Good. 292 out of 1001 reviews
Rating 6 - Okay. 131 out of 1001 reviews
Rating 4 - Poor. 88 out of 1001 reviews
Rating 2 - Terrible. 111 out of 1001 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

Reviews

8/10 Good

Mary Ann

Travelled with family
Some breakfast items were put out the day before.
Stayed 2 nights in Oct 2025

10/10 Excellent

Karin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room Friendly staff
Stayed 1 night in Oct 2025

10/10 Excellent

John

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk clerk was very nice, welcoming and generous. Check in was quick and easy. The parking lot is very well lit, which I really appreciated. The clerk has access to cameras covering the parking lot and entrances, so I felt secure. You can’t get to the hallways without your room key, so we didn’t have to worry about strangers coming to our door. We arrived at night & I was surprised how close the hotel is to the highway. However, we couldn’t hear ANYTHING as far as traffic goes. I didn’t really feel like the area was unsafe. I didn’t really see any concerning behavior or characters hanging around. Our room was very clean, modern, and comfortable. It was a very good experience, if I am being honest.
Stayed 1 night in Oct 2025

6/10 Okay

Margo, Cincinnati

Liked: Staff & service
Disliked: Amenities
disliked hallway open to the weather
Stayed 2 nights in Sep 2025

8/10 Good

Stephen

Stayed 1 night in Oct 2025

8/10 Good

Sara, Westford

Travelled with partner
Liked: Staff & service
Staff at front desk was nery helpful - especially Millie. Our room was not cleaned during our stay, which was OK with us, but not requested. Bed was very comfortable. It was very noisy even at night, with carts rolling along the open hallways. Convenient location, good breakfast.
Stayed 2 nights in Oct 2025

6/10 Okay

Victor, Santa Anna

Travelled with family, Travelled with pets
Liked: Property conditions & facilities
No internet access! Staff replied rough! Not helpful!
Stayed 1 night in Sep 2025

8/10 Good

Kristin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good small hotel

Great for a one night stay. The staff was very friendly. We appreciated the included breakfast. Not a ton of variety or freshness, but was free and helped us save from spending on another meal. The room was moderately clean. The tub was a bit dusty and the carpet made our socks brown, but the surfaces and bed were clean. I was worried about parking looking at some other reviews, but we didn't have any troubles finding a spot. The lot was full when we came back from our event later on though. The rooms open to outside but there is a locked breezeway and you need a hotel key card to get in, so it felt secure.
Stayed 1 night in Sep 2025

6/10 Okay

Trinidad

Stayed 2 nights in Sep 2025

10/10 Excellent

Bill

The room seemed recently remodeled. Very comfortable.
Stayed 1 night in Sep 2025

10/10 Excellent

Maurice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Decent place to stay for a quick overnight

This was a decent hotel for a quick one night stay
Stayed 1 night in Sep 2025

2/10 Terrible

david

Stayed 2 nights in Sep 2025

6/10 Okay

Isaac

Stayed 2 nights in Sep 2025

2/10 Terrible

Kristen

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Exterior Room Access Property

This property is more of a motel. This was definitely not stated in the hotels.com listing. Would have never booked it if I knew this in advance. All room entrances are exterior, outdoor access only. Granted, you have to gain entrance through a locked door...but when loitering homeless, drunk men (clearly high on something) stand outside smoking cigarette after cigarette, stumbling and falling to the curb....waiting for someone to open the door to gain access to the stairwell, was truly disturbing. Following our return from dinner, my daughter and I sat in the car for almost an hour, too afraid to go back up to the room. Bed was comfortable enough, but once we got settled, we noticed little flying bugs and multiple flies in our room. Bathroom towels were mismatched and quite old and crunchy. Breakfast was included in our stay but we couldn't leave fast enough.
Stayed 1 night in Sep 2025

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good for what it is

The service is great. You can tell they’re putting a lot of work into the inside/rooms. I would recommend for a low budget individual/couple. I went with young children and the area isn’t great (not the motels fault). A lot of outside noise, outside the rooms reeked of smoke. The rooms themselves were just fine. The customer service was good star, great!
Stayed 2 nights in Sep 2025

6/10 Okay

kay

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Curtains were hanging off reported but nothing was done had to clip Curtains together with clips to keep the drawn Breakfast non existence due to no delivery. Mentioned this on check out and no real response.
Stayed 2 nights in Sep 2025

8/10 Good

Julie

Stayed 1 night in Sep 2025

10/10 Excellent

Lev

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very friendly and in the evening instead of sitting in the room with our friends we were sitting in the empty breakfast area, that was very convinient. Good clean rooms. Short drive to everything.
Stayed 3 nights in Sep 2025

10/10 Excellent

Anna

Liked: Cleanliness, staff & service
Nice hotel with breakfast and beautiful surroundings
Stayed 1 night in Sep 2025

8/10 Good

Veronica

Liked: Cleanliness
Stayed 1 night in Sep 2025

8/10 Good

Sarah

Liked: Cleanliness, staff & service, room comfort
The room was clean and very comfortable. No issue with room as it is clear they do a very good job with them. The bed was comfortable and bathroom very clean. I can see that they are trying very hard with updated parking lot, plenty of lighting in parking area, safety features of locked doors to exterior entrances with key code access only. The price was good for what I got and staff was attentive when I raised an issue.
Stayed 4 nights in Sep 2025

10/10 Excellent

Mann

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Phil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Couple trip to Syracuse

Stayed 3 nights in Aug 2025

2/10 Terrible

Mandi

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was a nightmare. Property is in a bad neighborhood. Unfriendly staff. Nothing like the pictures.
Stayed 2 nights in Aug 2025

10/10 Excellent

Greg

Stayed 2 nights in Aug 2025