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Holiday Inn Tacoma Mall by IHG

3.0 star property

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Photo gallery for Holiday Inn Tacoma Mall by IHG

Exterior
Indoor pool
Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe
Exterior
Room amenity

Reviews

8.6 out of 10
Excellent

Popular amenities

Explore the area

Map
8402 S Hosmer St, Tacoma, WA, 98444
  • Tacoma Mall
    ‪3 min drive‬
  • Tacoma Dome
    ‪7 min drive‬
  • Greater Tacoma Convention and Trade Center
    ‪8 min drive‬
  • Seattle, WA (SEA-Seattle - Tacoma Intl.)
    ‪35 min drive‬

Room options

View all photos for Suite, 2 Queen Beds, Hearing Accessible (Mobility)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Suite, 2 Queen Beds, Hearing Accessible (Mobility)

  • 56 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub (Mobility)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Standard Room, 2 Queen Beds, Accessible Bathtub (Mobility)

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Mobility)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Standard Room, 1 King Bed, Accessible Bathtub (Mobility)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Standard Room, 2 Queen Beds

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Standard Room, 1 Queen Bed

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Standard Room, 1 King Bed

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Standard Room

  • 26 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

Similar properties

Exterior

Holiday Inn Express & Suites Tacoma by IHG

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.1 out of 5, Very good, (1000)
The price is €99
for 1 room
includes taxes & fees
29 Jun - 30 Jun
Holiday Inn Express & Suites Tacoma by IHG

About this property

Holiday Inn Tacoma Mall by IHG

Family-friendly hotel connected to the convention centre in Tacoma with 2 restaurants
2 restaurants, an indoor pool and a 24-hour fitness centre are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli and a 24-hour business centre are on-site.
Holiday Inn Tacoma Mall by IHG offers 124 air-conditioned accommodations with laptop-compatible safes and free newspapers. Pillowtop beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. LED televisions come with premium digital channels. Bathrooms include a combined bath/shower unit, designer toiletries, complimentary toiletries and hairdryers.

This Tacoma hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Tacoma Mall by IHG. During your stay, you'll be connected to the convention centre and within walking distance of Regal Lakewood. Features include free WiFi in public areas and free self-parking, plus 2 restaurants.
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Enjoy a bite to eat at Toast to Toast Restaurant, a bistro that serves American cuisine
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 6 minutes by car from Tacoma Mall and 8 minutes from Tacoma Dome
Holiday Inn Tacoma Mall by IHG offers its guests an indoor pool, Access to hot tub, and a 24-hour fitness centre. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and 5 meeting rooms. Event space at this hotel measures 8500 square feet (790 square metres) and includes a conference centre. A vending machine, gift shops/newsstands, and a garden are also featured at the family-friendly Holiday Inn Tacoma Mall by IHG. Self parking is free.

This 3-star Tacoma hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6 AM to 10:00 AM and at the weekend from 6 AM to 10:30 AM.
Toast to Toast Restaurant – This bistro specialises in American cuisine and serves breakfast, brunch and dinner. A children's menu is available. Happy hour is offered.
Toast to Toast Lounge – This lobby lounge specialises in American cuisine and serves breakfast, brunch and dinner. Happy hour is offered. Open daily.
Toast to Toast Cafe – This café specialises in American cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar. Open daily.
Secret Burger Kitchen – On-site restaurant. Open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6 AM to 10:00 AM on weekdays and 6 AM to 10:30 AM on weekends
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Secret Burger Kitchen
  • Toast to Toast Cafe
  • Toast to Toast Lounge
  • Toast to Toast Restaurant

Things to do

  • 24-hour gym
  • Concerts/live shows
  • Games
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • Children's games
  • Free cot
  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Pool gate
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 24-hour business centre
  • 5 meeting rooms
  • Computer station
  • Conference centre (8,500 square foot of space)

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 2018
  • Eco-friendly cleaning products used
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free cot
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LED TV with premium digital channels

Food and drink

  • Champagne service
  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Fan
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in time starts at 3 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250 per accommodation, per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Long-term renters welcome
This property uses eco-friendly cleaning products
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 8:00 AM to 11 PM
  • Up to 3 children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Red Lion Hotel Tacoma
Red Lion Tacoma
Tacoma Red Lion Hotel
Tacoma Red Lion
Red Lion Tacoma Hotel Tacoma
Holiday Inn Tacoma Mall Hotel
Holiday Inn Tacoma Mall
Tacoma Mall By Ihg Tacoma
Holiday Inn Tacoma Mall by IHG Hotel
Holiday Inn Tacoma Mall an IHG Hotel
Holiday Inn Tacoma Mall by IHG Tacoma
Holiday Inn Tacoma Mall by IHG Hotel Tacoma

Holiday Inn Tacoma Mall by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 556 out of 1000 reviews
Rating 8 - Good. 254 out of 1000 reviews
Rating 6 - Okay. 96 out of 1000 reviews
Rating 4 - Poor. 48 out of 1000 reviews
Rating 2 - Terrible. 46 out of 1000 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

dena

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the staff was Great and so was our room. now to what I did not like, the traffic was loud they do give you ear plugs and tell you to leave the fan on and warn you not to walk out side at night because it is not safe...BIG DRUG problem this used to be a nice place. What has happened to our west coast?
Stayed 1 night in Mar 2025

6/10 Okay

Keisha

Disliked: Staff & service, property conditions & facilities
We checked in early online as promoted by the text message. Apparently by doing the check in online prior to arriving it would make the physical check in smooth and quick, it did not. My husband went to check in while I waited with kids and luggage and after 45 minutes he came out and said I had to be the one to do since my name was on the reservation. I went in assuming the clerk was waiting for my id since I was right out side the door and my husband had already waited for 45 minutes but no he had taken someone else who had a serious issue with her reservation. Instead of using the other computer to check me in while the customer was on the phone he simply stood there doing nothing. I waited almost 40 minutes and finally got checked in which took another 15 minutes so doing the online check in was pointless. I booked through exspdia and breakfast for 2 was included so we thought. In the morning we went down and had to pay $11.98 a piece for the breakfast voucher which we then had to go to the restaurant and order from a limited menu. The food was horrible and tiny portions. They messed up one of the breakfast bowels that was eggs cheese bacon and potato’s and only brought out a small bowl of potato’s which I had to send back and by the time we got them like 30 minutes later we had to get a to go container. The breakfast resembled a continental breakfast except tiny portions so it was just terrible. I would have saved money and had a better breakfast at McDonald’s. The hotel
Stayed 1 night in Mar 2025

10/10 Excellent

Betty

Liked: Cleanliness, staff & service
Nice and clean
Stayed 2 nights in Jan 2025

8/10 Good

Janice

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean
Stayed 1 night in Mar 2025

6/10 Okay

Victor

Stayed 1 night in Mar 2025

10/10 Excellent

Susan, Surrey

Liked: Cleanliness
Stayed 1 night in Mar 2025

6/10 Okay

Michelle

Stayed 2 nights in Nov 2024

8/10 Good

Carol, East Wenatchee

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The airport shuttle was on time and convenient. It is nice there is an IHOP in the parking lot, but not much else was within walking distance.
Stayed 1 night in Dec 2024

6/10 Okay

Elizabeth, Ann Arbor

Stayed 1 night in Feb 2025

10/10 Excellent

Dennis

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always my favourite spot. Very clean premises, linens and towels. Friendly and supportive staff spacious parking. I have never had any disappointing experience with them..
Stayed 1 night in Feb 2025

10/10 Excellent

Hannah

Stayed 3 nights in Feb 2025

6/10 Okay

Renee

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort

Stinky but Comfy

If it wasn’t for the pungent odor of the hallways and hotel rooms, I would stay here again. Thankfully you can open the windows and air out the musky aroma from the old carpets. There was scum build up and black mold in the tub. The beds were actually very comfortable! The staff was friendly and the pool area was clean and welcoming. If they put just a little extra care in cleaning the rooms and maybe invest in new carpets, I’d consider going back.
Stayed 2 nights in Feb 2025

10/10 Excellent

Sabrina, Lacey

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Other than a long black hair in the bathtub it was nice and warm ...bed was to soft for us, we are used to a hard bed.
Stayed 1 night in Feb 2025

10/10 Excellent

Denver

Disliked: Cleanliness, staff & service, property conditions & facilities
We paid for two nights we stayed less then one was told we would get the other half refunded. Never got it refunded they kept our money even though they said they would not
Stayed 2 nights in Nov 2024

10/10 Excellent

Jeremy

Stayed 1 night in Feb 2025

10/10 Excellent

Elizabeth

Travelled with family
Liked: Staff & service
Clean
Stayed 2 nights in Feb 2025

8/10 Good

Maria Domiely

Travelled with family
Liked: Cleanliness, staff & service
Stayed 2 nights in Jan 2025

10/10 Excellent

Susan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable bed
Stayed 1 night in Feb 2025

10/10 Excellent

Lois

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff were supremely amazing. The beds were some of the best we have ever slept on. And your housekeeping is the most amazing housekeepers they did so great
Stayed 1 night in Feb 2025

8/10 Good

Steven

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super noisy outside in the evening. By 11pm it was quiet. Quiet all night. Bed was very comfy. Room was clean and comfortable. The staff was accommodating and the cafe staff super helpful and friendly. Michael the cook was excellent!!
Stayed 4 nights in Jan 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Timothy, Bellingham

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

6/10 Okay

Lisa

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Jan 2025

10/10 Excellent

Helen

Travelled with family
Would definitely stay here again. Great value!!
Stayed 1 night in Jan 2025