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Holiday Inn Tacoma Mall by IHG

3.0 star property

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Photo gallery for Holiday Inn Tacoma Mall by IHG

Exterior
Exterior
Restaurant
Exterior
Property amenity

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
8402 S Hosmer St, Tacoma, WA, 98444
  • Place, Regal Lakewood
    ‪6 min walk‬
  • Place, Lower Dog Park
    ‪3 min drive‬
  • Place, Upper Dog Park
    ‪3 min drive‬
  • Airport, Seattle, WA (SEA-Seattle - Tacoma Intl.)
    ‪29 min drive‬

Room options

Suite, 2 Queen Beds, Mobility Accessible (Communications, Accessible Shower)

8.0 out of 10
Very good
(2 reviews)
  • 56 sq m
  • Sleeps 6
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible Bathtub (Mobility)

9.4 out of 10
Exceptional
(3 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible Bathtub (Mobility)

9.8 out of 10
Exceptional
(8 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Combined shower/bathtub, designer toiletries, hair dryer, towels

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(80 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Standard Room, 1 Queen Bed

8.8 out of 10
Excellent
(18 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed

Combined shower/bathtub, designer toiletries, hair dryer, towels

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(40 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Standard Room

  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Lobby
Best Western Plus Tacoma Hotel
  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
4.6 out of 5, Wonderful, 1,117 reviews
The price is €104
includes taxes & fees
15 Jan - 16 Jan
Best Western Plus Tacoma Hotel

About this property

Holiday Inn Tacoma Mall by IHG

Family-friendly hotel connected to the convention centre in Tacoma with free parking
Along with an indoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness centre. Free WiFi in public areas and free self parking are also provided. Additionally, a snack bar/deli, a 24-hour business centre and a conference centre are on-site.
Holiday Inn Tacoma Mall by IHG offers 84 air-conditioned accommodations with laptop-compatible safes and free newspapers. Pillowtop beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. LED televisions come with premium digital channels. Bathrooms include a combined bath/shower unit, designer toiletries, complimentary toiletries and hairdryers.

This Tacoma hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Tacoma Mall by IHG. During your stay, you'll be connected to the convention centre and within walking distance of Regal Lakewood. Features include free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Enjoy a bite to eat at the restaurant
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 6 minutes by car from Tacoma Mall and 8 minutes from Tacoma Dome
Holiday Inn Tacoma Mall by IHG offers its guests an indoor pool, Access to hot tub, and a 24-hour fitness centre. There's a restaurant on site, as well as a snack bar/deli. Business amenities include a 24-hour business centre and 5 meeting rooms.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 8500 square feet (790 square metres) and includes a conference centre. A vending machine, gift shops/newsstands, and a garden are also featured at the family-friendly Holiday Inn Tacoma Mall by IHG. Self parking is free.

This 3-star Tacoma hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6 AM to 10:00 AM and at the weekend from 6 AM to 10:30 AM.
Holiday Inn Tacoma Mall by IHG has a restaurant on site.
Secret Burger Kitchen – On-site restaurant. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6 AM to 10:00 AM on weekdays and 6 AM to 10:30 AM on weekends
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Secret Burger Kitchen

Things to do

  • 24-hour gym
  • Concerts/live shows
  • Games
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • Children's games
  • Grocery/convenience store
  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Pool gate
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 24-hour business centre
  • 5 meeting rooms
  • Computer station
  • Conference centre (8,500 square foot of space)

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 2018
  • Eco-friendly cleaning products used
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free cot
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LED TV with premium digital channels

Food and drink

  • Champagne service
  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Fan
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in time starts at 3 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250 per accommodation, per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Long-term renters welcome
This property uses eco-friendly cleaning products
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 11 PM
  • Up to 3 children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Red Lion Hotel Tacoma
Red Lion Tacoma
Tacoma Red Lion Hotel
Tacoma Red Lion
Red Lion Tacoma Hotel Tacoma
Holiday Inn Tacoma Mall Hotel
Holiday Inn Tacoma Mall
Tacoma Mall By Ihg Tacoma
Holiday Inn Tacoma Mall by IHG Hotel
Holiday Inn Tacoma Mall an IHG Hotel
Holiday Inn Tacoma Mall by IHG Tacoma
Holiday Inn Tacoma Mall by IHG Hotel Tacoma

Holiday Inn Tacoma Mall by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 573 out of 1001 reviews
Rating 8 - Good. 228 out of 1001 reviews
Rating 6 - Okay. 102 out of 1001 reviews
Rating 4 - Poor. 45 out of 1001 reviews
Rating 2 - Terrible. 53 out of 1001 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Mose

Travelled with partner
Liked: Staff & service, property conditions & facilities
Everything was good except the area the hotel was located seems weird and unsafe
Stayed 1 night in Oct 2025

4/10 Poor

LILIAN

Stayed 1 night in Oct 2025

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is great
Stayed 1 night in Oct 2025

8/10 Good

Tricia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and beds are very comfortable. The breakfast was ok. It would have been nice to have a few more options. It is convenient as there are no breakfast places nearby. Nothing within walking distance for breakfast. The traffic noise coming from the street is unfortunate. It goes all night and I’m not one that can use earplugs when I sleep. They’re doing some renovations but that did not affect our stay. Security for parking area is working overnight. Good lighting in parking lot. Overall a good experience
Stayed 2 nights in Oct 2025

10/10 Excellent

Curtis

Stayed 2 nights in Jun 2025

10/10 Excellent

Colleen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Love the stay

My daughter had to have surgery. The staff did everything to make us feel comfortable. They went out of their way. Got a wheelchair and shower chair to help with her care
Stayed 6 nights in Sep 2025

10/10 Excellent

Ara

Stayed 1 night in Sep 2025

10/10 Excellent

Ara

Stayed 1 night in Sep 2025

10/10 Excellent

james

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2025

6/10 Okay

NICHOLE

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
When we arrived to our room there were chips all over the floor . There was a spot on the carpet with sticky stuff and stucky stuff on the table . We found earings on the floor and hair in the sink.
Stayed 4 nights in Sep 2025

10/10 Excellent

Caitlin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

Aileen

Stayed 1 night in Sep 2025

4/10 Poor

Tina

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Please just focus on the rat issue

While walking from our car to the hotel, we witnessed a VERY large rat aprox 18inches long run from a bush next to the door, to the nearby dumpster area. The staff we reported it to seemed concerned and said they'll be sure to follow up on that. Also the breakfast buffet was beautiful and had many choices, but it was quite bland, and reminded us of institutional food- bland but filling and pretty to look at.
Stayed 1 night in Sep 2025

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in process was so smooth and quick. The smash burger restaurant was delicious and a plus that they are open late. Breakfast was good too. I would definitely stay again.
Stayed 1 night in Sep 2025

10/10 Excellent

Alexandria, Mission

Stayed 1 night in Sep 2025

8/10 Good

Maegann

Stayed 1 night in Sep 2025

8/10 Good

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Pros: Jasmine at front desk was very helpful with a necessary reservation change. Breakfast buffet was great (although costs an extra $10). Cons: the construction work made it unkempt. Toilet seat in room would not stay up.
Stayed 1 night in Sep 2025

8/10 Good

Fatima V., Shoreline

The room and the bed were clean and comfortable. I like that Dove products were used and included a separate hair conditioner (which is not often the case in other hotels). The staff though could be friendlier. There was also a discrepancy in the pricing for breakfast. I was told it was $10 at the front desk but when I got to the breakfast area, the cashier said it was $17! That's a big difference. Please come up with a uniform price for breakfast so as to avoid confusion and frustration.
Stayed 1 night in Sep 2025

8/10 Good

Moses

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

6/10 Okay

Kamal

Liked: Staff & service
We had to walk up one floor because elevator was broken. Hallway carpets were dirty due to construction. They did not do anything in exchange for the inconvenience
Stayed 2 nights in Sep 2025

8/10 Good

Dominicka

Travelled with family
Stayed 1 night in Sep 2025

10/10 Excellent

CAROL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing! The staff was very friendly and helpful. The room, including the bathroom, looked and smelled clean. The hotel is situated near dining, casinos, convenience stores, groceries and other shopping interests. It was quiet for the most part, which I really appreciate. Thank you!
Stayed 6 nights in Sep 2025

6/10 Okay

Patricia J

Stayed 1 night in Sep 2025

10/10 Excellent

ibrahim

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Y
Stayed 1 night in Sep 2025

10/10 Excellent

Sydnea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful and kind, and the room was clean and comfortable.
Stayed 1 night in Sep 2025