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The Gaya Hotel

4.0 star property

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Photo gallery for The Gaya Hotel

Exterior
Lobby sitting area
Outdoor pool, pool loungers
Deluxe Twin Room | 1 bedroom, premium bedding, down duvets, in-room safe
Restaurant

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
No. 169, Xinsheng Rd., Taitung, Taitung County, 950
  • Place, Taitung Railway Art Village
    ‪1 min walk‬
  • Place, Tiehuacun
    ‪3 min walk‬
  • Place, Taitung Night Market
    ‪5 min walk‬
  • Airport, Taitung (TTT)
    ‪14 min drive‬

Room options

View all photos for Wonderful Family Room

Bathroom | Designer toiletries, hair dryer, bathrobes, slippers

Wonderful Family Room

  • Sleeps 4
  • Free Wi-Fi

View all photos for Deluxe Double Room

Deluxe Double Room | 1 bedroom, premium bedding, down duvets, in-room safe

Deluxe Double Room

9.6 out of 10
Exceptional
(14 reviews)
  • City view
  • 40 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Twin Room

Deluxe Twin Room | 1 bedroom, premium bedding, down duvets, in-room safe

Deluxe Twin Room

9.0 out of 10
Wonderful
(9 reviews)
  • City view
  • 40 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Elite Quadruple Room

Elite Quadruple Room | 1 bedroom, premium bedding, down duvets, in-room safe

Elite Quadruple Room

7.0 out of 10
Good
(2 reviews)
  • City view
  • 40 sq m
  • Sleeps 5
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Executive Suite

Executive Suite | 1 bedroom, premium bedding, down duvets, in-room safe

Executive Suite

  • City view
  • 66 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Quadruple Room

Deluxe Quadruple Room | 1 bedroom, premium bedding, down duvets, in-room safe

Deluxe Quadruple Room

  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Deluxe Double Room

Bathroom | Designer toiletries, hair dryer, bathrobes, slippers

Deluxe Double Room

  • Sleeps 3
  • Free Wi-Fi

View all photos for Deluxe Twin Room

1 bedroom, premium bedding, down duvets, in-room safe

Deluxe Twin Room

  • Sleeps 3
  • Free Wi-Fi

View all photos for Deluxe Double Room (2nd Floor Only)

Deluxe Double Room (2nd Floor Only) | 1 bedroom, premium bedding, down duvets, in-room safe

Deluxe Double Room (2nd Floor Only)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 40 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

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About this property

The Gaya Hotel

2 restaurants, an outdoor pool and a fitness centre are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, concierge services and dry cleaning.
The Gaya Hotel offers 145 accommodations with laptop-compatible safes and complimentary bottles of water. Beds feature down duvets and premium bedding. LCD televisions come with cable channels.

Bathrooms include bathrobes, slippers, designer toiletries and bidets. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include a hairdryer and free toiletries. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
Our customers tell us that they enjoy the overall property condition at The Gaya Hotel. During your stay, you're just a quick walk from Tiehuacun. Enjoy features like free WiFi in public areas and free self-parking, plus 2 restaurants.
  • Free WiFi
  • Free self-parking
  • Dining options include 2 restaurants and a coffee shop
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Just a 4-minute walk from Tiehuacun and 8 minutes by car from Fugang Fishery Harbor
  • Airport, train station pick-up and train station drop-off shuttle service available for a fee
There are 2 restaurants on site, along with a coffee shop/cafΘ. Public spaces have free WiFi. The Gaya Hotel offers its guests an outdoor pool and a fitness centre. There are 2 meeting rooms available. An airport shuttle during limited hours, a train station pick-up service and a train station drop-off service are available for a fee. A library, a terrace, and multilingual staff are also featured at The Gaya Hotel. Limited free parking is available on a first-come, first-served basis.

This 4-star Taitung hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10 AM.
The Gaya Hotel has 2 restaurants on site.
Late-night fare is available from room service (during limited hours).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Return airport shuttle (surcharge) from 10:00 AM to 5:30 PM
  • Train station pick-up shuttle (surcharge) from 10:00 AM to 5:30 PM
  • Train station shuttle at scheduled times, on request
  • Train station drop-off (surcharge)
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: TWD 660 for adults and TWD 330 for children
  • 2 restaurants
  • A coffee shop/cafe

Things to do

  • Gym
  • Library
  • Outdoor pool

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Separate bedroom
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 2 meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Accessible train station shuttle
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • At least 80% of food locally-sourced
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Electric bike charging
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Late-night room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Energy-saving switches in guestrooms
  • Laptop-compatible safe
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 5:00 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately TWD 660 for adults and from TWD 330 for children
  • Airport shuttle fee: TWD 200 per person (one-way)
  • Airport shuttle fee per child: TWD 200 (one-way), (from 7 to 12 years old)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files and shoe mitts
The Gaya Hotel offers transfers from the airport and train station (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Gaya Hotel Taitung
Gaya Hotel
Gaya Taitung
The Gaya Hotel Hotel
The Gaya Hotel Taitung
The Gaya Hotel Hotel Taitung

The Gaya Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 314 out of 506 reviews
Rating 8 - Good. 133 out of 506 reviews
Rating 6 - Okay. 38 out of 506 reviews
Rating 4 - Poor. 14 out of 506 reviews
Rating 2 - Terrible. 7 out of 506 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel was great, the attached bar never seemed to open, and the cafe did not seem to be an active. The buffet was great, and staff were very nice.
Stayed 7 nights in Sep 2025
Verified

8/10 Good

Shao Yi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in an excellent location with many food options nearby.
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at the Gaya hotel!
Stayed 5 nights in Nov 2024
Verified

8/10 Good

John

Liked: Cleanliness, staff & service
It was located in the heart of town and very convenient. Staff were pleasant and quick.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Fion

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good service, nice room
Stayed 2 nights in Jul 2022
Verified

10/10 Excellent

SHOU-LUNG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice 👍
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with many paintings and art products in display like in a museum. Swimming pool is a plus as well. Breakfast is super! Great experience! Will definitely come back!
Stayed 1 night in Nov 2023
Verified

10/10 Excellent

Gonzalo

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Great staff, congratulations.
Stayed 2 nights in Dec 2023
Verified

10/10 Excellent

Chen Kian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located at the city centre. Walking across is the Taitung Railway Art Village and the Fantasy Tiehua. A short walk from the hotel is the Taitung night market. Lots of food choices and shopping. A great spot for an excellent stay. Oh, breakfast was great too!
Stayed 1 night in Dec 2023
Verified

10/10 Excellent

Dennis Riley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Gaya was a gorgeous hotel, from the lobby to our room. Very helpful and friendly concierge. Amazing view from the rooftop. Conveniently located for a morning stroll at Liyushan or to the Railway Art Village. Super comfortable bed and bedding, and overall a great place to spend time.
Stayed 2 nights in Nov 2023
Verified

10/10 Excellent

CHOON TEE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was hoping for self serve laundry services within the hotel
Stayed 2 nights in Dec 2023
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable stay and will return.

Check in was very smooth by the friendly staff. Room was very clean and comfortable except for shower room which was moldy. Breakfast was good spread but lack of food warmer for buffet line thus cooled food was cold. Beef soup noodles from live station was good.
Stayed 1 night in Dec 2023
Verified

4/10 Poor

Hsiao-Rong

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
We went to the hotel for its pool and found out it closed from 11-3pm
Stayed 2 nights in Jul 2022
Verified

2/10 Terrible

Ruth

Disliked: Property conditions & facilities
Stayed 2 nights at this property. Shower head broke and almost hit my foot. Not enough towel provided - there was not even a hand towel available, just a bath and a small towel. Only one treadmill at the gym which was broken. You can tell the hotel had no intention of fixing it as it had already gathered a layer of dust. For Taiwanese standard, the food at breakfast was bad. Service overall was mediocre. Given the room rate, it is honestly substandard. Not worth the money paid for. Extremely disappointed!
Stayed 2 nights in Jun 2023
Verified

8/10 Good

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
This was our second extended stay at The Gaya in Taitung, while visiting family. it felt 'tired' this time. Carpets in hallway a bit dirty, although I understand wheeling luggage along them won't help. Since our last visit, Taiwan has implemented no single use items in the room. And I do support this. On the other hand, the tea/coffee station was very sparse... 2 coffee bags, 2 tea bags. No sugar, no milk/creamer, no spoons. Maybe I could have requested that, but it was not a welcoming experience in my opinion. The front desk staff are nice but the language is a barrier as they didn't understand much English. I will say the bedding and duvet, and beds and pillows are wonderful! So comfortable. The floors have a nice quiet vibe and we didn't hear noise from any other rooms, so that is a huge plus. And finally.... as a few have pointed out in the reviews.... why on earth is the pool closed at the nicest part of the day when it would be nice to sit and read and swim?. It's closed from 11am to 3.30pm give or take 30 mins with winter/summer hours. It left us very frustrated after a morning out in the sun and heat. We did check out the Sheraton while we were there and may consider that next time, but overall I do recommend this hotel.
Verified

8/10 Good

SHOU CHIEN

Liked: Cleanliness, staff & service, amenities
地點很讚 在鐵花村旁
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

YIFUNG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
洗臉台水量小了一點，其他部分是OK.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Hsiao Tzu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
都很滿意
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

SUCHUAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

很棒的飯店

很棒的住宿
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

CHUANYI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
附近很熱鬧，走路到鐵花村很多表演可以看，也很多餐廳選擇。
Stayed 2 nights in Apr 2025
Verified

6/10 Okay

Yasuo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
確かに中心部にはありますが、中心部の端っこです。行った時期(2025年5月)は周りが工事中だったせいもあるかも知れませんが、ロケーションには不満です。 所謂ブティックホテルが好きな方には良いかも知れません。
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

整體環境很舒適；隔壁施工中

很不錯的飯店，環境舒服 景色：窗外正好面施工的大樓，第一線看大樓打地基的奇特體驗😅 雖然吃早餐時，服務人員以為我們沒有訂到早餐，來回與我們確認，稍微打擾到了用餐品質😅 希望飯店內部的資訊可以更精確一些
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

chien fen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
房間設備及地點都很棒
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

LiLing

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

值得住再住的酒店

地點非常好，服務周到親切
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

TUNG CHING

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

整體讓人感覺舒適

整體都很棒，早餐出乎意料的完美，雖然樣式沒有像大飯店一樣多種，但每樣都很有水準，尤其是有牛肉麵，美味程度不下於外面的牛肉麵專賣店
Stayed 1 night in Jan 2025