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Hortensias Hotel and Suites

2.0 star property

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Smart TV
Comfort Double Room | Private kitchen | Fridge, microwave, stovetop
Comfort Double Room | Living area | Smart TV
Premium bedding, free WiFi, bed sheets
Standard Double Room, 1 Double Bed | Premium bedding, free WiFi, bed sheets

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Housekeeping
  • 24/7 front desk
  • Kitchen

Explore the area

View in a map
Cam. del Tubo Tapachula, 9622225999, Tapachula, CHIS, 30797
  • Place, Plaza Galerias
    ‪6 min walk‬
  • Place, Casino Vegas Tapachula
    ‪11 min walk‬
  • Place, Izapa Ruins
    ‪19 min walk‬
  • Airport, Tapachula, Chiapas (TAP-Tapachula Intl.)
    ‪25 min drive‬

Room options

View all photos for Comfort Double Room

Premium bedding, free WiFi, bed sheets

Comfort Double Room

8.8 out of 10
Excellent
(5 reviews)
  • 0 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite

Junior Suite | Premium bedding, free WiFi, bed sheets

Junior Suite

  • 2 bedrooms
  • Sleeps 6
  • 3 Queen Beds and 1 Single Bed

View all photos for Deluxe Suite, Courtyard View

Smart TV

Deluxe Suite, Courtyard View

  • 2 bedrooms
  • Sleeps 8
  • 4 Queen Beds and 1 Single Bed

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About this property

Hortensias Hotel and Suites

Hotel in Tapachula
Along with self parking, this hotel has a 24-hour front desk and free Wi-Fi in public areas. Bathrooms are shared.
Hortensias Hotel and Suites offers 14 air-conditioned accommodations, with free toiletries. This accommodation offers separate sitting areas. Beds feature premium bedding. Kitchens offer fridges, stovetops and microwaves. Guests have access to shared bathrooms. Bathrooms include a shower.

This Tapachula hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Smart televisions are featured in guestrooms. Housekeeping is provided on a daily basis.

During your stay at Hortensias Hotel and Suites, you're just a quick walk from Plaza Paseo Las Hortensias. Free WiFi in public areas and self-parking (surcharge) are available.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Self-parking available for a fee
  • Within a 15-minute walk of Plaza Paseo Las Hortensias and Plaza Galerias
Public spaces have free WiFi. Parking is available for a fee.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (MXN 50 per day)
  • Limited on-site self parking

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • No lift

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Shampoo
  • Shared bathroom
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch smart TV

Food and drink

  • Hob
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Separate sitting area

Policies

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MXN 150.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: MXN 50 per day
  • Rollaway bed fee: MXN 150.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Hortensias Hotel Suites
Hortensias Suites Tapachula
Hortensias Hotel and Suites Hotel
Hortensias Hotel and Suites Tapachula
Hortensias Hotel and Suites Hotel Tapachula

Hortensias Hotel and Suites Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 29 out of 44 reviews
Rating 8 - Good. 9 out of 44 reviews
Rating 6 - Okay. 3 out of 44 reviews
Rating 4 - Poor. 0 out of 44 reviews
Rating 2 - Terrible. 3 out of 44 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

8/10 Good

Rose Flore

Stayed 3 nights in Oct 2025

8/10 Good

Rose Flore

Stayed 1 night in Oct 2025

10/10 Excellent

Rose Flore

Stayed 2 nights in Oct 2025

10/10 Excellent

Oscar

Liked: Cleanliness, property conditions & facilities, room comfort
Very helpful
Stayed 1 night in Aug 2025

10/10 Excellent

Maribel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 12 nights in Jul 2025

6/10 Okay

Carlos

Solo traveller
The hotel was clean, near to facilities , just not what I expected!
Stayed 1 night in Jun 2025

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They were sweet and understanding. Took their time to find a solution to payment options and very respectful of my family needs. It was a wonderful stay and it was a spacious room. Thank you for everything.
Stayed 2 nights in Jun 2025

10/10 Excellent

Anushka

Liked: Cleanliness, staff & service, property conditions & facilities
I had no complaints at my stay at this property air conditioning worked properly and the area was clean
Stayed 4 nights in Feb 2025

10/10 Excellent

Ron

Liked: Staff & service, property conditions & facilities, room comfort

Great place to stay.

Nice suite with lots of options at a fair price. I was even allowed to plug in my 110v portable car charger! We slept very well.
Stayed 1 night in Jan 2025

2/10 Terrible

juan

Stayed 10 nights in Dec 2024

10/10 Excellent

Saptarshi

Stayed 2 nights in Jan 2025

10/10 Excellent

Saptarshi

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very amicable stuff . Good behavior . Clean . Helpful . I loved it . 24 hour security . No hidden fees .
Stayed 6 nights in Jan 2025

10/10 Excellent

Remy samuel

Stayed 1 night in Dec 2024

10/10 Excellent

Arlett Loreta

Travelled with family and small children
Liked: Cleanliness, amenities
Excellent e el lugar y buen trato si vas de visita como yo con tu familia te lo recomiendo
Stayed 7 nights in Nov 2025

10/10 Excellent

Yeimi

Stayed 1 night in Oct 2025

10/10 Excellent

Yudelkis

Liked: Amenities, property conditions & facilities
Muy buena para el precio
Stayed 3 nights in Oct 2025

6/10 Okay

Yudelkis

Stayed 1 night in Oct 2025

8/10 Good

José

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Si
Stayed 3 nights in Oct 2025

8/10 Good

FERNANDO ESPINOSA

Disliked: Cleanliness
Que pongan sartenes
Stayed 2 nights in Sep 2025

10/10 Excellent

Dunia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

2/10 Terrible

Marcela

Travelled with family and small children, Business traveller
Disliked: Amenities
Lastimosamente no me dieron la habitación que pedí, me cambiaron de jotel, hotel pequeño, sin mucho espacios no fue lo que lo pedí y por lo que pagué.
Stayed 2 nights in Aug 2025

10/10 Excellent

Andrea

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Experiencia grata, el personal muy amable.
Stayed 1 night in Jun 2025

8/10 Good

Brian

Travelled with family and small children
Está bien
Stayed 2 nights in May 2025

8/10 Good

Julio Antonio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

10/10 Excellent

DanielE

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente.
Stayed 1 night in Feb 2025