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Grandeur Thermal Spa Resort

Property class: 3

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Photo gallery for Grandeur Thermal Spa Resort

Property grounds
Property grounds
Family Cottage, 3 Bedrooms | Living area | Flat-screen TV
Family Studio | Iron/ironing board, bed sheets
Exterior

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Air-conditioning
  • Breakfast available
  • Business services

Explore the area

View in a map
281 Spa Rd, Taupo, Waikato, 3378
  • Place, Spa Thermal Park
    ‪1 min walk‬
  • Place, A.C. Baths
    ‪8 min walk‬
  • Place, Golf Club Taupō
    ‪11 min walk‬
  • Airport, Taupō Airport (TUO)
    ‪11 min drive‬

Room options

View all photos for Superior Chalet

Superior Chalet | Living area | Flat-screen TV

Superior Chalet

7.6 out of 10
Good
(37 reviews)
  • Garden view
  • 56 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Family Studio

Family Studio | Iron/ironing board, bed sheets

Family Studio

8.4 out of 10
Very good
(55 reviews)
  • Garden view
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Family Cottage, 3 Bedrooms

Family Cottage, 3 Bedrooms | Iron/ironing board, bed sheets

Family Cottage, 3 Bedrooms

  • Garden view
  • 3 bedrooms
  • Sleeps 6
  • 1 Queen Bed, 2 Single Beds and 1 Single Bunk Bed

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About this property

Grandeur Thermal Spa Resort

An outdoor pool, a business centre and a garden are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a picnic area. Housekeeping is available on request.
Grandeur Thermal Spa Resort offers 25 air-conditioned accommodations with coffee/tea makers and a hairdryer. Accommodation at this 3-star hotel has kitchenettes with fridges, microwaves and kitchenware and utensils.

Bathrooms include a shower and complimentary toiletries. Flat-screen televisions are featured in guestrooms. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Grandeur Thermal Spa Resort. During your stay, you're just a quick walk from Spa Thermal Park. Free WiFi in public areas, free self-parking and an outdoor pool are available.
  • Free Wi-Fi in some public areas
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the outdoor pool
  • Amenities include a business centre, meeting rooms and a terrace
  • On-site recreation includes a playground
  • Guests have great things to say about the location and the clean guestrooms
  • Steps from Spa Thermal Park and 9 minutes on foot from A.C. Baths
  • Cats and dogs welcome for a fee
Public spaces have free WiFi. A business centre and meeting rooms are available. An outdoor pool, a terrace, and a garden are also featured at Grandeur Thermal Spa Resort. Free self parking is available.

This 3-star Taupō hotel is smoke free.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Onsite parking includes off-street options

Things to do

  • Outdoor pool
  • Playground

Family friendly

  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Outdoor pool
  • Playground

Conveniences

  • Limited-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping on request

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 8:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 8:00 AM - 8:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets: NZD 20 per pet, per day
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 20.0 per day.
  • Cots (infant beds) are available for NZD 20.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: NZD 20 per pet, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: NZD 20.0 per day
  • Rollaway bed fee: NZD 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
The front desk at this property is open daily from 8:00 AM - 8:00 PM.
Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

Grandeur Thermal Spa Resort Taupo
Grandeur Thermal Spa Taupo
Grandeur Thermal Spa
Hotel Grandeur Thermal Spa Resort Taupo
Taupo Grandeur Thermal Spa Resort Hotel
Hotel Grandeur Thermal Spa Resort
Grandeur Thermal Spa Taupo
Grandeur Thermal Spa Taupo
Grandeur Thermal Spa Resort Hotel
Grandeur Thermal Spa Resort Taupo
Grandeur Thermal Spa Resort Hotel Taupo

Grandeur Thermal Spa Resort Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 150 out of 684 reviews
Rating 8 - Good. 257 out of 684 reviews
Rating 6 - Okay. 137 out of 684 reviews
Rating 4 - Poor. 91 out of 684 reviews
Rating 2 - Terrible. 49 out of 684 reviews

7.0/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

6.4/10

Property conditions & facilities

Reviews

8/10 Good

Sylvia

Stayed 1 night in Jan 2026

8/10 Good

Achal

Travelled with family and small children
Liked: Amenities
There was obe reception staff he was friendly
Stayed 1 night in Jan 2026

6/10 Okay

Binh

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Cleaning rooms too old
Stayed 2 nights in Jan 2026

4/10 Poor

Diane

Travelled with family
Disliked: Amenities, property conditions & facilities
We stayed a few weeks ago. We booked for 2 nights and we shocked when we arrived at how run down the outside and surroundings was. As we drove down the bumpy gravel driveway around to the accommodation, I felt a little unsafe. The rooms were small but clean, however not a true representation of what we had seen on the website. The bathroom had no extractor fan (so smelt damp), water pooled in the bottom of the shower, the mirror was all corroded around the outside, the floor tiles were missing grouting and the paint all over the roof beams looked terrible. We tried to use the air con, but when we turned it on it smelt bad so turned off. TV in room was not great as signal kept cutting out. Feel it was overpriced for what it was. We were booked to stay another night a few days later on our return to Taupo however we cancelled and found an alternative resort.
Stayed 2 nights in Dec 2025

6/10 Okay

Tracey

Travelled with family and small children
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
The exterior of the buildings is very dated and off putting when you first arrive. The staff were friendly and allowed early check in. Rooms clean and beds comfy. The setting is lovely and peaceful.
Stayed 2 nights in Jan 2026

6/10 Okay

Emily

Liked: Staff & service
The air conditioner was in the main room - two rooms and a hallway away from the bedroom, so the place stayed pretty hot. There was need for updating, and the walls are thin as we could hear the people in the rooms next to us going up their stairs to their twin bed loft area.
Stayed 1 night in Jan 2026

8/10 Good

Helen

Liked: Cleanliness, staff & service
It met our needs for our stay in Taupo. Unfortunately the motel is a bit tired and has lost facilities, like the restaurant. It was easy to use the path to the river and into town
Stayed 2 nights in Dec 2025

4/10 Poor

Catherine

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The actual property looks quite different to how the website and booking sites present it. The place is very run down with the sign falling off, looks abandoned on arrival and does not really deserve the name “grandeur” or “resort“. Reception area is quite rough and dirty looking despite the staff being friendly enough. The room on arrival smell wierd but seemed to air out over time. Sheets and beds were clean and nice but the couch was so old and stained we had to request a sheet to lay on top of it. The bathroom had been done up which was good and clean. Overall just seemed very run down for what we paid. The main issue, is it is not accurately presented on the websites.
Stayed 1 night in Jan 2026

8/10 Good

Hermina

Liked: Cleanliness, amenities, property conditions & facilities
Corner of lounge a little grotty and Netflix would not connect at all (couldn’t log into my own account). But otherwise another lovely stay.
Stayed 1 night in Jan 2026

4/10 Poor

Lynn

Travelled with family
Disliked: Cleanliness, staff & service
The room felt neglected, definitely needed a fresh coat of paint.
Stayed 1 night in Dec 2025

6/10 Okay

John & Quynh Nga

Travelled with family
Disliked: Amenities, property conditions & facilities
Room although clean was sparsely equipped: no where to hang clothes. No light switches near bed. Had to fumble to find bed in dark after switching off light. Soap dispensers in bathroom empty. TV reception very poor with constant picture and sound failure. Grounds around hotel were extremely overgrown and unkempt. Derelict buildings scattered around. Needs a huge renovation project.
Stayed 3 nights in Jan 2026

6/10 Okay

Nat

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Staff member was friendly and accommodated our request. Rooms were ok and matched the photo. Unfortunately the grounds were scruffy and needed maintenance- a lick of paint, some weed whacking etc to make it look more welcoming.
Stayed 1 night in Dec 2025

8/10 Good

Olivia

Travelled with family
Liked: Cleanliness, staff & service
Well suited to our needs overnight
Stayed 1 night in Dec 2025

6/10 Okay

Starla

Travelled with partner
Liked: Amenities
Staff were lovely, outside of rooms looks very rustic but inside is modern and comfy. Love the kitchenette facilities
Stayed 1 night in Dec 2025

6/10 Okay

Laura

Travelled with family
Liked: Amenities
Interesting set up, not what I expected. It appears that they may be trying to renovate the units, overall a bit worn otherwise. The beds were comfortable and the kids loved the spa bath (although it could have done with a better clean).
Stayed 1 night in Dec 2025

8/10 Good

Troy

Travelled with family
Liked: Cleanliness, staff & service, amenities
good value in quite location
Stayed 2 nights in Dec 2025

8/10 Good

Kieron, Wellington

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was average quality for peak season prices and prime location
Stayed 1 night in Dec 2025

10/10 Excellent

Dale

Travelled with partner
Liked: Cleanliness, amenities
Good linen, parking fine , comfortable heating, excellent bathroom and first class comfortable beds.
Stayed 1 night in Dec 2025

10/10 Excellent

Rohit

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room
Stayed 1 night in Dec 2025

10/10 Excellent

sabrina

Liked: Cleanliness, staff & service, amenities
Super room and place
Stayed 1 night in Dec 2025

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
When you arrive the reception building looks a bit run down. But the rooms are separate houses further away surrounded by nature and a little stream running in front. The rooms are very clean, new towels and bedsheets and the bathroom is modern and newly renovated. Also had a spa bath in a backroom. It's spacious and super quiet, apart from the singing birds. Highly recommend.
Stayed 1 night in Dec 2025

10/10 Excellent

Reynold

Liked: Cleanliness, staff & service, property conditions & facilities
A delightful stay. Coming again.
Stayed 1 night in Dec 2025

8/10 Good

Tahari

Travelled with family
Liked: Cleanliness, staff & service, amenities
The room we had was actually pretty nice. I have read some mixed reviews but my 14 and 10 year old daughters and I found it fine for our 1 night stay in Taupo. It's further out from the town area but we had a car so wasn't too worried. The area itself did look a bit old and reception area run down but it was cheap and the shower was warm, bathroom clean, room itself was warm enough and beds fine. Would stay again if I had to.
Stayed 1 night in Dec 2025

10/10 Excellent

Reynold

Liked: Cleanliness, staff & service, property conditions & facilities
Yes, yes.
Stayed 1 night in Dec 2025

4/10 Poor

Gordon

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Yes parking was good
Stayed 2 nights in Dec 2025