Hilton Lake Taupo

5.0 star property

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Photo gallery for Hilton Lake Taupo

Exterior
Apartment, 3 Bedrooms | Egyptian cotton sheets, in-room safe, blackout curtains, soundproofing
Junior Suite, 1 King Bed | Living area | 32-inch LCD TV with cable channels, TV, MP3 dock
Outdoor pool, a heated pool, pool loungers
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Bar

Explore the area

Map
80-100 Napier Road, Taupo, 3330
  • Taupo Hot Springs
    ‪2 min walk‬
  • Wairakei Geothermal Power Station
    ‪16 min walk‬
  • A.C. Baths
    ‪5 min drive‬
  • Taupo (TUO)
    ‪8 min drive‬

Room options

Apartment, 3 Bedrooms

  • 142 sq m
  • Valley view
  • Sleeps 7
  • 1 King Bed OR 4 Single Beds

Room, 1 King Bed

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Plus)

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed

  • 49 sq m
  • Valley view
  • Sleeps 3
  • 1 King Bed

Grand Deluxe King

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Apartment, 1 Bedroom

  • 82 sq m
  • Sleeps 3
  • 1 King Bed

Twin Room

  • 30 sq m
  • Sleeps 2
  • 2 Single Beds

Presidential Suite

  • 283 sq m
  • Lake view
  • Sleeps 6
  • 1 King Bed

Deluxe Room, 1 King Bed

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Twin Room (Plus)

  • 35 sq m
  • Sleeps 2
  • 2 Single Beds

Junior King Suite

  • Sleeps 2
  • 1 King Bed

Presidential Suite

  • Sleeps 6
  • 3 King Beds

Plus King Guest Room

  • Sleeps 2
  • 1 King Bed

Three Bedroom Apartment

  • Sleeps 6
  • 2 Single Beds and 1 King Bed

Deluxe King Room

  • Sleeps 2
  • 1 King Bed

Plus Twin Guest Room

  • Sleeps 2
  • 2 Single Beds

Grand Deluxe King Room

  • Sleeps 2
  • 1 King Bed

Hilton King Guest Room

  • Sleeps 2
  • 1 King Bed

Hilton Twin Guest Room

  • Sleeps 2
  • 2 Single Beds

One Bedroom King Apartment

  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Hilton Lake Taupo

Luxury hotel with fitness centre and outdoor tennis courts
An outdoor pool, a restaurant and a fitness centre are available at this hotel. WiFi in public areas is free. Additionally, a bar/lounge, outdoor tennis courts and a sauna are on-site.
Hilton Lake Taupo offers 113 air-conditioned accommodations with MP3 docking stations and laptop-compatible safes. Beds feature Egyptian cotton sheets. 32-inch LCD televisions come with premium cable channels.

Bathrooms include bathrobes, designer toiletries, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include outdoor tennis courts, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Hilton Lake Taupo. During your stay, you're just a quick walk from Taupo Hot Springs. Features include free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes 2 outdoor tennis courts, a gym and a steam room
  • Steps from Taupo Hot Springs and 11 minutes on foot from Waipahihi Botanical Gardens
Hilton Lake Taupo offers its guests a kids' pool, an outdoor pool, outdoor tennis courts, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business centre and meeting rooms are available. A fitness centre, a terrace, and tour/ticket assistance are also featured at the luxury Hilton Lake Taupo. For a fee, parking is available.

Smoking is allowed in designated areas at this 5-star Taupo hotel.

For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 11:00 AM.
Bistro Lago – This restaurant serves breakfast, lunch and dinner.
24-hour room service is available.

Languages

Chinese (Mandarin), English, Filipino, French, German, Hindi, Italian, Japanese, Korean, Spanish, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free offsite parking within 50 metres
  • Secured, covered parking on site (NZD 30 per night)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: NZD 39 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Bistro Lago

Things to do

  • 2 outdoor tennis courts
  • Bicycle rentals
  • Children's pool
  • Gym
  • Heated pool
  • Outdoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Children's pool
  • Free cot
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 1889
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • MP3 dock

Food and drink

  • 24-hour room service
  • Cookware, dishware, and utensils
  • Electric kettle
  • Tea bags/instant coffee

More

  • Air conditioning
  • Iron/ironing board
  • Laptop-compatible safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 60.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately NZD 39 per person
  • Covered self-parking fee: NZD 30 per night
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: NZD 60.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Hilton Hotel Taupo Lake
Hilton Lake Taupo
Hilton Lake Taupo Hotel Taupo
Hilton Lake Taupo Hotel
Terraces Hotel Taupo
Terraces Hotel Taupo
Hilton Lake Taupo Hotel
Hilton Lake Taupo Taupo
Hilton Lake Taupo Hotel Taupo

Hilton Lake Taupo Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 528 out of 1000 reviews
Rating 8 - Good. 298 out of 1000 reviews
Rating 6 - Okay. 117 out of 1000 reviews
Rating 4 - Poor. 38 out of 1000 reviews
Rating 2 - Terrible. 19 out of 1000 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Nathaniel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great visit, great location. Well prepared for IM NZ 70.3 Thank you for your hospitality
Stayed 4 nights in Feb 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Nice hotel

Good location. Upgraded our room on arrival which was a pleasant surprise.
Stayed 1 night in Mar 2025

8/10 Good

King Hoe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room size is good,pool is nice,breakfast not bad.
Stayed 1 night in Feb 2025

10/10 Excellent

Ralph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Info option on TV did not work, so hotel missed out on room orders. Checkout staff could be a bit friendlier.
Stayed 2 nights in Feb 2025

8/10 Good

Vicki

Travelled with family
Liked: Cleanliness, amenities
Overall a lovely place to stay but not without some issues. We booked a junior suite which was very spacious but had a small bathroom which was a bit disappointing compared to the size of the other spaces. There is a great text service which goes straight to reception and they get back immediately and answered our questions or brought us what we needed. Fridge is a good size and both kettle and coffee machine with tea, coffee, hot chocolate, sugar and fresh milk sachets in fridge. Sadly our TV did not work properly and we could not access the guest info but reception sent through the room service menu to our room instead. Breakfast is good and has lots of choice, plus you could also order off a menu. The wait is quite long for this service but delicious once it arrived. We stayed for 3 nights and every morning at 9.59am we were reminded that breakfast was finishing and we all felt they were trying to rush us out even though they only brought our ordered food at 9.50am one morning having waited 25 mins. They ran out of English Breakfast tea in the restaurant and the next morning said they still did not have any as the delivery was later that day, poor planning. The pool and spa pool are wonderful. Excellent for both adults and children. Very well kept and clean, lots of staff around tending to the garden and all very friendly. Room service was excellent but sadly the restaurant was not. Very long wait and overall food looks good but was quite bland. Nice hotel but not 5 star!
Stayed 3 nights in Feb 2025

8/10 Good

Rahman

Liked: Cleanliness, property conditions & facilities, room comfort

Great View

Nice one bedroom apartment, really big, great view and well equipped. Nice pool
Stayed 2 nights in Feb 2025

8/10 Good

Barbara

Travelled with group
Liked: Room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

4/10 Poor

Ben

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
We have stayed at this Hilton several times as our go to in Taupo and this experience was disappointing. Whomever is managing the property is letting it down we think. Check in not till 4pm, still servicing our room at 6.45pm the following night, we had had a long day and just wanted to relax, overcharged for parking initially, decor in rooms is tired and needs updating. For the price this hotel charges it needs to invest in the experience. Still has comfortable beds which is a plus. We will be trying somewhere else next time.
Stayed 2 nights in Feb 2025

2/10 Terrible

james

Disliked: Staff & service
Stayed 1 night in Feb 2025

10/10 Excellent

Alison

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the food was great location as well wine selection rooms a good size as was the bathrooms comfy bed staff were great we enjoyed our stay very much
Stayed 1 night in Feb 2025

10/10 Excellent

Theresa, Snohomish

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious apartments with a lovely view!
Stayed 3 nights in Feb 2025

8/10 Good

Alan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall we had a nice stay at the hotel. We did however have to wait for nearly an hour after check in time for our room to be available.
Stayed 2 nights in Jan 2025

10/10 Excellent

Jim

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful.
Stayed 1 night in Jan 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

2/10 Terrible

Rebat

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Excellent service.
Stayed 1 night in Jan 2025

8/10 Good

Patricia

Stayed 2 nights in Jan 2025

10/10 Excellent

AUBREY

Liked: Cleanliness, staff & service, property conditions & facilities
Great for the grandsons I was holiday with
Stayed 2 nights in Jan 2025

8/10 Good

Josh

Liked: Staff & service, property conditions & facilities
Fine
Stayed 3 nights in Jan 2025

10/10 Excellent

Joseph

Stayed 2 nights in Jan 2025

6/10 Okay

Debbie

Travelled with family
Liked: Staff & service
Our room had seen better days. There were numerous scratches, dents, marks on the walls. The room was very large but had very little furniture which was in poor condition. There was no shelving or drawersfor clothes. The common area to elevator was also in less than ideal condition. It would have been nice if there was somewhere to purchase snacks in the hotel as it was not near any shops.
Stayed 4 nights in Jan 2025

10/10 Excellent

Adam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, loved it
Stayed 1 night in Jan 2025

8/10 Good

Qin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Rui

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

2/10 Terrible

Simon

Liked: Cleanliness, room comfort
Disliked: Staff & service

Basic rooms for hotels.com customers.

I do not recommend booking this hotel through hotels.com. On arrival I was told I had booked the basic room, no mention of this on the hotels.com website just listed as a king size room. Receptionist told me these rooms were all ground floor and faced away from the lake. Not much of a welcome, had to ask how to get to the room, offered no help with the luggage. Room was fine but door banged each time someone entered the shared corridor. Car parking is a mess unless you pay for additional parking charge to park in the secured car park, still with a disclaimer that cars are left at your own risk. One day room was not made up by 4pm requested a service and this was not done by 5pm! So cancelled the cleaning. There appear to be a lot better options to stay in Taupo.
Car park rubbish
Car park sign.
Stayed 3 nights in Dec 2024