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Suncourt Hotel & Conference Centre

4.0 star property

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Photo gallery for Suncourt Hotel & Conference Centre

Premium Lakeview Family Room | Lake view
Exterior
Twin Studio No Balcony | Lake view
Premium Deluxe Lakeview Studio | Desk, blackout curtains, iron/ironing board, free WiFi
Breakfast, lunch and dinner served

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
14 Northcroft Street, Taupo, 3330
  • Place, Taupō i-SITE Visitor Information Centre
    ‪10 min walk‬
  • Place, Taupō Museum and Art Gallery
    ‪11 min walk‬
  • Place, Taupō Marina and Boat Ramp
    ‪14 min walk‬
  • Airport, Taupō Airport (TUO)
    ‪9 min drive‬

Room options

View all photos for Premium Deluxe Lakeview Two Bedroom

Premium Deluxe Lakeview Two Bedroom | Desk, blackout curtains, iron/ironing board, free WiFi

Premium Deluxe Lakeview Two Bedroom

8.0 out of 10
Very good
(1 review)
  • 50 sq m
  • 2 bedrooms
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

View all photos for One Bedroom Family Garden

One Bedroom Family Garden | Desk, blackout curtains, iron/ironing board, free WiFi

One Bedroom Family Garden

9.6 out of 10
Exceptional
(5 reviews)
  • 46 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Two Bedroom Family Garden

Two Bedroom Family Garden | Desk, blackout curtains, iron/ironing board, free WiFi

Two Bedroom Family Garden

9.0 out of 10
Wonderful
(2 reviews)
  • 50 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Premium Lakeview Family Room

Premium Lakeview Family Room | Desk, blackout curtains, iron/ironing board, free WiFi

Premium Lakeview Family Room

8.8 out of 10
Excellent
(5 reviews)
  • 46 sq m
  • Lake view
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Three Bedroom Family Garden

Three Bedroom Family Garden | Desk, blackout curtains, iron/ironing board, free WiFi

Three Bedroom Family Garden

8.0 out of 10
Very good
(2 reviews)
  • 51 sq m
  • 3 bedrooms
  • Sleeps 4
  • 1 Queen Bed, 1 Double Bed and 1 Single Bed

View all photos for Premium Deluxe Lakeview Studio

Premium Deluxe Lakeview Studio | Desk, blackout curtains, iron/ironing board, free WiFi

Premium Deluxe Lakeview Studio

9.2 out of 10
Wonderful
(22 reviews)
  • 30 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Lakeview Studio

Premium Lakeview Studio | Desk, blackout curtains, iron/ironing board, free WiFi

Premium Lakeview Studio

9.2 out of 10
Wonderful
(9 reviews)
  • 24 sq m
  • Lake view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Studio No Balcony

Twin Studio No Balcony | Desk, blackout curtains, iron/ironing board, free WiFi

Twin Studio No Balcony

8.0 out of 10
Very good
(8 reviews)
  • 30 sq m
  • Lake view
  • Sleeps 2
  • 1 Queen Bed and 1 Large Single Bed

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About this property

Suncourt Hotel & Conference Centre

Lakefront hotel connected to the convention centre in Taupō with free parking
This hotel features an outdoor pool, a restaurant and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a conference centre, a business centre and conference space.
Suncourt Hotel & Conference Centre offers 52 air-conditioned accommodations, which are accessible via exterior corridors, and features a hairdryer and an iron/ironing board. 55-inch Smart televisions come with digital channels. This Taupō hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.
Recreational amenities at the hotel include an outdoor pool.

Children aged under 14 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Suncourt Hotel & Conference Centre. During your stay, you'll be connected to the convention centre and just a quick walk from Lake Taupō. Enjoy features like free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a playground
  • Guests have great things to say about the location and the helpful staff
  • Just a 5-minute walk from Lake Taupō and 12 minutes on foot from Taupō i-SITE Visitor Information Centre
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and meeting rooms.

A computer station is on site and WiFi is free in public spaces. An outdoor pool, a terrace, and gift shops/newsstands are also featured at the business-friendly Suncourt Hotel & Conference Centre. Self parking is free.

Smoking is allowed in designated areas at this 4-star Taupō hotel.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 7:00 AM to 11:00 AM and at the weekend from 7:00 AM to 11:00 AM.
Lionel's – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Reservations are required.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; NZD 30 to 40 for adults and NZD 20 to 30 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Lionel's

Things to do

  • Outdoor pool
  • Playground

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Pool gate
  • Trampoline

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • On a lake
  • Outdoor furniture
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 floors
  • 5 buildings
  • Built in 1978
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with digital channels
  • Streaming services

Food and drink

  • Electric kettle
  • Limited room service
  • Refrigerator
  • Tea bags/instant coffee

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out
A late check-out fee will be charged

Special check-in instructions

The property charges 2.9 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for NZD 20.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately NZD 30 to 40 for adults and NZD 20 to 30 for children
  • A late check-out fee will be charged
  • Crib (infant bed) fee: NZD 20.0 per day
  • Credit card charges are subject to a surcharge of 2.9 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Suncourt Hotel
Suncourt Hotel Taupo
Suncourt Taupo
Suncourt Hotel And Conference Centre
Suncourt Hotel Conference Centre
Suncourt & Conference Taupo
Suncourt Hotel & Conference Centre Hotel
Suncourt Hotel & Conference Centre Taupo
Suncourt Hotel & Conference Centre Hotel Taupo

Suncourt Hotel & Conference Centre Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 503 out of 1001 reviews
Rating 8 - Good. 390 out of 1001 reviews
Rating 6 - Okay. 84 out of 1001 reviews
Rating 4 - Poor. 17 out of 1001 reviews
Rating 2 - Terrible. 7 out of 1001 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

Tracey

Stayed 4 nights in Oct 2025

10/10 Excellent

Robyn

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean; friendly staff; good location; quiet; good restaurant- we will return.
Stayed 1 night in Oct 2025

10/10 Excellent

Teresa

Stayed 1 night in Oct 2025

10/10 Excellent

Ian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very family friendly with a trampoline and seesaws.
Stayed 3 nights in Oct 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely people
Stayed 1 night in Sep 2025

2/10 Terrible

Lishan

Travelled with family
Disliked: Staff & service, amenities
Misleading Booking, Poor Customer Service – Would Not Recommend I booked a three-bedroom apartment through Expedia for my family, clearly listed as suitable for four people. However, upon arrival, the receptionist claimed that my booking was “upgraded” to a one-bedroom unit with a better view – which is completely unacceptable, as the original room was significantly more expensive and meant to accommodate more people. The staff was really calm and told me agin the one bed studio room had a nicer viewer although it was cheaper The staff then argued that because I had selected “two travelers” online, I wasn't entitled to the three-bedroom apartment – even though the room clearly states it fits four guests. They insisted the room was only for two and refused to check us in unless I paid an extra for my child the receptionist said the child would use tower toilet paper etc I had to argue with the staff at the front desk just to get the original room I had already paid for. This entire experience was frustrating, unprofessional, and felt like a scam to charge more money at check-in. If you’re traveling with family or booking through third-party sites like Expedia, be very careful. This hotel clearly does not honor bookings properly and treats guests unfairly upon arrival.
Stayed 1 night in Sep 2025

10/10 Excellent

Donna

All of the above
Stayed 2 nights in Sep 2025

8/10 Good

Louis

Stayed 2 nights in Sep 2025

10/10 Excellent

Nick

Liked: Property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

Lynette

Travelled with family
Liked: Cleanliness, staff & service, amenities
We were two sisters, so wanted a two bedroom unit which was what we were given. We booked for 4 nights and unfortunately one of the bedrooms had no wardrobe so everything had to be bundled into the small wardrobe in the other room. Also what accommodation doesn't have a fan in the bathroom, everything steamed up, floor was slippery and so was the shower base we nearly fell over a few times so a bit dangerous. The unit was super clean and it had really good bedding, room service daily was good, nice coffee on offer also. Very handy to town and a bonus having Lionel's Restaurant on site which was nice.
Stayed 4 nights in Sep 2025

10/10 Excellent

Steve, Tauranga

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent
Stayed 1 night in Sep 2025

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Mark

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
We found the receptionist and staff very friendly and helpful which made our weekend very enjoyable
Stayed 2 nights in Aug 2025

8/10 Good

Lydia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff
Stayed 2 nights in Jul 2025

10/10 Excellent

Grant

Stayed 1 night in Jul 2025

10/10 Excellent

Jeanette

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An outstanding facility that represents great value for money with an on site restuarant that is second to none for meals and service! Be will be back!
Stayed 2 nights in Jul 2025

8/10 Good

Gregory

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked our stay here, especially the lovely restaurant, clean room, proximity to town & lake view
Stayed 1 night in Jul 2025

6/10 Okay

Gareth

Stayed 3 nights in Jul 2025

10/10 Excellent

Tasneem

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely one night stay. Calm atmosphere and beautiful views!
Stayed 1 night in Jul 2025

10/10 Excellent

Steve, Tauranga

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 1 night in Jul 2025

10/10 Excellent

Stewart

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Hotel, great restaurant, and friendly staff
Stayed 1 night in Jun 2025

10/10 Excellent

benjie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Kim

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient location near restaurants and the lake. No lift to upper floor but rooms are comfortable and clean.
Stayed 1 night in May 2025

10/10 Excellent

J H

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025