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Buckatree Hall Hotel

3.5 star property

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Photo gallery for Buckatree Hall Hotel

Restaurant
Garden
Point of interest
Exterior
Superior Twin Room | 1 bedroom, premium bedding, in-room safe, desk

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Room service
  • Breakfast available
  • Laundry
  • Housekeeping

Explore the area

Map
The Wrekin, Telford, England, TF6 5AL
  • The Wrekin
    ‪29 min walk‬
  • Telford Shopping Centre
    ‪6 min drive‬
  • The International Centre
    ‪7 min drive‬

Room options

Standard Triple Room

  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Standard Double Room

Standard Double Room | 1 bedroom, premium bedding, in-room safe, desk

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

Double Room, 1 Double Bed (Four Poster Bed)

  • Sleeps 2
  • 1 Double Bed

Family Room, 2 Double Beds

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Double Beds

Classic Twin Room, 2 Single Beds (Scenic View)

7.6 out of 10
Good
(4 reviews)
  • Sleeps 2
  • 2 Single Beds

Premier Double Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

Superior Double Room | 1 bedroom, premium bedding, in-room safe, desk

Superior Double Room

8.0 out of 10
Very good
(4 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

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About this property

Buckatree Hall Hotel

Hotel in Telford with 24-hour front desk and bar/lounge
Along with a bar/lounge, this hotel has WiFi in public areas and coffee/tea in a common area. Additionally, 24-hour room service, a business centre and conference space are on-site.
Buckatree Hall Hotel offers 62 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. 36-inch LCD televisions come with digital channels.

Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Buckatree Hall Hotel, you'll be within walking distance of Sunnycroft. A bar, a business centre and breakfast (surcharge) are available.
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Continental breakfast served daily for a fee
  • WiFi and wired Internet in some public areas for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Just a 3-minute drive from Sunnycroft and a few minutes from New Bucks Head Stadium
  • Dogs welcome for a fee (restrictions apply)
WiFi and wired Internet are available in public spaces for a fee. A business centre and 6 meeting rooms are available. You can enjoy a drink at the bar/lounge. Event space at this hotel measures 581 square feet (54 square metres) and includes conference space. A terrace, tour/ticket assistance, and a garden are also featured at the business-friendly Buckatree Hall Hotel. The hotel can provide concierge services and wedding services.

Smoking is allowed in designated areas at this 3.5-star Telford hotel.

For a fee, guests can enjoy a continental breakfast daily from 7:00 AM to 10:00 AM.
24-hour room service is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi (surcharge); wired internet (surcharge)

Parking and transport

  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: GBP 10 for adults and GBP 7.50 for children
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 581 square feet of conference space
  • 6 meeting rooms
  • Business centre

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 36-inch LCD TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 11:00 PM
Minimum check-in age - 16

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 20 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 1 pets
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 50 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately GBP 10 for adults and from GBP 7.50 for children
  • Pet fee: GBP 20 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

OYO Buckatree Hall Hotel
Buckatree Hall Hotel Hotel
Buckatree Hall Hotel Telford
Buckatree Hall Hotel Hotel Telford

Buckatree Hall Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 252 out of 699 reviews
Rating 8 - Good. 253 out of 699 reviews
Rating 6 - Okay. 110 out of 699 reviews
Rating 4 - Poor. 50 out of 699 reviews
Rating 2 - Terrible. 34 out of 699 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

7.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Just perfect for what we wanted
Stayed 1 night in Apr 2025

2/10 Terrible

Wayne

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

AVOID THIS HOTEL AT ALL COSTS

As soon as I pulled up there was empty beer cans and bottles in their car park. Walking down to reception there was dirty boxer shorts on the floor. We checked in, went to the room, it’s was disgusting, smelt of stale cigarette smoke (we’re non smokers) the room was dirty and the bathroom was absolutely disgusting. I drew an ‘x’ on the dirt on top of the bin. I went back down to reception to complain, there was already someone in front of me complaining too. The guy behind the desk knew the room was bad, he tried to give me another room which we didn’t want. The guy said I’d get my money back through hotels.com so I left. The next day, they denied the refund and kept my money. Hotels.com are just as bad for not issuing my refund. They are both as bad as each other. Also the pictures online are nothing like the actual hotel. I’d strongly urge anyone to avoid this place!
Stayed 1 night in Apr 2025

8/10 Good

Bill

Stayed 1 night in Apr 2025

2/10 Terrible

david

Stayed 1 night in Sep 2024

8/10 Good

Luma Aal-khamees

Travelled with partner
Liked: Cleanliness, staff & service
Booked last minute. I was expecting the breakfast was included but I was told not included when I checked in. I have showed the receptionist that I booked with breakfast but nothing confirmed in my email. I still have the screenshot but wasn’t something they offered me. Was very disappointed.
Stayed 1 night in Aug 2024

4/10 Poor

Nicola

Business traveller
Disliked: Amenities
You sent me an email saying the kitchen was shut and only continental breakfast was available so I nearly cancelled and ate somewhere else before I got to the hotel. The kitchen was open and I could have eaten there. Really disrupting to my plans.
Stayed 1 night in Aug 2024

10/10 Excellent

John

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Richard John

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2024

10/10 Excellent

Jon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Tucked away and an absolute gem. Enjoyed our stay, even a fire alarm didn’t deter from the quality! Little bit older world style that may not suit everyone, but the service was excellent and the surroundings were even better.
Stayed 1 night in Jul 2024

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Old and bad service

The hotel is old and not updated. Our room didn’t get cleaned on any day (it was a 2 day stay) although we left the room at 9 am and returned for 1 hour mid afternoon when they wanted to clean it, I have asked for a later return and they haven’t returned. It was dark and dump and there was some mould. The bed is really small and the mattress is worn out. The room was awfully cold and workers were talking loudly in front of our door since 8 am. The breakfast had an ok cooked part and very bad non cooked. Staff talking loudly as there were no costumers around. Food menu at the bar was extremely limited and we waited long to hear the options as no menu available. The worst part was that checkout is 11 am and they tried to charge us £10 for extra hour, although no one informed or reinforced that upon check in. The whole thing felt unwelcoming. I know it used to be a good hotel, so I’m sorry to see the way it went.
Stayed 2 nights in Jul 2024

10/10 Excellent

Leanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Emily

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The area around the property was beautiful. The rooms are older there is visible wear, but not dirty. The staff was fantastic and the meals wonderful.
Stayed 3 nights in Jun 2024

8/10 Good

S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable
Stayed 1 night in Jun 2024

2/10 Terrible

Ross

Stayed 1 night in Jun 2024

10/10 Excellent

Jon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Tony

Liked: Cleanliness, staff & service
Stayed 2 nights in Jun 2024

6/10 Okay

Catherine

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay

Nice stay, spacious comfortable room, friendly staff. Good location for walks.
Stayed 1 night in May 2024

6/10 Okay

SB

Travelled with family

Weekend Break

Room was reasonably clean. Issues we had was fire alarm testing at 1 in the morning. Room not made up on Saturday. Key card didn't always work. Breakfast which we thought was included was an extra £14.95 each per day. Tea tray not kept stocked. Had to request extra supplies.
Stayed 3 nights in May 2024

4/10 Poor

Justine

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Would not book this dated hotel ever again. We stayed 2 nights and had 3 rooms.. we did think about checking out on the first night. The place is so dated and unclean, the staff are very young and seem to lack experience in customer services
Stayed 2 nights in May 2024

2/10 Terrible

Paul

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

AVOID

Turned up to be told was a double booking and no room available at 10pm. Appalling
Stayed 1 night in May 2024

10/10 Excellent

Rob

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place.
Stayed 1 night in May 2024

10/10 Excellent

Jon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024