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Bungalows Ek Balam

3.0 star property

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Exterior
Family Cabin | Premium bedding, memory-foam beds, individually decorated
Friends Cabin | Premium bedding, memory-foam beds, individually decorated
Mexican cuisine, al fresco dining
Ecotours

Reviews

6.4 out of 10

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Breakfast available

Explore the area

View in a map
Camino Antiguo al Sitio Arqueologico, Ek Balam, Temozon, YUC, 97740
  • Place, Ek' Balam
    ‪4 min drive‬
  • Place, Cenote SAC-AUA
    ‪14 min drive‬
  • Place, Cenote Suytun
    ‪33 min drive‬

Room options

View all photos for Family Cabin

Family Cabin | Premium bedding, memory-foam beds, individually decorated

Family Cabin

  • Sleeps 4
  • 1 King Bed OR 1 Single Bed

View all photos for Doble Cabin

Doble Cabin | Premium bedding, memory-foam beds, individually decorated

Doble Cabin

  • Sleeps 3
  • 1 King Bed

View all photos for Friends Cabin

Friends Cabin | Premium bedding, memory-foam beds, individually decorated

Friends Cabin

  • Sleeps 5
  • 1 Single Bed OR 4 Single Beds

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Lobby
Casona Los Cedros
  • Restaurant
  • Breakfast available
  • Bar
  • Laundry room
Casona Los Cedros

About this property

Bungalows Ek Balam

Family-friendly hotel with water park and lazy river
This hotel features a water park (surcharge), an outdoor pool and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a lazy river, a sauna and a coffee shop/cafe are on-site. Limited housekeeping is available.
Bungalows Ek Balam offers 12 accommodations, which are accessible via exterior corridors and feature a ceiling fan and blackout curtains. This individually decorated and furnished accommodation includes desks. Memory foam beds feature premium bedding. Bathrooms include a shower with a rainfall showerhead, designer toiletries and complimentary toiletries. Rollaway/extra beds are also available. Housekeeping is provided on a limited basis.
Recreational amenities at the hotel include a water park (surcharge), a lazy river, an outdoor pool and a sauna.

Children aged under 5 years old are not allowed in the hot tub without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Bungalows Ek Balam, you'll be close to Ek' Balam. Features include free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Dining options include a coffee shop and a restaurant
  • Full breakfast served daily for a fee
  • Motorhome/coach/lorry parking available for a fee
  • Splash around at the water park with a lazy river or swim in the outdoor pool
  • Amenities include a meeting room, conference space and a terrace
  • On-site recreation includes a sauna, bicycles to rent and hiking/biking trails
  • Just a 1-minute drive from Ek' Balam and 9 minutes from Cenote Xcanche
  • Airport and local-area shuttle service available for a fee
There's a restaurant on site, as well as a coffee shop/cafe. WiFi is free in public spaces. Bungalows Ek Balam offers its guests a water park (surcharge), a lazy river, and an outdoor pool. Event space at this hotel measures 1076 square feet (100 square metres) and includes conference space. An area shuttle within 45 km and an airport shuttle (available on request) are available for a fee. A sauna, a terrace, and tour/ticket assistance are also featured at the family-friendly Bungalows Ek Balam. Self parking is free.
For a fee, guests can enjoy a full breakfast daily from 6 AM to 11 AM.
On-site venue – This family restaurant specialises in Mexican cuisine. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Reservations are required.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) on request
  • Area shuttle (surcharge) up to 45 km
  • Free self parking on site
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site self parking

Food and drink

  • Daily full breakfast available 6 AM to 11 AM for a fee
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Bicycle rentals
  • Hiking/biking trails
  • Lazy river
  • Outdoor pool
  • Sauna
  • Shopping
  • Water park

Family friendly

  • Lazy river
  • Outdoor pool
  • Rollaway/extra bed
  • Water park (surcharge)

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (limited availability)
  • Tour and ticket assistance

Business services

  • 1,076 square feet of conference space
  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair-accessible path of travel

More

  • Built in 2001

Room amenities

Bedroom

  • Blackout drapes
  • Memory foam mattress
  • Premium bedding
  • Rollaway/extra bed

Bathroom

  • Designer toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

More

  • Access via exterior corridors
  • Ceiling fan
  • Desk
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2:30 PM

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 2:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available.
  • Cots (infant beds) are not available.

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: USD 500 per stay for guests aged under 18 years old

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Noise-free guestrooms cannot be guaranteed
Bungalows Ek Balam offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 2:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Bungalows Ek Balam Cabin Temozon
Cabanas Ek Balam Condo
Cabanas Ek Balam Condo Temozon
Cabanas Ek Balam Temozon
Bungalows Ek Balam Temozon
Bungalows Ek Balam Hotel
Bungalows Ek Balam Temozon
Bungalows Ek Balam Hotel Temozon

Bungalows Ek Balam Reviews

Reviews

6.4
Rating 10 - Excellent. 7 out of 34 reviews
Rating 8 - Good. 9 out of 34 reviews
Rating 6 - Okay. 8 out of 34 reviews
Rating 4 - Poor. 3 out of 34 reviews
Rating 2 - Terrible. 7 out of 34 reviews

7.0/10

Cleanliness

6.4/10

Staff & service

9.0/10

Amenities

6.2/10

Property conditions & facilities

Reviews

2/10 Terrible

Gary

Travelled with partner
Disliked: Property conditions & facilities
This property is suitable for school groups or those on a tight budget. When we arrived they did not have our reservation but there was room so no problem. The room itself is sparsely decorated but clean. The bed was so hard we thought we were sleeping on the box spring call Brideau, it was just just very old. No hot water. It got very cold at night and my wife and I huddled together under the single blanket and sheet and then if we weren’t miserable enough to the dogs started barking at 4am until 5am. Then to top it off we awoke to a knock on our door saying we had not paid enough ton check in and owed another $5USD. Never again.
Stayed 2 nights in Jan 2022

10/10 Excellent

Lucía

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It vas great to share time with Ek Balam's community.
Stayed 3 nights in Dec 2019

6/10 Okay

Tiphaine

Travelled with family
Liked: Room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Nov 2019

8/10 Good

william

Liked: Cleanliness, staff & service, property conditions & facilities

Extraordinary ecological cabanas in Maya land.

This is a fantastic fairyland with "cabanas" in the form of the native huts found throughout the village and beyond here an Maya land. The grounds are meticulously maintained, with many flowering plant and butterflies everywhere. Each room has a bed(s) with mosquito netting in place. Things are rustic, but that adds to the charm. The only drawback was the bathroom. While the toilet worked well (no flushing toilet paper, por favor) the sink was minimal and the shower only a trickle with empty liquid soap dispensers. Aside from that, I would have rated it a "five".
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
love the eco cabins; you are definitely one with nature!
Stayed 1 night in May 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, room comfort

Cabanas near ruins and cenotes

Overall, it was alright. Let me first clarify, I like roughing it a little bit. I was slightly disappointed that before arrival, no attempt to sweep bugs off the floor or remove them from the bed or mosquito net had been made. We stayed despite this. That being said, two backpackers checked in next door and immediately demanded a refund and left because their room was "bad" (in their words) - no idea what it looked like relative to ours. Anyways, it is the only place I've ever been where I slept on top of the bed. The villagers were nice. We had the problem that we spoke very broken Spanish. I do not recommend staying here if you do not speak Spanish well. No food was available at our hotel. We went to the hotel with the Italian restaurant for dinner - no one else was there. Also, slightly misleading posts about distance to the ruins. We rented bikes from the hotel. Very old, uncomfortable bikes for 100 pesos for two. It was a 10-15 minute bike ride to the site. Not a 5 minute walk as others have suggested. It was an experience. I'm glad we did it. Though I'm not sure I will personally do it again.

10/10 Excellent

Jessica, Grand Lake, Colorado, US

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My Heaven

The best time of our 11 day Yucatan vacation. The pictures do not do this place justice. It is beautiful jungle setting with parrots and stars. Friendly mayan staff who obviously care about their environment and stewards of their land. The day at the cenote was surreal. I'll be back to Ek Balam village. Wish I could stay forever.

6/10 Okay

Mike, Cambridge, MA

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

Not as Advertised but Worth the Stay

While I would recommend Cabanas Ek Balam, it isn't what it seems from the ads. Our biggest problem was checking in. No English speaking staff and no record of our reservation (despite several e-mails to a staff member located somewhere else). They did get us checked into a cabana. Grounds are very nice. It is obvious they are trying to upgrade the facilities. But . . . there are almost none of the things in the listing: memory foam mattresses, rainfall shower heads, etc. No hot water in our unit. We enjoyed our stay and found it to be a very convenient base.

10/10 Excellent

piyush

Liked: Staff & service, room comfort

6/10 Okay

tapon

Liked: Cleanliness

Close to the Mya village

I expected to stay two nights, wespent just one...

6/10 Okay

pdxagent

Disliked: Room comfort

Ek is minimalist

Small cabanas with bath and fan. Bed is not very comfortable. Primitive, quiet, nice jungle surroundings. Must have transportation, taxi or car, or willing to walk in. Near the ruins. Restaurant serves odd hours only, 1:30 pm lunch, 7:30 pm dinner. Italian restaurant in town, food is OK for the price. Nothing else to do but rest, relax, and reflect.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

delightful experience

Fascinating eco-hotel run by the ejido of Ek Balam. Everyone very friendly. Cold water shower fine. The ejido is quite isolated, and we had been told a dinner was forthcoming, we discovered only mid evening that no food was available. The village's one restaurant was closed. Fortunately we carry a couple of days supplies. Evidently the hens laid eggs overnight, and breakfast was lovely. Nice hiking around the ejido.

6/10 Okay

Verified traveller

Liked: Cleanliness

ideal for adventure traevller

basic accomodation but top experience to visit ek balaam first thing in mornign before tourists arrive

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel seemed closed: no water in the pool, the restaurant closed and only one person at the recetion who spoke Mayan. Although we were glad that we booked for just one night, it was quite an experience.

2/10 Terrible

Anabel

Stayed 1 night in Aug 2021

8/10 Good

Juliette

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Dre authentique mais aucun service de chambre

Cadre authentique mais service de chambre inexistant. Les lits n'ont pas été faits le 2ème matin et les sanitaires pas nettoyés. Le petit-déjeuner est complet mais en revanche le menu du dîner 4 tacos, 1 petite assiette de fruits découpés et du jus de Jamaïque est assez frugale.
Stayed 2 nights in Feb 2020

8/10 Good

Christel

Liked: Cleanliness, staff & service
Si vous voulez sortir des sentiers battus et être au plus proche de la nature, c'est ici qu'il faut venir... Personnel agréable et serviable, ils nous ont fait manger chez des locaux car nous n'avions pas dîner, une expérience au top !
Stayed 1 night in Jan 2020

8/10 Good

Leonardo Gonzalo

Liked: Property conditions & facilities, room comfort

Ser más pro-activos y mejorar los servicios.

Falta más interés en los trabajadores de las cabañas.
Stayed 3 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bonito muy limpio muy buen precio excelente condiciones
Stayed 1 night in Jul 2019

4/10 Poor

marco

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy desepcionado

Despues de estat swparado de mi familia vaeios meses. Decidi darles la sorpresa de pasar tiempo en la naturaleza y decidi resrrvar en los bungalows. Cual fue nuestra sorpresa que fue un martieio. Sin comesor, sin servicio de limpieza, baño en mal estado,. Fueron unas malas vacaciones
Stayed 2 nights in Mar 2019

10/10 Excellent

Karla Lissette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

José Javier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un buen lugar para aislarte del bullicio de la ciudad, con un cielo estrellado increíble y un trato profesional por parte de los trabajadores en las cabañas. La comida excelente, con un buen café y chocolate caliente, con precios muy bajos.
Stayed 1 night in Nov 2017

2/10 Terrible

Jorge, Mexico

Disliked: Cleanliness

Lugar único, Pero no tenían mi reserva lista

Llegue al hotel y nadie tenía mi reserva lista, me comentaron que un señor les avisa cada vez que hay una reserva (los señores no manejan internet ni tienen computadora) y no tenían mi reserva o datos de mi llegada. Me acompañaron a la cabaña y se metieron a 2 cabañas ocupadas. Finalmente me dieron una cabaña libre (la de menor precio) siendo que yo pague la de mayor precio (para dos personas). Mi experiencia personal fue buena puesto que iba a descansar pero no recomendaría el lugar para que se llevaran sorpresas. Las sabanas estaban manchadas y los mosquiteros de las camas también.
Stayed 1 night in Nov 2017

2/10 Terrible

Carles, Barcelona

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bad experience

Hotel realmente malo. el sitio esta en un lugar remoto. Aunque el paraje es bonito el servicio es muy malo.
Stayed 1 night in Aug 2017

2/10 Terrible

Werner, San Jose Costa Rica

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Podría ser un lugar lindo de eco Tourismus. no es!

Muy mal mantenimiento. Piscina con algunos centímetros aqua verde sucia, no en funcionamiento. Basura en el ambiente. Mala atención del personal, dormiendo siempre. Habitaciones mal estado ...
Stayed 1 night in Jul 2017