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Hotel y Restaurante El Ciruelo

4.0 star property

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Photo gallery for Hotel y Restaurante El Ciruelo

Premium bedding, down duvets, Select Comfort beds, minibar
Reception
Property entrance
Daily cooked-to-order breakfast for a fee
4 Suite Max with Fountain and Mountain View - Pet Friendly | Premium bedding, down duvets, Select Comfort beds, minibar

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Breakfast available

Explore the area

View in a map
17 Av. Ignacio Zaragoza Santisima, Tepoztlán, MOR, 62520
  • Place, El Tepozteco National Park
    ‪1 min walk‬
  • Place, Artisan Market of Tepoztlán
    ‪3 min walk‬
  • Place, Experiencia Tepoztlan Language School
    ‪7 min walk‬

Room options

View all photos for 1 Suite Francisca with Fountain and Mountain View - Pet friendly

Premium bedding, down duvets, Select Comfort beds, minibar

1 Suite Francisca with Fountain and Mountain View - Pet friendly

10.0 out of 10
Exceptional
(2 reviews)
  • Mountain view
  • 40 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for 2 Suite María with Fountain and Mountain View - Pet friendly

Premium bedding, down duvets, Select Comfort beds, minibar

2 Suite María with Fountain and Mountain View - Pet friendly

  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for 3 Suite Federica with Fountain and Mountain View - Pet friendly

Premium bedding, down duvets, Select Comfort beds, minibar

3 Suite Federica with Fountain and Mountain View - Pet friendly

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for 4 Suite Max with Fountain and Mountain View - Pet Friendly

4 Suite Max with Fountain and Mountain View - Pet Friendly | Premium bedding, down duvets, Select Comfort beds, minibar

4 Suite Max with Fountain and Mountain View - Pet Friendly

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for 5 Suite Diego with jacuzzi and mountain view

5 Suite Diego with jacuzzi and mountain view | Terrace/patio

5 Suite Diego with jacuzzi and mountain view

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for 6 Suite Joaquín with jacuzzi and mountain view

6 Suite Joaquín with jacuzzi and mountain view | Terrace/patio

6 Suite Joaquín with jacuzzi and mountain view

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for 7 Suite Sofía with jacuzzi and mountain view

7 Suite Sofía with jacuzzi and mountain view | Terrace/patio

7 Suite Sofía with jacuzzi and mountain view

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for 8 Suite Nicolás with jacuzzi and mountain view

8 Suite Nicolás with jacuzzi and mountain view | Premium bedding, down duvets, Select Comfort beds, minibar

8 Suite Nicolás with jacuzzi and mountain view

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for 9 Suite Jerónimo with jacuzzi and mountain view

9 Suite Jerónimo with jacuzzi and mountain view | Premium bedding, down duvets, Select Comfort beds, minibar

9 Suite Jerónimo with jacuzzi and mountain view

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for 10 Suite Santiago with jacuzzi and mountain view

Terrace/patio

10 Suite Santiago with jacuzzi and mountain view

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for 11 Suite Antonio with small pool and mountain view

11 Suite Antonio with small pool and mountain view | Terrace/patio

11 Suite Antonio with small pool and mountain view

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

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About this property

Hotel y Restaurante El Ciruelo

This hotel features a restaurant, a bar/lounge and a coffee shop/cafe. Free WiFi in public areas and free valet parking are also provided. Additionally, spa services, a business centre and concierge services are on-site.
Hotel y Restaurante El Ciruelo offers 11 accommodations, which are accessible via exterior corridors and feature minibars and complimentary bottles of water. Select Comfort beds feature down duvets and premium bedding. 43-inch flat-screen televisions come with digital channels.

Bathrooms include a shower with a rainfall showerhead, bathrobes, hairdryers and children's slippers. Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). In-room massages and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages.
Our customers tell us that they can't get enough of the helpful staff at Hotel y Restaurante El Ciruelo. During your stay, you're just a quick walk from Tepoztlán Museum Carlos Pellicer Collection. You'll find features such as free WiFi in public areas and free valet parking, plus a restaurant. This property offers pet-friendly amenities, such as food and water bowls.
  • Free Wi-Fi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Free valet parking and self-parking
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Services include a concierge, tour or ticket assistance and a porter
  • Just a 4-minute walk from Artisan Market of Tepoztlán and a 2-minute drive from Tepozteco Pyramid
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. You'll find a business centre on site.

Public spaces have free WiFi. Spa services, a terrace, and gift shops/newsstands are also featured at the business-friendly Hotel y Restaurante El Ciruelo. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 4-star Tepoztlán hotel.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 8:30 AM to 11:30 AM.
Hotel y Restaurante El Ciruelo has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free 24-hour offsite parking within 100 metres
  • Free uncovered self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking

Food and drink

  • Daily cooked-to-order breakfast available 8:30 AM to 11:30 AM for a fee: MXN 120 to 350 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining

Family friendly

  • Laundry facilities

Conveniences

  • Gift shop/newsstand
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre

Outdoors

  • Terrace

Spa

  • Deep-tissue massages
  • Hot stone massages
  • In-room massages
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Down comforter
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Children's slippers
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with digital channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets: MXN 350 per accommodation, per day
  • Only dogs are allowed
  • Maximum 1 (weight limit: 44 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 120 to 350 per person
  • Pet fee: MXN 350 per accommodation, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
The front desk at this property is open daily from 7:00 AM - 10:00 PM.
Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hotel El Ciruelo Hotel
Hotel El Ciruelo Tepoztlán
Hotel El Ciruelo Hotel Tepoztlán

Hotel y Restaurante El Ciruelo Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 231 out of 325 reviews
Rating 8 - Good. 56 out of 325 reviews
Rating 6 - Okay. 17 out of 325 reviews
Rating 4 - Poor. 13 out of 325 reviews
Rating 2 - Terrible. 8 out of 325 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

8/10 Good

Juan

Stayed 1 night in Jan 2026

10/10 Excellent

Susana

Liked: Cleanliness, staff & service, amenities
Friendly staff, great view and amenities.
Stayed 3 nights in Dec 2025

10/10 Excellent

Francisco

Stayed 1 night in Dec 2025

10/10 Excellent

Paola Loera

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was beautiful and had a Mountain View. We had everything we needed to be comfortable and enjoy our stay. The valet was super kind and the parking lot very close by. The restaurant staff was also lovely. Loved being near the city center and all the tourist attractions. The only downside is that a lot of light comes through in the mornings or during the day in case you need a nap. Would stay here again for sure.
Stayed 2 nights in Dec 2025

10/10 Excellent

MONICA

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Stayed 1 night in Dec 2025

10/10 Excellent

Anuar

Liked: Cleanliness, staff & service, amenities
Amazing room with a perfect view
Stayed 1 night in Dec 2025

8/10 Good

Fernando Arturo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gran servicio
Stayed 1 night in Nov 2025

10/10 Excellent

Sofia

Liked: Cleanliness, staff & service, amenities
Room was beautiful, we ordered room service and food was excellent. Service was top notch!
Stayed 2 nights in Nov 2025

10/10 Excellent

Esperanza

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the view
Stayed 1 night in Nov 2025

10/10 Excellent

Moises

Liked: Amenities
Great job
Stayed 1 night in Nov 2025

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great, staff is helpful and friendly, food is very tasty.
Stayed 4 nights in Oct 2025

10/10 Excellent

Ricardo Kumar

Travelled with partner
Liked: Cleanliness, amenities
Excellent
Stayed 2 nights in Sep 2025

10/10 Excellent

Marcos

Stayed 2 nights in Aug 2025

8/10 Good

Archivaldo, Sierra Blanca Marbella

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its Nice and Cousy but to much light enter into the Room
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveller

Stayed 4 nights in Jul 2025

10/10 Excellent

Evert, Grapevine

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nicely located property. A little dated, but with great service and a great restaurant.
Stayed 1 night in Jul 2025

10/10 Excellent

Josue Rocky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Sara

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is very nice and quiet. The views from the room are beautiful, the staff 10 out 10
Stayed 3 nights in Jun 2025

10/10 Excellent

Victor Manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is a wonderful little hotel, with excellent food, gorgeous views from restaurant and rooms. Food is gourmet style with a nice personal touch from chef. Rooms are charming, spacious and comfortable. Our room has the best view of the mountain-even the pyramid, jacuzzi excellent. Service in all details was very good, friendly and kind. Highly recommended. Exceptional experience!
Stayed 3 nights in Jun 2025

10/10 Excellent

Natalie

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Amazing, beautiful, clean, perfect paradise kind of experience. Staff was helpful and kind to us.
Stayed 1 night in May 2025

6/10 Okay

Alma C.

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Probably needs to be updated. Not clean enough.
Stayed 2 nights in May 2025

10/10 Excellent

nicholas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and restaurant is beautiful and the perfect place for a romantic getaway.
Stayed 2 nights in Apr 2025

10/10 Excellent

Alfredo

Stayed 1 night in Apr 2025

10/10 Excellent

Jeronimo

Nice hotel
Stayed 1 night in Feb 2025

4/10 Poor

Alice

Stayed 2 nights in Mar 2025