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Holiday Inn Express & Suites Terrace by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Terrace by IHG

Exterior
Standard Room, 2 Queen Beds | Minibar, individually furnished, desk, laptop workspace
Exterior
Airport shuttle
Free daily buffet breakfast

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free airport shuttle
  • Pet-friendly
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
3059 Highway 16 East, Thornhill, Terrace, BC, V8G 4P3
  • Place, Chances Terrace
    ‪3 min drive‬
  • Place, Mills Memorial Hospital
    ‪3 min drive‬
  • Place, Lakelse Lake Provincial Park
    ‪9 min drive‬
  • Airport, Terrace, BC (YXT-Northwest Regional)
    ‪5 min drive‬

Room options

View all photos for Standard Room

Minibar, individually furnished, desk, laptop workspace

Standard Room

10.0 out of 10
Exceptional
(1 review)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed

Minibar, individually furnished, desk, laptop workspace

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(26 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications, Mobility)

Minibar, individually furnished, desk, laptop workspace

Standard Room, 1 King Bed, Accessible (Communications, Mobility)

7.0 out of 10
Good
(2 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Minibar, individually furnished, desk, laptop workspace

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(44 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, Multiple Beds

Suite, Multiple Beds | Minibar, individually furnished, desk, laptop workspace

Suite, Multiple Beds

9.2 out of 10
Wonderful
(7 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 7
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed

Minibar, individually furnished, desk, laptop workspace

Suite, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(4 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Holiday Inn Express & Suites Terrace by IHG

This smoke-free hotel features an indoor pool, a fitness centre and a snack bar/deli. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking and a free airport shuttle. Other amenities include a 24-hour business centre, coffee/tea in a common area and a business centre.
Holiday Inn Express & Suites Terrace by IHG offers 93 air-conditioned accommodations with minibars and coffee/tea makers. Each accommodation is individually furnished. Flat-screen televisions come with cable channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
Our customers tell us that they can't get enough of the free breakfast at Holiday Inn Express & Suites Terrace by IHG. During your stay, you'll be close to Skeena Valley Golf and Country Club. Free WiFi in public areas, free self-parking and a free round-trip airport shuttle are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the breakfast
  • Just a 3-minute drive from Chances Terrace and a few minutes from Mills Memorial Hospital
  • Free airport shuttle service
  • Pets welcome for a fee (restrictions apply)
Holiday Inn Express & Suites Terrace by IHG offers its guests an indoor pool and a fitness centre. There's a snack bar/deli on site. Free breakfast is available daily. WiFi is free in public spaces.

Business amenities include a 24-hour business centre and a meeting room. A vending machine, multilingual staff, and a garden are also featured at the business-friendly Holiday Inn Express & Suites Terrace by IHG. A roundtrip airport shuttle is free (available on request). Free self parking is available.

This Terrace hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 9:00 AM to 9:00 PM on request
  • Onsite parking available only on request
  • Free uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Golf
  • Gym
  • Indoor pool

Family friendly

  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Meeting room

Outdoors

  • Garden
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • High-pile carpet in room
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Contactless check-in and check-out are available

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 20 per pet, per night
  • Maximum 2 pets
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 20 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Holiday Inn Express & Suites Terrace by IHG offers transfers from the airport. Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7 AM to 10 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Terrace Hotel
Holiday Inn Express Terrace
Holiday Inn Express Suites Terrace
Holiday Inn Express Suites Terrace
Holiday Inn Express Suites Terrace by IHG
Holiday Inn Express Suites Terrace an IHG Hotel
Holiday Inn Express & Suites Terrace by IHG Hotel
Holiday Inn Express & Suites Terrace by IHG Terrace
Holiday Inn Express & Suites Terrace by IHG Hotel Terrace

Holiday Inn Express & Suites Terrace by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 521 out of 802 reviews
Rating 8 - Good. 209 out of 802 reviews
Rating 6 - Okay. 43 out of 802 reviews
Rating 4 - Poor. 15 out of 802 reviews
Rating 2 - Terrible. 14 out of 802 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

Reviews

2/10 Terrible

Neil

Business traveller
Liked: Cleanliness, amenities
Disliked: Staff & service
I was staying at the hotel for work travel. My first terrible experience was breakfast on day two of my stay. The last time I stayed here, the staff at the breakfast room were so helpful; this time, when I asked for eggs without cheese, the staff said that the menu was fixed and that there was nothing they could do for my dietary constraints. The third morning I was turned down as well. The worst part, there was a minor hockey team staying in the hotel and the children were permitted to run up and down the hallways until past 10pm. When I called the front desk, they said they will look into the issue. I'm terribly disappointed and will be looking to stay at another hotel for my next trip to Terrace.
Stayed 5 nights in Nov 2025

4/10 Poor

Michael

Stayed 1 night in Nov 2025

8/10 Good

Lisa

Stayed 1 night in Oct 2025

6/10 Okay

Tristan

Stayed 1 night in Nov 2025

10/10 Excellent

MARY, Hartley Bay

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
convenient for large family
Stayed 3 nights in Nov 2025

10/10 Excellent

Bernadine

Stayed 1 night in Nov 2025

10/10 Excellent

Shenaya, Smithers

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, yummy breakfast. Friendly staff
Stayed 1 night in Sep 2025

10/10 Excellent

MARY, Hartley Bay

Liked: Cleanliness, amenities, property conditions & facilities
convenient for family 6
Stayed 2 nights in Aug 2025

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Nov 2025

10/10 Excellent

Cory

Stayed 1 night in Oct 2025

10/10 Excellent

Tarah

Stayed 1 night in Nov 2025

10/10 Excellent

Karren

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel, breakfast, amenities and staff! Had to cancel my stay a day early and they made my early checkout a breeze with little cost. Very much appreciated on short notice!
Stayed 2 nights in Nov 2025

10/10 Excellent

Ajaykumar, Lubbock

Stayed 1 night in Nov 2025

8/10 Good

Kristi

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, efficient and quiet. Great for business travelers.
Stayed 1 night in Nov 2025

10/10 Excellent

Tim

Stayed 1 night in Nov 2025

10/10 Excellent

Bruno

Liked: Cleanliness
Excellent
Stayed 1 night in Nov 2025

8/10 Good

Wichuta

Liked: Cleanliness, staff & service, amenities
Clean room and staff so friendly
Stayed 1 night in Nov 2025

10/10 Excellent

Beatrice

Friendly staff
Stayed 1 night in Nov 2025

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, amenities
Nice room, very clean. Comfortable bed. Friendly staff😊
Stayed 1 night in Nov 2025

10/10 Excellent

Kris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yes
Stayed 1 night in Oct 2025

10/10 Excellent

John

Liked: Cleanliness
Yes
Stayed 1 night in Nov 2025

10/10 Excellent

Megan

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Clean room and comfortable bed
Stayed 1 night in Nov 2025

8/10 Good

tammie

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good. Only suggestion for improvement would be having fresh cut up fruit each morning instead of couple of day old cut up fruit.
Stayed 3 nights in Oct 2025

8/10 Good

William, Kamloops

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed here a few times now and have always had a good experience. Rooms are nice and roomy, The breakfast is good, and the staff is very helpful
Stayed 3 nights in Oct 2025

10/10 Excellent

tashauna

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2025