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Sandman Hotel Terrace

2.0 star property

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Photo gallery for Sandman Hotel Terrace

American cuisine
Standard Room, 2 Double Beds | In-room safe, desk, laptop workspace, blackout curtains
Front of property
Business centre
Interior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
4828 Highway 16 W, Terrace, BC, V8G1L6
  • Place, Skeena Mall
    ‪7 min walk‬
  • Place, Howe Creek Tree Park
    ‪18 min walk‬
  • Place, Chances Terrace
    ‪3 min drive‬
  • Airport, Terrace, BC (YXT-Northwest Regional)
    ‪9 min drive‬

Room options

View all photos for Standard Room, 1 King Bed with Sofa bed

Standard Room, 1 King Bed with Sofa bed | In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed with Sofa bed

7.2 out of 10
Good
(7 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Queen Bed

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 Queen Bed

  • Sleeps 2
  • Free Wi-Fi

View all photos for Standard Room, 2 Double Beds

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Double Beds

  • Sleeps 4
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed with Sofa bed

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed with Sofa bed

  • Sleeps 3
  • Free Wi-Fi

View all photos for Studio Suite, 1 Queen Bed, Kitchen

Studio Suite, 1 Queen Bed, Kitchen | In-room safe, desk, laptop workspace, blackout curtains

Studio Suite, 1 Queen Bed, Kitchen

8.0 out of 10
Very good
(2 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 Queen Bed

8.4 out of 10
Very good
(32 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Double Beds

8.6 out of 10
Excellent
(22 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

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About this property

Sandman Hotel Terrace

Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness centre. Free WiFi in public areas and free self parking are also provided. Additionally, a business centre, conference space and a 24-hour front desk are on-site. Housekeeping is available on request.
Sandman Hotel Terrace offers 70 air-conditioned accommodations with a safe and coffee/tea makers. Televisions come with satellite channels and pay-per-view films. Bathrooms include a shower and hairdryers.

This Terrace hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Microwaves, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Sandman Hotel Terrace. During your stay, you're just a quick walk from Skeena Mall. You'll find features such as free WiFi in public areas and free self-parking, plus an indoor pool. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Enjoy American cuisine while dining at Dennys
  • Cooked-to-order breakfast served weekends for a fee
  • Take a swim in the indoor pool
  • Amenities include a business centre, conference space and multilingual staff
  • On-site recreation includes a gym
  • Within a 10-minute walk of Skeena Mall and Millennium Park
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Sandman Hotel Terrace offers its guests an indoor pool and a fitness centre. There's a restaurant on site. There's an onsite business centre.

Public spaces have free WiFi. A vending machine, multilingual staff, and a fireplace in the lobby are also featured at the business-friendly Sandman Hotel Terrace. Self parking is free.

This Terrace hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast on weekends from 7:00 AM and 1:00 PM.
Dennys – This restaurant specialises in American cuisine.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • Weekend cooked-to-order breakfast available 7:00 AM to 1:00 PM for a fee: CAD 20 to 25 for adults and CAD 20 to 25 for children
  • A restaurant

Restaurants on site

  • Dennys

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Indoor pool
  • Microwave on request
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • At least 80% lighting from LEDs
  • Banquet hall
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch TV with satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Mini-fridge
  • Room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Minimum check-in age - 19

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
For reservations of five nights or more, the credit card on file will be pre-authorized immediately after booking, where payment for the stay will be made on-site instead of at the time of booking.

Renovations and closures

The following facilities or services will be unavailable from February 1 2026 to May 5 2026 (dates subject to change):
  • Fitness facilities
The property will be renovating from 28 April 2026 to 15 June 2026 (completion date subject to change). The following areas are affected:
  • Swimming pool
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: CAD 25 per pet, per night (maximum CAD 99 per stay)
  • Maximum 2 (weight limit: 88 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 250 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 20 to 25 for adults and CAD 20 to 25 for children
  • Pet fee: CAD 25 per pet, per night (maximum CAD99 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Sandman Inn Terrace
Sandman Terrace
Terrace Sandman
Terrace Sandman Inn
Sandman Hotel Terrace
Sandman Inn Terrace Hotel Terrace
Sandman Inn Terrace
Sandman Hotel Terrace Hotel
Sandman Hotel Terrace Terrace
Sandman Hotel Terrace Hotel Terrace

Sandman Hotel Terrace Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 308 out of 783 reviews
Rating 8 - Good. 247 out of 783 reviews
Rating 6 - Okay. 123 out of 783 reviews
Rating 4 - Poor. 52 out of 783 reviews
Rating 2 - Terrible. 53 out of 783 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Beatrice

Stayed 1 night in Jan 2026

10/10 Excellent

Jean-Luc

Stayed 5 nights in Oct 2025

8/10 Good

Melissa, Prince Rupert

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Room was clean and check in was quick and friendly. Would stay again for the price.
Stayed 1 night in Jan 2026

8/10 Good

Don

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
perfectly fine !
Stayed 2 nights in Jan 2026

10/10 Excellent

Pat

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities
Clean room, quiet
Stayed 2 nights in Jan 2026

10/10 Excellent

Emily

Liked: Cleanliness, property conditions & facilities
Check in was very fast, the room was great
Stayed 1 night in Jan 2026

8/10 Good

Beverly

Liked: Cleanliness, staff & service, amenities
The room was very nice wish everthing was not white
Stayed 1 night in Jan 2026

10/10 Excellent

Racheal

Travelled with pets, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It’s a great place to stay, always clean and the staff are friendly and accommodating
Stayed 1 night in Dec 2025

10/10 Excellent

elizabeth

Liked: Cleanliness, amenities
Very polite workers and excellent service. Very helpful. Loved staying there
Stayed 4 nights in Dec 2025

8/10 Good

Donald

Liked: Cleanliness, staff & service, property conditions & facilities
parking good room clean
Stayed 1 night in Dec 2025

10/10 Excellent

Wendy

Liked: Property conditions & facilities
Friendly staff clean rm
Stayed 1 night in Dec 2025

8/10 Good

Lionel

Stayed 1 night in Dec 2025

10/10 Excellent

KERRY

Liked: Cleanliness, staff & service, property conditions & facilities
Was everything i needed staff were excellent
Stayed 3 nights in Dec 2025

10/10 Excellent

Landon

Stayed 3 nights in Dec 2025

10/10 Excellent

Miranda

Stayed 1 night in Dec 2025

10/10 Excellent

Sheila, Prince Rupert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was fine
Stayed 1 night in Dec 2025

8/10 Good

Sabrina

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We also didn’t get our deposit back ? Who do I speak to about this matter?!
Stayed 1 night in Dec 2025

8/10 Good

Sabrina

Liked: Cleanliness, staff & service, property conditions & facilities
The amount of doors slamming at 5 am all around us was terrible, and really need to come up with a better parking spaces.
Stayed 1 night in Dec 2025

8/10 Good

Christen

Travelled with family, Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Kind Staff. Easy check in. Parking was okay. Bad weather made it a little slippery to walk around. Tough few days of weather would do that. Bed was comfortable. Older room but no complaints.
Stayed 1 night in Dec 2025

8/10 Good

Thomas

Stayed 3 nights in Dec 2025

10/10 Excellent

Dawn

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, comfortable. My daughters love staying there
Stayed 1 night in Dec 2025

6/10 Okay

Trevor

Travelled with family
Disliked: Amenities
Pools awesome, cheap stay in terrace !! Good for a swim and quick stay
Stayed 1 night in Dec 2025

8/10 Good

Vanessa, prince rupert

Travelled with family
The room was a bit noisy, but the front desk guys were awesome. Friendly and helpful!
Stayed 1 night in Dec 2025

10/10 Excellent

Daniel

Stayed 1 night in Nov 2025

8/10 Good

Ed

Stayed 2 nights in Dec 2025