Sandman Hotel Terrace

2.0 star property

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Daily cooked-to-order breakfast for a fee
Interior
Business centre
Indoor pool
Standard Room, 2 Double Beds | 1 bedroom, in-room safe, desk, laptop workspace

Reviews

7.8 out of 10
Good

Popular amenities

  • Gym
  • Room service
  • Pool
  • Breakfast available
  • Pet-friendly
  • 24/7 front desk

Explore the area

View in a map
4828 Highway 16 W, Terrace, BC, V8G1L6
  • Skeena Mall
    ‪4 min walk‬
  • Mills Memorial Hospital
    ‪1 min drive‬
  • Heritage Park Museum
    ‪4 min drive‬
  • Terrace, BC (YXT-Northwest Regional)
    ‪9 min drive‬

Room options

Standard Room, 1 Queen Bed

8.4 out of 10
Very good
(28 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Double Beds

8.6 out of 10
Excellent
(18 reviews)
  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed with Sofa bed

7.2 out of 10
Good
(7 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

Studio Suite, 1 Queen Bed, Kitchen

  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

Sandman Hotel Terrace

Hotel in Terrace with fitness centre and 24-hour front desk
Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness centre. Free WiFi in public areas and free self parking are also provided. Additionally, a business centre, conference space and a 24-hour front desk are on-site. Housekeeping is available on request.
Sandman Hotel Terrace offers 70 air-conditioned accommodations with a safe and coffee/tea makers. Televisions come with satellite channels and pay-per-view films. Bathrooms include a shower and hairdryers.

This Terrace hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Microwaves, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Sandman Hotel Terrace. During your stay, you're just a quick walk from Skeena Mall. You'll find features such as free WiFi in public areas and free self-parking, plus an indoor pool. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Enjoy American cuisine while dining at Dennys
  • Cooked-to-order breakfast served weekends for a fee
  • Take a swim in the indoor pool
  • Amenities include a business centre, conference space and multilingual staff
  • On-site recreation includes a gym
  • Within a 10-minute walk of Skeena Mall and Millennium Park
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Sandman Hotel Terrace offers its guests an indoor pool and a fitness centre. There's a restaurant on site. There's an onsite business centre.

Public spaces have free WiFi. A vending machine, multilingual staff, and a fireplace in the lobby are also featured at the business-friendly Sandman Hotel Terrace. Self parking is free.

This Terrace hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast on weekends from 7:00 AM and 1:00 PM.
Dennys – This restaurant specialises in American cuisine.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Onsite parking includes off-street options

Food and drink

  • Weekend cooked-to-order breakfast available 7:00 AM to 1:00 PM for a fee: CAD 20 to 25 for adults and CAD 20 to 25 for children
  • A restaurant

Restaurants on site

  • Dennys

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Indoor pool
  • Microwave on request
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • At least 80% lighting from LEDs
  • Banquet hall
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch TV with satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Mini-fridge
  • Room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Minimum check-in age - 19

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For reservations of five nights or more, the credit card on file will be pre-authorized immediately after booking, where payment for the stay will be made on-site instead of at the time of booking.

Renovations and closures

The following facilities or services will be unavailable from August 1 2025 to August 31 2025 (dates subject to change):
  • Fitness facilities

Access methods

Staffed front desk

Pets

  • Pets: CAD 25 per pet, per night (maximum CAD 99 per stay)
  • Maximum 2 (weight limit: 88 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 250 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 20 to 25 for adults and CAD 20 to 25 for children
  • Pet fee: CAD 25 per pet, per night (maximum CAD99 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Sandman Inn Terrace
Sandman Terrace
Terrace Sandman
Terrace Sandman Inn
Sandman Hotel Terrace
Sandman Inn Terrace Hotel Terrace
Sandman Inn Terrace
Sandman Hotel Terrace Hotel
Sandman Hotel Terrace Terrace
Sandman Hotel Terrace Hotel Terrace

Sandman Hotel Terrace Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 262 out of 669 reviews
Rating 8 - Good. 204 out of 669 reviews
Rating 6 - Okay. 109 out of 669 reviews
Rating 4 - Poor. 47 out of 669 reviews
Rating 2 - Terrible. 47 out of 669 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Laurelin

Stayed 1 night in May 2025

10/10 Excellent

Dawn

Stayed 1 night in May 2025

10/10 Excellent

Kayla

Stayed 1 night in May 2025

10/10 Excellent

Harshang

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and customer service! 10/10
Stayed 1 night in May 2025

4/10 Poor

Zachary

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Staff was lovely, location did not feel very safe for my children or my property, building had a smell of cigarettes.
Stayed 1 night in May 2025

8/10 Good

karen

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Liked the Denny’s option and room was clean and comfortable.
Stayed 4 nights in May 2025

10/10 Excellent

Deborah

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
I like the building and the rooms plus Denny’s attatched
Stayed 1 night in May 2025

6/10 Okay

Amanda

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is close to amenities. It is an older hotel that has had some updates. Beds were comfy.
Stayed 1 night in May 2025

8/10 Good

Emily

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Ruth

Travelled with family, Business traveller
Liked: Cleanliness, staff & service
Rooms could use some updating
Stayed 1 night in Apr 2025

10/10 Excellent

Shane

Business traveller
Liked: Cleanliness, staff & service, room comfort
The stay was perfect for my requirements
Stayed 11 nights in Apr 2025

8/10 Good

Zoe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay, comfy beds. Nice that the toilet and shower is separated and 2 separate sinks. Would stay again.
Stayed 1 night in Dec 2024

4/10 Poor

Karen

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
The good, the bed was comfy along with the bedding. The are/heat worked well. The water temp was good. But the actual building walls are peeling, looks like water damage possibly everywhere - wall paper missing in the halls etc. Really needs some work. No elevator, so if you are on the second floor like me be prepared to carry your 50 pound suitcase up a flight of stairs, and like me had to daily bring heavy items in and out. I did not see the pool etc. The Dennys attached isn't open 24hrs like most, so because leaving before 6am every morning for work could not take advantage. The parking was so busy on the weekend I had to take in front of Dennys. The staff was nice, I might stay again if I had to for a few nights but the inside is really delapetated which makes me think of mold
Stayed 3 nights in Apr 2025

8/10 Good

Dorothy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

darcy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was clean and pretty quiet,the staff was friendly,the location was great.was able to walk to where I had to go for the most part
Stayed 4 nights in Mar 2025

8/10 Good

SIMONE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel Is located in a very convenient place, close to take away places and the Terrace shopping center. By the way, there is also a Denny's attached right to the hotel premises. The room was spacious and clean, though the facility shows some signs of age, especially in the furniture and decorative style. The staff was extremely friendly and helpful and did their best to make our stay pleasant. Parking isn't an issue. I recommend this hotel particularly to people looking for a good price for value short term stay in the area.
Stayed 6 nights in Mar 2025

8/10 Good

Dorothy

Travelled with group
Liked: Cleanliness, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Charlla

Stayed 4 nights in Mar 2025

10/10 Excellent

Angelo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Affordable and okay for my needs
Stayed 1 night in Mar 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
It was fun
Stayed 1 night in Mar 2025

6/10 Okay

Tami

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 12 nights in Mar 2025

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Donnie

Liked: Staff & service
Check in reception was great Room condition outdated,shower,sink etc
Stayed 1 night in Mar 2025

8/10 Good

Dominique

Stayed 1 night in Mar 2025

10/10 Excellent

Daylyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the customer service was absolutely amazing
Stayed 1 night in Mar 2025