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Palazzo Excelsus

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Free daily cooked-to-order breakfast
Interior
Exterior
Exterior
Interior

Reviews

4.0 out of 10

Popular amenities

  • Breakfast included
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
Via errico Auricchio 22, 22, Terzigno, NA, 80040
  • Place, Vesuvius National Park
    ‪2 min walk‬
  • Place, Pompeii Forum
    ‪14 min drive‬
  • Place, Pompeii Archaeological Park
    ‪15 min drive‬
  • Airport, Naples (NAP-Naples Intl.)
    ‪32 min drive‬

Room options

View all photos for Family Room

Family Room | Premium bedding, down duvets, individually furnished, desk

Family Room

  • Sleeps 5
  • 1 Double Bed OR 3 Single Beds

View all photos for Deluxe Double Room

Deluxe Double Room | Premium bedding, down duvets, individually furnished, desk

Deluxe Double Room

  • City view
  • Sleeps 3
  • 1 Single Bed and 1 Queen Bed

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About this property

Palazzo Excelsus

Along with express check-in, this bed & breakfast has express check-out and a garden. Free cooked-to-order breakfast and free WiFi in public areas are also provided. Housekeeping is available once per stay.
Palazzo Excelsus offers 5 air-conditioned accommodations, which are accessible via exterior corridors, and features fireplaces and a hairdryer. Rooms open to balconies or patios. This individually furnished accommodation includes desks. Beds feature down duvets and premium bedding. A pillow menu is available. 30-inch Smart televisions come with digital channels.

Bathrooms include a rainfall showerhead, bidets and complimentary toiletries. This Terzigno bed & breakfast provides complimentary wireless Internet access. Housekeeping is provided once per stay.

During your stay at Palazzo Excelsus , you're just a quick walk from Vesuvius National Park. Features include free breakfast and free WiFi in public areas.
  • Free cooked-to-order breakfast served daily
  • Free WiFi
  • Amenities include a terrace
  • Just a 5-minute drive from Mount Vesuvius and 9 minutes from Pompeii Archaeological Park
  • Pets welcome free of charge
Free breakfast is available daily. Public spaces have free WiFi. Palazzo Excelsus also features a terrace, a garden, and express check-in.

Smoking is allowed in designated areas at this 3.5-star Terzigno bed & breakfast.

Guests are served a free cooked-to-order breakfast daily from 5:30 AM to noon.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking options include a carport

Food and drink

  • Free cooked-to-order breakfast available daily 5:30 AM to noon

Guest services

  • Housekeeping (once per stay)

Outdoors

  • Garden
  • Outdoor furniture
  • Terrace

Accessibility

  • No lift

More

  • Designated smoking areas

Room amenities

Bedroom

  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 30-inch smart TV with digital channels

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Fireplace
  • Heating
  • Individual furnishings
  • Mobile key entry

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available

Check-out

Check-out before 10:30 AM
Contactless check-out
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions and key retrieval information; your host will greet you
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Information provided by the property may be translated using automated translation tools

Access methods

Host will greet you, key retrieval

Pets

  • Pets are welcome and stay free

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 10.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: EUR 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property does not have a front desk. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests will receive an email 24 hours before arrival with check-in information and key retrieval information. The host will greet guests on arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Palazzo Excelsus Terzigno
Palazzo Excelsus Bed & breakfast
Palazzo Excelsus Bed & breakfast Terzigno

Palazzo Excelsus Reviews

Reviews

4.0
Rating 10 - Excellent. 1 out of 4 reviews
Rating 8 - Good. 0 out of 4 reviews
Rating 6 - Okay. 0 out of 4 reviews
Rating 4 - Poor. 0 out of 4 reviews
Rating 2 - Terrible. 3 out of 4 reviews

5.0/10

Cleanliness

3.6/10

Staff & service

4.0/10

Amenities

5.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Diana

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Is a HOUSE, Not a hotel. We arrived at 6:pm, and there was a house behind a huge fence, we ring the bell, no body showed up, after 1 hour waiting to be attended outside, there was a elderly gentleman that came to us and told us that his grand daughter wasn’t there, he tried to call her but never answered, so finally we leaved without a place to stay after 4 hours driving. If that place i a hotel, why there is not reception service? Who was supposed to serve us? The elderly gentleman? Finally a couple hours later we talked to her and the answer was she tried to call me, EXCUSE ME? But thats not the professional way to communicate, she HAVE to communicate by e mail. Now, i hope to have a refund for a service we NEVER got. I definitely DO NOT recommend this place to stay, is a SCAM.
Stayed 1 night in Sep 2024

10/10 Excellent

Félix

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a wonderful stay in a wonderful place.
Stayed 1 night in Jul 2023

2/10 Terrible

Jason

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Low point of our Italian travels

Our first impression was good, however it went downhill from there. We booked a double and two twins (emailed to confirm - no response) we received two doubles (not okay for teen boy and girl), the bathroom was shabby (plaster coming off, shower broken, water cold, toilet not functioning well), not enough towels, ants, breakfast 25 min late (making us late for our first tour) problematic communication. When we sought remedies for the issues, they were ignored or blamed on us: ants were in bathroom yet they blamed on our food which had no ants near or on it and was across the room; towel shortage and broken shower door were ignored; beds they determined were suitable regardless of our request; breakfast was due at 8am, they said we just didn’t respond but we were not contacted until 8:21, and we responded immediately. We ended up leaving after we got the ants out of our suitcase, and had to book another hotel, costing us an extra $400, and the property refused to refund any portion of our booking (we only requested the two nights we didn’t stay, not the one we did) when we asked, and when hotels.com asked. To say this experience was disappointing would be an understatement. It was a dark cloud on an otherwise lovely experience with the other 6 properties we have visited.
Stayed 3 nights in Jul 2023

2/10 Terrible

Peter

Travelled with pets, Travelled with partner
Disliked: Staff & service
Beschreibung passt nicht! Kein persönlicher Kontakt mit dem Gastgeber, alles per WhatsApp. Obwohl wir Barzahlung ausgewäht haben mussten wir nach 2 Wochen eine vorrauszahlung machen und ein Tag vor dem Einchecken den Rest bezahlen?? Das Frühstück bestand aus 2 Croissant und 2 kleine Cappuccino, kalt mit 5 Zucker?? und im Pappbecher. Die Umgebung total Vermüllt und ohne 1 Stunde Autofahrt ist nicht in der Nähe.
Stayed 5 nights in May 2024