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Mercure Newbury West Grange Hotel

3.5 star property

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Photo gallery for Mercure Newbury West Grange Hotel

Property entrance
Terrace/patio
Bar (on property)
Miscellaneous
Bar (on property)

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Business services
  • Bar

Explore the area

View in a map
Cox's Lane, Bath Road, Midgham, Thatcham, England, RG7 5UP
  • Place, Newbury Racecourse
    ‪10 min drive‬
  • Place, Highclere Castle
    ‪22 min drive‬
  • Place, LEGOLAND® Windsor
    ‪41 min drive‬
  • Airport, Farnborough (FAB)
    ‪44 min drive‬

Room options

View all photos for Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed | Premium bedding, in-room safe, individually furnished, desk

Standard Double Room, 1 Double Bed

7.8 out of 10
Good
(12 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds | Premium bedding, in-room safe, individually furnished, desk

Standard Room, 2 Single Beds

8.0 out of 10
Very good
(2 reviews)
  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Double Room, 1 Double Bed

Superior Double Room, 1 Double Bed | Premium bedding, in-room safe, individually furnished, desk

Superior Double Room, 1 Double Bed

7.8 out of 10
Good
(6 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

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4.2 out of 5, Very good, 537 reviews
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About this property

Mercure Newbury West Grange Hotel

Hotel in Thatcham with 24-hour front desk and restaurant
A restaurant, a bar/lounge and a snack bar/deli are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, conference space and concierge services are on-site. Housekeeping is available on request.
Mercure Newbury West Grange Hotel offers 63 accommodations with a safe and coffee/tea makers. Each accommodation is individually furnished. Beds feature premium bedding. Televisions come with satellite channels. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

During your stay at Mercure Newbury West Grange Hotel, you'll be within walking distance of Kennet & Avon Canal. Free WiFi in public areas, free self-parking and a restaurant are available.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • Just a 2-minute drive from Kennet & Avon Canal and a few minutes from St. Mary's Church (Thatcham)
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. 2 meeting rooms and coworking spaces are available.

WiFi is free in public spaces. Event space at this hotel measures 646 square feet (60 square metres) and includes conference space. The business-friendly Mercure Newbury West Grange Hotel also features a garden, a picnic area, and coffee/tea in common area. Self parking is free.

This 3.5-star Thatcham hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:30 AM to 10:00 AM.
Mercure Newbury West Grange Hotel has a restaurant on site.
Late-night fare is available from room service (during limited hours).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Free in-room WiFi is limited to 15 hours per day
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Onsite parking available only on request
  • Free uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:30 AM to 10:00 AM on weekends; GBP 12.50 for adults and GBP 10 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 2 meeting rooms
  • 646 square feet of conference space
  • Coworking space

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 steps to reach entrance
  • Handrails in stairways (51 centimetre high)
  • Hardwood flooring in public areas
  • Lift
  • Smooth flooring in public areas
  • Thin carpet in public areas

More

  • 2 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 30-inch HDTV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Late-night room service

More

  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Individual furnishings
  • Iron/ironing board on request
  • LED lighting
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 1:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 12.50 for adults and from GBP 10 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking and high chair
This property accepts credit cards, debit cards, mobile payments and cash
Noise-free guestrooms cannot be guaranteed
Guests arriving after 1:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Free in-room WiFi is limited to 15 hours per day.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Mercure Newbury West Grange Hotel Thatcham
Mercure Newbury West Grange Thatcham
Mercure bury West Grange That
Mercure Newbury West Grange
Mercure Newbury West Grange Hotel Hotel
West Grange
West Grange Hotel
Mercure Newbury West Grange Hotel Thatcham
Mercure Newbury West Grange Hotel Hotel Thatcham

Mercure Newbury West Grange Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 146 out of 431 reviews
Rating 8 - Good. 179 out of 431 reviews
Rating 6 - Okay. 56 out of 431 reviews
Rating 4 - Poor. 30 out of 431 reviews
Rating 2 - Terrible. 20 out of 431 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Rikki

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
Room 213 has the kitchen extrator fan outside of the window. Very loud until 1130 then started again at 0530. No warning of this when checked in, staff not to worried when mentioned in the morning.
Stayed 1 night in Oct 2025

6/10 Okay

Colin

Liked: Cleanliness, staff & service
Room noises due to faulty slamming fire doors from Dining Room. Evening meal very nice and reasonable prices. Breakfast was poor quality as sausages overcooked and barely warm and bacon also very overcooked. Made to sit in Lounge area to eat breakfast when dining area was empty. No Internet tv service at all. Sorry but not what I would expect from the Mercure brand.
Stayed 1 night in Oct 2025

10/10 Excellent

Nadine

Stayed 2 nights in Oct 2025

8/10 Good

Soyeb

Business traveller
Plenty parking for large vans,staff friendly,room was clean n breakfast was nice.
Stayed 1 night in Oct 2025

6/10 Okay

Patrick

Stayed 3 nights in Sep 2025

10/10 Excellent

Daniel

Stayed 2 nights in Sep 2025

6/10 Okay

Mark

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
Nice hotel, not really in Newbury Handy for the races
Stayed 1 night in Sep 2025

8/10 Good

Sam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Sep 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable lovely room great bathroom walk in shower. Staff very friendly and helpful
Stayed 3 nights in Sep 2025

8/10 Good

DENIS

Stayed 3 nights in Sep 2025

10/10 Excellent

Elaine

Liked: Staff & service, amenities, property conditions & facilities
The man on reception was so helpful I was travelling alone and Slightly nervous
Stayed 1 night in Sep 2025

6/10 Okay

Sean

Business traveller
Liked: Staff & service

Could do with a touch up …

Staff on reception very helpful. Room was ok-ish The pipe for shower had black mould on the bend, could be cleaned a lot better. One of my light switch was broken. Bed was clean! Air con didn’t work Not a good idea to put GB News on main TV, when I pointed that out to a member of staff, they didn’t realise someone in hotel changed the usual channel (non bbc). This was changed back.
Stayed 2 nights in Sep 2025

6/10 Okay

Stuart

Stayed 1 night in Sep 2025

8/10 Good

Joe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Better than a premier inn

Not a reflection on the hotel but we had a neighbour who kept us awake with his intermittent talking until 3 am.
Stayed 1 night in Sep 2025

8/10 Good

Lynn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds very comfy and perfectly crisp cotton sheets. Plenty of extra touches, tea, coffee and herbal teas as well as decafe options. Shower wash and body lotion. I would recommend this hotel.
Stayed 1 night in Sep 2025

10/10 Excellent

Stephen

Travelled with group
Liked the fact the welcome by reception was pleasant and check in was easy. Hotel location is great and easy to find with free parking in the hotel car park. Free WiFi is a bonus. Only negative I could find was the poorly performing coffee machine in the bar area next to the restaurant. The cappuccino setting only gave half a cup. It would be nice to have the option of a cup of coffee or a mug of coffee.
Stayed 1 night in Sep 2025

8/10 Good

Garryck

Stayed 1 night in Sep 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel and the staff are amazing. From the minute we enquired about booking to our arrival we have received 100% customer service.Nothing is too much trouble to the staff.So helpful and friendly.
Stayed 1 night in Sep 2025

10/10 Excellent

Tara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in and check out. Staff were pleasant and helpful. Dinner in the restaurant was really good and breakfast the following morning was equally good. We had a superior room which, although small, was clean and had everything we needed. The only minor issues we had was working out how to turn on the bedside lamps and bizarrely how to turn on the tap in the bathroom! Overall I would recommend the hotel and would also stay again if in the area.
Stayed 1 night in Aug 2025

6/10 Okay

Penny

Liked: Staff & service
The first time we have stayed here. Very quiet and really enjoyed our evening meal on the Saturday evening. I did ask reception on our first day if the safe in our room could be made to work (possibly a new battery). We were never told it was still not working. Would have been nice to have been told and also had to carry all my cards, handbag etc all the time whilst having breakfast/evening meal.
Stayed 2 nights in Aug 2025

8/10 Good

Siobhan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A good base for a weekend!

Lovely, friendly receptionist and quick check in. Room a good size, clean and tidy. Unfortunately rather warm the weekend we visited but windows to the room did actually open (!) and a good size fan was provided. Did not eat at hotel so unable to comment on that, but overall a pleasant stay.
Stayed 2 nights in Aug 2025

6/10 Okay

John P

Travelled with family
Liked: Cleanliness, room comfort

Lovely room, terrible breakfast

Firstly the room was excellent. Comfortable bed, good bathroom and shower. Lots of extras in the room eg fan for hot weather, heater for cold, fridge, safe. Staff were either brilliant or terrible, with nothing in between. Either charming with nothing too much trouble, or totally disinterested with no acknowledgement we were even there. Breakfast was awful. Don't understand why a hotel would serve a cooked breakfast which was cold, not once but 3 days on the run. Cld food, cold plates, and when we complanied it was suggested they might warm it up, presumably in the microwave. We would be very unlikely to stay there again.
Stayed 3 nights in Aug 2025

10/10 Excellent

Andrew

Stayed 1 night in Jul 2025

10/10 Excellent

simon

Stayed 2 nights in Jul 2025

4/10 Poor

Andy

Stayed 1 night in Jul 2025