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Grand Museum Hotel, BW Signature Collection

4.0 star property

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Photo gallery for Grand Museum Hotel, BW Signature Collection

Garden
Lobby
Exterior
Lobby
Daily buffet breakfast (EUR 19.50 per person)

Popular amenities

  • Parking available
  • Bar
  • 24/7 front desk
  • Room service
  • Laundry

Explore the area

Map
Phoenixstraat 50A, Delft, 2611 AM
  • Oude Kerk
    ‪1 min walk‬
  • Delft Town Hall
    ‪4 min walk‬
  • Delft University of Technology
    ‪16 min walk‬
  • Amsterdam (AMS-Schiphol)
    ‪36 min drive‬

Room options

View all photos for Family Room, Multiple Beds (with Sofabed)

Family Room, Multiple Beds (with Sofabed) | 1 bedroom, in-room safe, desk, laptop workspace

Family Room, Multiple Beds (with Sofabed)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Suite, 2 Single Beds (Living Room)

Suite, 2 Single Beds (Living Room) | 1 bedroom, in-room safe, desk, laptop workspace

Suite, 2 Single Beds (Living Room)

  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Single Bed

Standard Room, 1 Single Bed | 1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 Single Bed

7.8 out of 10
Good
(9 reviews)
  • 10 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds | 1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 2 Single Beds

8.0 out of 10
Very good
(5 reviews)
  • 12 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Studio, 1 King Bed, Non Smoking, Kitchenette (Walk-in Shower)

Standard Studio, 1 King Bed, Non Smoking, Kitchenette (Walk-in Shower) | 1 bedroom, in-room safe, desk, laptop workspace

Standard Studio, 1 King Bed, Non Smoking, Kitchenette (Walk-in Shower)

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds

Deluxe Room, 2 Single Beds | 1 bedroom, in-room safe, desk, laptop workspace

Deluxe Room, 2 Single Beds

9.2 out of 10
Wonderful
(7 reviews)
  • 22 sq m
  • Sleeps 2
  • 2 Single Beds

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About this property

Grand Museum Hotel, BW Signature Collection

Hotel in Delft with 24-hour front desk and bar/lounge
This smoke-free hotel features a bar/lounge, self parking and dry cleaning. WiFi in public areas is free. Additionally, laundry facilities, a 24-hour front desk and a computer station are on-site.
Grand Museum Hotel, BW Signature Collection offers 66 accommodations with a safe and complimentary bottles of water. LCD televisions are featured in guestrooms.

Bathrooms include baths or showers, complimentary toiletries and hairdryers. This Delft hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

During your stay at Grand Museum Hotel, BW Signature Collection, you're just a quick walk from Oude Kerk. You'll find features such as free WiFi in public areas, plus a bar and breakfast (surcharge).
  • Free WiFi
  • Enjoy international cuisine while dining at Volle Maan
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Steps from Oude Kerk and 5 minutes on foot from Delft Town Hall
As a guest of Grand Museum Hotel, BW Signature Collection, you'll find a terrace, a vending machine, and tour/ticket assistance. A computer station is on site, and both WiFi and wired Internet are free in public spaces. You can enjoy a drink at the bar/lounge. The business-friendly Grand Museum Hotel, BW Signature Collection also features a garden, laundry facilities, and dry cleaning/laundry services. Parking is available for a fee.

This 4-star Delft hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7 AM to 10:30 AM and at the weekend from 8 AM to 11:30 AM.
Volle Maan – This pub specialises in international cuisine and only serves breakfast.
Late-night fare is available from room service (during limited hours).

Languages

Dutch, English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour offsite parking (EUR 19.20 per day)
  • Covered parking on site (EUR 19.20 per day)

Food and drink

  • Buffet breakfast available for a fee 7 AM to 10:30 AM on weekdays and 8 AM to 11:30 AM on weekends; EUR 19.50 for adults and EUR 15 for children
  • A bar/lounge

Restaurants on site

  • Volle Maan

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Garden
  • Terrace

Accessibility

  • Lift

More

  • 3 buildings
  • 3 floors
  • Built in 1983
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Late-night room service

More

  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The check-in location differs from the property location; go to: [Phoenixstraat 50A, 2611 AM Delft]
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 30 per night.
  • Cots (infant beds) are available for EUR 10.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 50 per accommodation, per stay
  • A tax is imposed by the city: EUR 4.50 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 19.50 for adults and from EUR 15 for children
  • Covered self-parking fee: EUR 19.20 per day
  • Nearby parking fee: EUR 19.20 per day(328 ft away; open 24 hours)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 10.0 per night
  • Rollaway bed fee: EUR 30 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a security system
The check-in location differs from the property location. To check in, guests will need to go to Phoenixstraat 50A, 2611 AM Delft
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

Hotelstars Union assigns an official star rating for properties in Netherlands. This property is rated 4 stars.

Property is also known as

Best Western Delft
Best Western Museumhotels
Best Western Museumhotels Delft
Best Western Museumhotels Inn
Best Western Museumhotels Inn Delft
Delft Best Western
Museumhotels
Museumhotels Delft
Museumhotels Delft Best Western
Best Western Museumhotels Delft Hotel Delft
Best Western Museumhotels Delft Hotel
Best Western Museumhotels Hotel
Best Western Museumhotels Delft
Grand Museum Hotel BW Signature Collection
Grand Museum Hotel, BW Signature Collection Hotel
Grand Museum Hotel, BW Signature Collection Delft
Grand Museum Hotel, BW Signature Collection Hotel Delft

Grand Museum Hotel, BW Signature Collection Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 185 out of 541 reviews
Rating 8 - Good. 245 out of 541 reviews
Rating 6 - Okay. 73 out of 541 reviews
Rating 4 - Poor. 27 out of 541 reviews
Rating 2 - Terrible. 11 out of 541 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ralph, Pella

Stayed 2 nights in Apr 2025

10/10 Excellent

Sorcha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing location

Had a lovely relaxing stay here , will return
Stayed 1 night in Mar 2025

10/10 Excellent

Carolyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely, unique property in the heart of Delft. Lovely comfy beds in large, clean, beautiful room. All staff we dealt with were wonderful, friendly and helpful.
Stayed 3 nights in Apr 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast. Old world charm. Be sure to get a room furthest away from the bell tower of the “new” church.
Stayed 3 nights in Mar 2025

10/10 Excellent

Rebecca

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property right at the edge of the city center.
Stayed 2 nights in Mar 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staffs were nice and helpful. Gave clear direction of how to get to the room in another building.
Stayed 2 nights in Mar 2025

10/10 Excellent

John, Hythe

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place to stay. Strange decor but interesting. Good location for walking around Delft. Buffet breakfast expensive, as not as extensive as full English spread, but good fresh fruit salad, scrambled egg, orange squeezer for fresh juice (prepare to work for it!), pancakes, yogurt etc
Stayed 2 nights in Feb 2025

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

6/10 Okay

Trudi

Liked: Cleanliness
Stayed 2 nights in Nov 2024

10/10 Excellent

Richard

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

david

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a brilliant find, right in the centre of Delft and a couple of minutes walk from the train station. A huge room and a huge comfortable bed. Great nights sleep and with great staff on reception, what more could you ask for! Will be back.
Stayed 1 night in Nov 2024

4/10 Poor

Varsha

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is good. The room is nice with high ceilings and you do not hear the outside at all, or the lifts etc. Location is five star. That's the only good part. Staff are polite but have no initiative or ability to help with anything. Room was not cleaned, bathroom flush does not latch, one light in the bathroom was not working, there was no kettle or coffee maker. When you ask staff they never do anything without repetition. We landed early and were waiting for our room at reception. We were the only ones waiting for over 2 hours, yet they only confirmed the room was ready after we asked again. Parking is expensive and reception won't tell you how it works. Reception manager was outright rude. It is not a 4 star, the stars are for service.
Stayed 2 nights in Oct 2024

10/10 Excellent

Maurice

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

6/10 Okay

Katherine

Travelled with family
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

4/10 Poor

Bruce

Disliked: Property conditions & facilities
No good if you have luggage. Spread around 3 buildings, stairs and underground parking far away for19.20 euro despite they say it has parking on site. That's false there is none.
Stayed 1 night in Sep 2024

10/10 Excellent

Bernice

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is located very convenient to Delft. Walkable to every attraction. The breakfast buffet at the hotel is wonderful!
Stayed 9 nights in Sep 2024

10/10 Excellent

Frederic

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

2/10 Terrible

Sergio

Disliked: Staff & service, property conditions & facilities, room comfort

Lied about Parking - No explanation

When we arrived we were told they had a partnership with a parking at the other side of the city and that we could leave the park there for free. We wasted time going back and forth between the parking and the hotel. Next day when we do the check out the woman at the desk simply said that what we were told was not true and did nothing for us but to give us an email address. Even when we asked for a the supervisor or a formal complaint. We could have stayed at a parking in front of the hotel for the same price. But the worst is their customer service... nonexistent.
Stayed 1 night in Aug 2024

6/10 Okay

Marlen

Liked: Cleanliness, room comfort

Well located. Old, tiny place

The hotel is really well located. It does NOT have parking. If you plan to bring your car consider 20 additional euros. Some areas smell really old, rooms are tiny and ours had a view to an alley plus the windows had just small ventilation, with no AC the night was quite warm (summer). Going upstairs with suitcases was not very practical. But we were ok and Delft was worth the visit!
Stayed 1 night in Jul 2024

8/10 Good

Tomas, Salt Lake City

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in beautiful restored houses in old Delft.
Stayed 2 nights in Jul 2024

10/10 Excellent

Polly

Stayed 1 night in Jul 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A pleasant surprise

This was a pleasant surprise. I’ve stayed in best western hotels before and was not impressed - but this hotel was a completely different experience.
Very close to hotel
Stayed 2 nights in Jun 2024

8/10 Good

Louise

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

8/10 Good

PAREEN

Stayed 1 night in May 2024